We apologize for any inconveniences during your stay. We strive on guest satisfaction and hope that you are able to share your concerns more in depth. Do you remember names and times of interaction with staff. Please feel free to email us back. Mahalo

Thank you for your review of our property. Please kindly share any feedback, as we may improve our guests' experiences. ALOHA

Thank you for your review of the Aston Waikiki Banyan. We appreciate your time and hope you can share your experience with us. We would like the opportunity to make guest experiences better. Aloha

Mahalo for your feedback

Aloha, Thank you for your review.

Aloha Sung Tae, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. If there are any details of your stay that you wish to share with us, please don't hesitate to contact us. We hope to see you again soon! Mahalo,

Aloha Bongsun, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. Please accept our apologies for the lack of cleanliness you experienced during your time with us. We strive to provide our guests with clean & safe accommodations & we are sorry this was not experience. Please rest assured that your comments have been shared with our leadership team & we will do all we can to get these issues resolved. Mahalo,

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

Aloha, In Jung! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

Aloha, we are glad to hear that your overall stay was wonderful! However, we are sorry to hear that your room was noisy due to the elevator. We hope that if you return to Aston at the Waikiki Banyan, that we will be able to accommodate a much quieter room. Thank you again for staying with us! Mahalo

Aloha Daeyong, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. If there are any details of your stay that you wish to share with us, please don't hesitate to contact us. We hope to see you again soon! Mahalo

Aloha, thank you for taking the time to submit a review! We are always looking to improve our guest experience & appreciate all feedback received. We hope to see you again soon! Mahalo

Aloha ChangHak, thank you for sharing your review. We're happy to hear that you enjoyed our ideal location convenient to Waikiki beach, shops, and dining and that our spacious room, kitchenette, and other quality amenities were convenient for your stay. We appreciate your kind feedback and hope to welcome you again for another fabulous stay soon. Mahalo and a hui hou (until next time)!

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

Aloha and thank you for your review. We are very sorry and disappointed to hear that your stay was less than satisfactory. Cockroaches are a very common pest in Hawaii and we encourage guests to store all food in sealed containers and/or in the refrigerator so that they are not attracted to the rooms. Pest control is a top priority and we will share your review with our management so that we can improve in this area in the future. We appreciate your feedback, and hope to better serve you on your next trip. Mahalo.

Thank you for the great review of our property. We are glad to hear you enjoyed your stay. we look forward to welcoming you back in the near future. Aloha

Thank you for your great review of our property. We are glad you enjoyed your stay with us. We hope you choose The Aston Waikiki Banyan again for a future visit. Aloha & Mahalo

Thank you for your great review of our property. We are extremely glad you enjoyed your visit with us. We look forward to you visiting us again soon. Aloha

Thank you taking the time to review your stay with us. We are happy you had a great time. We look forward to you visiting us again soon. Aloha

We are sorry to hear that your stay was not as expected. We assign rooms according to amount of guests staying in room as well as guest preferences. We try to accommodate upon check-in if not satisfied with assigned room if possible. As far as the parking, we manage rooms in a AOAO condominium, we are not in charge of the parking structure. Sorry for the inconvenience.

We apologize for the inconveniences that you experienced. Our guest's experience is of the utmost importance to us. We hope you can visit us again sometime in the near future.

Thank you for sharing your review of The Aston Waikiki Banyan with us. We would love if you could share with us the reason for your review. We strive on delivering a great guest experience and would love to see how we can improve.

Mahalo for your great review, we are happy you enjoyed your stay with us. We value your feedback and hope to see you again soon. ALOHA

Mahalo for your review. We are pleased you enjoyed your stay with us. We hope you recommend our property to your friends and family. Hope you visit us again soon.