매일 유럽식 무료 아침 식사 포함

아메릭인 바이 윈덤 만카토 이벤트 센터 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 593개" "
평점 8 - 좋아요. 1000개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 69개" "
평점 4 - 별로예요. 1000개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 8개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SEUNG TAE

친절
직원들이 매우 친절하고, 방도 깔끔이 정리되어 있습니다.
2018년 8월에 10박 숙박함

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Sydney 님, 2024년 4월 16일
Thank you for rating our hotel 4/5 stars! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve or any feedback you'd like to share, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon for an even better stay!

10/10 - 훌륭해요

Ervin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sydney 님, 2024년 4월 15일
Thank you for taking the time to leave us a 5-star rating! We're delighted to see that you had a great experience during your stay. If there's anything specific you'd like to share or any way we can further enhance your next visit, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location to the University. Rooms were very clean and the beds were super comfortable. I've stayed at this property many times. Completely satisfied.
2024년 4월에 1박 숙박함
답변 제공: Sydney 님, 2024년 4월 15일
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed our convenient location near the University and that you found our rooms to be clean and our beds comfortable. It's always a pleasure to welcome back returning guests like yourself. Thank you again for choosing to stay with us!Warm regards,

10/10 - 훌륭해요

Carrie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: Katie 님, 2024년 4월 12일
Thank you for taking the time to leave us your feedback. I am happy you enjoyed your stay with us!

10/10 - 훌륭해요

Thuak

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite and a girl name Haile had great customer service
2024년 3월에 3박 숙박함
답변 제공: Katie 님, 2024년 4월 5일
Thank you for leaving us a review. I’m glad Haley provided excellent service during your stay. We very much appreciate your feedback!

8/10 - 좋아요

Carter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub and pool were great with abundant pool towels neatly presented and available. Staff was very friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Katie 님, 2024년 4월 5일
Thank you for taking the time to leave us a review. I am happy you enjoyed the amenities during your stay and that you found the staff to be friendly. We appreciate you taking the time to leave us a review!

10/10 - 훌륭해요

Rozann 님, Finland

가족 여행
좋아요: 편의 시설/서비스
Clean, great people and excellent breakfast
2024년 3월에 1박 숙박함
답변 제공: Sydney 님, 2024년 4월 1일
Thank you for your fantastic 5/5 review! We're thrilled to hear that you found our hotel clean, with excellent service from our staff, and enjoyed our delicious breakfast offerings. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels, and see you soon!

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed on Thursday and Friday nights with one other adult and two grandchildren. The kids were able to swim between 6am and 10pm both days. They took advantage of swimming several times each day for several hours per session. The breakfast was good and they had plenty of options and continued to refill the food regularly. The lobby, dining area, pool and food areas were kept neat and clean. The room we stayed in was very clean and had a good size refrigerator and a microwave. The two queen size beds were very comfortable and had crisp clean white linens and comforters. The room had a nice decor and was very sound proof. We never heard any other guest even in the hallway. We will definitely stay at this hotel again. There were a lot of places to eat within walking distance plus a 24 hour Kwik Trip a half block away. Very close to the Minnesota University and the dome stadium too. The hotel was only ten minutes away from major shopping areas and 1.9 miles away from my favorite ice cream place, Mom and Pops Ice Cream Shop.
2024년 3월에 2박 숙박함
답변 제공: Sydney 님, 2024년 4월 1일
It sounds like you had a wonderful stay! Thank you for sharing such a detailed and positive review of your experience at the hotel. It's great to hear that the amenities, cleanliness, and convenience of the location met your expectations. We strive to provide excellent service and accommodations for our guests, and we're delighted that you enjoyed everything from the comfortable beds to the delicious breakfast options. We look forward to welcoming you back on your next visit to the area! If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Safe travels!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sydney 님, 2024년 4월 1일
Thank you for your glowing 5/5 review! We are delighted to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that everything from the amenities to the cleanliness and comfort of your room met your expectations. We hope to have the pleasure of welcoming you back for another excellent stay in the future. If you have any further feedback or requests, please don't hesitate to reach out to us. Safe travels, and see you again soon!

6/10 - 괜찮아요

Audra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poop and hot tub weee nice but lobby was very humid. There were a couple holes in the doors of our room and the bathroom doorknob needs to be replaced. The rest of the property were very nice. I wish we had time to use the whirlpool in our room.
2024년 3월에 1박 숙박함
답변 제공: Sydney 님, 2024년 3월 30일
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the pool and hot tub, although we apologize for any inconvenience caused by the humidity in the lobby and the maintenance issues in your room. Your comments are valuable to us, and we'll address these issues promptly to ensure a better experience for our guests in the future. We're pleased that you found the rest of the property enjoyable, and we hope to have the opportunity to welcome you back again soon, perhaps with enough time to enjoy the whirlpool in your room.

10/10 - 훌륭해요

Janaya

좋아요: 직원 및 서비스
Our toilet was clogged upon arrival, they were unable to fix it and upgraded us immediately.
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 19일
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay. We are pleased that staff promptly resolved the issue with your toilet. We hope to serve you again on your next visit to Mankato!

10/10 - 훌륭해요

kari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Neat and clean! Pool area and gym equipment neat and well set up!
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 7일
Thank you for taking the time to provide us your feedback. I am pleased you found the facility to be neat and clean! We hope to serve you again on your next visit to Mankato.

2/10 - 너무 별로예요

DaJanae

연인과의 여행, 출장 여행
The service wasn't the best. Room was very cold.
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 29일
Thank you for staying with us. We appreciate the feedback you have provided and would like to connect more on your stay in what we can do better!

8/10 - 좋아요

Tim

좋아요: 직원 및 서비스
close to campus
2024년 2월에 1박 숙박함
답변 제공: Sydney 님, 2024년 2월 25일
Thank you for taking the time to share your feedback. We're delighted to hear that our location's proximity to campus met your expectations. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with us. If there's anything else we can do to improve, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 - 좋아요

Cheri

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was fine, but definitely not worth the price paid. Our room and bathroom were both small, and some items were in need of maintenance/updating.
2024년 2월에 1박 숙박함
답변 제공: Mgr Preston 님, 2024년 2월 19일
Dear Guest Cheri - Thank you for staying with us and taking the time to fill out a review. We do have 16 different room types and on your next visit please consider reserving a larger room. If you have specific items that need maintenance please share with us so we can fix those items prior to the next guest arrival. We hope you give our hotel another try on your next visit to the Greater Mankato area!

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Katie 님, 2024년 2월 15일
Thank you for your valued feedback. I am pleased you enjoyed your stay with us!

8/10 - 좋아요

Leon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to campus with lots of walkable food choices
2024년 2월에 1박 숙박함
답변 제공: Sydney 님, 2024년 2월 5일
Thank you for taking the time to share your feedback. We're pleased to hear that our hotel's proximity to the campus and the variety of walkable food choices added to your overall experience. Your insights are valuable to us, and we appreciate your positive rating.If there are specific areas where we could improve and earn that extra star, please feel free to share your thoughts. We are committed to providing the best possible experience for our guests and always welcome suggestions for enhancement.We hope to have the pleasure of hosting you again in the future. Safe travels and warm regards!

10/10 - 훌륭해요

Stan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such nice people
2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 3일
Thank you for taking the time to provide us with your valued feedback. I am happy to hear our staff accommodated you well during your stay with us. We look forward to serving you again in the future!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean & quiet with lots of food options very close by. Spacious room with great amenities & a comfortable bed.
2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 3일
Thank you for taking the time to provide us with your valued feedback. We are happy you had a comfortable night's stay with us!

10/10 - 훌륭해요

Christina 님, Mankato

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms. Clean. Quiet.
2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 3일
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us!

8/10 - 좋아요

Avie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What we did not like was the low toilets. For older people they are very difficult to get too and get up again, Most of us have knee issues and back issues. We would also like to see a handle bar in the showers for older to people to hang onto as not to slip and fall. We loose our balance very easy.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 31일
Thank you for staying with us, we appreciate the feedback and will get this replaced.Thank you!

8/10 - 좋아요

Mindy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing and the property was neat and clean.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 31일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Skip
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 28일
Thank you for your review. We appreciate your feedback!

10/10 - 훌륭해요

Carla

2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 28일
Thank you for staying with us! We appreciate your review!

10/10 - 훌륭해요

Virginia

2024년 1월에 1박 숙박함
답변 제공: Katie 님, 2024년 2월 15일
Thank you for taking time to leave us your feedback. I am happy you enjoyed your stay with us!

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to MSU
2024년 1월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 22일
Thank you, Todd. We appreciate your feedback and are glad to provide amenities such as being close to the MSU campus.

8/10 - 좋아요

Gregory

2024년 1월에 1박 숙박함
답변 제공: Sydney 님, 2024년 2월 10일
Thank you for taking the time to rate our hotel. We're glad to hear that you enjoyed your stay with us. If there are any specific areas where we can improve, please don't hesitate to let us know. We value your feedback and hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Peg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Hot breakfast, great staff, comfortable beds!
2024년 1월에 2박 숙박함
답변 제공: Sydney 님, 2024년 1월 22일
Peg, thank you for the wonderful review. We are happy you enjoyed your stay. Hopefully we can provide the same great experience the next time you stay with us.

10/10 - 훌륭해요

MARK 님, Faribault

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sydney 님, 2024년 1월 22일
Hi Mark, thank you for the great review!

10/10 - 훌륭해요

RADANN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 1월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 22일
Thank you, Radann for your great review. We hope we can host you again and provide the same great place

10/10 - 훌륭해요

Misty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stagg was incredibly helpful and very friendly. We were able to check in easily and get to our room right away. We will stay here anytime we need a hotel in Mankato.
2024년 1월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 22일
Misty, thank you for your great review. We are glad our staff was helpful and friendly and hope that we can continue to provide great service for your upcoming stays!

10/10 - 훌륭해요

Mindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sydney 님, 2024년 1월 10일
Thank you Mindy for leaving us a great review. We hope we can host you again soon with the same great experience.

10/10 - 훌륭해요

jeremy

2024년 1월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 8일
Jeremy, thank you for your wonderful review. We hope we can host you again soon.

10/10 - 훌륭해요

diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our toilet was not working correctly and when we talked to front desk they brought a plunger within minutes. Pool area was very nice.
2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 6일
Thank you for taking the time to share your experience with us! We appreciate your feedback regarding the issue with the toilet, and we're pleased to hear that our front desk promptly addressed the situation by providing a plunger within minutes. We're also glad to know that you enjoyed our pool area. Your comments help us improve and continue providing a pleasant stay for our guests. We look forward to welcoming you back in the future

10/10 - 훌륭해요

bill

2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 6일
Bill, thank you for your great review. We hope we can host you again soon with the same wonderful exeperience!

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sydney 님, 2024년 1월 2일
Thank you for taking the time to provide a review. We appreciate your feedback, and while we didn't receive specific comments, we're glad to see that your experience was overall positive. If there are any areas where we can further improve and make your experience even better, please feel free to share your thoughts with us. We value your input and look forward to the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You could walk around and feel safe
2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 2일
Thank you so much for sharing your experience! We're thrilled to hear that you felt safe while walking around. The safety and well-being of our guests are top priorities for us, and it's gratifying to know that our efforts are making a positive impact. We strive to create a secure and welcoming environment for everyone, and your feedback reinforces our commitment to maintaining that standard. We appreciate your kind words and look forward to welcoming you back for another safe and enjoyable experience in the future.

10/10 - 훌륭해요

andrea

Staff welcoming, great breakfast. Clean. Great property!
2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2023년 12월 28일
Andrea, thank you so much for your wonderful review! We're thrilled to hear that our staff made you feel welcome, and that you enjoyed the great breakfast. Maintaining a clean and comfortable environment is a top priority for us, and it's fantastic to know that you found the property to be great.Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sydney 님, 2023년 12월 28일
Rebecca, thank you for choosing to stay with us and for taking the time to leave a rating. We're thrilled to see that you had an overall positive experience during your stay. Your satisfaction is important to us, and we appreciate your support.If there are any specific aspects of your stay that you would like to share or if there's anything we can do to make your next visit even more enjoyable, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Lynette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Common areas of hotel needed some cleaning ie stairways, windows.Our room was great
2023년 12월에 2박 숙박함
답변 제공: Sydney 님, 2023년 12월 28일
Lynette, thank you for taking the time to share your feedback with us. We appreciate your comments and are delighted to hear that you found your room to be great. Your satisfaction is our top priority.We apologize for any inconvenience you experienced in the common areas. Please be assured that we take your concerns seriously, and we will address the issues you mentioned to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable to us, and we use it to continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 - 훌륭해요

Dean

2023년 12월에 2박 숙박함
답변 제공: Sydney 님, 2023년 12월 28일
Dean, thank you for the review. We hope we can host you again with the same wonderful experience.

10/10 - 훌륭해요

Adan

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2023년 12월 25일
We are happy you enjoyed your stay! Thank you for the great review. We hope to host you again soon.

10/10 - 훌륭해요

Jason

2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2024년 1월 22일
Hi Jason, thank you for the great review. We hope we can host you again soon!

10/10 - 훌륭해요

Jaden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sydney 님, 2023년 12월 28일
Hi Jaden, Thank yyou for your wonderful review. We hope we can host you again soon.

10/10 - 훌륭해요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sydney 님, 2023년 12월 18일
Hi Randall, thank you for your review. We hope we can host you again soon.

10/10 - 훌륭해요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect pit stop
close to campus and clean and nice breakfast
2023년 12월에 1박 숙박함
답변 제공: Sydney 님, 2023년 12월 18일
Hi Bob thank you for your wonderful review. We hope we can host you again soon.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Earlier this year we got into bed at the hotel and found a plastic knee brace in the bed. Also some socks there. The staff came and changed the sheets then have us a free night in a very nice room for our next visit. The next visit was fine. This recent visit the toilet had urine and splatter on the toilet seat. Not under the seat, but on the seat. Not going back.
2023년 12월에 2박 숙박함
답변 제공: Katie 님, 2023년 12월 20일
I am writing to you to apologize for the housekeeping issues that you received while staying with us. I want to ensure you that this is by no means our level of service that we want to give our guests. We expect high standards from our housekeeping staff and unfortunately we failed. I have addressed this situation with the Housekeeping Manager to prevent this from happening again.Please accept my apologies. I have gone into your stay and placed a 50 refund plus taxes. If I can be of any further help in the future, please feel free to call me personally.

10/10 - 훌륭해요

Francisco 님, Chula Vista

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Katie 님, 2023년 12월 11일
Thank you for taking the time to provide us with your feedback. I am pleased you enjoyed your stay with us!

8/10 - 좋아요

Tom

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
We were not aware that the motel does not provide cleaning services to your room daily. They have a policy to provide it every 3 days. linens were available at the desk but vacuuming etc did not happen.
2023년 11월에 4박 숙박함
답변 제공: Katie 님, 2023년 12월 11일
Thank you for taking the time to provide us with your feedback. I am sorry you did not receive full cleaning service during your stay. Although our general policy is to provide those services every 3 days, if a guest expresses interest in having their room serviced we should be providing that service. Thank you for bringing this to my attention. We hope to have the opportunity to serve you again and provide a more comfortable stay.