Thank you for your review! I am sorry that our furniture was not comfortable. Our elevators have since been fixed. We appreciate your business and we were glad to host you.

Thank you! I have shared this with my staff we appreciate your business!

I am so sorry that your stay was disappointing! I will investigate the missing bed further. I hope you give us a chance to host you properly in the future.

Thank you for your review. The water issue was due to a main break in the city during your stay, so I most definitely apologize for the inconvenience it caused. I have also spoken with my housekeeping staff to ensure things like this do not happen again with another guest. I do hope that you will give us another chance next time you are in town.

I am sorry that your stay was disappointing, thank you for bringing these concerns to our attention. We have addressed the issues and I hope we will be able to host you again.

Thank you for your review

I am sorry about your stay! I hope you will allow us to make up for it in the future.

Thank you for your review! I would like to apologize for your experience with us. I hope that we can make it right for you and that you will give us another chance!

Thank you for your review! I am sorry that you were disappointed with our cleanliness. I have spoken with our housekeeping staff and we will be using this as a training tool in the future. I hope that we can host you again.

Thank you for your review! I apologize that our mattress was uncomfortable for you. When you stay with us next time, we will ensure you get a room with a bed to your liking!

Thank you! Our front desk staff will love to hear your positive review!

Thank you for your review!

Thank you so much for your review! We look forward to seeing you again soon!

Thank you for your review!

Thank you for your review!

I am so sorry that we let you down because our hot tub was unavailable! I would also like to apologize for the tape on the ceiling and the drip. These problems have been reported and fixed. I hope that we will be able to properly host you in the future.

Thank you for your review! I am so glad you enjoyed your stay with us. I am sorry that breakfast was not up to your standards, and we have made some changes to it. Hopefully, you will enjoy it next time you stay with us!

I would like to apologize for the issues you had during your stay! I have used your review as a learning tool for my staff and we have implemented some important changes to our cleaning procedures. You are a valued guest and it is my hope that you will return in the future to see our upgrades and allow us to host you properly.

Thank you for taking the time to give us a review!

Thank you for your review!

Thank you! we hope you stay with us again soon!

Thank you for your review! We no longer use the thermostats on the wall. We do, however, have individual air conditioners and heaters located under the windows for your comfort. I apologize for the confusion and hope to have you back!