외관

햄프턴 인 & 스위트 버크셔-레녹스 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 660개" "
평점 8 - 좋아요. 1001개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 51개" "
평점 4 - 별로예요. 1001개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 7개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff were incredibly friendly. Happy to allow us early check in.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
THe room was spacious and clean, staff were very helpful. Breakfast was also a nice bonus to have
2024년 3월에 1박 숙박함
답변 제공: Elissa 님, 2024년 3월 13일
Thank you for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your stay and we look forward to welcoming you again soon! Thank you!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2024년 2월에 1박 숙박함
답변 제공: Elissa 님, 2024년 3월 9일
Thank you very much for taking the time to respond to our survey. We truly value the feedback we receive from our guests.Again, thank you. We are looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: Elissa 님, 2024년 3월 9일
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property with all the needed amenities! Breakfast selection is fantastic and fresh. Best place in the Pittsfield area so far.
2024년 2월에 4박 숙박함
답변 제공: Elissa 님, 2024년 3월 9일
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

10/10 - 훌륭해요

Thomas

2024년 1월에 1박 숙박함
답변 제공: Elissa 님, 2024년 2월 10일
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

6/10 - 괜찮아요

Kristen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We’ve stayed at this location and others before, and were pleased. But this experience was different. While the staff was very friendly and kind, the room was very dirty: dead insets in the light fixtures, crumbs on the desk when we first arrived, dirty, stained refrigerator and the sheets weren’t fully on the bed, exposing the mattress. The soap and shampoo dispensers are refillable, and several of ours were empty upon arrival. The breakfast didn’t have enough to accommodate the amount of guests, so some bins were completely empty well before the end. It just seemed like it wasn’t being managed properly and the entire place has gone down. We won’t be staying there again.
2023년 12월에 2박 숙박함
답변 제공: Elissa 님, 2024년 1월 20일
Thank you for taking the time to share your thoughts regarding your recent visit with us. We truly value our guest's feedback. It helps to guide us to the areas where we may be excelling and where we may need to put a bit more focus. We will work within our breakfast department to ensure that all items are fully stocked until the end of breakfast to ensure that there is enough food for everyone who is looking to enjoy the complimentary breakfast. Please accept our sincere apologies for the challenges you experienced during your stay.

4/10 - 별로예요

Thomas 님, Poughquag

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hello, What has happened to the breakfasts? They have become awful. The fruit is in decaying condition, eggs are cold and rubbery. The 'sausage material' you have in the hot cart that you call 'sausage' seems like pure fat. There is no flavor in the food at all. What happened to you guys? Why have you slipped so far downhill? I used to love the breakfasts. -- I would also like to note that the staff are grumbling, not friendly, and seem bored and unhappy.
2023년 12월에 2박 숙박함
답변 제공: Elissa 님, 2024년 1월 20일
Thank you very much for taking the time to respond to our survey. Our daily mission is to ensure each guest has an amazing experience! We truly value our guest's feedback. It helps to guide us to the areas where we may be excelling and where we may need to put a bit more focus. Again, thank you.

10/10 - 훌륭해요

Elizabeth Annetty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Elissa 님, 2023년 12월 29일
Thank you for taking the time to respond to our survey. We are happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice overnight stay
2023년 12월에 1박 숙박함
답변 제공: Elissa 님, 2023년 12월 29일
Thank you for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again!

10/10 - 훌륭해요

Aleida

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good customer service. Breakfast is definitely a plus. Conveniently located.
2023년 12월에 1박 숙박함
답변 제공: Elissa 님, 2023년 12월 29일
Thank you for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again!

10/10 - 훌륭해요

Jinmei

2023년 12월에 1박 숙박함
답변 제공: Elissa 님, 2024년 1월 20일
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

6/10 - 괜찮아요

Edward

출장 여행
별로예요: 숙박 시설 상태 및 시설
Hotel is outdated and vastly overpriced
2023년 12월에 1박 숙박함
답변 제공: Elissa 님, 2023년 12월 14일
Thank you for taking the time to share your thoughts regarding your recent visit with us.   We truly value our guest's feedback.   It helps to guide us to the areas where we may be excelling and where we may need to put a bit more focus.I apologize that your experience was not what you had expected but we will be going through a renovation starting within the next year and hope you give us another chance to provide you a great experience when it is completed. Thank you again,

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our Stay with Our Two Dogs was Fantastic
Our stay with our two dogs was fantastic. The front desk people were very welcoming and even gave us two goodie bags for our dogs. The room was really clean and smelled good. They use eco-friendly bath products which I love. I am going to buy the shampoo and conditioner they have because it made my hair so soft and smooth. I highly recommend staying here!
2023년 12월에 3박 숙박함
답변 제공: Alison 님, 2023년 12월 14일
Thank you! We are so happy to see that you had a fantastic stay and we are looking forward to your next visit. Thanks again.

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Elissa 님, 2024년 2월 10일
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

10/10 - 훌륭해요

Nikki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alison 님, 2023년 12월 14일
Thank you!

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly. The room was clean, and the bed was comfortable.
2023년 12월에 1박 숙박함
답변 제공: Alison 님, 2023년 12월 14일
Thank you. We loved having you here.

10/10 - 훌륭해요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Alison 님, 2023년 12월 14일
Thank you!

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will definitely stay here again when I'm in the area. Great location. Lots of amenities. High quality for a great price.
2023년 11월에 2박 숙박함
답변 제공: Elissa 님, 2023년 12월 4일
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again!

10/10 - 훌륭해요

INDU RASIKA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very quiet place.
2023년 11월에 1박 숙박함
답변 제공: Elissa 님, 2023년 12월 4일
Thank you for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

10/10 - 훌륭해요

Leah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a really positive hotel experience that left us well rested. The bed was extremely comfortable and the area was pretty quiet. Most importantly, the room was very clean.
2023년 11월에 1박 숙박함
답변 제공: Alison 님, 2023년 11월 16일
Thank you! Making you happy makes us happy. Thanks again.

10/10 - 훌륭해요

Wendy S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked walking to the pond and seeing the beaver dam! Didn’t know there was a possible bear lurking in the brush that we ventured into! That would have been helpful to know!! Lol.
2023년 11월에 2박 숙박함
답변 제공: Alison 님, 2023년 11월 13일
Thank you! We are happy to see that you were able to take advantage of our lovely location. We are looking forward to your next visit. Thanks again.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay and the staf was very very good.
2023년 11월에 1박 숙박함
답변 제공: Jenn 님, 2023년 11월 7일
Thank you so much for your feedback. We appreciate what our guests have to say about us and how we are doing as a team, so thank you again and we hope to welcome you back again in the future.

8/10 - 좋아요

Elisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Alison 님, 2023년 11월 2일
Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Alison 님, 2023년 10월 30일
Thank you!

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel’s reception staff were exceptionally welcoming and helpful.
2023년 10월에 1박 숙박함
답변 제공: Alison 님, 2023년 10월 30일
Thank you. We loved having you here.

10/10 - 훌륭해요

Robin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms with good amenities. Helpful and friendly staff
2023년 10월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 28일
Thank you. We are looking forward to welcoming you back again soon.

6/10 - 괜찮아요

Walter

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
They wanted to give us the worst room in the whole place until we complaint and got a better room.
2023년 10월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 28일
Thank you for your feedback. We hope to see you again soon.

10/10 - 훌륭해요

Pat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable spacious accommodation. Convenient amenities.
2023년 10월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 28일
Thank you. We loved having you here.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Alison 님, 2023년 10월 13일
Thank you!!

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The entrance and lobby area appears to have been recently upgraded, but the rooms have not. Our room on the 3rd floor was quite worn and had a slight odor. I asked the receptionist if some of the rooms had already been upgraded and she said no but that is in the works soon. I would say we paid $319/night for a nice lobby and a $150 room.
2023년 9월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 9일
Thank you for your feedback. Your comments will be addressed at our next team meeting. Again, thank you.

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
Clean and comfortable Good location
2023년 9월에 1박 숙박함
답변 제공: Alison 님, 2023년 10월 5일
Thank you! We loved having you here.

8/10 - 좋아요

Thomas

2023년 10월에 1박 숙박함
답변 제공: Alison 님, 2023년 10월 28일
Thank you!

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff were very friendly and accommodating. We had a delicious dinner at the restaurant they recommended. Convenient location.
2023년 9월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 5일
Thank you. We are happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Sherry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Very clean hotel.
2023년 9월에 2박 숙박함
답변 제공: Alison 님, 2023년 10월 5일
Thank you. Making you happy makes us happy.

6/10 - 괜찮아요

David

연인과의 여행
Not easy to locate building. Breakfast was average at best.
2023년 9월에 1박 숙박함
답변 제공: Elissa 님, 2023년 9월 26일
Thank you for taking the time to share your thoughts regarding your recent visit with us. We truly value our guest's feedback. It helps to guide us to the areas where we may be excelling and where we may need to put a bit more focus.

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 9월에 1박 숙박함
답변 제공: Elissa 님, 2023년 9월 26일
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Alison 님, 2023년 9월 22일
Thank you!

6/10 - 괜찮아요

Roslyn

좋아요: 청결 상태
For an overnight stay after a wedding the accommodations were plain but fine. Everything was clean but dated for example after hunting around in the room we found two usb ports in an alarm clock. The room needed an overall upgrade but was fine if you are staying overnight. The included breakfast was average as well with the usual premade egg thing, bacon, potatoes, make your own waffle, fruit , yogurt. So decent. Utensils were paper and plastic. Just a note on finding the hotel…there’s a large sign for Hampton Inn on the Main road…after you make your turn make sure to continue for a bit as the hotel is set back from the road and you can’t see it til you drive for a bit.
2023년 9월에 1박 숙박함
답변 제공: Alison 님, 2023년 9월 21일
Thank you for your review Roslyn. There are some changes coming soon. We are so excited and we hope you come back to see them. Thanks again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can't go wrong with this property- All good things
Second visit to this property. Great location, although could use better lighting by Hampton Sign on the road- poor visibility in the evening. Booked the king room with jacuzzi tub - was excellent. Bed/bedding very comfortable, room clean and spacious. Loved the soaps/lotions in full size containers offered. More eco friendly than a million little plastic bottles - and the brand, Kind, was quality - not stinky. Also love the bonus of sitting out by the small pond behind the property - great sunsets! Would recommend and also stay again if in the area.
2023년 9월에 2박 숙박함
답변 제공: Elissa 님, 2023년 9월 19일
Thank you very much for taking the time to respond to our survey and your kind words about our property. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.

10/10 - 훌륭해요

donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Elissa 님, 2023년 9월 19일
Thank you so much for your feedback. We are pleased to see that you enjoyed your stay here with us. We do hope that we are able to welcome you back again in the future.

10/10 - 훌륭해요

donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Elissa 님, 2023년 9월 19일
Thank you so much for your feedback. We are pleased to see that you enjoyed your stay here with us. We do hope that we are able to welcome you back again in the future.

10/10 - 훌륭해요

Jill

2023년 9월에 2박 숙박함
답변 제공: Alison 님, 2023년 9월 16일
Thank you! We hope to see you again soon!

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was super. excellent breakfast
2023년 9월에 3박 숙박함
답변 제공: Alison 님, 2023년 9월 15일
Thank you! We are looking forward to your next visit.

10/10 - 훌륭해요

jala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liked the in room fridge and coffee maker. Staff were friendly and very helpful!
2023년 9월에 1박 숙박함
답변 제공: Alison 님, 2023년 9월 14일
Thank you. We are so happy to see that you had a great stay! We hope to see you again soon.

10/10 - 훌륭해요

Marikay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect place to rest.
Clean and great staff Needed a place to rest before continuing with our Chicago to Boston University drive. This was the perfect place to stop!
2023년 8월에 1박 숙박함
답변 제공: Alison 님, 2023년 9월 14일
Thank you for sharing your thoughts with us and safe travels!

6/10 - 괜찮아요

Lori

별로예요: 숙박 시설 상태 및 시설
Could be very good but needs lots of TLC
The good things - coffee and tea were available 24 hours a day. The hotel was clean and there was an ice machine. The bad things - the hotel needs a refreshment. Hallway carpet was worn and the bed was as firm as mushy oatmeal. No extra pillows in room. The breakfast was worse than expected. Toaster was a relic and started burning on the 2nd day. Bacon was pre-fab or just plain old. I was told on day 2 the bacon was left over from the prior day.
2023년 8월에 2박 숙박함
답변 제공: Alison 님, 2023년 8월 31일
Thank you for your feedback. We are looking forward to some exciting updates that are coming soon. Stay tuned!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was way too soft
2023년 8월에 1박 숙박함
답변 제공: Alison 님, 2023년 8월 31일
Thank you for your feedback. We love hearing from our guests.

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the above.
2023년 8월에 3박 숙박함
답변 제공: Alison 님, 2023년 9월 14일
Thank you!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to Tanglewood and an easy drive. The breakfast was good.
2023년 8월에 1박 숙박함
답변 제공: Alison 님, 2023년 8월 31일
Thank you. We loved having you here.