Thank you for choosing to stay with us while in Wichita Falls. We appreciate your business and review.

Thank you so much for your wonderful review! That's what we love to hear and strive for. We hope to see you again if back out this way through Wichita Falls.

Thank you for taking the time out of your day to let other potential guests know how your stay went while with us in Wichita Falls. We appreciate your business.

Thank you for your rating of our hotel.

Thank you for taking the time out of your day to leave our property a review. We appreciate your feedback and look forward to seeing you again.

I'm sorry the 3rd party you booked through had your check in date wrong. We can not alter that at the property, or it does not guarantee that we get paid for your stay. We have never had an issue with the locks, and in fact, just did an entire building upgrade to RFID locks this past week. I apologize you had a stye, but as a former nurse, I can reassure you, styes are infections of the eyelash that take 3-5 days to appear after the infection begins. We wash all of our linen at 160 degrees and sanitize them with a bleach cycle.

Thank you for taking time out of your day to respond to our survey! We appreciate your business and time.

Thank you for your rating and review. We appreciate your business and time! We hope to see you again in the future.

I am glad we had the availability for you to switch your dates. I'm happy to hear you enjoyed your clean room and bed as well. We hope to see you again!

Thank you for your review. I do apologize, as I found out later, my front desk clerk did experience a horrible migraine while at work. Our customer service is normally superb and I invite you back next time you're in the area to experience it again.

We are thankful to have a wonderful front desk staff! I am happy that you found a few things to do. We hope to have you back if ever out this way.

Thank you for taking the time out of your day to leave a review. I am happy your enjoyed the staff and breakfast! I apologize for the humidity, but am glad to hear that it cleared out for you.

Thank you for your stay and review. We appreciate you letting others know about your experience with us. We look forward to your next visit.

Thank you for your stay and review. We appreciate your business.

Thank you for your stay and rating. We appreciate your business.

Thank you for your rating and review! We pride ourselves on customer service! I am happy to hear you enjoyed yourself and will be back.

Thank you and we hope you enjoyed the race!

I apologize for the issue with the bathtub. With the event weekend, we were sold out, but had a maintenance man on call and a houseman here both days for 4 hours that could have fixed the issue for you. The weekend you stayed, Wichita Falls host the largest single day bike race in the world! The police and fire trucks were here due to the fast action of my front desk staff when presented an emergency case, it was nothing of safety towards our guests.

I apologize you had that experience while staying with us. Although the building itself is old, we do try to keep the rooms very clean. This whole area of Texas has an infestation of crickets currently. This is not a sign of poor cleanliness, or lack of pest control. We do our very best, as with all local businesses in this area, to keep them to a minimum.

We appreciate your business and review. We hope to see you back if around the Wichita Falls area.

Thank you for your stay and rating. We appreciate your business!

Thank you for your stay and rating. We appreciate your business.

Thank you for staying with us while in Wichita Falls. I apologize you did not have a better stay. If you have the time, please reach out to me at the property, so I can know what happened during your stay.

Thank you for your stay and review. We hope to see you again.

Thank you for taking the time out of your day to leave a rating for our hotel. We appreciate your business and hope to see you again soon!

Thank you for your stay and review. We appreciate not only your business, but your willingness to share your experience. We hope to see you again in the future.

Thank you for your stay and review. We appreciate your business!

I'm so sorry we did not meet and exceed your expectations. We do strive to take exceptional care of each guest and any issues that may arise. If you would please message me back with the issues you had with your stay I would be glad to look into it.

Thank you for your business and review. We appreciate it and hope to see you again in the future!

Thank you for staying with us and leaving a rating for other guests to see. We appreciate your business.

Thank you for staying with us while in Wichita Falls and leaving a rating for others to know how your stay with us went! We appreciate your business and hope to see you again!

Thank you for your recent visit. We appreciate your business and review.

Thank you for staying with us while in Wichita Falls. We appreciate your business and review. I am so pleased to read that all your encounters with my staff were great ones! We hope to see you again soon.

Thank you for your rating. It allows other guests know what to expect while staying with us. We hope to see you again.

Thank you for your business and review. I hope the desk let you know of all the food discount offers! We appreciate you staying with us and hope to see you again.

Thank you for taking the time to leave a review for our hotel. We appreciate your business and hope to see you again if back through Wichita Falls.

Thank you for staying with us while in Wichita Falls. We appreciate your business and your review.

I apologize that you thought you booked a hot tub, when in reality you booked our jetted tub King. We did offer a early check in, and there was never a mention of cleanliness, but you did want to leave due to the room not having a hot tub outside of the bathroom.

I am sorry you felt that way. Our pictures were taken less than a year ago and are up to date. Our prices do fluctuate depending on the market. It looks like your stay was during a city wide tournament, which does cause the market rates to rise.

Thank you for your rating and review. We appreciate your business.

I apologize as that is defiantly not our standards. Thank you for letting me know and I hope that you will give us another chance in the future.

Thank you for rating your stay with us. I apologize we didn't give you a better experience. If there is anything you wish to discuss about your stay, please feel free to reach out to me at the property.

While I understand your predicament, this review is not based on Best Western Plus, but your experience with Hotels.Com, and should be placed there. We will always attempt to help you when it is possible, however, with it being Thanksgiving weekend, and the University hosting a basketball tournament, we could not accommodate you. This in no way reflects our hotel.

Thank you for staying with us while in Wichita Falls. We are happy you enjoyed your stay and hope to see you again.

We are happy to hear you enjoyed the customer service and our breakfast. We appreciate your business.

Thank you for choosing us for your stay in Wichita Falls. We appreciate your business and hope to keep you comfortable again!

We appreciate you staying with us while in Wichita Falls, and your review. Come back and see us again!