Reception
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Reviews of Econo Lodge North

2 out of 5
Econo Lodge North
5505 Merchants Center Blvd, Knoxville, TN

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 333 reviews" "
Rating 8 - Good. 130 out of 333 reviews" "
Rating 6 - Okay. 69 out of 333 reviews" "
Rating 4 - Poor. 26 out of 333 reviews" "
Rating 2 - Terrible. 24 out of 333 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Darren

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was advertised as having breakfast included and laundry facilities. It had neither. We had booked this property for those 2 reasons as we have been travelling and need to do washing. When questioned about it the receptionist said it was something I would have to sort out with Expedia as that was who I booked through. Not very helpful and I would not recommend this place to anyone. The shower still had the used piece of soap from the previous occupants the fridge had water in the bottom of it. The bedspread had a burn hole the size of a quarter. Overall very poor
Stayed 1 night in Apr 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nancy

Stayed 1 night in Feb 2024

8/10 Good

Larry

Traveled with partner
Liked: Staff & service, property conditions & facilities
not long enough stay to rate
Stayed 1 night in Feb 2024

6/10 Okay

don

Traveled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise.
I've stayed at a lot of budget motels on this cross country trip and this one was a very pleasant surprise. It had the look, feel and function of something much pricier.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
The facility is old and run down, Heating unit was so dirty hardly any air flow on high speed and did not provide any heating. It was so cold I left at 2:30 am. Now I am having trouble getting my $150 deposit refunded, a surprise they even required it. Management had no interest in feedback and even got rude at my comments
Stayed 1 night in Nov 2023

4/10 Poor

Fraser

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Drug users behind the building. Noisy. Really basic, needs renovation. Nice staff and sheets looked clean
Stayed 1 night in Nov 2023

10/10 Excellent

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities
was fine for the cost very pleased that expedia found this deal for us will certainly deal with Expedia to help with hotel bookings etc
Stayed 7 nights in Oct 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2023

8/10 Good

Carl J

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check-in process and homeless people.
They have no posted hours anywhere and will not let you check in after 9pm. While waiting for hotel staff to show up 3 different homeless people approached the hotel and linguered around the building. I left after noone asnwered any calls and ringing the doorbell.
Stayed 1 night in Oct 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Christopher

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok!
This hotel is just ok. Not super clean. The bed was comfortable but the pillows were very uncomfortable. They were square throw pillows. Checking in was bizarre. They also advertise breakfast but do not have breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Amy

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Ernest, bowling Green

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Stella Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

MOHAMMAD

Stayed 1 night in Jul 2023

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sydney

Traveled with partner
Liked: Staff & service
A little dirty
Stayed 1 night in Jun 2023

2/10 Terrible

Ebrahim

Stayed 1 night in Jun 2023

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked back out immediately.
Stayed 1 night in Jun 2023

6/10 Okay

Margaret

Traveled with family
The property was acceptable even good except for one minor problem. The website advertised breakfast and there was nothing.
Stayed 1 night in May 2023

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Cost effective place to stay for 6-8 hours
Stayed 1 night in May 2023

8/10 Good

Jeffrey, Riviera Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, convenient location to Freeway. Advertised as having free breakfast, but was told that was no longer available. This amenity should be removed from description.

4/10 Poor

Carla

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was very old and had mold around it. Not fit for service.
Stayed 1 night in May 2023

10/10 Excellent

Karynne

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Anna

Stayed 1 night in May 2023

10/10 Excellent

Al

Stayed 3 nights in May 2023

4/10 Poor

Joshua

Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were satisfied
Pretty basic, but very clean and has wonderful service. Good overnight stop.
Stayed 1 night in Apr 2023

6/10 Okay

J

Stayed 1 night in Apr 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3/28 travel home
Staff was friendly. Room was clean but the bathroom needed to be updated. Bed comfortable and it was perfect for an overnight stay.
Stayed 1 night in Mar 2023

6/10 Okay

brian

Stayed 2 nights in Mar 2023

6/10 Okay

Rajendra

Disliked: Cleanliness
Ok for in transit stay
Room was ok but bed covers had cigarette burned marks and holes on it.
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Liked: Staff & service
Ok, dated.
Stayed 1 night in Mar 2023

6/10 Okay

Adele

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2023

6/10 Okay

Walter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain
We were very pleased with most of it. We had to wait a long time for the front desk person to get there when we arrived and we had to get them to fill the ice, when we left, but the room was very clean and the everything else was very nice. For the price, it was fantastic!
Stayed 1 night in Mar 2023

8/10 Good

Deborah, Kemptville

Stayed 1 night in Feb 2023

10/10 Excellent

Neena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

6/10 Okay

Paul

Business traveler
The room was stifling hot when I checked in. Had turn the heat off and open the door for when I first went in. Would have been nice to have a channel guide for the TV but I couldn't find one in the room.

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked it because reviews were ok and price was good. I now realize people give good reviews because of a low price. I will definitely not stay again because it was very tired. Burn holes in bedding, furniture was beaten up, shower was covered in mold. I’m not saying it was terrible, just that it could be cared for more and I will pay more next time to stay at a nicer place after driving for 12 hours. The learning is; don’t believe customer reviews because they can be misleading due people mixing up low prices with a good review.

6/10 Okay

James, Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The website stated they have a continental breakfast. When i got to the location the manager told me the website was incorrect. They didnt have a continental breakfast.
Stayed 1 night in Nov 2022