This hotel is located at the center of Shanghai, very convenient for everything I need. However, my experience with this hotel is simply the worst I have ever had. Dirty carpet, outdated room lacking maintence, room is also very small for a superior suite I booked. The worse thing is that the people working there simply just don't care about their guests. I checked in late at night myself with two huge suitcases, as a lady I am expecting the door man to give me a hand, however, he just stared at me nonchalant, and I drag my bags all by myself to the elevator. Staff naver smiled at me during my two days' stay. Feel so disappointed.