프리미엄룸, 킹사이즈침대 1개 (Upgraded Bedding & Snack, Smoke Free) | 객실 내 금고, 책상, 암막 커튼, 무료 WiFi

레드 루프 인 플러스+ 보스턴 - 프레이밍햄 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 325개" "
평점 8 - 좋아요. 1004개 이용 후기 중 339개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 175개" "
평점 4 - 별로예요. 1004개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 79개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

CHEOLHO

2023년 8월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 8월 31일
Hello Cheolho, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 - 별로예요

Traci

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While staff was very friendly and helpful the accommodations were sub par. Old, uncomfortable mattress. I wasn’t expecting much as the price was low but did not meet even my lowered standards.
2024년 4월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 4월 18일
Hello Traci, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the mattress. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 18일
Hi Joseph,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Boston - Framingham. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks once more and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Brayan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really simple and fast. I mean, you arent paying for a 5star hotel, but for what do you need, its more than perfect.
2024년 4월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 4월 18일
Hello Brayan, I appreciate your kind review from your recent visit at our hotel Red Roof Inn PLUS+ Boston - Framingham. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스
No breakfast
2024년 4월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 15일
Thank you for sharing your feedback with us, Mary. The team at the Red Roof Inn PLUS+ Boston - Framingham was pleased to know that we earned your 4/5 score. However, you made mention of the lack of breakfast. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you under our roof again so that we can provide you with more stays.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, great location, helpful staff
2024년 3월에 3박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 4월 3일
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are overwhelmed to read that we have a great location, nice room and helpful staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Kelly

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 2일
Thank you for taking a moment to leave a review, Kelly. The staff and I at the Red Roof Inn PLUS+ Boston - Framingham were disappointed to see your 1/5 score following your stay. You stated that the staff was rude, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you for sharing your concerns and it would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Kelly

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 29일
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with poor customer service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Nader

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 7박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 27일
Hello Nader, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Boston - Framingham appreciate your 5/5 score following your stay. It's great to read that you were pleased with the services we offered, prompting your perfect rating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Claudette

좋아요: 청결 상태
Love that there is a park near by
2024년 3월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 27일
Dear Claudette, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. It's great to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Adriano

2024년 3월에 6박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 4월 15일
Hello Adriano, The staff at the Red Roof Inn PLUS+ Boston - Framingham and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

ANTHONY

가족 여행
좋아요: 청결 상태
The facility is just OK. It's a chore to get to rooms on the second floor. There is no notebook to describe what the area offers for food/restaurants. Ther is no password or protection for their WiFi.
2024년 3월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 3월 23일
Dear Anthony,Thank you for taking the time to tell us about your experience at the Red Roof Plus+ Boston Framingham. I am sorry that your experience did not meet your expectations, as you indicated that you were disappointed with the WI-FI not having a password, no information about the area and that there was no elevator. This is not an experience our guests usually have with us, and we appreciate you making us aware of this is in your review.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Patrícia

2024년 3월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 4월 10일
Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Inga

가족 여행
좋아요: 직원 및 서비스
The property is showing it’s age. It’s a little noisy from traffic. It’s fine for a place to get some sleep, but you don’t walk in and go, Oooh, nice!”
2024년 3월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 3월 15일
Dear Inga,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. I am happy to hear that you found our hotel to a fine place to get some sleep. However, you indicated that the appearance of property did not meet your expectations and the noise disturbance hindered your experience. This was truly disheartening to hear and we do apologize for the inconvenience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Tanesha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bath tub was dirty. Even though I was in a non smoking room, the room smelled like Cigarette smoke
2024년 3월에 1박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 11일
Dear Tanesha,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. You indicated that the unpleasant odor you encountered in the room and the lack of cleanliness as it relates to the bathtub hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Samantha Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Ravy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good place quiet, i highly recommend it
2024년 2월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 2일
Hello Ravy, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn PLUS+ Boston - Framingham. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 21일
Hi Elizabeth,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Boston - Framingham with us. It was so rewarding to see that we earned your 5/5 score and that everyone was nice. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

6/10 - 괜찮아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
.
2024년 2월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 19일
Thank you for taking a moment to leave a review, Laura. The staff and I at the RED ROOF PLUS+ BOSTON - FRAMINGHAM appreciate your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Alexandre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am completely satisfied with the service I received
2024년 2월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 20일
Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. Alexandre, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you were completely satisfied with our customer service. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Alexandre, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

4/10 - 별로예요

José

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough towel bath curtain siding closed all the way make the floor wet on the bathroom , dirt under the bed old dry food under, dirty carpet.
2024년 2월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 2월 15일
Hello Jose, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Framingham. I am disappointed that your experience did not meet your expectations due to the lack of cleanliness and the quantity of the towels not being to your liking. Please accept our sincerest apologies for the impact this had on your stay with us. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Kevin

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 21일
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

YOJI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
20年以上前からたまに使ってますがメンテナンスもされていて綺麗な方だと思います。 スタッフもアメリカにしたらなかなか良いです。 朝食は付いてませんが隣がダンキンドーナツなので大丈夫です。 リーズナブルなのも良いです。
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 31일
レッド ルーフ イン PLUS+ ボストン - フレーミングハムのチーム一同、Yoji 様、フィードバックを共有していただきありがとうございます。素晴らしいご滞在を提供するという私たちの目標を達成したことを知り、大変うれしく思います。私たちの優秀なスタッフや手入れの行き届いた施設に対するお客様の感想、その他のハイライトは私たちを喜ばせました。また、朝食を提供していない私たちの宿泊施設でも、近くのダンキンドーナツで十分だったということもうれしく思いました。お褒めの言葉を私たちに共有していただきありがとうございます。私たちは、お客様を私たちの屋根の下にお迎えすることができてとてもうれしく思います。今後、レッドルーフのどの店舗でもお客様の経験をまた体験していただけることを楽しみにしています。忠実に、Red Roof Management

8/10 - 좋아요

Virginia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean, aside form a bit of hair in the bathroom, updated, & comfortable. Some noise from adjoining room in the middle of the night, but I just went back to sleep. Near to our destination, good restaurant right on the corner, easy on & off the highway. We would stay again.
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 18일
Thank you for sharing your feedback with us, Virginia. The team at the Red Roof Inn PLUS+ Boston - Framingham was pleased to know that you were fond of our clean rooms and our easy highway accessibility. However, you made mention of the subpar bathroom cleanliness and the noise from an adjoining room. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

10/10 - 훌륭해요

G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 1월 16일
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 - 너무 별로예요

Rachel 님, Bellingham

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 13일
Dear Rachel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

8/10 - 좋아요

dimitri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy stay for one night
2024년 1월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 12일
Dear Dimitri, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We are glad to read to have provided you with accommodations for a night's stay. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Claudette

2024년 1월에 2박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 10일
Hello Claudette, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

David

Worst hotel I've ever been at
2024년 1월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 11일
Hello David, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Boston - Framingham we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Neal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Greeted with absolute joy as it was at check out also. Nothing like a convenient location, and professional staff with personalities that made this stay well worth it. Thank you and room also comfortable, area accessible to everything I needed
2024년 1월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2024년 1월 10일
Dear Neal,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ BOSTON - FRAMINGHAM. It's truly rewarding to read that our convenient location and professional staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

10/10 - 훌륭해요

andrew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 10일
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Natalia

2023년 12월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 31일
Thank you, Natalia, for rating your recent stay at the Red Roof PLUS+ Boston - Framingham. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Norma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel, bien hubicado, muy limpio, lo recomiendo
2023년 12월에 3박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 12월 30일
Hola Norma,Estamos felices de haber sido de utilidad para usted aquí en nuestro Red Roof Plus+ Boston - Framingham. Es fantástico ver que nuestro hotel, su ubicación y su limpieza cumplieron con sus expectativas, lo que le llevó a obtener una puntuación de 5/5.Gracias nuevamente, esperamos que elija quedarse con nosotros nuevamente en Red Roof, para que podamos tener la oportunidad de brindarle una experiencia aún mejor.Atentamente,Gestión del techo rojo

2/10 - 너무 별로예요

Jermaine

If it say 18 plus to check in it’s not u still need a 21 year old with u
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 28일
Dear Jermaine,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issue with check-in.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Karlina

2023년 12월에 2박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 28일
Hello Karlina, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

10/10 - 훌륭해요

HISATAKA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2023년 12월 18일
Hello Hisataka, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we re happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Prices exelent Hotel y costumer services
2023년 11월에 3박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2023년 12월 16일
Dear Jose, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We are delighted to read that you were pleased with the excellent customer service and the value to price ratio, prompting your 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Lynwood

2023년 12월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 13일
Dear Lynwood, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Manuela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and quite
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 17일
Thank you for taking the time to write about experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. Manuela, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our clean and quiet hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Manuela, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and quiet stay at an affordable price! Sincerely,Red Roof Management

4/10 - 별로예요

Stephanie

2023년 11월에 4박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2023년 12월 25일
Dear Stephanie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

4/10 - 별로예요

Shana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area was just unsafe. Pillows super flat. Room smelled like cat pee
2023년 11월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2023년 12월 5일
Dear Shana,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the area being unsafe, flat pillow and odor of the room. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

David

좋아요: 청결 상태
별로예요: 직원 및 서비스
Everything was decent as expected for a low rate hotel. The only problem was the front desk customer service was terrible…and this was my third stay and altercation with the same employee. That needs to be addressed immediately please and thank you!
2023년 11월에 3박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2023년 12월 5일
Dear David,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. I'm thrilled to read your kind remarks about our decent hotel, affordable rates. It was disheartening to read your feedback in regards to terrible customer service and encounter with staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

10/10 - 훌륭해요

henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very good place to stay.
2023년 11월에 2박 숙박함
답변 제공: Carla RediResponse Specialis 님, 2023년 12월 1일
Dear Henry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. It is rewarding to see that you enjoyed your stay as you mentioned that our hotel is a good place to stay. At Red Roof, a great experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Sasha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid for the premium deluxe room with the snacks and when i walked in the room.. there weren't any. There was white powder residue on the phone, weed by the sink and what looked like semen on one of the over the bed lights..i cakes the front desk from my cell a couple of times with no luck..i left because i was so disgusted.
2023년 11월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2023년 11월 30일
Dear Sasha, We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Boston - Framingham did not meet your expectations. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. I have brought your concerns to the property’s attention in an effort to address your concern. We appreciate your business and we wish you all the best in your future travels. Sincerely, Carla Red Roof Management RediResponse Specialist

8/10 - 좋아요

Jose

가족 여행
It would be nice to have refrigerator and microwave
2023년 11월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 11월 28일
Dear Jose,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. It's always a pleasure to see that when our amazing guest had a wonderful experience which resulted in your 4/5 score. In the future you need any assistance with our amenities, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스
The property's location was great for the rail trail, access to the turnpike, and restauranta.
2023년 11월에 3박 숙박함
답변 제공: Carla Red RediResponse Specialist 님, 2023년 11월 28일
Dear Heidi,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Boston - Framingham. I am glad to read that you were with our location as it is great for trail, the access to the turnpike and restaurant. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No fridge
In general everything was good. I am surprised that there was no minifridge or microwave in the room. Other than that it was okay.
2023년 11월에 5박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 11월 20일
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. I am glad to read that you had a good stay, promoting your 8/10 score. In regards to the amenities mentioned, the room type that you booked does not offer a microwave or a refrigerator, only our deluxe 2 full bed, superior king and premium room which you can consider booking in the future. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Cassandra

2023년 11월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 12일
Thank you, Cassandra, for being our guest at the Red Roof PLUS+ Boston - Framingham. We value you as a our guest and welcome your 35 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Lee

2023년 11월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 7일
Hello Lee,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 11월 18일
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Michael

2023년 11월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 12월 7일
Dear Michael, The staff at the Red Roof Inn PLUS+ Boston - Framingham and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist