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레드 루프 인 콜럼버스 이스트 - 레이놀즈버그 여행 후기

2 out of 5
레드 루프 인 콜럼버스 이스트 - 레이놀즈버그
2449 Brice Road, I-70 E Exit #110-a/w Exit #110, Brice Rd, Columbus, OH

이용 후기

5.8
평점 10 - 훌륭해요. 966개 이용 후기 중 136개" "
평점 8 - 좋아요. 966개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 966개 이용 후기 중 216개" "
평점 4 - 별로예요. 966개 이용 후기 중 175개" "
평점 2 - 너무 별로예요. 966개 이용 후기 중 217개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 3박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 3월 26일
Thank you for sharing with us, Gary. The staff at the Red Roof Inn Columbus East - Reynoldsburg was pleased to see that we earned your 5/5 score. It was also pleasing to know that you had a nice experience.Once again, on behalf of Red Roof, we would like to thank you for sharing with us. It would be our pleasure to host you again.With thanks,XaoRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Dayisha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ridiculous deposit my room REEKED of cigarettes
2024년 3월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 3월 12일
Dear Dayisha, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

RAEGAN

2024년 2월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 3월 22일
Hello Raegan,I sincerely apologize that your stay at our Red Roof Inn Columbus East Reynoldsburg didn’t meet your expectations. I was disheartened to see it resulted in such a poor score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Tim

가족 여행
별로예요: 편의 시설/서비스
Simply a room for the night. Cramped bathroom, weak shower. Corners throughout room were dirty. Light on the wallet though sans $100 refundable deposit.
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 8일
Dear Tim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. We value you as our guest and welcome your 3/5 score. At Red Roof it's good to know that you choose to spend the night with us. However, it's disheartened to read that you were unsatisfied with the cleanliness of the corners throughout the room, the shower and all the other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 27일
Hello Erica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 25일
Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

4/10 - 별로예요

Samantha

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t cleaned well, it was filthy. We had issues with room next to us having people come banging on their door and then fighting in the hallway. Called front desk and was told there was nothing that could be done. Fridge had stuff spilled all over the inside and didn’t keep cold. Surrounding area was not great or very safe. People were doing drugs in the parking lot, people constantly jumping the fence to get into the parking lot. We will never stay here or this immediate area again.
2023년 9월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 27일
Thank you, Samantha, for telling us about your stay at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. We strive to provide a clean and safe environment for our guests at all times so it disappoints us to learn that we fell short of your expectations. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I will further raise these concerns with management in an effort to fully address your concerns.Thank you once more Samantha, for sharing this feedback with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours, Sharma Red Roof Management RediResponse Specialist

4/10 - 별로예요

Dysin

2023년 9월에 4박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 9월 28일
Hello Dysin ,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth the stay
I will never stay there again .. had I known about a extra $100 for a security deposit before I booked the room I’ve would’ve went somewhere else.. sheets on my bed had black spots on them and my room smelled old
2023년 9월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 9월 24일
Hello John, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding an odor in your room, spots on the sheets and you being displeased with the deposit policy are truly regrettable. Here at Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist Red Roof Inn - Redroof

10/10 - 훌륭해요

Kia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff very welcoming
2023년 9월에 2박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 9월 15일
I appreciate your comments regarding our friendly staff your recent stay at the Red Roof Inn Columbus East - Reynoldsburg, Kia. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,DevorineRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Allie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 8월 17일
Hello Allie,Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other long term lodging locations in the future.Sincerely,Toni-AnnRediResponse Specialist

6/10 - 괜찮아요

Eric

별로예요: 직원 및 서비스, 편의 시설/서비스
There were these large group of kids whp kept talking from 2am to 4am right outside our room and it took several calls from me & my guest for management to do something. I barely slept all night
2023년 8월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 8월 15일
Dear Eric,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

6/10 - 괜찮아요

Courtney

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 8월 15일
Hello Courtney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

2/10 - 너무 별로예요

Hale

2023년 8월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 9월 11일
Hello Hale!Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 - 훌륭해요

Efrain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: GM Red Roof Inn 님, 2023년 8월 11일
Thank you for your valuable feedback. Glad that you enjoyed your stay at Red Roof Inn Columbus East. We look forward to welcoming you again soon.Thanks

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
No TV and no fridge. Overpriced with no amenities!
2023년 8월에 1박 숙박함
답변 제공: GM Red Roof Inn 님, 2023년 8월 11일
Thank you for your feedback. Apologies for the missing item. It was a special event weekend and we look forward to welcome you again to make it right.Thanks

6/10 - 괜찮아요

Diedre

2023년 8월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 9월 11일
Thank you for taking a moment to complete our survey, Diedre. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 - 훌륭해요

Leander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man at the front desk greeted me with a smile and checked me in. I went to my room and everything was where it should be, clean and presentable. No issues with the stay at all. I recommend them for a good night stay and I'll be back myself.
2023년 7월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 8월 5일
Dear Leander,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. It’s great to hear that you found our rooms to be clean and our staff to be very hospitable.Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

2/10 - 너무 별로예요

Michaela

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was ok. The bed was a very small Full. The bathrooms were extremely small, air didn’t work, staff was rude and not very friendly or helpfully. Would not recommend, I would spend the extra 10 to 20 to stay at different place. It was our first time to the area and the first thing we pull up to is a man yelling and screaming and cursing at someone in a parked car.
2023년 7월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 8월 5일
Dear Michaela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as the room and bathroom not being to your liking in addition to our staff being unprofessional. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

4/10 - 별로예요

Danyell

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: GM Red Roof Inn 님, 2023년 8월 11일
Thank you for your feedback. Hope to see you soon again so we can make your stay fully comfortable.Thanks

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So I didn’t even stay here at all but they charge me 200 for service I didn’t even have when talking to Tina at the front desk she told me that it wasn’t her fault. Smh bad customer service
2023년 7월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 8월 5일
Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as issues with billing and customer service. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

10/10 - 훌륭해요

Tito

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 16박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 7월 5일
Thank you for taking a moment to complete our survey, Tito. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your positive 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 - 훌륭해요

Joseph

2023년 6월에 3박 숙박함
답변 제공: LaTunde Redisresponse Specialist 님, 2023년 7월 18일
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Hebest

2023년 6월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 8월 5일
Hello Hebest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

Manotham 님, Fitchburg

2023년 6월에 1박 숙박함
답변 제공: GM Red Roof Inn 님, 2023년 8월 11일
Thank you for your feedback. Glad you enjoyed your stay at fully renovated Red Roof Inn Columbus East. We look forward to see you again.Thanks

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The man at the front desk is trash and very disrespectful they took my money. The rooms half ass work no air conditioner in one room and the other room tv was not working properly. No Wi-Fi it looks like zombie apocalypse out there.
2023년 6월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 7일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus East - Reynoldsburg. I am sorry that your experience did not meet your expectations. You stated that the poor interactions with the front desk staff, along with the faulty air conditioner and the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, we can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRediResponse Specialist

10/10 - 훌륭해요

Angie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I looked at the previous room but most other places were sold out. We took a chance. It was great. The room was clean the bed was comfortable. The staff was great. It was a great decision. It just recently reopened so don't let the old reviews sway you check it out.
2023년 6월에 3박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 7일
The team at our Red Roof Inn Columbus East - Reynoldsburg would like to thank you for sharing your feedback with us, Angie. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our clean rooms and comfortable beds, along with our great staff delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future.Faithfully,XaoRediResponse Specialist

10/10 - 훌륭해요

Tessie

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 30일
Thank you for your valuable feedback. Gald you enjoyed your stay at Red Roof Inn Columbus East. We look forward to welcome you again soon.Thanks

4/10 - 별로예요

Nathan

단체 여행
별로예요: 청결 상태
The room wasnt clean. The sheets had stains on them. And the towels had stains too.
2023년 6월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 6월 5일
Thanks for sharing your feedback with us, Nathan. The team at our Red Roof Inn Columbus East - Reynoldsburg was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor room cleanliness and the stained linens hindered your stay. As such, your feedback will be kept into consideration going forward.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

2/10 - 너무 별로예요

Joetta

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The best thing about our experience was there was no road noise. However hearing gunshots in the huddle of the night did not
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 30일
Thanks for your feedback. Apologize for the inconvenience due to external issues. Hope you will be able to enjoy your stay better next time. We look forward to provide you a better experience soon.Thanks

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never Red Roof again!
Nasty dirty room. Furniture was falling apart
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

vaina L

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i drove 10hrs with a toddler just to find out they were closed due to a fire damage yet thry still take tbeir money
2021년 8월에 3박 숙박함

6/10 - 괜찮아요

Joe

출장 여행
별로예요: 직원 및 서비스
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty. Had what appeared to be mud, splattered on the walls. Mirror was dirty with toothpaste and/or shaving cream from previous guest. Remote was broken. Water leaked out of bathroom ceiling vent and into toilet when it rained one night. Building caught fire right above our room the morning of checkout. While in the bathroom, sparks started coming out of bathroom vent and came out to a room full of smoke. Fire alarm made 2 faint beeps and that was it. Had we been asleep, we would never have heard it. Very disappointed with this property.
2021년 8월에 4박 숙박함

8/10 - 좋아요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
My room was clean and comfortable, my only complaint would be that the bathroom was the size of a postage stamp
2021년 8월에 2박 숙박함

8/10 - 좋아요

albert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
room was comfortable but some areas needed attention ice bucket was not clean
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 16일
Thank you for staying with us providing valuable feedback about you stay. We are so pleased hear how much you enjoyed your gateway and hope to see you again soon.

2/10 - 너무 별로예요

Donald

단체 여행
별로예요: 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 16일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

4/10 - 별로예요

Tamara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a good value
Room had a few upgrades like sink and countertop but floor was dirty and the linens on bed need to turned into rags. Sheets were pulled and comforter was white with big stains all over. Air conditioner put off bad smell every time it turn on. I've stayed in cleaner for less money
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 16일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Shower was dirty with hair in it. Rooms should have a microwave in them
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 16일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice. Breakfast would have been nice though.
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 12일
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couple screaming outside my room in parking lot at 11:00pm
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 8월 5일
Thank you for staying with us providing valuable feedback about you stay. We are so pleased hear how much you enjoyed your gateway and hope to see you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One word SLUM..... dirty linens , toilet seat wrong type for toilet, food crumbs under the bed, dirty walls, ceiling falling apart and stained, never again will I stay at this place better off sleeping in my car.
2021년 7월에 1박 숙박함
답변 제공: management 님, 2021년 8월 5일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Guest10
Great service
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very dirty. The outlet didn’t work, the mini frig. didn’t work and we had to kick the door to open it after it was unlocked. This is how the staff told us we had to get in because the door stuck.
2021년 7월에 1박 숙박함
답변 제공: management 님, 2021년 8월 1일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was bite by a spider and smashed one in the window so a total of 2 spiders a stink bug was also in the room the bathroom shower curtain smelled like urine the floor in the room was dirty!!!
2021년 7월에 3박 숙박함
답변 제공: management 님, 2021년 7월 28일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

2/10 - 너무 별로예요

Thomas

별로예요: 직원 및 서비스
The hotel cancelled my reservation and didn’t refund my money. Won’t book through hotels.com or stay at Red Roof again
2021년 7월에 1박 숙박함
답변 제공: management 님, 2021년 7월 28일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty and has bed bugs definitely getting an refund
2021년 7월에 1박 숙박함
답변 제공: management 님, 2021년 7월 26일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room not maintained
Paint peeling off ceiling, bed was dirty and disgusting and very uncomfortable, dresser drawer was broken. Overall quality of room was not worth stay.
2021년 7월에 2박 숙박함
답변 제공: management 님, 2021년 7월 26일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

6/10 - 괜찮아요

Kelly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Section 8 housing
The front desk guy was nice at check in. The premises was dirty. Trash laying around. Seemed more like long term living for people. People outside my window on walkway smoking and talking loud at 2am.
2021년 7월에 3박 숙박함
답변 제공: management 님, 2021년 7월 26일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean rooms but the property overall is not clean at all.
2021년 7월에 4박 숙박함
답변 제공: management 님, 2021년 7월 26일
Thank you for staying with us and providing valuable feedback about your stay. Based on the information you provided the changes will be made .