Hello Christopher, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA WEST SC and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Jaymes. The staff and I at the RED ROOF INN COLUMBIA WEST SC were disappointed to see your 1/5 score following your stay. You indicated that the room type you had reserved was unavailable upon your arrival and the situation regarding the amenities hindered your experience. At Red Roof, It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.Sincerely, Red Roof Management

Thank you, Matt, for rating your recent stay at the RED ROOF INN COLUMBIA WEST, SC. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you, Roshawnda, for sharing your feedback with us regarding your recent stay at the Red Roof Inn Columbia West, SC. At Red Roof, we strive to provide guests with all the comforts of home, so I am disappointed to hear that you had an awful stay with us. We are very sorry for your experience.We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Nalini, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA WEST SC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Roshawnda,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA WEST SC. I am sorry that your experience did not meet your expectations. The situation you described regarding the unclean state of the room and th encounter you had with the staff is truly regrettable. We are very sorry for your experience. In regards to getting a refund, it usually takes 7-14 business days before it would reflect in your account; we apologize for any inconvenience this might have caused. For more detailed information, please don't hesitate to reach out to the front desk staff. We take all customer feedback seriously and are deeply disappointed to hear that you had a negative experience. Thank you for your feedback, we will take this into consideration to improve our facilities.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Very truly yours,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Lauryn. Our team at the Red Roof Inn Columbia West, SC appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hi Glenda,Thank you for taking the time to write a review of your stay at the Red Roof Inn Columbia West, SC. Please accept our most sincere apologies for any inconvenience caused by the bed and the water temperature. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I’ve shared your encountered with management. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management

Dear Alicia,We are sorry to hear your recent experience at the RED ROOF INN COLUMBIA WEST SC did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Brian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice and clean. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Marvie,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA WEST SC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of hot water, the dysfunctional microwave, and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA WEST SC and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Valued Guest,Thanks for sharing your feedback with us. The team at our Red Roof Inn Columbia West, SC was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that our staff at check-in was pleasant, it was displeasing to read that this was the impression left with you. You stated that the first room had a puddle of water in the bathroom and that the bedspread had holes, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We with you all the best in your future stays.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you, John, for telling us about your stay at the Red Roof Inn Columbia West, SC. I am disappointed to hear that your room was horrible and dirty, the walls were peeling, the toilet was lifting from the floor amongst the other concerns you highlighted that cause your experience to be less than ideal. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to provide a clean, comfortable and value- based stay for all our guests, it seems we have fell short with you, I will certainly bring this to the property’s attention in an effort to address your concern. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Walter,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia West, SC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that we at RedRoof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encountered with management. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Carlton,Thank you for providing us with details about your stay at the Red Roof Inn Columbia West, SC. I was disheartened to read that your stay fell short of your expectations due to the dissatisfaction appearance of the property, the unclean walls and all the other issues you highlighted. Please accept my apologies for the impact this had on your stay. To ensure that a situation like yours doesn't happen again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Kacie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with cleanliness of the room, the discomfort of the bed and all other concerns that mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Mario,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the very poor condition of the room, the sheets and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA WEST SC and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Cameron,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA WEST SC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the location. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Devin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA WEST SC and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Bobbie,Thank you for sharing your thoughts following your recent visit to RED ROOF INN COLUMBIA WEST SC. We are sorry you had a less than pleasant experience due to the lighting situation described. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our staff at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA WEST SC. I am sorry that your experience did not meet your expectations due to being faced with safety concerns, the odor you described in your room, the burnt comforter you mentioned, and the other highlighted concerns. Guest safety is one of our top priorities, so I am disappointed to hear that was not achieved with you.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Gary,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA WEST SC and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Cheryl,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. It's truly saddening to hear that you weren't pleased with the room you received. Please know that this isn't a level of service that Red Roof stand for and will take this into consideration so that we may improve our quality. On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure you're comfortable.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Recordo Rediresponse Specialist

Dear Ivorie,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA WEST SC. I am sorry that your experience did not meet your expectations the encounter you mentioned, and the other highlighted concerns.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hi Jeffrey,I am happy that you found our staff friendly and our accommodations quiet. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Columbia West, SC. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Gabriela. The staff and I at the Red Roof Inn Columbia West, SC were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn Columbia West, SC appreciate your 8/10 score following your stay. I am happy that the clean rooms, comfortable beds and pet friendliness pleased you. However, you stated that the toilet wouldn't stop running, which was saddening to read. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kwamaine. The staff and I at the Red Roof Inn Columbia West, SC were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Kristina,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbia West, SC. I am glad to read that you were pleased with our staff and their professionalism. However, it seemed your stay fell short of your expectation due to the situation you described regarding the possible mold you saw, the burnt holes in the blankets and the other concerns you listed. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Ronald,I appreciate you sharing your feedback following your stay at the RED ROOF INN COLUMBIA WEST SC. I was saddened to read that your stay fell short of your expectations due to the less than ideal encounter you mentioned with our front desk staff, the lack of toiletries when you needed it, the odor you described, the insects you reported, and the other highlighted concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Dina,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Columbia West, SC. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Barbara,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Columbia West, SC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described you had with us, please accept our most sincere apologies for any inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I’ve shared your encounter with management.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist

Dear Jimmy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA WEST SC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of our hotel, location, and the other highlighted concern. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SharmaRed Roof Management RediResponse Specialist

Hello Jeananne,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA WEST SC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to complete our survey, Myron. Myself and the staff appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Edwin,Thank you for telling us about your recent experience at the Red Roof Inn Columbia West, SC. Please allow me to extend my sincerest apologies for the unclean rooms you described. Your feedback is very important to us, so thank you for sharing.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Hello Elpidio,We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist

Dear Roger,Thank you for sharing your feedback following your recent visit at the Red Roof Inn Columbia West, SC. It's truly disheartening to read you had a less than ideal experience due to the inoperable TV, small room and the other listed concerns mentioned. I do apologize for any inconveniences caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Kind regards,LintonRediresponse Specialist

Dear Tatiana,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbia West, SC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with with the room you found to be unpleasant, stains on the bed, the broken lamp shades. I am making the staff aware of your review score and will ask for your room to be inspected. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Adraine Red Roof Management RediResponse Specialist

Hello Emmazine, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia West, SC appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

Dear Anthony,Thank you for taking a moment to post a review of your stay at Red Roof Inn Columbia West, SC. Please know that we are sincerely sorry that you felt unsafe and the lack of cleanliness. It is our primary aim to give you a positive experience and it is disheartening to see that this is not the impression we left you with.Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for sharing your comments with us.Sincerely,Devorine RediResponse Specialist.

Dear Loisie,We are sorry to hear your recent experience at the Red Roof Inn Columbia West, SC did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Tianna RediResponse Specialist

Dear Daphne,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia West, SC appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.With thanks,LintonRediresponse Specialist

Dear Cheko,Thank you for sharing your rating with us. Myself and the staff at the Red Roof Inn Columbia West, SC were saddened after seeing that your stay ended in a 2/10 scoring. For future reviews, please consider adding comments to your reviews so that we can take your comments into consideration and make improvements where necessary. Guest feedback aids our growth, so thanks once more for sharing your rating with us. It would be our pleasure to provide you with a better stay the next time that you're in the area.Best regards,XaoRediResponse Specialist

Dear Mike,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Columbia West, SC. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room that impacted your stay. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tianna RediResponse Specialist

Hello Michel,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia West, SC appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist