Dear Miro, Thank you for allowing us to host your recent visit to Chicago. Your kind words are most appreciated, particularly about our well-maintained accommodations. We are thrilled that you felt at home with us and that our great location served you well. On behalf of all of us at Renaissance Chicago Downtown Hotel, we want to say that the pleasure was ours, and we look forward to you joining us again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Heejung - We hope you were able to explore our wonderful city while you were in town!

Dear Crystal, Thank you for your glowing review! We're thrilled to read that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and well-cared for are our top priorities, and we're delighted that our staff exceeded your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back to Renaissance Chicago Downtown Hotel for another enjoyable visit.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Parth, Please accept our apologies for the inconvenience you experienced during your recent stay. We regret that you encountered delays in receiving the crib and issues with your breakfast charges. Moreover, we regret that our team was not as responsive as they should have been in addressing your concerns. We will address this issue with our team to ensure that all guests receive courteous and helpful assistance. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear LaKeishia, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Chicago Downtown Hotel; we hope to see you again soon. Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Carlos, Thank you for choosing the Renaissance Chicago Downtown Hotel. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Laura, Thank you so much for your glowing review of the Renaissance Chicago Downtown Hotel. We are thrilled to read that we exceeded your expectations and that you enjoyed our beautiful lobby, immaculate rooms, and convenient location near the Riverwalk and Millennium Park. We strive to provide exceptional experiences for our guests, and we're delighted that you had such a positive stay with us. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Ewa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Renaissance Chicago Downtown Hotel.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Aeisha, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are happy you liked our location; we were only minutes away from everything our guest wanted to do and see on their visit to our dynamic city. We appreciate you letting us know your specific feedback about the parking. It was our pleasure to host you at Renaissance Chicago Downtown Hotel, and we look forward to seeing you soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Latarsha, Thank you for staying at our hotel and sharing your review. While we are pleased you found our hotel clean overall, we are sorry you felt our facility needed updating. We understand that our guests expect modern and comfortable accommodations, and we are having similar discussions. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to welcome you again whenever your travels bring you this way.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Sara, Thank you for choosing Renaissance Chicago Downtown Hotel and taking the time to share your experience. We're thrilled that you enjoyed the convenience of our location and are glad you had a pleasant stay. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Christina, Thank you for choosing Renaissance Chicago Downtown Hotel for your recent stay and sharing your review. We are glad your overall experience was pleasant and appreciate you mentioning our clean and newly updated accommodations. It is terrific to read our guests love our new look. We pride ourselves on guests' satisfaction and are glad we could make that happen for you. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Aram, Thank you for choosing our hotel and taking the time to share your experience. It is very kind of you to compliment our facilities and recognize our devoted staff for their hospitable service. We'll relay your compliments to our team to let them know their efforts are appreciated. It was a true pleasure to have you as our guest, and we look forward to welcoming you back to Renaissance Chicago Downtown Hotel for another memorable stay.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Tetyana, Thank you for your comments about your recent stay. We apologize for any concerns you experienced during your time with us. Your comfort and satisfaction are of the utmost importance to us; if you wish to discuss this further, we welcome the opportunity to speak with you directly. We look forward to hearing from you.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Colleen, Thank you for sharing your rating with us. We are happy you had such a lovely stay at Renaissance Chicago Downtown Hotel. We look forward to hosting you again soon for an even more incredible experience.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear James, We are thrilled you had an excellent stay at Renaissance Chicago Downtown Hotel, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Christopher, Thank you for posting your generous review of Renaissance Chicago Downtown Hotel. We are pleased you found our hotel a relaxing retreat and that we were only minutes away from everything you wanted to do and see on your visit to our dynamic city. It was a pleasure having you, and we look forward to hosting you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear George, We are pleased you had a pleasant stay at Renaissance Chicago Downtown Hotel, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Rolando, It is always a pleasure to read from our loyal guests and know we continually exceed expectations. We are glad to know you enjoyed our comfortable room, excellent location, and our devoted associates. Thank you again for sharing your experience with others, and we look forward to many more visits with you at Renaissance Chicago Downtown Hotel.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Michelle, Thank you for allowing us to host your recent visit to Chicago. We are thrilled to read that you enjoyed your stay with us and that our great location served you well.On behalf of all of us at Renaissance Chicago Downtown Hotel, we want to say that the pleasure was ours, and we look forward to you joining us again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Kara, Thank you for taking the time to share your review with us. It's wonderful to know that you enjoyed your stay at the Renaissance Chicago Downtown Hotel. Providing a comfortable and secure environment for our guests is our top priority, and we're delighted that we met your expectations. It was our pleasure to have you as our guest, and we look forward to your next visit.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Amelia, Thank you for sharing your experience with us! We are so pleased you had a great time at Renaissance Chicago Downtown Hotel. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Ryan, Thank you for posting your generous review of Renaissance Chicago Downtown Hotel. We're delighted to read that you loved the river view room and enjoyed the delicious food offered at our hotel. We're also pleased that our location allows easy access to various restaurants and activities. We strive to provide memorable experiences, and your positive comments are truly appreciated. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Edwin M, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved so much about your stay. Our team will be delighted to hear your feedback.Thank you again for sharing your experience with others, and we look forward to many more visits with you at Renaissance Chicago Downtown Hotel.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Charles, Thank you for choosing to stay at our hotel and taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we welcome another opportunity to provide you with a much-improved stay.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Judy, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your stay. Thank you again for sharing your experience with others, and we look forward to many more visits with you at Renaissance Chicago Downtown Hotel.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Yolanda, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest.We agree that our Theatre District location, combined with great amenities and service, makes Renaissance Chicago Downtown Hotel an excellent choice when visiting Chicago. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Antonio, Thank you for posting your generous review of Renaissance Chicago Downtown Hotel. We are happy that we were only minutes away from everything you wanted to do and see on your visit to our dynamic city. It was a pleasure having you, and we look forward to hosting you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear andjalina, Thank you for staying with us and for your five-star rating. Our goal is to ensure a memorable experience for every guest and that our Theatre District location, combined with great amenities and service, makes Renaissance Chicago Downtown Hotel an excellent choice when visiting Chicago. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Brandi, We appreciate you leaving your kind rating for Renaissance Chicago Downtown Hotel. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Jorge, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We look forward to many more visits to Renaissance Chicago Downtown Hotel.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Kathleen, It is wonderful to know you enjoyed everything about your time at Renaissance Chicago Downtown Hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Elsy Maria, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Renaissance Chicago Downtown Hotel. We look forward to serving you again in the future.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Brenda, Thanks for the excellent rating! We are delighted your time at Renaissance Chicago Downtown Hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Angela, We appreciate you taking the time to leave your kind rating for Renaissance Chicago Downtown Hotel. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Kristen, We are pleased you had a pleasant stay at Renaissance Chicago Downtown Hotel, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Megan, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest.Our Theatre District location, combined with great amenities and service, makes Renaissance Chicago Downtown Hotel an excellent choice when visiting Chicago. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear robert, Thank you for the generous rating of Renaissance Chicago Downtown Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our city.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Lisa, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Renaissance Chicago Downtown Hotel and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Jerod, We are delighted with your rating! It's wonderful to know that you enjoyed your time at the Renaissance Chicago Downtown Hotel. We look forward to serving you again in the future.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Guest, Please accept our apologies for your concerns with the destination fees. We assure you we will follow up with the appropriate individuals as we want every guest to know their importance and our dedication to outstanding service. We regret to learn about any billing-related issues that may have been made from our end and apologize for the frustration that caused. We value your feedback and hope you will revisit us so we can extend the exceptional hospitality we are known for providing. Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Faye, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Renaissance Chicago Downtown Hotel. We'd love to host you again someday for another great visit.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Heather, Thank you for the wonderful rating for Renaissance Chicago Downtown Hotel! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Arthur, Thank you for choosing Renaissance Chicago Downtown Hotel! We're thrilled you had a fantastic experience and enjoyed the nearby attractions. Kudos to Maya for keeping your room immaculate and the Staytion bartenders for their incredible cocktails. Our front desk and bell staff appreciate your kind words. We can't wait to welcome you back for another exceptional stay!Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear renato, We are very sorry for not meeting your expectations during your visit to our hotel. We never want a guest to leave unhappy, and we are disappointed this was your experience. We do hope you will reconsider and stay here again should your travels bring you back to our area.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Mehboob, We are thrilled you had an excellent stay at Renaissance Chicago Downtown Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Marian Page, We appreciate you taking the time to leave your kind rating for Renaissance Chicago Downtown Hotel. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Sincerely,The Renaissance Chicago Downtown Hotel Team

Dear Roberto, Thank you for posting your generous review of Renaissance Chicago Downtown Hotel. We are happy that we were only minutes away from everything you wanted to do and see on your visit to our dynamic city. It was a pleasure having you, and we look forward to hosting you again soon.Sincerely,The Renaissance Chicago Downtown Hotel Team