외관

비치 하우스 리조트 힐튼 헤드 여행 후기

3 out of 5
비치 하우스 리조트 힐튼 헤드
1 South Forest Beach Drive, Hilton Head Island, SC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 517개" "
평점 8 - 좋아요. 1004개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 112개" "
평점 4 - 별로예요. 1004개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 46개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 직원 및 서비스
On the beach. Will be great when construction is done as long as it is kept private for guests. Not sure if that will happen.
2024년 4월에 4박 숙박함
답변 제공: Rachael 님, 2024년 4월 23일
Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the areas where can improve.Thank you again for being our valued guest.

10/10 - 훌륭해요

Bella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved it. Extremely clean and very friendly staff!!!
2024년 4월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 4월 22일
Bella- Thank you for taking the time to provide us feedback about your recent stay and we are so happy you enjoyed your time with us! We hope to see you again soon!

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everything
2024년 4월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 4월 22일
David- We are sorry to hear that you did not enjoy your time with us. We would love to hear more about your stay if you are willing to share? Please feel free to reach out to us directly to let us know where we fell short so we can make the necessary adjustments to ensure it does not happen again. Thank you for your feedback.

4/10 - 별로예요

Paul

Didn’t realize that the pool was closed
2024년 4월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 4월 19일
Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction and closure of our outdoor pool. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.

8/10 - 좋아요

Hsincheng 님, Glastonbury

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is excellent, right inside of the beach park. The bathroom is not the best. It is almost impossible to control the temperature of the shower head. We ended up having lukewarm water instead of warm water. The glass door only covers half, so lots of water spilled on the floor, it is a very bad design.
2024년 4월에 3박 숙박함
답변 제공: Rachael 님, 2024년 4월 10일
Hi Hsincheng,Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the areas where can improve.Thank you again for being our valued guest.

2/10 - 너무 별로예요

Lisa.

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was wonderful, the staff was helpful and the bar food was better than expected. The shrimp and grits were awesome. However, I found out that the Tiki Hut was closed after I had booked the no cancellation reservation. It was not mentioned on Expedia. I was disappointed, but accepted it. When we got there I found out the pool was closed as well and the construction fence blocked all views to the beach. This to me was a HUGE let down as laying out by the pool is one of my favourite parts of vacation. I would have never stayed there had I known.
2024년 3월에 3박 숙박함
답변 제공: The Beach House 님, 2024년 4월 5일
Lisa- Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more enjoyable outdoor experience for our guests. We hope for the opportunity to make this up to you the next time you are in the area.

6/10 - 괜찮아요

Jennifer

연인과의 여행
별로예요: 편의 시설/서비스
Because the bathrooms are inaccessible and there's no bar outside you should probably be a little easier on your customers coming in from outside by "covering up" after coming in from the beach area. Especially customers that visit your establishment roughly 20 times a year.
2024년 3월에 1박 숙박함
답변 제공: Rachael 님, 2024년 4월 4일
Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the areas where can improve.Thank you again for being our valued guest.

10/10 - 훌륭해요

charlene

연인과의 여행, 반려동물 동반 여행
Although they are in midst of outside renos(we were warned and got the resort fees refunded) it was great.! Even the construction noise was kept to a minimum. Two new that stay that we enjoyed!
2024년 3월에 2박 숙박함
답변 제공: Rachael 님, 2024년 4월 4일
Hi Charlene,Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us!We are looking forward to having you as our valued guest again in the near future!Warm regards,

6/10 - 괜찮아요

Danica

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Property currently under remodel, inconvenient beach access. Will likely be beautiful when completed though. Staff very nice, but room was not ready for check in after a long time on the road.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 4월 1일
Danica- Thank you for for your feedback and we hope you will have a chance to come enjoy all of the new outdoor amenities once they are complete!

10/10 - 훌륭해요

Amber

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
My partner and I came to stay here for Easter weekend. We were disappointed that the tiki bar and both were both closed for renovation, without our knowledge. We chose this hotel for these amenities, there was no notice of both being closed on Expedia or on the website. While we were waiting, we heard many people complain of the same without any help or acknowledgement of the front desk. Although there were some people working who were kind and courteous, the rudeness of other staff overshadowed any kind measures. The bartender in the hotel bar made us so uncomfortable, we had to leave before our drinks were even finished. The front desk was nice when we came in, but when staff changed over we were left with yet another bad taste in our mouths. For such a beautiful place to be made so miserable by its staff’s awful attitudes was truly upsetting.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 4월 1일
Amber- We are sorry to hear you were unaware of the construction prior to your stay. We are currently working to enhance our guest experience with all new outdoor amenities. We hope to see you again once these are complete!

6/10 - 괜찮아요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel is under construction which I knew when I booked it but at times it was unsafe getting to the beach with all the equipment and workers. Once work is complete, hotel will be amazing. Rooms were nice but could use a little TLC. Try not to get a room near the elevator and ice machine. Got woken up numerous times with loud groups of people. Great location for the beach, shopping and dinner options.
2024년 3월에 2박 숙박함
답변 제공: Rachael 님, 2024년 3월 30일
Hi Elaine,Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the areas where can improve.Thank you again for being our valued guest.Warm regards,

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!! Very friendly staff.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 4월 1일
Patrick- Thank you for your feedback and we are so happy you enjoyed your recent stay with us! We hope to see you again soon!

8/10 - 좋아요

Marcy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Rachael 님, 2024년 3월 29일
Hi Marcy,Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us!We are looking forward to having you as our valued guest again in the near future!Warm regards,

8/10 - 좋아요

Selwyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Always luv staying here.. clean but certain things need updated. Price still very high despite pool and bar area outback still under renovations. Prices should reflect lack of those amenities
2024년 3월에 2박 숙박함
답변 제공: Rachael 님, 2024년 3월 22일
Thank you for taking the time to share your guest experience with our team. We appreciate your feedback regarding your recent stay. The information that you have provided will help our team to understand the areas where we are doing well and the areas where can improve.Thank you again for being our valued guest.

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just be aware of the construction..lots of heavy equipment that may interfere with the view if you're on the ocean side.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 20일
Steven- Thank you for your feedback and we are happy to see you enjoyed your recent stay with us. We hope you get the chance to come see us again once the renovations are complete!

10/10 - 훌륭해요

Cindy

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
right in the beach. very friendly staff
2024년 3월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 3월 18일
Cindy- Thank you for your feedback and we are so happy you enjoyed your recent stay with us! We hope to see you again soon!

6/10 - 괜찮아요

Melissa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Loved the fact it’s on the beach, but there were no amenities (no pool or outside bar) to enjoy due to construction/remodel. Room was decent but had bad smell of mildew.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 11일
Melissa- We are happy to hear you enjoyed the wonderful location of our resort but would like to apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you will get the chance to come see us again once the renovations are complete!

8/10 - 좋아요

DIANA

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and helpful staff! I got what I came for.
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 11일
DIANA- Thank you for your feedback and we are so happy you enjoyed your recent stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It will be very nice once they finish the new pool area.
2024년 3월에 3박 숙박함
답변 제공: Rachael 님, 2024년 3월 8일
Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us!We are looking forward to having you as our valued guest again in the near future!Warm regards, Rachael Young

8/10 - 좋아요

John 님, Fresno

연인과의 여행
좋아요: 편의 시설/서비스
Property currently undergoing renovation
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 7일
John- Thank you for your feedback and we are so glad you enjoyed your recent stay! We hope to see you again once the renovations are complete!

8/10 - 좋아요

ruden

단체 여행
좋아요: 편의 시설/서비스
Wasn’t told when I booked the property is under heavy landscaping renovation, I would’ve stayed at another hotel
2024년 3월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 3일
ruden- We are so sorry about the issues you experienced with the renovations being completed to our property during your recent stay. We are working hard to provide a new and improved outdoor guest experience and we hope you will come back to experience it once it is complete! Thank you so much for your feedback.

10/10 - 훌륭해요

Anaelisa

2024년 2월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 3일
Anaelisa- We are so glad you enjoyed your recent stay with us and hope to see you again soon!

10/10 - 훌륭해요

Katharine

2024년 2월에 4박 숙박함
답변 제공: Rachael 님, 2024년 3월 20일
Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us!We are looking forward to having you as our valued guest again in the near future!Warm regards,

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The ocean view we were supposed to have did not exist. We reserved 4 months ago and still got a terrible view room. When we asked to move we were told nothing was available. The next day after 1:00 they did say we could move, but by then we had completed unpacked and were two hours away
2024년 2월에 3박 숙박함
답변 제공: The Beach House 님, 2024년 2월 26일
Richard- We are so sorry to hear about the issues you experienced with your room during your recent stay with us. This is not the type of experience we strive to provide to our guests. Your comments have been passed along to the proper departments to be addressed. Thank you so much for your feedback.

8/10 - 좋아요

Larry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 2월 26일
Larry- We are glad to see you enjoyed your time with us and hope you will come see us again the next time you are in Hilton Head!

8/10 - 좋아요

LAURALYN

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was dirty ear stains behind the toilet and the tub was clogged. Just a basic day nothing special.
2024년 2월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 2월 26일
LAURALYN- Thank you for your feedback about your recent stay and we are sorry to hear about the issues you experienced during your recent stay. We have passed along your comments to be addressed by the proper departments.

8/10 - 좋아요

Corey 님, Harleyville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 2월 26일
Corey- We are so glad you enjoyed your recent stay with us and hope to see you again soon!

10/10 - 훌륭해요

Britney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome!
2024년 2월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 2월 21일
Britney- Thank you for taking the time to provide feedback about your stay and we are so happy you enjoyed your time at the resort! We hope you will come see us again soon!

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Construction in progress. Access was limited after being locked out from beach side entrance and having to walk around the building to re-enter. Will be improved hopefully when construction completed.
2024년 2월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 2월 19일
Karen- Thank you so much for your feedback about your recent stay, we are sorry to hear about the issues you had with access to the resort during your stay but are happy to see you enjoyed your time with us. We hope to see you again once the renovation is complete!

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 2월 21일
Fred- We are so glad to see you enjoyed your recent stay and hope to see you again soon!

10/10 - 훌륭해요

William

2024년 2월에 5박 숙박함
답변 제공: Rachael 님, 2024년 3월 20일
Thank you so much for your fantastic rating! Our team is thrilled to hear you enjoyed your time with us!We are looking forward to having you as our valued guest again in the near future!Warm regards,

8/10 - 좋아요

Timothy

2024년 2월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 3월 20일
Timothy- We are so glad you enjoyed your time with us and hope to see you again soon!

8/10 - 좋아요

Kevin

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Beautiful location
2024년 2월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 2월 7일
Kevin- We are happy to see you enjoyed your time at the resort and hope you will come visit us again soon!

4/10 - 별로예요

LARRY

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very dated! No microwave which is a first! Misleading info on line as back is a mess and hotel is crediting the resort fee when they should lower their room rates. Poor value. Would recommend not staying here. I traveled 40 years in sales and this is a huge misrepresentation of value.
2024년 2월에 3박 숙박함
답변 제공: The Beach House 님, 2024년 2월 7일
Larry- Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.

10/10 - 훌륭해요

Blue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was rea, friendly. Cant wait to see the finish results of their new pool and tiki hut.
2024년 1월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 2월 5일
Blue- Thank you for your wonderful feedback about our staff and we are so happy you enjoyed your recent stay with us. We are looking forward to your return visit when the renovations are complete!

8/10 - 좋아요

Rusty

좋아요: 청결 상태, 직원 및 서비스
The tiki hut was closed for maintenance, but there was a nice little place within walking distance.
2024년 2월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 2월 5일
Rusty- Thank you so much for your feedback and we are so glad you enjoyed the wonderful location of the resort. We hope you will get the chance to come see us again once the outdoor renovations are complete!

10/10 - 훌륭해요

Ken

2024년 1월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 1월 26일
Hi Ken, We are so glad you enjoyed your recent stay with us and hope to see you again soon!

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: The Beach House 님, 2024년 3월 27일
Therese- Thank you for taking the time to provide us feedback about your recent stay and we are so happy you enjoyed your time with us! We hope to see you again soon!

6/10 - 괜찮아요

Teresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
For the money spent, we had a view of roof venting, by the elevator with all conversations audible and loud ice machine. Roims were cute. Definitely not worth money paid.
2024년 1월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 1월 22일
Teresa- We are so sorry to hear that you did not enjoy your recent stay with us and would like to apologize for the issues you encountered with your room. This is not the type of experience we strive to provide. We have passed your comments along to be addressed. We appreciate your feedback and hope you will give us another chance when the renovations are complete.

8/10 - 좋아요

Cullen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 1월 19일
Cullen- Thank you for taking the time to provide us feedback about your recent stay and we are happy to see you enjoyed your time with us. We hope you will come back and see us the next time you are in Hilton Head

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: The Beach House 님, 2024년 1월 15일
Mark- Thank you for taking the time to provide feedback about your recent stay and we are so glad you enjoyed your time at the resort. We hope you will have the chance to come stay with us again the next time you are in Hilton Head.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean, safe, and convenient. The price was excellent too.
2024년 1월에 1박 숙박함
답변 제공: The Beach House 님, 2024년 1월 15일
Steven- We are so glad you enjoyed your recent stay with us and hope you will come back and see us again soon!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 1월 12일
John- Thank you for taking the time to provide us feedback about your recent stay and we are so happy you enjoyed your time at the resort! We hope to see you again soon!

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: The Beach House 님, 2024년 1월 10일
Jared- Thank you for providing us with feedback about your recent stay and we are so glad you enjoyed your time with us. We hope you will get the chance to come see us again soon!

8/10 - 좋아요

Michelle 님, New Rochelle

2023년 12월에 5박 숙박함
답변 제공: The Beach House 님, 2024년 1월 10일
Michelle- We are so glad you enjoyed your recent stay with us and hope to see you again soon!

6/10 - 괜찮아요

William 님, Decatur

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The Beach House Property is convenient to the beach and within walking distance to shops and restaurants. However, they were undergoing exterior renovations which could be loud at times. We went during the winter with 30 degree temperatures in the evenings. We were given a top floor room however upon entering we heard very loud mechanical type noises. We thought it was the renovations but when we returned to our room that night the noise was actually worse. It was late in the evening and we were very tired, so we suffered through the night to sleep with these loud clanking noises. While they did offer us a new room the next day, it was obvious they were aware that it was a heating pump issue. Their mode of operation is to just put people in these rooms anyway and if they complain, offer a room change or free breakfast instead of fixing the issue. Another noticeable issue was that the service employees use the main elevators to transport large carts of dirty towels and sheets as well as full mattresses. There was one elevator ride where an elderly couple was dressed to the nines to go out but the employee pushed a dirty cart into the elevator squeezing everybody in. Maybe add some service elevators for employees as part of your renovations and please fix the heating pump for future winter guests.
답변 제공: The Beach House 님, 2024년 1월 10일
William- Thank you so much for your valuable feedback about your stay. We are happy to hear you enjoyed the wonderful location of the resort but would like to apologize for the issues you encountered during your stay. We have passed your comments along to be addressed by the proper departments. We hope you will come see us again once the renovations are complete!

10/10 - 훌륭해요

Nancy 님, Coon Rapids

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can walk to the beach right out of the hotel. The staff went over and above to make our stay great. Even though they are doing construction outside, it didn't affect our stay. Highly recommended.
2023년 12월에 3박 숙박함
답변 제공: The Beach House 님, 2024년 1월 10일
Nancy- We are so glad you enjoyed your recent stay with us and hope you will come see us again in the spring once the renovations are complete!

4/10 - 별로예요

Sharon

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very outdated carpet was filthy and had rips in it. They charge you 80$ a day for convenience of pool and tiki bar but fail to tell you this along with about 7$ more for fees to feed the community and resort fees. The restaurant was way over priced at 15$ for 6 grilled shrimp and 12$ for a turkey sandwich with one very small price of meat. The front desk was very rude. Due to construction you had to go around the building to get to the beach. I was traveling with my two and one year old grand babies and were woke up to a fire alarm at 4 am where we had to evacuate for almost an hour until we could return to room. Then at around 7 am the fire alarm went off again and did not stop. So we left early. This hotel is Way over priced and not worth the money at all! Best experience was the beach even though it was to cold to get in. And the bartender and host in the restaurant were very nice and informative on the hotel and area. Will NEVER stay here again 400$ for two horrible nights
2023년 12월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 1월 10일
Sharon- We are so sorry to hear about the issues you experienced during your stay. This is not the type of experience we strive to provide to our guests. Your comments have been passed along to the proper departments to be addressed. Thank you so much for your feedback.

10/10 - 훌륭해요

Corrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had some construction going on outside but it was pretty cold while we were there so it wasn’t a big deal for us. It’s right on the beach and across the road from shopping and dining. The staff were friendly and the restaurant and bar were convenient and easy. Overall a great place to stay
2023년 12월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 1월 10일
Corrie- We are so happy you enjoyed the wonderful central location of the resort and hope you will come back and see us when the renovations are complete!

8/10 - 좋아요

Brian

2023년 12월에 2박 숙박함
답변 제공: The Beach House 님, 2024년 1월 24일
Brian- We are so glad you enjoyed your recent stay with us and hope you will come see us again the next time you are in Hilton Head!