실내 수영장

라마다 바이 윈덤 나이아가라 폴스/폴스뷰 여행 후기

3 out of 5
라마다 바이 윈덤 나이아가라 폴스/폴스뷰
6045 Stanley Avenue, Niagara Falls, ON

이용 후기

6.2
평점 10 - 훌륭해요. 1363개 이용 후기 중 244개" "
평점 8 - 좋아요. 1363개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 1363개 이용 후기 중 289개" "
평점 4 - 별로예요. 1363개 이용 후기 중 253개" "
평점 2 - 너무 별로예요. 1363개 이용 후기 중 264개" "

6.4/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

DAESIK

출장 여행
좋아요: 객실의 편안함
라마다호텔
오래된 호텔입니다. 나이아가라 폭포에 가깝게 있어 관광에 편리합니다.
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 31일
안녕하세요 Daesik님, 의견을 보내주셔서 감사합니다. 다시 뵙기를 바랍니다. 친애하는.

8/10 - 좋아요

JOO EUN

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 10일
Thank you for your feedback, we really wish to see you again. Thank you

6/10 - 괜찮아요

dasol

답변 제공: Front Desk 님, 2023년 3월 18일
Hello Dasol, thank you for the feedback, we wish to see you again. Thank you.

4/10 - 별로예요

Derek

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
rooms were outdated , mattresses dirty . sink cracked , bathtub needed to be replaced . no fridge or microwave . missing a reading chair ( some other rooms had ) . elevators not working properly .
2024년 4월에 1박 숙박함

4/10 - 별로예요

Spencer

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: ld 님, 2024년 4월 17일
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about your concerns to address them appropriately. If you're open to discussing further, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

6/10 - 괜찮아요

Heather

단체 여행
별로예요: 청결 상태
I feel like I got what I paid for. This property presented itself as being old and not kept up in regards to appearance and cleanliness. The room itself was very spacious but did not appear to have been cleaned the way it should have. There was visible mold in the bathroom and the hot tub in the room had hair in the bottom. I stayed at this location with a few other friends and we all had our own rooms. One of my friends ended up needing to change her room as she discovered roaches in her bathroom.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Stéphane

가족 여행
좋아요: 직원 및 서비스
L’hôtel manque d’amour. On dirait quel est opéré avec le moins de frais possible. Piscine censée être très ouverte de 7:00@23:00, finalement elle est ouverte aléatoirement. Censé avoir un gym, il n’en a pas. Pas de mini frigidaire dans les chambres, si l’on en veut un il faut payer un extra de 10$/jour. On loue une chambre pour 4 personnes, il mettre 3 serviettes de bain au lieu de 4. On en demande au personnel et il dise que c’est la politique de la place et finissent quand même par nous en donner un autre.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Kaleah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed. Noisy room beside elevator, could hear everything outside the door. Great sized shower.
2024년 4월에 1박 숙박함

4/10 - 별로예요

CASSIDY

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The shower did not work easily and had to call staff at night to fix. The shower didn’t drain water when you were using. Additional fee for parking. Long line at reception.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Robert

가족 여행
Was not happy about a surprise parking fee for $45. It was not advertised as an extra charge. The IHOP has higher than normal prices but gave you a $15 coupon to get it even with other area restaurants. The walk to the falls was very manageable, about 20 minutes. The room was fine. No refrigerator or microwave. Hallways and elevators could use some care.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Lauren 님, Antioch

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room I stayed in had cockroaches and I had to call the front desk to be moved rooms. It seemed like it was such an inconvenience to be moved for them but there was no way I was staying in a room with cockroaches disgusting. The whole hotel seemed rundown and in need of assistance. Carpets badly rippling causing tripping hazards. The bathrooms in both rooms I stayed in looked like they were not clean, mildew and calcium buildup on doors. I would definitely not stay at this hotel again.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Steven

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally run down, tv didn't work, 10 minute wait for hot water. Friendly staff
2024년 4월에 3박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hi Steven, thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay, including the issues with the TV and hot water. Providing a comfortable and functional environment for our guests is important to us, and we're sorry we fell short in this instance. However, we're pleased to hear that you found our staff to be friendly. Your comments will be shared with our team so we can address the issues and make improvements where needed. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Dina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service very old dirty facilities. Room was dirty. Shower pressure was awful and hot water wouldn’t stay more than 3 minutes while showering.
2024년 4월에 1박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hello Dina, we're deeply sorry to hear about your disappointing experience during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's clear we fell short of that goal in your case. We take your comments seriously and will address them with our team to ensure improvements are made. We understand your frustration and hope you'll consider giving us another chance to provide you with a much better experience in the future.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times staffs always friendly and rooms are always clean
2024년 4월에 1박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hello Andrew, thank you for being a loyal guest! We're thrilled to hear that you've had consistently positive experiences during your stays with us. Our team takes pride in providing friendly service, and we're glad to hear that you've found our rooms to be clean and comfortable. We appreciate your continued support and look forward to welcoming you back for many more enjoyable stays in the future!

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Really great staff gave me a room switch to solve a problem. Great stay and the pool was fun.
2024년 4월에 1박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hello Steve, we're thrilled to hear that our staff went above and beyond to ensure you had a great stay with us! It's wonderful to know that we were able to quickly resolve any issues you encountered and that you enjoyed the pool during your visit. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic experience soon!

10/10 - 훌륭해요

Peter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
After a long day of eclipse hunting at the Falls, what a lovely surprise to arrive at a well appointed suite with a stunning view from the outdoor balcony, a fireplace, topped off with a spotlessly clean jacuzzi. So even though I wasn’t able to soak in the sun I know where I’ll be spending some time,glass in hand before going to bed.
2024년 4월에 1박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hello Peter, We're thrilled to hear that you had such a delightful surprise upon arriving at our hotel after your eclipse hunting adventure! We're glad that we could provide you with a comfortable and enjoyable space to relax after your day. Thank you for choosing to stay with us, and we look forward to welcoming you back for more memorable experiences in the future!

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant surprise. Excellent corner room with jacuzzi. Very relaxation and everything I needed for a one night stay. Staff were very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: ld 님, 2024년 4월 17일
Hello Melanie, We're delighted to hear that you had a pleasant surprise during your stay with us! It's wonderful to know that you enjoyed your corner room with a jacuzzi and found it to be relaxing. Our team works hard to provide excellent service, and we're glad to hear that they were friendly and helpful throughout your visit. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Best regards!

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: ld 님, 2024년 4월 17일
Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Michelle

2023년 9월에 3박 숙박함
답변 제공: Front desk 님, 2023년 11월 23일
Hello Michelle, thank you for your feedback. We apologize for any inconvenience you experienced during your recent stay. We understand that the change in reservation and the difference in facilities fell short of your expectations. We value your feedback and will review our processes to ensure a better experience for our guests in the future.

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 25일
Hello Dianne, thank you for your perfect score review! We're delighted to hear that you had an excellent experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay.

6/10 - 괜찮아요

Kayla

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 3 rooms we rented were full of ants. They sent in someone to clean and put out ant traps, didn’t help to get rid of them. We were not moved to different rooms. We were on the third floor. The staff was super friendly. The beds were not comfortable.
2023년 10월에 6박 숙박함
답변 제공: Front Desk 님, 2023년 10월 18일
Hello Kayla, thank you for your feedback. We apologize for the ant issue during your stay and the inconvenience it caused. We appreciate your kind words about our friendly staff. Your comments will help us improve our services.

10/10 - 훌륭해요

Taylor

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the Heart shape tub and balcony!!!! will defiantly be coming back in the future!!
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 18일
Hello Taylor, thank you for your wonderful feedback! We're delighted to hear you loved the heart-shaped tub and balcony. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Ludovina

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 14일
Hello Ludovina, thank you for your feedback. We apologize for any inconvenience you experienced during your recent stay. We understand that the change in reservation and the difference in facilities fell short of your expectations. We value your feedback and will review our processes to ensure a better experience for our guests in the future.

4/10 - 별로예요

Mark

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 18일
Hello Mark, We're sorry to hear about your experience. If you have any specific feedback you'd like to share, please feel free to let us know so we can improve.

2/10 - 너무 별로예요

Ken

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 14일
Hello Ken, thank you for your feedback. We apologize for any inconvenience you experienced during your recent stay. We understand that the change in reservation and the difference in facilities fell short of your expectations. We value your feedback and will review our processes to ensure a better experience for our guests in the future.

4/10 - 별로예요

Nhie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was told to switch from Ramada to Travel lodge with breakfast included. But when i was there. There is no breakfast.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hi Nhie, we apologize for the miscommunication regarding the breakfast inclusion. This is not the experience we aim to provide, and we understand your disappointment. We appreciate your feedback, and we'll work to ensure clear communication moving forward. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Arlene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to say staff are good
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hello Arlene, thank you for your valuable feedback, we appreciate it and we are very glad to know that you enjoyed staying with us, We really wish to see you again in future. Best regards.

2/10 - 너무 별로예요

Vidya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hello Vidya, thank you for the feedback, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Best regards.

6/10 - 괜찮아요

WAQAR

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hi Waqar, thank you for taking the time to review our hotel. We appreciate your feedback and are committed to continually improving our services. If there are specific areas you believe we could enhance, please feel free to share them. We hope to welcome you back in the future for an even better experience.

2/10 - 너무 별로예요

Lisa

first of all we were originally booked at ramada and were told one day before check in that we were being moved to the travelodge on lundys lane which is a 10 minute drive to fallsview!!! this was totally unacceptable beacause we had to take a taxi to the concert at fallsview!! in addition the travelodge was a lower star rating , dirty room not well kept. other people we met there were also diverted to travelodge.. we will be contacting ramada head office to be compensated for this inconvenience
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hi Lisa, we apologize for any inconvenience you experienced during your recent stay. We understand your frustration with the unexpected change in hotel location. We take your feedback seriously and will address the situation with the appropriate parties. We appreciate your understanding and hope to have the opportunity to make it up to you in the future. Best regards.

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 편의 시설/서비스
Booked 2 night stay with Ramada hotel in Niagara Falls. Hotel had construction going on so we were asked to go to the Quality Inn at 5234 Ferry Street, Reception at Ramada hotel assured me it was a nice place to stay, as I never stayed there before. Checked in to hotel room was facing a horrible view. Looking at trash, shady people and behaviour. I didn’t feel comfortable at all and asked to have my room changed. I also asked to be moved as I just had surgery and it was quite a distance from the elevator. My room that I was moved to had a broken shower (it ran but water went everywhere because facet was broken) air conditioner was not working properly, went to use coffee maker but was broken, went down to Lobby to buy a coffee from there machine but it was broken,pool area was dirty so we didn’t swim,hot tub not working a board was covering it. The staff were kind, checked out Friday night as I wasn’t comfortable.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hi Jennifer, we deeply regret that your recent stay at our hotel did not meet your expectations. We're sorry for the inconvenience you experienced with your room and the facilities. Your feedback is important to us, and we will use it to make necessary improvements. We appreciate your kind words about our staff and hope you might consider staying with us again in the future for a better experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare at Ramada
Got there at 6.30 pm Got our room Went to Tom Cochrane Show was great Went to casino for about an hour after Came back to room to find party going on outside our room. Parents of some hockey team didn't want to disturb the future big league's also a Tom favorite. Gave them till 100 am then asked them to take it elsewhere. They moved around the corner Pulled blanket down to find blood stains on sheet . Went down stairs to tell staff he said he would sent up new bedding . Guess l was suppose to do housekeeping Was pissed had these people still making all kinds of noise and was suppose to play housekeeper. Packed up and left 130 am Had a 2 1/2 drive home. Needless to sat never again Didn't even mention the dozens of kids running wild in the parking lot
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 15일
Hi, Thank you for sharing your experience with us. We apologize for the inconveniences you faced during your stay, and we appreciate your feedback. The discovery of blood stains on the bedsheet was a serious oversight on our part. Your discomfort and dissatisfaction with our response are understandable, and for that, we sincerely apologize. We should have resolved this matter promptly and without any inconvenience to you. Your feedback underscores the need for better housekeeping procedures. We are working to address these issues to ensure a better experience for all our guests. We hope you might consider giving us another chance in the future. Best Regards

10/10 - 훌륭해요

Melwida

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 25일
Hello Melwida, thank you for your perfect score review! We're delighted to hear that you had an excellent experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay.

2/10 - 너무 별로예요

MRS B L FEENEY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Hello, thank you for your feedback, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Lloyd

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please give us another chance to prove ourselves sometime soon.

6/10 - 괜찮아요

Fabian Aunsique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wi-Fi was so limited
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Hi Fabian! Thank you for choosing to stay with us! we do appreciate the feedback. Hope to see you soon. Best regards

10/10 - 훌륭해요

K

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 25일
Hello, thank you for your perfect score review! We're delighted to hear that you had an excellent experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay.

2/10 - 너무 별로예요

Brittany

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevators did not work properly, the doors would open before being on the correct floor. Additional parking fee and $120 cleaning fee added in during check-out but we were not informed when booking or checking in. Charged for an extra day of parking for the morning we checked out. No mini fridge in room. Ice machines broken on 2 of 3 floors. For the price paid with all of the additional surprise fees, we could have stayed at a much nicer hotel.
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 11월 14일
Hello Brittany, thank you for your feedback. We apologize for any inconvenience you experienced during your recent stay. We understand that the change in reservation and the difference in facilities fell short of your expectations. We value your feedback and will review our processes to ensure a better experience for our guests in the future.

6/10 - 괜찮아요

Jennifer

단체 여행
별로예요: 숙박 시설 상태 및 시설
Very outdated and looked dingy.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Hello Jennifer, we sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 - 좋아요

summer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 9일
Hello Summer, Thank you for your positive valuable feedback. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Luc

2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 10월 9일
Hello Luc, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 - 좋아요

Manish Kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 9일
Hello Manish, thank you for the feedback ,we are glad to know that you enjoyed staying with us, and we really wish to see you again. Thank you

6/10 - 괜찮아요

erroll

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the most part all is fine. Just surprised that advertising "parking available" did not specify $20 plus tax per night.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 9일
Hello Erroll, thank you for the feedback. We're sorry you were unhappy. However everything was mentioned on the website including the parking charges 20.00

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in. No waiting. Nice staff.
2023년 9월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 9일
Hello Maria, thank you for your valuable feedback, we appreciate it and we are very glad to know that you enjoyed staying with us, We really wish to see you again in future. Best regards.

2/10 - 너무 별로예요

Athena

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 18일
Hello Athena, We're sorry to hear about your experience. If you have any specific feedback you'd like to share, please feel free to let us know so we can improve.

4/10 - 별로예요

gurdit

가족 여행
별로예요: 직원 및 서비스
Staff was not knowledgeable and room Tv was not working. Poor service.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 26일
Hello Gurdit, thank you for leaving a feedback with us, we are sorry that your stay was not great as expected and this is not the kind of service we provide either. we will work hard to get the issues fixed. We really wish to see you in future, best regards.

8/10 - 좋아요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pricing. It was affordable
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 26일
Hello Catherine, thank you for leaving a feedback with us, best regards

10/10 - 훌륭해요

adison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent service
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 25일
Hello Adison, thank you for your valuable feedback, we appreciate it and we are very glad to know that you enjoyed staying with us, We really wish to see you again in future. Best regards.

6/10 - 괜찮아요

Christine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean enough but the carpet in the halls were really bad and old and looks like it could really use a clean. The TV remote also did not do anything even though there was battery, did not control the TV
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 25일
Hello Christine, thank you for your valuable feedback, we appreciate it and we are very glad to know that you enjoyed staying with us, We really wish to see you again in future. Best regards.

10/10 - 훌륭해요

Kenneth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
May need a little update for the washrooms but fair pricing.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 25일
Hello Kenneth, thank you for your valuable feedback, we appreciate it and we are very glad to know that you enjoyed staying with us, We really wish to see you again in future. Best regards.