야외 수영장
예약 가능 여부 확인

뉴 월드 마카타이 호텔 여행 후기

5 out of 5
뉴 월드 마카타이 호텔
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1009개 이용 후기 중 637개" "
평점 8 - 좋아요. 1009개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 60개" "
평점 4 - 별로예요. 1009개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 12개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Bonghwan

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: GM NKumar 님, 2023년 11월 4일
Dear Bonghwan,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating is greatly appreciated. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Bonghwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: GM NKumar 님, 2023년 10월 1일
Dear Bonghwan, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the excellent rating you gave. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
친절하지만 시설은 일부 낡음… 근방에서는 가성비 좋은 호텔
2023년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2023년 6월 19일
Dear Valued Guest,Thank you very much for staying at New World Makati Hotel and taking the time to share your review following your recent visit. Rest assured that your feedback is well taken, and we will use to further improve the services we offer to our valued guests. We look forward to welcoming you back on your next visit to Manila.Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

sungjun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5점 만점에 4.9정도 되는 만족도 높았던 호텔입니다.
아침식사가 매우 훌룡함. 4층 수영장도 시설이 좋습니다. 아쉬운점은 5성급 호텔치고는 amenity가 조금 고급스럽지 못함.
2022년 7월에 7박 숙박함
답변 제공: GM NKumar 님, 2022년 8월 15일
Dear sungjun, Thank you very much for having taken the time to share your review with us. We appreciate your feedback as it will assist us to further improve on our services. We hope to welcome you back in the near future. Sincerely, Nantha Kumar General Manager

10/10 - 훌륭해요

YongHoon

2022년 5월에 1박 숙박함
답변 제공: GM NKumar 님, 2022년 5월 12일
Dear YongHoon, Thank you for taking the time to review our hotel and for the excellent rating you gave. We look forward to welcoming you back in the near future. Sincerely, Nantha Kumar General Manager

2/10 - 너무 별로예요

hyunmyung

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
카운터 불친절 호텔스닷컴보다 더 비싼 결제 결제 중복
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Seok Hun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비지니스 여행을 하신다면 뉴월드 마카티에서
친절한 스탭들과 깨끗한 시설들 출장의 품격을 한단계 업그레이드 해주는 그런 호텔이었습니다. 제가 몇개의 카드를 방에 두고 체크 아웃했는데 나중에 모두 찾아서 이메일까지 보내주는 섬세한 서비스에 감동 받았습니다.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
front receptionist ,she was excellent and helpful. will come back to this hotel and tell to others
2019년 9월에 1박 숙박함
답변 제공: GMNWMH 님, 2019년 9월 12일
Dear Valued Guest, Thank you for taking the time to review our hotel and for sharing your feedback. We look forward to welcoming you back. Sincerely, M. van Mierlo, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
checp place- i like the most, and convinenet and nice place
2019년 9월에 1박 숙박함
답변 제공: GMNWMH 님, 2019년 9월 9일
Dear Valued Guest, Thank you for taking the time to review our hotel. I am glad to hear that you appreciate our central location. We look forward to welcoming you back. Sincerely, M. van Mierlo, General Manager

8/10 - 좋아요

셔터보이

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
6월 이용 후기
전체적으론 좋았음 근데 디파짓 환불이 너무 오래걸림
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가격대비 전반적으로 다 좋습니다. 그러나,Fittness 및 사우나 시설이 좀 더 잘 갖추었으면 하는 바램이 있구요.
2019년 5월에 2박 숙박함

8/10 - 좋아요

SANG HYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
우수한 숙박시설
리노베이션 이후 숙박의 질이 매우 우수해졋다. 특히 마카티 주변 그린벨트몰과의 근접성이 좋고 2층 중식당 자스민의 맛은 꼭 한번 경험해보길 추천한다
2019년 5월에 3박 숙박함

8/10 - 좋아요

YOUNGSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Jihoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

8/10 - 좋아요

SUNGWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔내부 및 서비스는 전반적으로 만족하였습니다. 그런데 숙박에 필요한 디자짓 9000페소늘 카드로 결제하였는데, 매출취소가 5일이 지난 지금도 안되었습니다. 전에도 동일사례가있어서 프런트에 몇번이고 말했는데도 안되네요
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

SUNGWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

MARIA CONCEPCION 님, Long Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Micheal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and the staff was great.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Olivia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel facilities are great except that the water temperature in the pool is too cold. It wasn't good seeing our kids shivering. The check in process was slow. It could have been improved if staff were more aware of the queue building up. There was an extra staff talking nicely to guests who were in the queue. The extra staff could have opened another check-in desk which was available. I find that a waste of resources. We checked out before 12 noon and again there was a queue of 10 guests while there were two free desks. In the queue were guests both checking out and checking in when check in should only start at 2 or 3 pm. Obviously, check in procedures take a bit longer. Management should have considered designating a desk solely for checking out. We ended up waiting in queue for 25 minutes just hand back our keys. Not really a great customer experience.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Laura 님, New York

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 17일
Dear Laura,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. Meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

SHIRLEY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent food and customer service. Beautiful pool and room.
2024년 4월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 10일
Dear Shirley, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the wonderful feedback and excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Almira P

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I like the convenient of being close to airport , dining and shopping. Staff were very efficient upon check-in however, checked out is a pain , I think they should have an express check-out for guests who are in a rush and just dropped their keys . They took your deposit and credit card I think that's enough if there's any incidental have been made .
2024년 4월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 10일
Dear Almira, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to participate in our survey and share your feedback. I regret to note your check-out experience and would like to sincerely apologize for any inconvenience caused. Rest assured that your comments are well taken for our review. Your warm compliments regarding our location and the service of our associates are greatly appreciated. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

6/10 - 괜찮아요

TOMOHIDE

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
施設、設備が古い。これでファイブスターはないと思います。
2024년 4월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 10일
Dear Tomohide,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to review our hotel and for sharing your feedback. I note with regret your various comments about our facilities and would like to extend my apologies for any inconvenience caused. Please rest assured that your comments are well taken and will be addressed with my team. We hope you will come again and allow us to give you a better experience.Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Michelle 님, Yigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 2일
Dear Michelle, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Gilad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at New World Makati are exceptional.
2024년 3월에 3박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 1일
Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Gilad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very helpful.
2024년 3월에 2박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 1일
Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your wonderful feedback. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Marichel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Stayed at the 20th floor, wifi didn’t work during my 16 day stay. Reception didn’t want to know about it. No alternative offered. Very disappointed and inconvenient, which added cost to my expenses. Shower kept flooding was eventually fixed after I raised the third time. Staff were overall very friendly specially the concierges. They helped us with my elderly auntie who was 87 years old.
2024년 1월에 16박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 2일
Dear Marichel,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to share your feedback following your visit. I truly regret to learn of your experiences during your stay and would like to sincerely apologize for the inconveniences you and your family have been caused. Please rest assured that we are taking the appropriate measures to address your concerns. Let me also take this opportunity to thank you for recognizing the service and hospitality of our associates. Your warm compliments are greatly appreciated. In the meantime, we look forward to welcoming you back and provide you and your family a better stay experience. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Dai Lin Eric

2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 10일
Dear Mr. Dai Lin Eric, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

6/10 - 괜찮아요

Norman 님, Tamuning

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Not a guests oriented hotel
2024년 3월에 4박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 25일
Dear Norman,Thank you for having taken the time to share your feedback with us. I regret to note your comments and would like to sincerely apologize for the inconvenience you experienced during your stay. Rest assured that your concerns were communicated with relevant teams for proper corrective actions to be taken and prevent recurrence in the future. In the meantime, we look forward to welcoming you back and serve you better. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Jeffrey

연인과의 여행
It is close to some good shopping areas. The view from the 25th floor was well worth the upgrade.
2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Jeffrey,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating as well as kind feedback are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay. Great for dining and relaxing
2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Ana,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. Your kind feedback and excellent rating are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Admirado

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is in the heart of Makati district. Breakfast and lounge is excellent. Staff are friendly and helpful. Need to change the carpets on the floor ASAP for it has a bad smell ( old, dirty and looks unsanitary) overall the hotel has a potential of being a 5 star hotel
2024년 3월에 2박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Admirado,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Your warm compliments on our location, associates as well as breakfast offering are greatly appreciated. Rest assured that your comment regarding the room carpet was well taken for appropriate action. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Giovanni

2024년 3월에 4박 숙박함
답변 제공: GM NKumar 님, 2024년 4월 2일
Dear Giovanni, First and foremost, we wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel following your visit. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Donnie 님, Wichita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always love my stay
2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Donnie, First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It is always a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. I am delighted that you always love your stay with us. In the meantime, my team and I look forward to welcoming you back on your next visit. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The properties' condition could use a little attention. The was an elevator call button that was not working and there was a room kept swipe pad in the elevator that was hanging low (maybe someone tampered with it). In our room, there were multiple lights that did not work Here are some good thinks about this property. The staff does an excellent job at the front desk, housekeeping and just in general areas. It looks like the are a well trained staff and are always smiling and very respectful. This hotel has a great location (across from Greenbelt 3) so there is lots of shopping that is walkable and many restaurants. We did get room service one day for breakfast and it was very good. If you just want to spend a lazy morning in the hotel, this is a good option. For the price, this hotel is a good option.
2024년 2월에 6박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Jeff,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I have taken note of your comments regarding our facilities and would like to sincerely apologize for any inconvenience caused. Rest assured that we are taking appropriate actions to address these concerns. Your warm compliments regarding the service of our associates and the location of the hotel are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

James 님, Whitby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my second stay at this property and I have nothing but good things to say about it. The location is perfect as well.
2024년 2월에 4박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear James,First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It was our pleasure to have welcomed you back.Thank you as well for taking the time to review our property. We appreciate your kind feedback and look forward to having you again soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Valene

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Valene,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Hiroki

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Hiroki,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Bea Krizza 님, Shippensburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was the best at this facility.
2024년 2월에 2박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 29일
Dear Bea Krizza, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding our associates are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 - 좋아요

Clarence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds are quite firm
2024년 2월에 4박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 28일
Dear Clarence, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Rest assured that your comment regarding the bed was well taken for our review. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Bernardo 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot to stay in Manila. Near mall, restaurants and grocery store. Very nice hotel.
2024년 2월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 28일
Dear Bernardo, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Kian 님, Los Angeles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the money. Only issue I have is their too expensive breakfast. Around 1300 pesos !
2024년 2월에 5박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 28일
Dear Kian, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. Rest assured that we have taken note of your comment regarding our breakfast rate and will continuously review our pricing structure. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Roderick 님, Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic hotel, so convenient to shopping, dining
2024년 2월에 1박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 28일
Dear Roderick, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

4/10 - 별로예요

Creed

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not was depicted the same as on the website. The website showed a much nicer and larger room with a stand alone sit-in bathtub. Disappointing and extremely overpriced!! ~ Creed Mac ~
2024년 2월에 2박 숙박함
답변 제공: GM NKumar 님, 2024년 3월 17일
Dear Creed,Thank you for taking the time to share your feedback following your visit. I regret to read your comment and would like to sincerely apologize for any inconvenience caused. Unfortunately, the Deluxe room that you booked is different from the Deluxe room with stand-alone sit-in bathtub located on the Residence Club floor. In the meantime, we look forward to another opportunity of welcoming you back and provide you a better experience.Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

Lourdes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Miko on my additional one day was very decisive and helpful
2024년 2월에 6박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 13일
Dear Lourdes, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Your warm compliments regarding the service of our associate, Miko are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 - 훌륭해요

ANTONIO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 2월에 4박 숙박함
답변 제공: GM NKumar 님, 2024년 2월 13일
Dear Antonio, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for excellent rating and warm compliment you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager