로비

햄프턴 인 오클라호마시티/유콘 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 585개 이용 후기 중 389개" "
평점 8 - 좋아요. 585개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 585개 이용 후기 중 29개" "
평점 4 - 별로예요. 585개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 585개 이용 후기 중 11개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Sally 님, Blaine

연인과의 여행
Computers were down when trying to check in. Very frustrating. Front desk clerk was doing the best she could.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Catherine

2024년 2월에 1박 숙박함

8/10 - 좋아요

Maxine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Traci 님, 2024년 2월 16일
Thank you for your high score 4 out of 5 , we appreciate your business , please come back and see us soon.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second year stay.
Nice, convenient location. Delicious breakfast. Our second year staying at this location. Will definitely stay here again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Dejan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay as usual
Staff is the friendliest you will find almost anywhere. We stay a few times a year and never a complaint.
2023년 12월에 2박 숙박함
답변 제공: Traci 님, 2023년 12월 28일
Thank you for letting us know how we're doing, I will be sure to let our staff know to keep up the good work.

10/10 - 훌륭해요

Melvin

가족 여행
좋아요: 편의 시설/서비스
Breakfast was great and the man looking after it was excellent - polite, fast and very pleasant to talk to.
2023년 12월에 1박 숙박함
답변 제공: Traci 님, 2023년 12월 27일
Thank you for taking the time to write a great review. I will let Hugo know how much you enjoyed breakfast. Thank you again.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Traci 님, 2023년 12월 20일
Thank you for giving us a 10 out of 10.

10/10 - 훌륭해요

Isabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What's not to like?
Quick check-in (keys were ready from my online booking). Hot (hot) water available at coffee bar at 4PM. Zippy elevator. Renewed carpet in halls; room was also lovely. The adjacent mall has a fabulous Italian restaurant; there are also more-casual options within walking distance. Getting out to the interstate was a matter of 3 minutes in the AM, but the rooms were quiet. Just a super comfortable stay.
2023년 12월에 1박 숙박함
답변 제공: Traci 님, 2023년 12월 19일
Thank you for taking the time to provide feedback on your stay. We value your opinions and ideas and hope we are able to serve your hospitality needs on your next time through our area.

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2023년 11월에 3박 숙박함
답변 제공: Traci 님, 2023년 11월 28일
Thank you for giving us a 5 out of 5 on your survey Sir. we appreciate your taking the time to give us such a high score.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Traci 님, 2023년 11월 28일
Thank you for taking the time to give us a high score we appreciate your honest review and look forward to serving you again.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another Great Stay
This hotel has become our main stay in the Yukon area. We have family in the area, and normally travel a few times a year to visit. This Hampton Inn is very clean, the staff are so kind and service oriented. The rates are reasonable, and the location is great for eating establishments and shopping nearby.
2023년 11월에 2박 숙박함
답변 제공: Traci 님, 2023년 11월 20일
Thank you very much for letting us know how we are doing and that you enjoyed your stay. We appreciate you coming back time and time again. Thank you so very much.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at front desk were more than helpful, very friendly. The rooms on the Highway side were a bit noisy. Enjoyed my stay.
2023년 11월에 2박 숙박함
답변 제공: Traci 님, 2023년 11월 20일
Thank you for taking the time to let us know how we are doing. We appreciate your honest evaluation of our hotel. I will let the front desk staff know you enjoyed your interaction with them. Thank you.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel!!!
I would give a 12! One of the best hotel in a long time! Been to several hotels but this one, I definitely would go back again. Highly recommended to everyone. Full breakfast self served way better than other others simple and boring breakfasts.
2023년 11월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you for taking the time to let us know how we are doing. We appreciate hearing from our valued guests.

10/10 - 훌륭해요

George

Very well run property excellent service
2023년 11월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you very much. We will share your positive comments with our staff.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
everything was very nice and clean. People on duty were great. The lady working the breakfast was awsome.
2023년 11월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you , we will tell Kathy you enjoyed her breakfast and housekeeping as well. thank you for letting us know.

10/10 - 훌륭해요

Kathy 님, Dodge City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hampton Inn in was fabulous! It was clean and inviting. The breakfast attendant was welcoming and went above and beyond to make sure that we had all that we needed!!! All in all, this hotel in Yukon is one of the best in the OKC area!!!
2023년 11월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you very much for letting us know how we're doing. We appreciate your feedback. Hugo and Kathy both love taking care of our guests at breakfast so I will tell them how much you enjoyed their breakfast. Thank you again.

10/10 - 훌륭해요

Karen

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly staff. Delicious breakfast.
2023년 11월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you

10/10 - 훌륭해요

Paige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Halloween FUN
Went for Halloween to treat myself and relax. Not only were they super nice at check in but when I got to my room, they even left goodie bags! I collect rubber ducks and they even included one I can add to my collection. Super happy with the stay.
2023년 10월에 2박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for taking the time to write a review. I will let the rest of the staff know you enjoyed your stay and your spooky duck with candy.

10/10 - 훌륭해요

TERRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed at this hotel several times in the last few years. Always clean! Always personnable staff! Always comfortable! What else do you need!
2023년 10월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Terry Thank you staying through out the years its always a pleasure serving our loyal guests.

10/10 - 훌륭해요

Shelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and the room was very clean and quiet.
2023년 10월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for telling us how we are doing I will let the staff know . they will be thrilled.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stacy was incredible with customer service
Due to our special circumstances, Stacy from Hampton Inn and Concepion from hotels.com, was able to help us out to get our stay changed and we were able to get checked in and had a great evening to spend for fall break with our daughter. (Indoor pool was very cold, but still enjoyable) the breakfast was hands down one of my fav parts of the stay. The beds were so comfy and helped me to relax and drift off to dreamland. Like any hotel the walls were thinner but it wasnt to bad, I'd suggest getting some type of silencers on doors so they dont slam and vibrate other rooms. I will def be back and let others know how great it is if they are needing a nicer place to stay.
2023년 10월에 1박 숙박함
답변 제공: Traci 님, 2023년 10월 16일
Thank you for a great review I will be sure to let Stacy know what you said. It is so nice to hear well deserved praise for our employees. Thank you very much. We look forward to serving you in the future .

10/10 - 훌륭해요

Tiffany

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for giving us 5 out of 5

10/10 - 훌륭해요

Jan

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well maintained, clean and orderly
2023년 10월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for giving us 5 out of 5

10/10 - 훌륭해요

MICHAEL 님, harrah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a smaller Hampton than most. Rooms are a little smaller but have that usual Hampton Inn feel about them. Super clean and right next to interstate behind a sound barrier.
2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you We are a little older but recently renovated I will tell the housekeeping staff that you loved how clean we are. Thank you again,

2/10 - 너무 별로예요

Phyllis

We’ve been waiting for 20 min for the reservation to go thru and haven’t even seen anything other than front desk
2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 9월 29일
Good Morning , I am sorry the check in process wasn't as smooth as it should have been, Sometimes when the reservations are made through a third party website it takes a little longer to sync up with our reservation system. I do hope the rest of your stay was better.

10/10 - 훌륭해요

sean

2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for the 5 out of 5

10/10 - 훌륭해요

Krista

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was located directly off I-40. With easy access off and on.
2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 2일
Thank you for the 5 out of 5

8/10 - 좋아요

Joyce

2023년 9월에 2박 숙박함
답변 제공: Traci 님, 2023년 9월 19일
Than you for taking the time to write a review and Thank you for the good score.

10/10 - 훌륭해요

Denis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was excellent and very helpful with anything we needed. I will stay again next time we are down.
2023년 9월에 2박 숙박함
답변 제공: Traci 님, 2023년 9월 18일
Denis,Thank you very much for taking the time to give us such a nice review. I will let the rest of the staff know. We look forward to serving you again.

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed 4 days. Was ok
The room was a good size and bed was comfortable. Water pressure was low and no counter space in bathroom and No drawers. Didn’t care for the space on the wall with curtain that served as a closet. Carpet seemed dirty needed a good shampoo. Staff was very nice! Think there should be signs in the room that u have to call night before to request room cleaned. Breakfast and staff At breakfast good
2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 9월 18일
Good Morning Barbara, Thank you for letting us know how we are doing. I am very sorry your stay was not as it should have been. We do have a carpet cleaning schedule in place, and we will go through the computer to see what room and make sure it is done quickly if it hasn't been already. We do have stickers on the mirror in the bathroom that state of you want service please let us know. We are in the process of changing the policy back to daily. Please give us another try the next time you are in town.

10/10 - 훌륭해요

Lori

2023년 9월에 1박 숙박함
답변 제공: Traci 님, 2023년 11월 14일
Thank you for the high score

10/10 - 훌륭해요

Barbara

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Mitchell 님, Green Valley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Monica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean. Service was friendly.
2023년 8월에 1박 숙박함
답변 제공: Traci 님, 2023년 9월 18일
Thank you, Monica, for taking time to review our Hampton Inn and thank you for a good score. We look forward to seeing you agian.

10/10 - 훌륭해요

TERRY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always clean. Always professional. Always a great shower!
2023년 8월에 1박 숙박함
답변 제공: Traci 님, 2023년 8월 22일
Thats awesome, thank you for letting us know.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have travelled around the world and in 75 years, this was the cleanest room and specifically bathroom I have ever seen
2023년 8월에 1박 숙박함
답변 제공: Traci 님, 2023년 8월 22일
Thank you for letting us know how we're doing I will tell our housekeepers what you said.

10/10 - 훌륭해요

Debbie

2023년 8월에 2박 숙박함
답변 제공: Traci 님, 2023년 8월 10일
Thank you very much for taking the time to let us know how we are doing. We love knowing that we have succeeded in making our guests stay a great experience. Thank you. We look forward to serving you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent All the Way Around!
Yukon location was very clean, all staff were very welcoming and friendly! We have family in the area and this will definitely be where we will stay, again!
2023년 8월에 2박 숙박함
답변 제공: Traci 님, 2023년 8월 7일
Thank you for being our guest, we are very happy to be your home away from home while visiting with your family in town. Thank you for the kind review , it means a lot to each of us.

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, great pool for our 4 grandkids, great breakfast and friendly, helpful staff. Also great Mexican food restaurant across the street.
2023년 8월에 1박 숙박함
답변 제공: Traci 님, 2023년 8월 9일
Thank you for staying with us and letting us know how we are doing. We love hearing from our guests.

4/10 - 별로예요

Wendell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was great. Hotel was extremely nice. Unfortunately hotel staff had difficulty checking me in due to problems with “third party booking.”
2023년 8월에 1박 숙박함
답변 제공: Traci 님, 2023년 8월 9일
Good morning, I apologize that she had difficulty getting you checked in. I will make it a point of talking to her on her next scheduled shift and help her, so someone else does not have the same experience. Thank you for letting us know so that we are able to correct the problem.

4/10 - 별로예요

Richard 님, Taos

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, great staff and breakfast
2023년 7월에 2박 숙박함
답변 제공: Traci 님, 2023년 8월 9일
Thank you for taking time to let us know how your stay was. I will let our staff know of a job well done.

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our go to hotel.
2023년 7월에 4박 숙박함
답변 제공: Traci 님, 2023년 8월 9일
Thank you for letting us know and we look forward to seeing you again.

4/10 - 별로예요

Tyler

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
pretty sad all around, but is clean.
the hotel staff especially the front desk woman were very unfriendly. everything used 3500k+ lightbulbs and feels clinical rather than cozy. lighting is awkward in the king suite. breakfast is fine. I haven’t been to a hotel that doesn’t have hospitality.
2023년 7월에 1박 숙박함
답변 제공: Traci 님, 2023년 8월 9일
I am terribly sorry your stay was not as it should be. I apologize that the desk clerk was not friendly, and I will speak to all of them about friendliness. We are in the process of changing out all lighting throughout the hotel, hopefully the next time you are in town you will give us another try. Thank you for letting us know and giving us a chance to fix it.

10/10 - 훌륭해요

Randall

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Warren

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A 10, would stay here again
Great place, clean, staff great, breakfast was much more than expected!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom vanity was way too small for 2 people. Also my mattress leaned to the side a bit.
2023년 6월에 1박 숙박함