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크레이그셔 스위트 여행 후기

3 out of 5
크레이그셔 스위트
1881 Craigshire Rd, Maryland Heights, MO

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1103개 이용 후기 중 336개" "
평점 8 - 좋아요. 1103개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 1103개 이용 후기 중 166개" "
평점 4 - 별로예요. 1103개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1103개 이용 후기 중 181개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 편의 시설/서비스
Great customer service
2024년 4월에 7박 숙박함

2/10 - 너무 별로예요

Kaylen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in and checked right back out- i was reluctant to even check in because of how the property looked when i pulled up. These are run down apartments surrounded by very sketchy looking individuals. As soon as we walked in our room we were hit with the smell of cigarette smoke (a non smoking room) I’m 4 months pregnant and didn’t want to be sick or risk my babies life so we left immediately. There is no front desk so we had to talk to a lady through a zoom video meeting. She was extremely short and unfriendly. Don’t waste your time or money staying here. Very scary. Dont trust the 7 stars- they’ve obviously paid for good reviews.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Alex

별로예요: 청결 상태, 숙박 시설 상태 및 시설
At this property if you check in after hours you have to go through a operator on a virtual kiosk, my room needed to be redone like the carpet was long over do for new carpet there was a questionable stain on the carpet that might have been blood, the area this hotel was in was cool, fyi if your looking for a cheap hotel for a night pass this one up and go with extended stay or best western
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kathleen

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
A bit far from restaurants.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Timothy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Well to tell he truth i was creeped out there was a women out side the door to my room the whole night with a b a bunch of boxes and she was there every time i opened the door i could not get a hold of anyone in the office and couldn't sleep
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Christine

가족 여행
별로예요: 편의 시설/서비스
Discusting, dirty,massive gagging smoke s.ell, dirty sheets, poor maintain ence, aweful virtual che k in, hard to find room, very run down. I would rathersleep in my car.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Nikeriya

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cory

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Onsite staff was very friendly. But this property has major issues such as odorous rooms, cleanliness of the surfaces and sheets. It was endured but I won’t book again.
2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
Thank you for your feedback!!

8/10 - 좋아요

Dashia'Nera

2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
Thank you for your feedback!!

2/10 - 너무 별로예요

Freddie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there four years ago and it was very nice. They no longer have breakfast although it was listed. No kitchen supplies although it was listed. The room they gave us was dirty, we left I would not stay there the whole area was dirty and need a lot of maintenance.
2023년 12월에 7박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

6/10 - 괜찮아요

wane

I like the room and it was clean but it had a heavy smell of cigarettes in the outside was just so dirty and dog poop was everywhere that's what I didn't like
2024년 1월에 1박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
Thank you for your feedback. We are glad that you liked the room. We will work hard to address the areas of trash and dog feces. Thanks for letting us know.

4/10 - 별로예요

Demetria

Straighten up
In the room was ok could use a vacuum but the outside presentation was horrible trash everywhere outside
2023년 12월에 1박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Kiele

2023년 12월에 1박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
Thank you for your feedback!! We are glad you enjoyed your stay and look forward to your next visit!!

2/10 - 너무 별로예요

Tahji

2023년 12월에 2박 숙박함
답변 제공: Katherine 님, 2024년 2월 2일
We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Jesse

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 12월에 1박 숙박함
답변 제공: Katherine 님, 2023년 12월 19일
Thank you so much for your feedback! We are glad you enjoyed your stay and look forward to your next visit to St. Louis!!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Katherine 님, 2023년 12월 19일
Thank you so much for your feedback! We are glad you enjoyed your stay and look forward to your next visit to St. Louis!!

2/10 - 너무 별로예요

Jacqueline

2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 23일
We're sorry you are unhappy and not understanding why you continue to extend your stay if you are so unhappy. Please stop by the desk if you would like to discuss.

10/10 - 훌륭해요

Guillermo

2023년 11월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 23일
Thank you for your feedback! We are glad you enjoyed your stay! We look forward to your next visit to St. Louis!

2/10 - 너무 별로예요

Jane

별로예요: 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 23일
Thank you for your feedback. We are sorry you were unhappy-we'll work hard to address the areas of your concern.Thanks for letting us know.

2/10 - 너무 별로예요

Lea

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t even go inside to check in the outside was filthy and the people that were hanging out around the property made me feel unsafe
2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 1일
Thank you for your feedback. We are sorry you were unhappy. Thank you for letting us know.

4/10 - 별로예요

Bryan

별로예요: 숙박 시설 상태 및 시설
Not very good
2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 1일
Thank you for your feedback. We are sorry you were unhappy - we'll work hard to address the areas of your concerns. Thank you for letting us know.

8/10 - 좋아요

Margreta

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice suite for the price. Inside is nice. Sketchy looking at first outside. Apparently some people live here full time. But ending up being ok. I would stay here again
2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 11월 1일
Thank you for your feedback. We are glad you enjoyed stay and look forward to your next visit!!

2/10 - 너무 별로예요

Margaret

가족 여행
별로예요: 청결 상태, 객실의 편안함
Worst "hotel" I've every stayed at
This property was absolutely awful. (I had stayed there previously when it was a Residence Inn.) I arrived after 8:00, and it was already dark. I couldn't believe it when I discovered the lobby isn't even open ALL WEEKEND! I had to check in at a kiosk in the vestibule, with a clerk who wasn't even on property, and was probably in a different country. After checking in and receiving my key from the kiosk machine, I then drove around to my room. There was trash all over the property, and many of the units looked like they are now apartments. There were Halloween decorations on many of the doors and railings, and bicycles, skateboards, desks, tables and other items laying outside of many units. The back of the property, where my room was, was very poorly lit. When I got to my room, I noticed that there were several pieces of particle board leaning up against the wall next to my door. There was also a file cabinet/nightstand with coins on top of it sitting outside the door, as well as trash. Also, the stairs leaning up to the room were quite uneven and one was broken. Photos from the room are attached. The room smelled terrible, and both the tile floor and carpet were sticky. Unlike the photo from the property, there were zero utensils, cups, or plates in the kitchen. The couch was dirty and had no throw pillows. There was no way I would sit on it, and the only other chair was the desk chair, which was dirty. Overall, the room was stinky, filthy, and unacceptable.
2023년 10월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

Leticia

별로예요: 청결 상태, 편의 시설/서비스
Very dirty property. They advertise breakfast and coffee but when you get there they don’t have either. It’s says it’s a hotel but they don’t run it like one.
2023년 9월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
When we first walked into the room all you smelled was stale cigarettes.
2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

6/10 - 괜찮아요

Kristy M

아이를 동반한 가족 여행, 출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
It was very noisy at night. You could here everything from the apartment above. Including the 2 am fight with the girlfriend who was called names I will not repeat on here. Thankfully my small kids were asleep.
2023년 9월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

Asia

2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees were very helpful and friendly they made my experience well worth it
2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you so much for your feedback! We are so glad that our staff were able to help you. We look forward to your next stay in St. Louis!!

2/10 - 너무 별로예요

Deborah

2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

Joyce

2023년 9월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

8/10 - 좋아요

Tim

2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback! We are glad you enjoyed your stay and we look forward to your next visit to St. Louis!!

2/10 - 너무 별로예요

Philip

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We actually didn’t spend the night. The unit they gave us smelled very bad and inside out didn’t seem clean. Very poorly maintained. We had nightmares at the thought of staying there! Sorry to be so brutally honest, but I can’t recommend it!
2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

4/10 - 별로예요

Jeff

별로예요: 청결 상태
Craigshire nightmare
The place use to be very nice, but now they have long term people almost like an apartment complex. There are trailers with scrap metal on them. They put me right next to the basketball court after i had asked to move the first night. They said they would take care of it but it went on till 2 in the morning if not later each night. They no longer do breakfast, there is no front office person it is all done by a computer. The room had no utensils or anything. Had 2 wine glasses. The ice maker didnt work and a very poor job cleaning as there was trash behind the night stand. The only nice thing is the bed was supper comfortable. Other than that i wont be going back.
2023년 9월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had a good time
2023년 9월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback! We are glad you enjoyed your stay and we look forward to your next visit to St. Louis!!

2/10 - 너무 별로예요

Stacy 님, st louis

2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 19일
Thank you for your feedback. We are sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

Connie

별로예요: 청결 상태
Awful! When u check in u have to talk to a person on video. The area around the place , was trashy looked like i was in a refugee camp. Not very clean in the suite . The only positive was the bed was comfortable.
2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. We are glad you enjoyed the comfortable bed. Thanks for letting us know.

6/10 - 괜찮아요

gopal

별로예요: 청결 상태, 숙박 시설 상태 및 시설
1. They assigned a room that was not on the map. The virtual front desk did not have a method to show a new layout that they claimed shows 121 Missing/Poor front desk services.
2023년 9월에 3박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

RaCelle

I booked a room online and no where online does it say anything about deposit. They then proceed to say that it must be a physical card and won’t accept one from Apple wallet. So I have already paid for a room that can’t be used. They tell me they are cancelling it on their end but I can’t receive a refund because they have a policy that’s not posted. Said it’s everywhere but I was able to book a hotel down the street without a deposit.
2023년 9월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

6/10 - 괜찮아요

Mel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

8/10 - 좋아요

Emily

연인과의 여행
It’s okay overall.
2023년 8월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback! We are glad you enjoyed your stay and we look forward to your next visit to St. Louis!!

2/10 - 너무 별로예요

TERRY 님, Port Orchard

별로예요: 청결 상태, 편의 시설/서비스
First is an security defense to match Ft. knox...no person, just a machine kiosk in a small locked room. Finally got to my room. These are not "hotels" as we think of them..they are abandoned "dwelling" units from the '60s projects...updated no doubt, but still old. The kitchen and bathroom area were dirty...and worse yet: THE WHOLE HOUSE STANK OF CIGARETTE SMOKE! I didn't even stay there, just turned around, returned my key card, and found another legit hotel.
2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Erica

출장 여행
좋아요: 청결 상태, 객실의 편안함
Very spacious and clean. Nice root also live in what a great combination.
2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 8월 28일
Thank you so much for your feedback!! We are glad you enjoyed our spacious and clean rooms.Thank you for letting us know of your stay!!

4/10 - 별로예요

Lanisha

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
The check in process is inconvenient! I understand for safety purposes they would need a third party during certain hours, because I did check it towards midnight, but that process was very inconvenient and very tedious. The room also smells like smoke, and you can tell that it was poorly cleaned. if you need something just for one night and you don’t really have a preference on which our room looks like this is the perfect place. This place used to be a hawthorns, which was a horrible hotel to begin with, and was taken over by the new place. I think this hotel is also a permanent place for multiple families to live in due to the stuff on the porches and the entrance to some of the hotel rooms. I slept on the top of the covers because I was worried about bedbugs and the carpet was moist to the touch.
2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

10/10 - 훌륭해요

Roddette

2023년 8월에 2박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback! We are glad you enjoyed your stay and we look forward to your next visit to St. Louis!!

2/10 - 너무 별로예요

Michael

2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy-we'll work hard to fix the issues you experienced.Thank you for letting us know.

2/10 - 너무 별로예요

James

2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 10월 3일
Thank you for your feedback. We're sorry you were unhappy- we'll work hard to address the areas of your concerns. Thanks for letting us know.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 객실의 편안함
I was completely unsatisfied with the property. I checked into my room and quickly checked out I was not satisfied with the property at all.
2023년 8월에 1박 숙박함
답변 제공: Katherine 님, 2023년 8월 14일
Thank you for your feedback. We are sorry you were not happy-we'll work hard to address the areas of your concerns, Thanks for letting us know.

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No one came to the window
2023년 7월에 1박 숙박함
답변 제공: Katherine 님, 2023년 8월 3일
Thank you for your feedback. We are sorry you were unhappy-we'll work hard t address the areas of your concerns.Thanks for letting us know

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldn't find room. No one at desk to help. No towel change out. Holes in furniture coverings. Needs paint. No plug in tub. I could go on and on. If this is a 6.2 rating God save me from a 4 or 5.
2023년 7월에 2박 숙박함
답변 제공: Katherine 님, 2023년 8월 3일
Thank you for your feedback. We are sorry you were unhappy-we'll work hard t address the areas of your concerns.Thanks for letting us know