정원

립폰 인 - 인 컬렉션 그룹 여행 후기

4 out of 5
립폰 인 - 인 컬렉션 그룹
Park Street, Ripon, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 24개 이용 후기 중 15개" "
평점 8 - 좋아요. 24개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 2개" "
평점 4 - 별로예요. 24개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 0개" "

9.4/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

MIKE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property has been beautifuly refurbished and the staff very helpful...The breakfast was excellent.
2024년 2월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 4일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

4/10 - 별로예요

Eve

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Beautifully decorated for Christmas. Room was warm, clean and very nice bathroom. The room did look onto the road which was noisy throughout the day and night.
2023년 12월에 5박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 30일
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

10/10 - 훌륭해요

Paul

2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 30일
Thank you for your rating. We hope to see you again soon.

10/10 - 훌륭해요

Debra

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 12월 20일
Thank you for your rating. See you again soon.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely fantastic effort made to create festive feel. Staff went out of there way to help the children when selecting there breakfast.
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 30일
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 - 훌륭해요

Nick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb property. Newly renovated and every part of it is pristine. Excellent bar and dining options. Highly recommend.
2023년 11월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 12월 4일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

6/10 - 괜찮아요

Norman Peter

연인과의 여행
별로예요: 편의 시설/서비스
I did not like the restaurant being part of the public bar area. We booked a table and when we arrived people were using our table as part of the drinking area and had to be moved. We could not enjoy our meal because of the noise and disruption you can expect from a public bar although the food and service were good. Dogs were also allowed in the restaurant/bar and we found that to be rather unhygienic and not what we have come to expect from properties recommended by Hotels.com
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ripon Inn was a fantastic choice for our visit to Ripon, the hotel has great ambiance is spacious, and the room’s and facilities are immaculately turned out having been recently refurbished, the decor is really stylish both in the public areas and rooms, we didn’t have an evening meal but they looked delicious, breakfast was excellent with plenty of choice of good quality food, as someone who works away and stays in a lot of hotels the Ripon Inn is right up there with the best in both presentation and service we would definitely recommend and we’ll be back.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent decor. Would have preferred table service to ordering from bar as this generated queuing.
2023년 11월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 24일
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good but could be better
The good: hotel and location. Bar was nice and food was good. Room was great. Bad; made everyone wait till 3 for check in which made a long wait and seemed disorganised. Hotel and bar was too hot, staff serving food was sweating. Breakfast was a shambles, no coffee, no cups , very little on hot plate and no one seemed to be in a hurry to restock, we did eat at 0930 and it finished at 10 but still very poor service
2023년 11월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 24일
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
This is a lovely hotel, beautifully decorated and looked super festive. It is suffering from a few teething problems after just re-opening tho which didn’t spoil our stay.
2023년 11월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 10일
We can't wait to see you again. Thank you for your feedback.

8/10 - 좋아요

Miss

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel all be it a few teething problems
We stayed at the this hotel years ago so the improvement is excellent. Very nicely done. Rooms are lovely and spacious. The location is excellent for Ripon centre. I believe the hotel only opened recently so I understand there would be teething problems. The staff were very friendly but seemed to be a bit lost at times. No reservations for dinner which could have caused problems as with my elderly parents, and all area's were extremely busy. Breakfast could be a tad later as finished at 9.30am, especially on a weekend. And not something I would normally mention but the pillows were extremely high, didn't get a brilliant sleep. Overall, a lovely stay just need a few things be tweaked. Thanks
2023년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 14일
Thank you for taking the time to send us your feedback, it is a pleasure to read some lovely comments regarding our staff and Inn. All feedback is encouraged, we are always looking at ways to improve our customer experience. I will ensure the team are in receipt of your kind words and your feedback will be reviewed. We hope to see you again very soon.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Booked this hotel at the last minute during a long drive home. Staff were very friendly throughout the stay, brand new hotel so everything was clean and spotless. Rooms were fitted out with comfortable bed and a good shower. Interior was finished to a high standard. Breakfast was very tasty too. I'll be back! Ripon is a lovely place to visit in the Yorkshire Dales with lots to see and do clsoe by.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 14일
We can't wait to see you again! Thank you for your feedback.