로비

베스트 웨스턴 탤러해시-다운타운 인 & 스위트 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1016개 이용 후기 중 275개" "
평점 8 - 좋아요. 1016개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1016개 이용 후기 중 184개" "
평점 4 - 별로예요. 1016개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 1016개 이용 후기 중 134개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

younggeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Mike P 님, 2018년 2월 22일
Dear guest we thank you for your feedback and hope to see you back soon

10/10 - 훌륭해요

Ronnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 2박 숙박함
답변 제공: bw 님, 2024년 4월 16일
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: bw 님, 2024년 4월 16일
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

8/10 - 좋아요

Rajiv

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Decent breakfast. Room was OK but starting to get dated.
2024년 3월에 2박 숙박함
답변 제공: bw 님, 2024년 3월 20일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 - 괜찮아요

SATORU

별로예요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: bw 님, 2024년 2월 26일
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Michelle 님, Honolulu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chose this property based on recommendations for the breakfast and was happy. Breakfast did have lots of options. It only went from 6:00 to 9:00 would have preferred a little later but it was good. The property is a bit dated but has been remodeled and everything was nice. Especially like the hardwood in the rooms on the floors. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: bw 님, 2024년 2월 26일
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Thu

답변 제공: bw 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un buen deal en relación al precio pagado, la recomiendo ampliamente.
2023년 12월에 10박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Irma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 - 너무 별로예요

Theresa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bedbugs
BEDBUGS ! When we tried to go back to the office to see if we could get another room the clerk would not unlock the door to let us in. Will never recommend Best Western to anyone!
2023년 12월에 1박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this righ

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms very clean, staff very nice, Continental breakfast was amazing, I felt like I should've paid for it. Definitely returning when I come back to Tallahassee. The only thing I was caught off guard about was the $150 hold. Other than that, amazing stay.
2023년 12월에 3박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us.We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Robin

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Just ok
2023년 11월에 4박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 - 너무 별로예요

Zantwan

2023년 11월에 4박 숙박함
답변 제공: bw 님, 2024년 2월 7일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this righ

6/10 - 괜찮아요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Expected Best Western to be closer to Hwy 10. Didn’t pay attention to location when booking.
2023년 11월에 1박 숙박함
답변 제공: bw 님, 2023년 11월 29일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

4/10 - 별로예요

Sandy

가족 여행
별로예요: 청결 상태
Bit dirty and tv reception was not good.
2023년 11월에 2박 숙박함
답변 제공: bw 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

4/10 - 별로예요

Nik

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nasty boogers and dirt marks on the wall. Staff couldn’t give towel for second day until night time. Morning breakfast was okay. My wife tried to take a bath and neighbor downstairs came to our room because water was coming in from their ceiling. Slim picking for hotels in Tallahassee when FSU is playing but I expected better for over $700 for two nights.
2023년 11월에 2박 숙박함
답변 제공: bw 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

8/10 - 좋아요

Gerilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean and comfortable bed
2023년 11월에 2박 숙박함
답변 제공: bw 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Kenneth

2023년 5월에 1박 숙박함
답변 제공: bw 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: bw 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t do it!
2023년 10월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 13일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 - 너무 별로예요

Leonardo

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty cannot understand how they can stay in business!! Place smelt terrible, shower never drained stains a mold on everything very discussing I would felt better sleeping in my car!!
2023년 10월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 10일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Do not recommend staying here; run down place, can hear lots of noises in rooms; rooms are not nice. Not in a great location. Pictures make it look so much nicer than it actually is!
2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 10월 10일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 - 너무 별로예요

Pierre

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 9일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 - 좋아요

Vivian

좋아요: 직원 및 서비스
Staff is great and the breakfast is very good Bathrooms need renovations
2023년 10월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 9일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 - 괜찮아요

Michael

단체 여행
좋아요: 직원 및 서비스
An okay place to stay. Was not in great shape and not super clean. Way overpriced, like all the hotels in the area for game day weekends. It was almost $400 a night where it should have been $100 a night room.
2023년 10월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 18일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 - 너무 별로예요

Wendy

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was not clean at all. We did not stay there. We left after we saw the room.
2023년 9월에 3박 숙박함
답변 제공: bw 님, 2023년 10월 4일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

2/10 - 너무 별로예요

Yue

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room in terrible condition
The window AC constantly makes terrible noises. Toilet tank is leaky and makes noises every few minutes.
2023년 9월에 2박 숙박함
답변 제공: bw 님, 2023년 10월 3일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 - 별로예요

Peter

2023년 9월에 1박 숙박함
답변 제공: bw 님, 2023년 11월 1일
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Brian 님, Plymouth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
New York City in the summer on trash day smelled better. Total dump. I should have slept in my car.
답변 제공: bw 님, 2023년 10월 3일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was good.
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 9월 25일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Michele

2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 9월 25일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 - 너무 별로예요

Dianthe

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: bw 님, 2023년 9월 1일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

10/10 - 훌륭해요

Heather

2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 9월 1일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for the price
Good for the price. Centric area close to places to eat, and mid distance from FSU.
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 9월 1일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 - 괜찮아요

Tamesha 님, Miami Gardens

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Spent 2 nights to move my daughter into her college dorm. The property location is very convenient right next to Governor’s Square Mall but it needs some updating. The room including the bathroom had a musty odor when we walked in but it was not overwhelming and we were too tired after over 7 hours on the road to be bothered to move. The carpet needs cleaning which could be a contributing factor to the smell, the sink was very slow draining, the bathroom light stopped working at some point after we went to bed the second night so we had to leave the door open in the morning to have light to use the toilet and take a shower. We were leaving at that point so I just reported it when we checked out. A full breakfast was included (eggs, sausages, biscuits, gravy, waffles etc) although I did see a bug the second morning which I also reported. The lady at the front desk was very pleasant and helpful during both check in and out and made note of all the issues to have them addressed.
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 8월 28일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 - 좋아요

Obed

2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 9월 25일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 - 별로예요

Sharon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
There was a very strong perfume like smell in the room that made it difficult to breathe. The couch and carpet were very dirty. I don't think the room was vacuumed as there was hair all over the carpet. I will not stay here again. I will say that the staff members were very friendly and tried to be helpful.
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 8월 28일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 - 별로예요

Julie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Employees were fabulous, unfortunately property smells musty and like cigarettes, even though rooms are non smoking, I had a cigarette hole burn in my blanket, not enough towels for 2, only 2 towels were in the room to start with.
2023년 8월에 4박 숙박함
답변 제공: bw 님, 2023년 8월 28일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 8월 28일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 - 너무 별로예요

Lee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On the App where I viewed your Motel, not Hotel. A Hotel is where you enter your room from the inside of the building. A Motel is where you enter your room from the outside. You are listed on a Hotel App. Once I arrived and saw the rooms entered from the outside, I call to asked for assistance on moving my Reservation to the Best Western Plus Hotel in the same city but was told they couldn't do it and charged me a one night stay because I refuse to stay at that Motel not Hotel.
2023년 8월에 3박 숙박함
답변 제공: bw 님, 2023년 9월 1일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 - 좋아요

Araceli

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great except for the musty odor in the room.
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 8월 23일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 - 별로예요

Megan

2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 23일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 - 괜찮아요

Richard

가족 여행
Just ok. Don’t like doors open to outside
2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 23일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 - 별로예요

di

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the room is smelly and the mattress are dirty
2023년 8월에 2박 숙박함
답변 제공: bw 님, 2023년 8월 17일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

2/10 - 너무 별로예요

antonio r

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Police at the entrance when we drove in, smelly and roaches. It was very dirty
2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 17일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

2/10 - 너무 별로예요

Cleydes

2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 17일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

6/10 - 괜찮아요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pictures on expedia web site are not what the hotel is. Was expecting rooms entrance from inside the building. Bur room doors were outside like a motel. Did not like at all.
2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 17일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

2/10 - 너무 별로예요

GWENDOLYN

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property advertisement and what you actually get are 2 different things. I will never recommend the hotel to anyone. Beds were terrible , ac was loud when we got in the room and then broke at 11:30pm. Bathroom was supposed to be a walk in shower and it was a dirty tub.I over paid for this room. Dont waste your time or money at this hotel
2023년 8월에 1박 숙박함
답변 제공: bw 님, 2023년 8월 17일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 - 좋아요

Jasmine

2023년 7월에 3박 숙박함
답변 제공: bw 님, 2023년 8월 4일
Thank you for taking the time to post a review on our property. We are so happy to hear that you enjoyed your time at our location. Our goal is to exceed your expectations. If there is anything we can do to help you during your next visit please do not hesitate to let us know. We hope to see you soon.

4/10 - 별로예요

Randall

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: bw 님, 2023년 7월 27일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.