고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

코트야드 바이 메리어트 버지니아비치 오션프런트 사우스 여행 후기

3 out of 5
코트야드 바이 메리어트 버지니아비치 오션프런트 사우스
2501 Atlantic Ave, Virginia Beach, VA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 533개" "
평점 8 - 좋아요. 1001개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 101개" "
평점 4 - 별로예요. 1001개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 38개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast was additional fee. However it was just a regular continental breakfast. We had to even clear our own tables, so really unsure what the cost was for .
2024년 4월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스
Quiet, sliding door was broken and room keys didn’t work half the time.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Keisha

별로예요: 청결 상태
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one night, but it was wonderful! Hotel is well maintained and very comfortable. Staff was super nice and helpful.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Tanetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and great. I would return here.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean. Beds were very comfortable. Staff were excellent and helpful. Right on the boardwalk and close to everything.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This Marriott had the best staff! Great stay! Really accommodating! Clean! I love Marriott’s and this stay was top notch.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Rakaila

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

DIANE 님, burlington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a pleasant stay
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Herm

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Scott

Amazing view
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All around Great
The 1 bedroom ocean view suite was perfect for our family getaway.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Very unfriendly staff
I should say the overall stay was not bad but the first impression was awful. I checked in on 12/31 around 6:30 pm and there were two front staff, a male and a female. I was helped by a female staff and she was the rudest staff I have ever met in any hotel in any country. She barely met my eyes nor smiled at all when she talked so I thought what an 'attitude', but that's okay. But when she deliberately ignored my small talk, I felt very embarrassed and offended. (She literally did not respond to what I said) Professionally, she did not perform well, either. She did not inform me anything about the additional parking lot so first, I had to find it myself and noticed that I didn't know the passcode since she did not mention anything, and second, I had to wait there helplessly until my husband asked her and let me know the passcode. My husband told me that he was also offended by her tone on the phone. She also failed to inform us about basic amenities like wifi and a swimming pool so my husband and I had to figure it out by ourselves. It was not a difficult job but this was the first time I was not informed about those things at the hotel. It was definitely below expectation. I get better service even in inns. We went there to have a fabulous New Year's Eve but she ruined it from the first step. I hope this will not happen again not only to me but also to any other guests. Guests deserve better than this.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jeannine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

Kamesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Va Beach Marriott 25th St
Overall our stay was good. We had a toilet issue Friday night around 11pm. They representative was very friendly and offered to move us as no maintenance staff was available. My husband was able to fix it and saved us from a late night move. We were promised someone would come the next day. No one came until Sunday. My husband had to tinkle with it a few times in between. The man who came was friendly and helpful. I will definitely not use this as a reason not to come back! The hotel was clean and all staff that we encountered were courteous.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VA Beach
Great location, indoor pool was Good
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Judson

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was… ok
2023년 12월에 1박 숙박함

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The mattress was to hard uncomfortably.
2023년 11월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Eugene,We truly appreciate you taking the time to share your feedback on your recent stay with us. I'm sorry to hear that your stay wasn't comfortable. I've shared your concern with our Management team to discuss the best resolution. I do hope that you will allow us the opportunity to accommodate your lodging needs in the future.

10/10 - 훌륭해요

Kimberly

가족 여행
2023년 11월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Kimberly,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Amanda

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Nichole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the stay here. Perfect location. Staff was super friendly. Very clean room
2023년 11월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Nichole, I'm so glad you enjoyed your stay! It is wonderful to know that you found our rooms comfortable and our staff member friendly.We look forward to your return.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

MaKayla

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Christopher

2023년 11월에 2박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Christopher,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Bianca C.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative I can really point out is the limited parking spaces in front of the hotel…luckily, when we arrived, I was able to grab the last one available. Other than that, this was an excellent hotel and our stay was comfortable and peaceful. I only encountered one staff member (front desk clerk @ check-in on the evening of 11/11) and he was absolutely wonderful. Would highly recommend.
2023년 11월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Bianca C,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Edward

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Alice,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

8/10 - 좋아요

Anita

좋아요: 청결 상태
Bathroom needed updating
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kelly

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
When we checked in they didn’t bother to tell if they had changed our room. We went to the room only to find it was a double and not a king which we had paid for on our reservation. Then I went back to the front desk to tell them of the mistake and they said they didn’t have any king rooms and the manager had changed it. The manager would be in on Monday. They said I could go down the street to their sister hotel and have to pay the difference. I will never stay at this hotel again. This is very disappointing because I have stayed here several times in the post few months.
2023년 10월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Kelly,Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you endured. Please be advised that the Management team is looking into resolutions to prevent this from happening in the future.We hope that your next stay at our Courtyard Marriott South will be a pleasant experience and we are looking forward to having you lodge with us again.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Karen

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Karl

2023년 10월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Karl,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Temika

2023년 10월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Temika,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Brandon

2023년 10월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 12월 1일
Brandon,We appreciate your feedback. It is pleasing to know that you had an enjoyable stay at our Courtyard South. We look forward to seeing you in the future.Warm Regards,Sabrina BrackettAssistant General Manager

4/10 - 별로예요

Richard

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Maricel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay but everything was great: service, cleanliness, ocean view including dolphins !!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Cevat

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We ran out for a quick little night alone! We enjoyed the balcony and our room. Quiet and clean. The front desk staff always ver nice!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

F Kathie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a short night but the property is very nice.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tonya

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was damp. Floor wet at the balcony door where they had towels around the door. The room was clean but the dampness made the bed feel damp as well.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Trong 님, germantown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Anthony 님, Henrico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 9월 10일
Hello!We appreciate you taking the time to share your feedback on your most recent stay with us. Thanks for the 3 out of 5 Stars. We hope to have the pleasure of serving you again in the future.

2/10 - 너무 별로예요

Danielle

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was at 4 pm The lobby was full waiting for people to check in and my room wasn’t ready until 6 pm
2023년 9월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 9월 10일
Hello Danielle,Thank you for taking the time to share your feedback. I truly apologize that there was a delay in getting you checked into your room though I do hope you enjoyed the remainder of your stay.Thank you for lodging with us and letting us know how we are doing. We hope to see you again in the future.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
2023년 8월에 2박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 9월 10일
Joseph, We appreciate the great feedback and we look forward to your next stay with us at the Courtyard Marriott South 25th Street.Warm Regards,Sabrina BrackettAssistant General Manager

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean,fun and with in walking distance to activities
2023년 8월에 3박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 9월 10일
Tina,We appreciate your awesome feedback and we look forward to serving you again in the future!Regards,Sabrina BrackettAssistant General Manager

2/10 - 너무 별로예요

jonathan

2023년 8월에 1박 숙박함
답변 제공: Sabrina Brackett 님, 2023년 9월 10일
Jonathan,We thank you for choosing Courtyard Marriott South 25th Street and for taking the time to share your experience. I apologize that we didn't meet your expectations. We strive to make each stay as pleasant and comfortable as possible.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments. Have a great day.Warm Regards,Sabrina BrackettAssistant General Manager

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

greg 님, hopewell junction

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

mayra

2023년 8월에 1박 숙박함

4/10 - 별로예요

JEAN-FRANCOIS

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Chambre non nettoyée durant le séjour
2023년 8월에 2박 숙박함