리셉션

햄프턴 인 캔자스시티/오버랜드 파크 여행 후기

2.5 out of 5
햄프턴 인 캔자스시티/오버랜드 파크
10591 Metcalf Frontage Rd, Overland Park, KS

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 594개" "
평점 8 - 좋아요. 1002개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 64개" "
평점 4 - 별로예요. 1002개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 11개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Sarah,Thank you for taking the time to provide a review of Hampton Inn Kansas City/Overland Park. We are delighted to know that our team was able to provide you with the service you deserve. It would be an honor to have you stay with us again in the future.

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mattress was hard. No blanket and duvet cover heavy and lumpy as a result too hot with cover too cold with just sheets.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Thomas,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. Please know that at any time during your stay, you can contact guest services with any concerns you have and they will try their best to accommodate and make you comfortable. We appreciate you staying with us and hope you will consider returning.

10/10 - 훌륭해요

Carolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean. Bed very comfortable. Close to everything you needed. Friendly staff.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Carolyn, Thank you so much for choosing Hampton Inn Kansas City/Overland Park. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, convenient location, and friendly staff. We hope you'll consider joining us again on your next trip to Kansa City; it was a genuine pleasure hosting you.

6/10 - 괜찮아요

Jessica

가족 여행
별로예요: 직원 및 서비스
The front desk person was not friendly. The sofa bed could hardly fit 1 person.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Jessica,Thank you for your feedback. Please accept our sincere apologies for your stay not meeting your expectations. Rest assured, we will cue in our team members and share your feedback with them. We will use this as a learning curve to improve our quality of service. Thank you for choosing to stay with us and we hope we can welcome you back in the future for a much more comfortable and friendly stay.

10/10 - 훌륭해요

Lane 님, Smith Center

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy travel access. WiFi access not available unless you give out personal information.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Rebecca,Thank you for choosing to stay with us at Hampton Inn Kansas City/Overland Park. We're delighted to read you were able to take advantage of our convenient location. However, we offer our sincere apologies for any inconvenience you experienced while you were here. Nevertheless, we hope this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 - 좋아요

Caitlyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always love staying here and usually the beds are super comfortable. However this time the bed was different. It was hard which was very disappointing. Other than the hard sleep I was pleased.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Caitlyn,It's always a thrill to welcome back a valued guest; we truly appreciate your loyalty! However, it is disappointing that your most recent stay was not as restful as you had hoped. Your feedback about the beds will be shared internally for further consideration, as we are always seeking new ways to improve. Thank you for your review, and we hope to welcome you back in the future for a seamless visit!

10/10 - 훌륭해요

Tarak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was nice . Great place and very clean.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Tarak,Thank you so much for taking the time to share your thoughts with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. It was a pleasure having you join us during your time in Kansas City, and we hope you return soon!

8/10 - 좋아요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Gerald,It was a pleasure having you as a guest at Hampton Inn Kansas City/Overland Park. We are glad you enjoyed our clean and quiet accommodations. Thanks for your feedback. We cannot wait to see you again soon.

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weather related stay
Everything was great except for one tiny thing. The alarm clock had USB ports, however, neither port worked to charge my cell phone. I was able to use the power strip nearby to charge the phone. Other than that the stay was great, the hotel was clean and comfortable, and the staff was friendly and efficient.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Julie,Thank you for taking a moment to share your experience at Hampton Inn Kansas City/Overland Park. We're thrilled you were comfortable during your stay, and we appreciate you mentioning our impeccable facility and hospitable team. Your feedback about the alarm clock will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return soon!

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice front desk clerk.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Gabriel,It was a delight hosting you at Hampton Inn Kansas City/Overland Park, and we appreciate you taking the time to leave such an excellent review. You can always count on our team to provide top-notch hospitality, and we trust that you enjoyed your accommodations. Come back anytime!

8/10 - 좋아요

??

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jesus

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Ray 님, Overland Park

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Y
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear Ray,Thank you for being our guest at Hampton Inn Kansas City/Overland Park and for sharing your review. We hope that you had an enjoyable visit and look forward to welcoming you back again soon.

10/10 - 훌륭해요

William

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Steven

2023년 12월에 1박 숙박함

8/10 - 좋아요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and the staff was friendly. We were given a handicap room we didn’t need so it was kind of awkward. Very tiny and cramped feeling but it was fine.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Miranda,We always appreciate hearing from our guests, and we're glad our attention to cleanliness and service impressed you. If you're in the area again, please come back to see us.

10/10 - 훌륭해요

Chalena

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Krista

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jody

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great deal!
The hotel was super comfy and one of the cleanest that I’ve stayed
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Brandon,Our team works tirelessly to provide our guests with clean, comfortable accommodations, so we are thrilled to learn you thoroughly appreciated your time with us! Should you revisit the area, we'd love to host you again at Hampton Inn Kansas City/Overland Park!

8/10 - 좋아요

Charles 님, sedalia

2023년 12월에 1박 숙박함

8/10 - 좋아요

Mary

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shantel

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Our room was spotless and very comfortable.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Shantel,Thank you for spotlighting our spacious rooms and all the comfort we provide our guests. Welcoming you back to Hampton Inn Kansas City/Overland Park would be an honor, so please return soon for another fantastic time.

10/10 - 훌륭해요

Thomas

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

Did not have the correct room available. Had to relocate to a different hotel which they said would be an upgrade premium room. NOT!!! Sure the room was able to sleep all of us but was not a premium nice room.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Cindy,While we always appreciate guest feedback, we are sorry you were disappointed with the room type. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. We hope to have another opportunity to welcome you back and impress you with the stay you expected.

10/10 - 훌륭해요

Deanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Deanna,Thank you for your five-star review! We're delighted that our cleanliness and friendly team contributed positively to your experience. Your appreciation is significant to us, and we can't wait to welcome you back for another great stay at Hampton Inn Kansas City/Overland Park.

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were in handicap room. The shower was roll in (not a problem) however the water did not completely drain for 24 hours. Room had odd chemical smell. I also would suggest some protein options for breakfast like hard boiled eggs and Greek yogurt.
2023년 11월에 3박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 11월 6일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 11월 6일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in KC
We had a king bed and the room was very spacious, the room and bath were perfectly clean & ready for our arrival, bed was very comfortable and we had a great nights sleep. I can't comment on the breakfast as we didn't make it down for that so not sure what was offered as options. Great location to I-435 near by and lots of restaurants in the area.
2023년 11월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 11월 6일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The motel is not well maintained.
2023년 11월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 11월 6일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

8/10 - 좋아요

JAMES

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying here. Clean and Quiet. Would stay here again
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear James,Thank you for choosing Hampton Inn Kansas City/Overland Park. We're glad your first stay with us was marked by cleanliness and tranquility. We look forward to welcoming you back for another pleasant experience.

10/10 - 훌륭해요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and a clean, quiet room.
2023년 10월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 24일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 24일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Gautham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Gautham,Thank you for your kind words. We're glad you enjoyed your stay, and we look forward to hosting you again at Hampton Inn Kansas City/Overland Park!

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was efficient, helpful, and friendly. The property was very neat, updated, and offered a welcoming atmosphere. Once checking into the room we were very satisfied. (The only thing I would've liked to add is a bathroom fan.) Your establishment was found to replace a reservation error elsewhere and we were very pleased to be able to stay there with you at Hampton Inn & Suites.
2023년 10월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 18일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Rena

2023년 10월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 14일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 4일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future

10/10 - 훌륭해요

Brandon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean roomy and well laid out.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 1일
Dear Brandon,Thank you for sharing your experience. We are delighted to learn that you found our rooms to be immaculate and well-maintained. Our top priority is your satisfaction, and we greatly value your positive feedback. We look forward to the opportunity to welcome you back for another exceptional stay at the Hampton Inn Kansas City/Overland Park!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 10월 4일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 27일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future

8/10 - 좋아요

Corey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 27일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 16일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

Reggie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 16일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future.

10/10 - 훌륭해요

daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient for our activities!!
2023년 9월에 4박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 14일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chris at the front desk was amazing and helpful during check in.
2023년 9월에 2박 숙박함
답변 제공: Quintin Donley , AGM 님, 2023년 9월 13일
Thank you for taking the time to share your feedback with us. It is very important to us and helps tremendously in improving our service. We are pleased to know that your stay was very pleasant and exceeded your expectations. Here at the Hampton Inn we strive to provide service to our guest that create a memorable experience. Thanks for Choosing the Hampton Inn Overland Park. We Look forward to creating more memories with you in the future