스포츠 시설

햄프턴 인 필라델피아 / 윌로우 그로브 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 431개" "
평점 8 - 좋아요. 1000개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 139개" "
평점 4 - 별로예요. 1000개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 56개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Minsoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 6일
Thank you for providing us feedback about your stay with us. It's great to hear you had an enjoyable experience. We would love to be of service to you again for any future trips you may have to our area.

8/10 - 좋아요

실제 이용하신 고객

2020년 11월에 3박 숙박함
답변 제공: Hampton Inn Willow Grove 님, 2020년 11월 30일
Thank you for taking the time to tell us about your most recent stay! We look forward to welcoming you back to the Willow Grove area in the not too distant future!

4/10 - 별로예요

Sean

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very loud at quiet times trying to rest. Doors slamming all night and kidss running the halls and screaming all morning
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for providing us feedback about your stay with us. We are sorry to hear of the noise disturbance you encountered and understand the negative impact it had on your stay. We hope you will give us another chance in the future to provide you a better experience.

6/10 - 괜찮아요

John

별로예요: 숙박 시설 상태 및 시설
Unfortunately had a family emergency ...had to check out same night of arrival ... I'm sure the room could have been re-booked ...so they hotel made out on the deal I'm sure. Toilet ran in the bathroom ..and noticed the ceiling above the shower was peeling away significantly.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear that you had an enjoyable stay. Please come visit us again in the future.

10/10 - 훌륭해요

Derek

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast options were very good! Clean Room..friendly staff
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel overbooked rooms. I made my reservation weeks in advance and when my family got to the hotel we did not have a room. All other hotels in the area were full and we did not have anywhere to stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Heather 님, Kew Gardens

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for providing us feedback about your stay with us. We love hearing when our guests have a great experience. We hope to be of service to you again for any future trips you may have to our area.

4/10 - 별로예요

Lisa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were told at check-in that the property is currently undergoing renovations. No evidence of workers; plenty of evidence of need to renovate, PLUS witnessed a mouse in our room!
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 2일
Thank you for providing us feedback about your stay with us. We apologize for the miscommunication and issue you encountered during your stay with us. We hope you will give us another chance in the future so we can provide you a better experience and change your opinion of our property.

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was good
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 22일
Thank you for providing feedback about your experience with us. We love hearing that you had an enjoyable stay and would love to be of service to you again for any future trips you may have to our area.

10/10 - 훌륭해요

randall

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay there again. Nice place and price was very reasonable
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Thank you for taking the time to provide us feedback about your stay with us. We are happy to hear you had an enjoyable experience and look forward to being of service to you again in the future!

10/10 - 훌륭해요

Luz j.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were wonderful and friendly. They were accommodating.
답변 제공: Hotel Management 님, 2024년 3월 4일
Thank you for taking the time to provide us feedback about your stay with us. It's great to hear your high praise for our staff and property. We would love for you to come stay with us again for any future trips you may have to our area.

10/10 - 훌륭해요

Airidas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the friendliest staff around. Always at the top of their service.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
Thank you for providing us feedback about your experience with us. We appreciate your kind words regarding our staff and the service they provide you. Please come visit us again in the future !

10/10 - 훌륭해요

Airidas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the nicest and friendliest staff i have ever encountered. Love staying there always feel welcomed
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 22일
Thank you for taking the time to provide feedback about your experience with us. We appreciate your kind words regarding our property and staff and look forward to being of service to you in the future !

4/10 - 별로예요

Mary

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
TV was out most of the night
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Thank you for providing us feedback about your stay with us. We are disappointed to hear the issue you encountered and not being able to relax and enjoy TV. We are looking into the issue to get it rectified so it will not be an issue for future guests. We hope you will visit us again so we can provide you a better experience than this one.

8/10 - 좋아요

Victoria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to. Good breakfast. Overall worth it and we would stay again.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
We appreciate you taking the time to provide us with your feedback. It's great to hear you enjoyed your stay with us and we look forward to being of service to you again in the future.

8/10 - 좋아요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was cool
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
We appreciate you taking the time to provide feedback about your stay with us. It's great to hear you had a great experience and we would love for you to come visit us again for any future trips you may have to our area.

8/10 - 좋아요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the stay was fine. the staff was fine food was ok. the hotel fit the bill and we left for home.nothing left to say.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for providing feedback about your stay with us. We are happy to hear we provided you with a a great stay. We would love to be of service to you again in the future.

10/10 - 훌륭해요

Trina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is excellent!
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to provide us feedback about your stay with us. We are happy to hear you had a wonderful experience and appreciate your kind words regarding our staff. Please come visit us again in the future !

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 24일
We love getting feedback from our guests on their experience with us. It's great to hear you had an enjoyable stay. Please come visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

Arley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 24일
Thank you for providing feedback about your stay with us. We are happy to hear you had a good experience. We look forward to being of service to you for any future trips you may have to our area.

10/10 - 훌륭해요

Jabre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Management 님, 2024년 1월 24일
We appreciate you taking the time to provide us feedback about your stay with us. It's great to hear you had a wonderful experience and we hope you will choose to stay with us again in the future.

10/10 - 훌륭해요

Teresa

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 24일
Thank you for providing feedback about your stay with us. We are thrilled to hear you had a wonderful experience. We hope we can be of service to you again in the future.

6/10 - 괜찮아요

Muhammad

2024년 1월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for providing us feedback about your stay with us. We are sorry to hear we couldn't make your stay and exceptional one. We hope you will give us another chance in the future to provide you a better experience.

2/10 - 너무 별로예요

Tara

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ended up leaving the hotel early due to mice in our room. We were moved to a new room which also had signs of rodent activity. We decided to get a refund and move to a new hotel. A friend called to cancel their reservation because of our experience and when told why they were cancelling the front desk person told them they don’t have a rodent problem. Will not be staying at this hotel again.
답변 제공: Hotel Management 님, 2024년 1월 24일
Thank you for providing us with feedback about your experience with us. We are sorry to hear of the issue you encountered during your short visit at our property. We take those type of things very serious and have had a pest control company out to address the issue and prevent it from being a problem in the future. We hope you will give us another chance in the future to provide you a better experience.

10/10 - 훌륭해요

Airidas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 24일
Thank you for providing us feedback about your experience with us. It's great to hear you had an enjoyable stay and we would love to be of service to you again in the future.

6/10 - 괜찮아요

Maureen

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for providing us feedback about your stay with us. We hope you will consider staying with us again in the future so we can provide you a better experience.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a rat in my room
2023년 12월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your stay with us. We are sorry to hear of the rodent issue that you encountered during your visit with us and are doing what is needed to make sure this issue is an isolated incident. We hope you will give us another chance in the future so we can provide you a better experience and change your opinion of our property.

10/10 - 훌륭해요

Maria B

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great. Could tell the hotel is undergoing a reservation as the doors and elevator look quite beaten...I love Hampton Inns... Breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for your feedback about your stay with us. We appreciate your kind words and would love to be of service to you again in the future.

10/10 - 훌륭해요

Ottis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

8/10 - 좋아요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stop
Clean and good location
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

8/10 - 좋아요

Andrew 님, Indianapolis

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Average American hotel with ok staff.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
We appreciate you taking the time to provide feedback about your stay with us. We are glad to hear you had a good stay while visiting our property. Please come visit us again in the future.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

8/10 - 좋아요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

8/10 - 좋아요

Matthew

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall, the fit out is nice, but is looking tired. The door to my room (416) was significantly scratched, and one of the interior doors on the elevators is in very poor condition. Also, note that there is no pool.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
We appreciate you taking the time to provide feedback about your experience with us. We always look to use guest feedback as ways we can improve on the service we provide for all future guests. We have had some major changes to our property in the last year and will continue to improve moving forward. Please come visit us again in the future !

10/10 - 훌륭해요

Hayeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 1월 2일
Thank you for providing feedback about your experience with us. We are happy to hear you enjoyed your visit and would love for you to stay with us again in the future !

10/10 - 훌륭해요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a welcoming place!
What a pleasure to stay here! The gentleman at the front desk was so polite and nice!
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 5일
Thank you for providing feedback about your stay with us. We love hearing positive praise regarding our staff and property. Please come stay with us again for any future trips you may have to our area.

8/10 - 좋아요

Aryah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't like the fact that they could not add points to my Hilton account and I wasn't alerted that I needed to book directly if I wanted points and not through a third party.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 1일
Thank you for taking the time to provide feedback about your experience with us. We are sorry to hear about the confusion regarding stays and earning points towards future stays. We would love for you to stay with us again in the future and earn points through Hilton.

10/10 - 훌륭해요

Angela

2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

8/10 - 좋아요

Jeania

2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear you had a wonderful stay and would love for you to visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

Edgardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 22일
Thank you for providing us feedback about your stay with us. We love hearing that our guests had a great experience. Please come visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Staff was friendly and helpful in putting our family(4 rooms) all on same floor. Food and location was fine. Some reviews stated negative comments about train noise, but it was very subtle and not at all disturbing.
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 22일
We appreciate you taking the time to provide feedback about your stay with us. It's great to hear positive feedback regarding our staff and property. We would love for you to visit us again for any future trips you may have to our area.

10/10 - 훌륭해요

miguel 님, BTA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente la ubicación y el personal Bien Amable
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 22일
Thank you for providing us feedback about your stay with us. We are happy to hear you had an enjoyable experience. Please come visit us again in the future.

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1-Night Stay
this hotel was aMAZING....staff was SO friendly....room was VERY clean; bed was SO comfortable, there was LOTS of closet space, numerous hooks in the bath & LOADS of outlets & USB ports. Breakfast was exCEPTional (& I have stayed @ MANY chains - "THIS" array of hot food was GREAT...(there was the 'usual' juices, yougurts, breads, bagels & assorted muffins..PLUS scrambled eggs, sausage, french toast, and oatmeal & waffles WITH Toppings!!!) Hot coffee & tea was available in the lobby all-night-long, as well...which was "nice for THIS nite-owl!"
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 22일
Thank you for taking the time to provide such detailed feedback about your experience with us. It's great to hear you had an amazing stay and took advantage of everything our hotel has to offer. Please come visit us again for any future trips you may have to our area.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 22일
We appreciate you providing feedback about your stay with us. It's great to hear you had an enjoyable stay with us and we would love to be of service to you again in the future.

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff very friendly!! Clean and very comfortable!!!
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 13일
Thank you for providing feedback about your stay with us. We are happy to hear you had an enjoyable stay and hope we can be of service to you again in the future !

4/10 - 별로예요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was woken up repeatedly by barking dogs.
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 10일
Thank you for taking the time to provide feedback about your experience with us. I am sorry to hear that your sleep was disturbed by a nearby guests' dog. We are a pet friendly hotel; however, we do our best to enforce the noise policy in place to not inconvenience other guests. I hope this will not keep you from visiting us again in the future and we can have another chance to provide you a better experience.