외관

더 웨스틴 샌디에이고 가스램프 쿼터 여행 후기

4 out of 5
더 웨스틴 샌디에이고 가스램프 쿼터
910 Broadway Circle, San Diego, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 609개" "
평점 8 - 좋아요. 1000개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 63개" "
평점 4 - 별로예요. 1000개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 47개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jaehan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Anush

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Anush, Thank you for choosing to stay with us and for taking the time to share your perfect rating. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The young lady at check-in was so sweet
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 25일
Dear Karin, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Be Well,John Ford,General Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Robert, Thank you for choosing The Westin San Diego Gaslamp Quarter and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 편의 시설/서비스
Fantastic service throughout. Special amenities were appreciated (drink tickets).
2024년 3월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 5일
Dear Maria, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Be Well,John Ford,General Manager

8/10 - 좋아요

Christiane

2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 25일
Dear Christiane, Thank you for your kind rating. We are pleased to have exceeded most of your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

8/10 - 좋아요

Gabriella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Valet was pricey $55. Bar closed at midnight, which after a concert was a bit disappointing. Very clean. Nice linen. Walkable location to Gaslamp District.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 5일
Dear Gabriella, Thank you for evaluating your stay at The Westin San Diego Gaslamp Quarter. We are glad you were able to sleep well in our award-winning Heavenly Bed and awake refreshed and ready to experience all that the Gaslamp Quarter has to offer. We appreciate you pointing out not only what you liked, but also the things you would change. Everything we do is aimed at providing you with a revitalizing experience, and we are grateful for the feedback. Thank you again; we hope you will choose us the next time you visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

michelle

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, would stay there again.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Michelle, Thank you for staying with us and for sharing your experience with fellow travelers. The Westin San Diego Gaslamp Quarter offers our guests an invigorating urban destination just moments from the Gaslamp Quarter and San Diego Bay, and we are pleased we exceeded your expectations. It was our pleasure having you, and we look forward to your return.Be Well,John Ford,General Manager

4/10 - 별로예요

Angela

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great. Valet parking situstion was terrible. It took forever for us to receive our car.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Angela, Thank you for sharing your review. It is exciting to read that you enjoyed our property. However, we are sorry that you experienced a long wait time with our valet service. Our focus is on providing advanced hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. We look forward to making your next stay the enhanced visit you deserve. Thank you for being our guest.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Paula

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful! There is nothing negative that I could say about it. The guys that valet were great, housekeeping was awesome and so friendly. The property was very clean throughout including the exterior. I would also like to point out that Erica that checked us in was so helpful and friendly and even remembered my name. She was helpful before we even arrived as well when I messaged the hotel with a question about our stay. I would highly recommend this hotel!
2024년 2월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 21일
Dear Paula, Thank you for staying at The Westin San Diego Gaslamp Quarter and for your feedback. We appreciate your gracious comments about Erica and her attentive hospitality. We are proud of their commitment to providing exceptional service, and we will enjoy sharing your compliments with them acknowledging their devotion to enriching guest experiences. Thank you again for your kind recommendations of our beautiful property, and we look forward to welcoming you back soon. Be Well,John Ford,General Manager

10/10 - 훌륭해요

Judith

2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 21일
Dear Judith, Thank you for choosing to stay with us and for your perfect rating. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 19일
Dear Jennifer, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Athena

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night and the staff was so friendly and the room was very nice!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Athena, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin San Diego Gaslamp Quarter and that our invigorating guestrooms and cordial associates helped to elevate your stay. We look forward to your next visit.Be Well,John Ford,General Manager

2/10 - 너무 별로예요

Julio

단체 여행
별로예요: 직원 및 서비스
Encontré un pedazo de plato roto en mi desayuno
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 8일
Dear Julio, Thank you for bringing this to my attention. We take matters such as this very seriously and would like the opportunity to speak with you directly. Please let us know how to reach you by phone or email by contacting us at westingaslamp@marriott.com and we will be in touch shortly. Thank you again for allowing us the opportunity to look into this further. Be Well,John Ford,General Manager

10/10 - 훌륭해요

Samer

2024년 1월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 6일
Dear Samer, Thank you for your perfect rating. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

MAGGI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it it was great
2024년 1월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 5일
Dear Maggi, Thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

YUSSEF 님, Poway

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Yussef, We are delighted you had an outstanding stay at The Westin San Diego Gaslamp Quarter and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Be Well,John Ford,General Manager

10/10 - 훌륭해요

MELISSA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great spot !
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Melissa, Thank you for staying with us and for sharing your experience with fellow travelers. The Westin San Diego Gaslamp Quarter offers our guests an invigorating urban destination just moments from the Gaslamp Quarter and San Diego Bay, and we are pleased we exceeded your expectations. It was our pleasure having you, and we look forward to seeing you on your next trip to the area.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Aimee

2024년 1월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 9일
Dear Aimee, Thank you for choosing to stay with us and for taking the time to post your perfect rating. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city. We look forward to your next visit.Be Well,John Ford,General Manager

4/10 - 별로예요

Harshad Nandkishor

출장 여행
별로예요: 청결 상태
They charged me daily fees which included hi speed Wi-Fi but their wifi was not working at all. I had to call in and they mentioned they were trouble shooting it. Need refund on that fee
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Mr. Nandkishor, Thank you for choosing us and for your candid review. We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations. We will convey your message appropriately and we are very grateful for your patience. Once again, thank you for your valuable feedback, and we hope to have another opportunity to show you the flawless experience you deserve on your next visit to our area.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

JOSE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
el lugar es muy agradable, limpio y de buen aspecto.
2023년 12월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 10일
Dear Jose, Thank you for staying with us and for sharing your experience. The Westin San Diego Gaslamp Quarter offers our guests an invigorating urban destination just moments from the Gaslamp Quarter and San Diego Bay, and we are pleased we exceeded your expectations. It was our pleasure having you, and we look forward to seeing you on your next trip to the area.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Georganne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was safe. It was very nice. It was overpriced. We did enjoy staying there though.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Georganne, Thank you for sharing your generous review of The Westin San Diego Gaslamp Quarter. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. Having said that, we regret not meeting some of your expectations; we will share your comments appropriately. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Justin

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Justin, Thank you for the excellent rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin San Diego Gaslamp Quarter. We look forward to your return and wish you all the best with your future travels.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Maggie

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
Dear Maggie, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The Westin San Diego Gaslamp Quarter. We look forward to welcoming you back on your next visit!Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Honorato

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Honorato, Thank you for choosing to stay with us and for taking the time to share your high rating. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, ideally located in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we hope you will make The Westin San Diego Gaslamp Quarter your home away from home whenever your travels bring you to our city.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Valerie 님, beaumont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
Dear Valerie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Westin San Diego Gaslamp Quarter.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Aramis

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Aramis, We are thrilled you had an excellent stay at The Westin San Diego Gaslamp Quarter, and we appreciate the outstanding rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Keiichi

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Keiichi, Thank you for choosing to stay with us and for your high rating. At The Westin San Diego Gaslamp Quarter, we provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Deb

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Deb, Thank you for your recent stay at The Westin San Diego Gaslamp Quarter and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting San Diego. We enjoyed having you as our guest, and we hope to see you again soon. Be Well,John Ford

10/10 - 훌륭해요

Sabina

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Sabina, Thank you for being our guest at The Westin San Diego Gaslamp Quarter. We are pleased that we could provide you with an enriching stay. We appreciate your generous comments regarding your recent visit, and we hope you will choose us every time your travels bring you to our area.Be Well,John Ford

10/10 - 훌륭해요

Meng Yu

2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear M. Yu, Thank you for choosing to stay with us and for taking the time to share your high rating. At The Westin San Diego Gaslamp Quarter, we provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday San Diego
We both enjoyed every minute of our stay at the Westin. The staff particularly were excellent and made us feel at home. Could not fault the service and value for money
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Peter, Thank you for being our guest at The Westin San Diego Gaslamp Quarter and for your high rating. We are thrilled to know you had a great time with us and that intuitive associates helped elevate and optimize your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We were also glad to read you found us to be of good value. It was our pleasure accommodating you, and we look forward to welcoming you back for another invigorating experience.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Martin, Thank you for choosing The Westin San Diego Gaslamp Quarter and for taking the time to post a review. We are pleased to have exceeded your expectations. Our AAA Four Diamond hotel, in the heart of San Diego, delivers a vibrant location with enriching amenities to our guests. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well,John FordGeneral Manager

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room was nice as was the hotel. Lots of restaurants close by and inside the hotel. Air conditioning was subpar. There were a lot of sketchy characters hanging around outside but that was no fault of rhe hotel. My biggest gripe was the $25 "resort fee". The price of the hotel was high enoouhj without tossing in a bogus fee for a hotel that is in no way a resort. That's just a means to artificially increasing the price. Pretty shady.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear David, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are glad you liked our convenient location and our comfortable guestroom. However, we deeply regret for the issues you had with the ar conditioning and regret your dissatisfaction with our resort fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such amazing location...
2023년 10월에 8박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Dear Jason, Thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. We are glad you liked our location in the heart of San Diego's famous Gaslamp Quarter, which provides our guests with easy access to more than 150 restaurants, coffee houses, nightclubs, and more. We hope we will be the first hotel you think of on future trips to the area.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Irving

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many restaurants and bars are nearby, good for walking
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Irving, Thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. Our location in the heart of San Diego's famous Gaslamp Quarter provides our guests with easy access to more than 150 restaurants, coffee houses, nightclubs, and more. We hope we will be the first hotel you think of on future trips to the area.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Jennifer

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Dear Jennifer, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Westin San Diego Gaslamp Quarter. We hope to have the pleasure of doing so again on your next visit to the area.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Vicky, Thank you for choosing The Westin San Diego Gaslamp Quarter and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,John FordGeneral Manager

8/10 - 좋아요

Arturo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me pusieron música en el piso de la terraza a las 6:00 de la mañana porque hacían pruebas de sonido. Pésimo, no pude descansar
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Arturo, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are pleased if you enjoyed your stay overall; however, we deeply regret the disturbance you experienced due to the early morning sound checks on our terrace floor during your stay at our hotel. We are sorry for the inconvenience this may have caused and have shared your comments appropriately as we strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the tickets for coffee and drinks and free waters. No hotels do that anymore. Loved that. Lots of homeless in the Gaslamp district. Really sad.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Dear Lori, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are glad you enjoyed the complimentary coffee, drinks, and free water provided during your stay. However, we deeply regret if any part of your visit to our city made you feel uncomfortable. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall stay at this property was great…. Sink pressure was a little weak
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
Dear Lindsay, Thank you for choosing to stay with us at The Westin San Diego Gaslamp Quarter. We are glad to know you had a pleasant visit overall; however, we are sorry for the issues you had with the water pressure in the sink. We will address this appropriately, and we are grateful for your feedback. We hope to see you again whenever your travels bring you our way. Be Well,John Ford,General Manager

10/10 - 훌륭해요

Ross 님, Vancouver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Staff very friendly and super helpful.
2023년 9월에 7박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
Dear Ross, Thank you for taking the time to share your experience at The Westin San Diego Gaslamp Quarter. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the San Diego area. Be Well,John Ford,General Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Concierge was particularly helpful.
2023년 8월에 8박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear David, Thank you for rating your stay at The Westin San Diego Gaslamp Quarter. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Joanne, Thank you for rating your stay at The Westin San Diego Gaslamp Quarter. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,John FordGeneral Manager

2/10 - 너무 별로예요

Carlos

2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Dear Carlos, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Be Well,John Ford,General Manager

8/10 - 좋아요

Eduardo Lozano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Eduardo, We are glad you enjoyed your time at The Westin San Diego Gaslamp Quarter. Thank you for your nice rating, and we look forward to your next visit.Be Well,John Ford,General Manager

10/10 - 훌륭해요

Maira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked how the front desk personnel took care of me when I arrived and gave me information about the amenities. Really recommend this hotel, thank you.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Maira, Thank you for your excellent review and for recommending The Westin San Diego Gaslamp Quarter to future guests. We are thrilled to know you were pleased with the exceptional hospitality you received from our front desk associates and we will be sure to share your kind compliments with them. We look forward to your return and wish you all the best with your travels. Be Well,John Ford,General Manager

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay there again for sure.
Nicest people work there and super clean and updated.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Dear Alexander, Thank you for choosing The Westin San Diego Gaslamp Quarter and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Be Well,John FordGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Dear Valued Guest, Thank you for rating your stay at The Westin San Diego Gaslamp Quarter. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well,John FordGeneral Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Dear Daniel, Thank you for choosing The Westin San Diego Gaslamp Quarter and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,John FordGeneral Manager