2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

이카로스 비치 리조트 & 스파 - 어른 전용 여행 후기

5 out of 5
이카로스 비치 리조트 & 스파 - 어른 전용
Promenade Area, Hersonissos, Crete Island

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 79개 이용 후기 중 47개" "
평점 8 - 좋아요. 79개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 79개 이용 후기 중 9개" "
평점 4 - 별로예요. 79개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 79개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
thank you for your nice feed back. It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

10/10 - 훌륭해요

Rolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함

6/10 - 괜찮아요

Alexander

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 4월에 15박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 4월 24일
Dear valued guest,Thank you for your visit and for taking the time to share your feedback. We hope to see you again!Sincerely

10/10 - 훌륭해요

alec

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb property, with all amenities (outdoor swimming pools, tennis, basketball, gym, kids club, spa with indoor pool, bars and restaurants), in a stunning environment just by the see, with access to a sand beach
2022년 10월에 5박 숙박함
답변 제공: On-Line Reputation Manager 님, 2022년 10월 31일
Dear valued guest,Thank you for your visit and great review.We hope to see you again!Kind RegardsDear valued guest,Thank you for your visit and great review.We hope to see you again!Kind RegardsOn-LineReputation Manager

10/10 - 훌륭해요

Lennart

2022년 5월에 7박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spar break in the sun.
We had an excellent week, the resort was very clean and modern with excellent restaurants and bars. The pools and beach were great as was the spar. Rooms very spacious, modern and clean. We found the resort to be in a good location foe venturing out.
2021년 9월에 5박 숙박함
답변 제공: Ikaros On-Line Reputation Manager 님, 2021년 10월 6일
Dear valued guest, Thank you for your visit and great review. We hope to see you again! Kind Regards On-Line Reputation Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinary hotel. Relaxing and comfortable
2021년 7월에 2박 숙박함
답변 제공: Ikaros On-Line Reputation Manager 님, 2021년 7월 21일
Dear valued guest, Thank you for your great review. We are very pleased that you enjoy your stay here. We would especially like to thank you for your excellent comments on our hotel. It is always a pleasure to know that we have been able to offer our guests satisfaction and unforgettable experiences, and we hope to see you again at the Ikaros Beach Luxury Resort. Kind regards On-Line Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2020년 9월에 5박 숙박함

8/10 - 좋아요

Piotr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 8박 숙박함
답변 제공: ikaros team 님, 2020년 9월 1일
thank you for your feedback

6/10 - 괜찮아요

Juliette

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2020년 8월에 11박 숙박함
답변 제공: ikaros team 님, 2020년 8월 27일
thank you for your review

10/10 - 훌륭해요

Petra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 10월 30일
Dear Petra, thank you for the great review . Hope to see you again !

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Freundlichkeit des Personals war hervorragend.
2019년 6월에 9박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 7월 11일
Sehr geehrter Gast, Herzlichen Dank für Ihre super nette Review. Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat. Gerne heißen wir Freunde jederzeit bei uns wieder herzlich willkommen und hoffen, Sie bald im Ikaros Beach Luxury Resort begrüßen zu können. Mit freundlichen Grüßen,

4/10 - 별로예요

Ron 님, New York, ny

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Bathroom was small and poorly designed. Room itself was also poorly designed with too little storage/closet space
2019년 6월에 3박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 7월 11일
Dear Guest, We appreciate and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ikaros Beach resort & Spa and we hope you choose to create more memories with us whenever your travels bring you back.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 6월 4일
Dear guest, We are glad that you enjoyed your holiday with us. Thank you for your visit, your great review and your nice comments on our service. We hope to see you again next year at Ikaros Beach Luxury Resort.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolle Lage, sehr gutes Essen, sehr freundliches Personal!
2019년 5월에 2박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 6월 4일
Sehr geehrter Gast, Wir freuen uns, dass Sie Ihren Urlaub bei uns genossen haben. Vielen Dank für Ihren Besuch, Ihre großartige Bewertung und Ihre schönen Kommentare zu unserem Service. Wir hoffen, Sie nächstes Jahr im Ikaros Beach Luxury Resort wiederzusehen.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2019년 4월에 7박 숙박함
답변 제공: Anastasia Nioti Front office / Reservations mana 님, 2019년 5월 7일
Dear guest, We appreciate and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ikaros Beach Resort & Spa.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 4월에 7박 숙박함
답변 제공: Anastasia Nioti Front office manager 님, 2019년 5월 7일
Dear guest, We appreciate and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ikaros Beach Resort & Spa.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 8박 숙박함
답변 제공: Anastasia 님, 2019년 5월 7일
Thank you for the great review .

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Anastasia 님, 2019년 5월 2일
Thank you for the nice review

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함
답변 제공: Anastasia 님, 2019년 4월 28일
Thank you, for your great review.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 5박 숙박함
답변 제공: On Line Reputation Manager 님, 2018년 11월 10일
Dear Guest, Thank you for your great review! We hope to have the opportunity welcoming you once again in our resort.

10/10 - 훌륭해요

kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great honeymoon
On our honeymoon, a lovely welcome in the room, a bottle of local sparkling wine a some macarons and flowers and petals on the bed. The room was a little bit tired, the air con leaked a bit and made the fllor wet. The silicone round the sink was missing in some places. Overall we had a wonderful 10 night stay. The bar staff we friendly and welcoming, especially Antoneta and the yojng lady with the long. Blonde hair. Maria on the breakfast team was also lovely and friendly. Went to beach every day, very clean and sea very clear. I would highly recommend this place to anyone.
2018년 10월에 10박 숙박함
답변 제공: On Line Reputation Manager 님, 2018년 11월 10일
Dear Guest, Thank you for taking the time reviewing our services. Our mission is to exceed the satisfaction needs of our guests. Your comments are very important for us and we assure that will be considered. We hope to have the privilege to welcome you again for a future holiday in Ikaros Beach Luxury Resort & Spa.

10/10 - 훌륭해요

Chris 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Ikaros Beach is in my opinion by far the best hotel in the region. The complex is very upmarket and the resort is well planned out. We spent the October half term holiday here and it was everything we hoped for, relaxing, and quiet. If you wanted to venture further afield this isn’t the place for you at this time of year unless you hire a car, as the rest of the surrounding area was closed or closing for the winter. However the resort was so good this wasn’t a problem for us. Would definitely go back.
2018년 10월에 7박 숙박함
답변 제공: On Line Reputation Manager 님, 2018년 11월 10일
Dear Guest, It is always a pleasure to receive positive feedback. Thank you for that and we hope your next visit will be as pleasant as the previous one.

8/10 - 좋아요

Carole 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely grounds and public facilities/restaurants. Room was lacking the quality and comfort I expected from a 5 star hotel.
2018년 10월에 7박 숙박함
답변 제공: Guest relations team 님, 2018년 11월 26일
Thank you for taking the time to write a review about our hotel. We are really sorry we could not satisfy all your needs. Your honest comments are very well received and help us to measure our quality and service on a daily basis. We hope to have the opportunity welcoming you once again in our resort and achieve to exceed your expectations.

8/10 - 좋아요

Elke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne Anlage
Schöne Hotelanlage, alles gut. Optimiert werden könnten die Betten, da die Matratzen etwas zu weich und die Kopfkissen zu dick und fest sind. Im Fitnessraum war der 2. Crosstrainer während unseres gesamten Aufenthalts außer Betrieb. Das Frühstück war sehr gut.
2018년 9월에 8박 숙박함
답변 제공: Guest relations team 님, 2018년 9월 26일
Thank you or your coments and your nice feedback. We hope to see you again !

8/10 - 좋아요

dave 님, paris

좋아요: 청결 상태, 직원 및 서비스
Bon. 4 étoiles pour moi.
Pas mal. Nourriture bonne. Piscines froides mais paisibles. Terrain de l'hôtel très soigné. Point faible : chambre un peu triste, très basique, plutôt trois-étoiles, Mais propre. Et calme. Autre point faible, les lieux en dehors de l'hôtel. Il n'y a absolument rien, sauf des endroits pour louer des voitures et des Quads. Ils ont vraiment besoin de construire des trottoirs c'est dangereux comme c'est. Cela n'est pas la faute de l'hôtel bien sûr. En tout pour le tout, l'hôtel a beaucoup de bons points. Vacances très agréable.
2018년 8월에 14박 숙박함
답변 제공: Guest relations team 님, 2018년 8월 29일
Dear guest, thanky ou for your feedback.

10/10 - 훌륭해요

LUCA 님, Roma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
spettacolare!!!!
Vacanza di una settimana all'insegna dk relax. Posizione ottimale, spiaggia di alto livello.
2018년 8월에 7박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 8월 22일
Thank you for your nice feedback. We are very happy that you enjoyed your holidays in our resort.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 5박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 8월 22일
Thank you for your nice feedback. We are very happy that you enjoyed your holidays in our resort.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful beach resort
The Ikaros Beach Hotel is a fantastic place to stay... beautiful stone architecture throughout comfortable rooms along the coast, incredible food and wonderful staff! Our sons loved the large waves at the beach while we were here in July. Kids club was great too!
2018년 7월에 4박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 7월 20일
thank you for your nice feedback. It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

6/10 - 괜찮아요

L 님, Paris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Beautiful Hotel, untrained staff..
The hotel is beautiful, peaceful, clean offering excellent dining options. Great views from pools, restaurants, rooms. It caters for every type of holidays and the little town near by is much more quiet and quaint than Malia ( crazy party town ) All is great there but the staff...I can't count how many issues we had with people that obviously need training. From day one till our last hour it has been very unpleasant. All issues sorted by higher staff management at some point but still this has left us a bitter memory. Lots of stress discussing issues and barely any apologies while trying to sort them out. It was always our fault and making us feel guilty saying they should be home by now or would have to pay themselves if bill not settled?! Not sure what kind of customer service is that. There's a mistake fine let's sort it out but don't pressure the client and put all blame on them when we were more than happy to pay what was due. Same at the restaurant some very nice and kind people, few were not very warming, feeling a bit embarrassed sometimes. I hope they improve on this matter as Greece is well known for its hospitality and this was the first time I encountered such a bad reception team for a hotel of this standard. I believe they aim to offer the best we just got unlucky..
2018년 7월에 7박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 7월 25일
Dear Guest, It was really helpful for us to have your comments, so we can improve and make the most out of it.  

10/10 - 훌륭해요

Gwenael 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have traveled a lot but I rarely saw such a beautiful hotel with great service. I highly recommend IKAROS BEACH RESORT
2018년 6월에 1박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 6월 29일
Dear guest, thank you for your nice feedback.It is always a pleasure to know that we have achieved, offering satisfaction and memorable experiences to our guests. We hope to see you again !.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hier stimmt wirklich alles
Freundliches und in ausreichender Anzahl vorhandenes Personal. Großzügige und ruhige Anlage mit reichlich Platz für alle Gäste. Obwohl ziemlich ausgebucht, waren immer Liegen und Sonnenschirm an einem der drei Pools oder am Strand verfügbar. Traumhafte Anordnung aller Gebäude in Form eines kleinen, aber feinen Dorfes. Ein insgesamt absolut überzeugendes Angebot, wir haben uns hier sehr wohl gefühlt.
2018년 5월에 9박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 6월 29일
Thank you for your nice feedback.  It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

8/10 - 좋아요

Sergey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель очень понравился
Брали большой номер с бассейном и практически не выходили из него, вид на море и горы, просто обалденный. Очень хорошие завтраки! Чистота везде, зелень, цветы, отель выполнен в средневековом стиле, как будто гуляешь по какому-то старому городу. Единственный минус это пляж, грязноват, много водорослей и лежаки стоят близко к друк другу, не очень комфортно, поэтому и балдели в своем номере.
답변 제공: Anastasia Nioti 님, 2018년 5월 16일
Thank you for your nice feedback.  I am sure that our team members will greatly appreciate your kind words! It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. Your comment about the beach will be take in consideration. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Die Hotelküche entspricht einer Kantinenverpflegung. Wir empfehlen zwingend nur Zimmer mit Frühstück zu buchen, denn jede Taverne auf der Imsel kocht wesentlich besser.
2018년 4월에 14박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 5월 16일
Thank you for your feedback. Your comments about the restaurants will be take in consideration.

8/10 - 좋아요

Mary2018 님, Saint-Cloud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel accueillant et luxueux
Hôtel luxueux et accueillant. Mention spéciale pour le miniclub pour enfants pour la qualité des animatrices et l'intérêt des ateliers.
2018년 4월에 7박 숙박함
답변 제공: Anastasia Nioti 님, 2018년 4월 26일
Nous vous remercions pour vos bons commentaires, les membres de notre équipe apprécieront grandement vos mots aimables! C'est toujours un plaisir de savoir que nous avons atteint, offrant la satisfaction et des expériences mémorables à nos clients.

10/10 - 훌륭해요

Ragny 님, Birrwil AG Schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Hoteldorf am Strand
Wenn sich jemand ein All Inklusive Aufenthalt ist dies der Ort auf Kreta. Aber auch sonst ein Hoteldorf mit winderbares Ambiente, super Personal und Service. Die Lage ist Crntral genug für Ausflüge in alle Richtungen und andchliessend ruht man sich hier wieder aus. Würde jederzeit wieder Ikaros buchen.
Weg zur Haupteingang.
Kinderpool.
Olivenbaum vor der Receptionseingang.
Ca. 1500 Jahre alt.
2017년 11월에 3박 숙박함
답변 제공: Anastasia Noti 님, 2017년 11월 14일
Dear Ragny, Thank you very much for sharing your feedback on your recent stay experience at Ikaros beach. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Peter 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect end of season holiday
We have just spent a week in late Oct / early Nov at the Ikaros resort, and had one of our best holidays ever. The resort was spotless, the staff welcoming and friendly, and the food and drink top class. The facilities cannot be faulted an we would not hesitate to recommend.
2017년 10월에 7박 숙박함
답변 제공: Anastasia Noti 님, 2017년 11월 14일
Dear Peter, Thank you very much for sharing your wonderful compliments! We are delighted that you enjoyed every aspect of your stay. We hope to see you here again in the future and we look forward to welcoming you back again.

10/10 - 훌륭해요

Mike 님, NRW

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle Anlage direkt am Meer
Das Resort liegt direkt am Meer und ist schön gestaltet, fast wie ein kleines Dorf. Die Zimmer liegen in kleinen Häusern über die ganze Anlage verteilt und sind sehr komfortabel. Das Personal ist durchgehend sehr freundlich und hilfsbereit gewesen. Wir hatten kein All-Inclusive gebucht und waren nur in zwei der Restaurants essen. Das Essen war gut, für Vegetarier gibt es aber kaum Auswahl.
2017년 10월에 6박 숙박함
답변 제공: Anastasia Noti 님, 2017년 11월 14일
Dear Mike, Thank you for your nice feedback.  It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests.

8/10 - 좋아요

beate 님, wien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Die Hotelanlage ist wunderschön. Die Zimmer sauber und die Angestellten sehr bemüht. Der Aufenthalt hat uns sehr gut gefallen!!! Bald wieder
2017년 10월에 7박 숙박함
답변 제공: Anastasia Nioti 님, 2017년 11월 14일
Dear Beate, Thank you for your nice feedback. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff made all the difference! Facilities were wonderful.
2017년 8월에 2박 숙박함
답변 제공: Anastasia 님, 2017년 8월 26일
Dear Sir / madame, Thank you so much for your kind words. Our team always strives to go above and beyond for each guest and we are very pleased to know that you experienced this firsthand. Rest assured your kind compliments will be shared with the entire team and we all look forward to welcoming you for more exceptional experiences with us in the future.

10/10 - 훌륭해요

Anna 님, Israel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We want already to come back.
It's just great resort. The location is great. The facilities are wonderful. We were a couple on vacation and first when I've seeing the kid guests I thought it would be noisy. But The resort is very well planned - it felt like not crowded at all. There were plools for kids and just great SPA for adults. It has 4 or 5 restaurants on the territory of the resort - so you don't need (or actually you don't want) to go anywhere else. There's a direct access to the sea with good sand beach. Everything is clean and well maintained. The SPA is fabulous and almost empty. The hot sauna with a great view on mountains There are plenty facilities for kids - like kindergargden, special pool with water slides and I think more - just was not interested in it. There are perfect tennis courts and the one who's interested can take tennis lessons. We regretted we did not take our rackets with us. The stuff is very helpful and nice. The food is great. You really don't want to leave the resort - you have everything there, even supermarket and a gift shop. The resort itself reminds a small cosy village with a main building, SPA building and even a chirch. All the rest appartments are spread around as village houses. We already want to come back!. Thank you.
2017년 8월에 3박 숙박함
답변 제공: Anastasia 님, 2017년 8월 26일
Dear Anna, Thank you for taking the time to make this wonderfull review for us. We are delighted to learn that you enjoyed your overall stay experience. We look forward to welcome you soon again !

10/10 - 훌륭해요

Sofia 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort with very friendly staff. We were made to feel special and they made our stay with 2 very young kids very pleasant. The pool with the water slides is fantastic and the kids club is very good. We only stayed for 4 nights, wish we had booked for longer as there are many things to do in the resort, many restaurants to choose from with different events every night, and we would definitely not get bored there. Many young families but good for couples also as there are adult only areas and the kids are kept well entertained in the kids pool or the mini club not to annoy other people. We would definitely go back. Crete is also an amazing magic place that has so many places to explore and you fall in love with it.
2017년 8월에 4박 숙박함
답변 제공: Anastasia 님, 2017년 8월 26일
Dear Sofia, Thank you so much for your nice review! It was our pleasure to have you here with us and are pleased to hear how much you enjoyed your recent stay with your family. We all look forward to welcoming you for more exceptional experiences with us in the future.

10/10 - 훌륭해요

Luma 님, Surrey, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful location, with a private beach.
Excellent service and amazing location. It feels like being in the Caribbean. We loved Michi and Marco who run archery, aerobics, yoga/Pilates, aqua gym, cooking classes and so much more.
2017년 7월에 5박 숙박함
답변 제공: Anastasia 님, 2017년 8월 12일
Dear Luma We consider positive feedback as our biggest reward and are grateful to you for your generous appreciation of our location. We hope to welcome you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect hotel
Beautiful hotel! Marvellous food! Friendly people! Perfect location!
2017년 7월에 8박 숙박함
답변 제공: Anastasia 님, 2017년 7월 29일
thank you for your nice feed back.  I am sure that our team members will greatly appreciate your kind words! It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

8/10 - 좋아요

Laurence 님, Genève

좋아요: 청결 상태, 객실의 편안함
Meilleur hôtel de Malia, magnifique architecture
4 ans après notre premier séjour dans cet hotel, nous sommes toujours admiratif de la beauté de l'architecture, des jardins et de la vue qu'offre cet hotel. Cette fois nous n'avons pris que le petit déjeuner, excellent et varié. Dans la mesure où il y a suffisamment de restauraunts autour de l'hôtel et que les prix sont raisonnables. La propreté des lieux est toujours aussi irréprochable, le nombre de transats et de parasols autour des piscines à augmenté mais n'est toujours pas suffisant pour contenter tous les clients, surtout les lève tard (après 10h00 des parasols disponibles mais plus de transats). Petit moins par rapport à notre premier séjour, à l'époque il s'agissait bien d'un hôtel "luxury & spa" aujourd'hui il s'est orienté plutôt vers un "family & spa" mais nous pensons qu'il s'agit toujours du meilleur hôtel de Malia.
2017년 7월에 11박 숙박함
답변 제공: Reservations manager 님, 2017년 7월 22일
Dear Guest, Thank you for your nice words about our Resort and your loyalty. We have taken note for your wish for more chairs at our pools. Concerning the children, this period we do have more children than other periods of the season. However there is a nice new Kids' Club with caring attendants and the Relaxing pool, where children are not allowed, so as to allow parents and other guests relax without the care of children. We promise to remain the best hotel in our area, as you say and we will be glad welcoming you back, soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 5박 숙박함
thank you for your nice feed back. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 5월에 4박 숙박함
thank you for your nice feed back. It is always a pleasure to know that we have achieved,  offering  satisfaction and memorable experiences to our guests. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.

8/10 - 좋아요

Magali 님, Gif sur Yvette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A refaire !
Hôtel avec bcp de charme et bien entretenu qui n'a rien à voir avec les grands complexes hôteliers sans intérêt. Personnel au petit soin. Buffet excellent et chambre impeccable avec toutes une terrasse les massages top (surtout celui aux pierres chaudes :-) ).Le petit plus c'est la vue sur la mer. Plage en contrebas de l'hôtel. Enfin bref à refaire et à recommander !
답변 제공: reservations 님, 2017년 7월 15일
thank you for your nice feed back. We hope to have the opportunity,  welcoming you once again in  our resort and try to exceed your expectations.