Thanks for the feedback.

Thank you for the 5 star rating and for being our guest. Sincerely Nitin T Hotel General Manager

Daquari, thank you for your feedback!

Fikadu, thank you for your feedback!

Karanti, I'm sorry to hear that you had a negative experience. Your feedback is important to us, and we'd like to understand more about what happened so we can address any issues and improve our service. If you could provide more details or reach out to our customer service team directly, we would appreciate the opportunity to make things right.

Thank you for sharing your experience! We are glad to hear that you enjoyed your stay with us !

Kamille , thank you for your feedback!

Kaila,thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and we're delighted that you found it convenient during your stay. We look forward to welcoming you back on your next visit!

Thank you for sharing your experience with us. We're thrilled to hear that you found our location convenient for your travels. We apologize for any inconvenience caused by nearby construction, as we understand it can impact the surroundings. We appreciate your feedback and hope to welcome you back for a more seamless stay in the future.

Xiaoyan, thank you for your positive review! We are glad to hear that you found our staff friendly, our location convenient for transportation, and our hotel clean. We hope to welcome you back to Holiday Inn and Suites Downtown Chicago in the future!

imothy, thank you for taking the time to share your feedback with us. We truly appreciate hearing from our guests about their experiences. We are sorry to hear that you found our beds uncomfortable during your stay. Providing a comfortable and restful sleep experience is a priority for us, and we take your comments seriously. We'll certainly look into this matter further to see how we can improve and ensure a better experience for our future guests. If there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

Erick, thank you for 5 stars review!

Alejandra, thank you for your feedback! We are glad to hear that our staff was friendly during your stay at Holiday Inn and Suites Downtown Chicago. We strive to provide exceptional customer service to all of our guests. We hope to welcome you back again in the future!

Donna, thank you for your review! We are glad to hear that you enjoyed our convenient location near the Old Post Office and Union Station. Looking forward to welcoming you on your next stay!

Thank you, Waqar. We are sorry to hear about the noise.

Thank you so much, Ryan!

Thank you for staying with us, Marah. If you could, please provide specifics about your stay that would've earned us a few more grades up. We're always looking to improve! Thanks!

Julie, we are delighted to note that you had a pleasant experience on that your stay with us and appreciate your valuable feedback.Looking forward to welcoming you on your next stay with us.

Thank you for taking your time to write about your experience at our hotel. We look forward to welcoming you back to our hotel when travel plans bring you back in Chicago.

Dawn, thank you for sharing your experience!

Aimee, we sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please note we will adress the issue with our management team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Debra, we're sorry to hear this. If you'd like to provide a little more detail as to what specifically was terrible about your stay that would be really helpful. Thanks!

Baron, we are delighted to note that you had a pleasant experience on that your stay with us and appreciate your valuable feedback.Looking forward to welcoming you on your next stay with us.

Dear Isis,Thank you so much for your feedback!

Dear Aman,Thank you for sharing your experience!

Thank you, Jeenu!

Jon thank you for your feedback! We can't wait to welcoming you back!

Thank you, Monica.

We were sorry to hear about this situation and do everything we can to maintain the safety of our guests.

Gracias, Marino chun!

Thank you, Rammohan!!

Thank you so much, Walter!

Thank you so much, Walter!

Thank you so much, Robert!

Thank you so much!

Please let us know specifically what was not smooth about your checkout process so we can look into it further and adjust where necessary. Thanks.

Thank you, Sandra!

Thank you for staying with us, Rene. We understand how important free breakfast is to some of our guests. In the future, please consider Holiday Inn Express when you travel. At Express, breakfast is free every day for all guests! But there is no free breakfast option at a Holiday Inn. Thank you again!

Thank you, Adona!

Thanks for staying with us!

Thanks for staying with us!

Hi Brianna,First of all thank you for choosing to stay with us. I apologize for the cleanliness issues you experienced and I'd like to touch base with you to see where we can improve. Please feel free to call the hotel directly and ask for Beth. Happy New Year to you and your family!

Thank you for staying with us!

Thank you, Benjamin!

Thank you, Maria!

We're sorry to hear you did not enjoy your experience at the restaurant. Please let us know if there are more specifics you'd like to share about your experience.

Thank you, Eliz!

Thank you for staying with us, Brian!

Thank you, Darrius!

Thank you, Scott!