For a first time visitor, not a lot was explained. Took a long time for check in, and nothing about check outs,or what was needed to be done on property. Washer/dryer sliding door was broke and would not shut. A worker or staff was never seen in the four days we were there, unless we went to main building check in area, for questions,concerns. Internet was bad but that seems to be everywhere now. Still have questions about deposit and returns.