On our second day, the front desk employee locked us out of our room. He was informing my husband that our key cards were not working cause were supposed to check out. My spouse called and asked me to come downstairs. (i was waiting in front of our hotel door). He asked my husband to sign a paper without explaining what it was. So my husband said to wait until I arrived, but the GUY responded, "I DONT HAVE TIME TO WAIT FOR THIS" and threw our paper to her coworker. When I arrived, he just said, "Sign this. I only need your sign." He sounded really harsh. Then he said that Expedia has not confirmed the adjustment of our stay. He said it was expedia's fault, and he FIXED it himself (suddenly). I called Expedia, and they stated it was unlikely to be their fault because both days had been verified and my card had been charged for two nights 2 weeks ago. The guy at the front desk is just pointing fingers after locking us out of the room and failing to confirm our reservation first. UNPROFESSIONAL AND RUDE.