책상, 노트북 작업 공간, 다리미/다리미판, 무료 WiFi

베스트 웨스턴 트리 시티 인 여행 후기

2.5 out of 5
베스트 웨스턴 트리 시티 인
809 Sparta Street, McMinnville, TN

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 548개 이용 후기 중 201개" "
평점 8 - 좋아요. 548개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 548개 이용 후기 중 71개" "
평점 4 - 별로예요. 548개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 548개 이용 후기 중 28개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was under remodeling construction. Rooms were done but not common areas. Would have been nice for Expedia to tell us.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Arnold

2024년 4월에 1박 숙박함

8/10 - 좋아요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Basic but good. Had a bit of a noisy fan which definitely needs to be fixed but otherwise all good
2024년 4월에 2박 숙박함

8/10 - 좋아요

Pankaj

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Okay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jacob

Great stay. Property of undergoing renovations right now but it was well contained.
2024년 2월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 22일
Thank you for taking the time to share your feedback and for awarding us a 5-star rating! We appreciate your understanding during our ongoing renovations. We’re dedicated to enhancing our facilities to provide an even better experience for our guests, and we’re thrilled that you still enjoyed your stay despite the construction. We can’t wait to welcome you back once our renovations are complete, so you can experience the improved amenities firsthand!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a 5-star rating! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Kristin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2024년 1월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a 5-star rating! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Barbara

연인과의 여행
별로예요: 편의 시설/서비스
The staff were very friendly and nice.
2024년 1월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for your recent stay with us and for sharing your feedback. We’re glad to hear that you found our staff friendly and nice. Your comments are appreciated as they help us improve our services. We apologize if there were any aspects of your stay that did not meet your expectations. Please know that your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide you with an even better experience.

10/10 - 훌륭해요

Brittni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check in
2024년 1월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a 5-star rating! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Valeria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 22일
Thank you for awarding us with a perfect 5-star rating! Your satisfaction is our utmost priority, and we're delighted to hear that you had an exceptional experience during your stay. We look forward to the pleasure of hosting you again soon!

10/10 - 훌륭해요

Doina 님, Renton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a 5-star rating! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Adrein

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanksgiving vacation
It was amazing! When we first pulled up we were a lil nervous because it looked so sketchy on the outside but as soon as we got in there we quickly seen it was going through a remodel and everyone was so nice all the staff was awesome. The little lady that does the breakfast bar was so sweet and went above and beyond with my husband and son. Thank you so much for a wonderful vacation
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

KENDRA 님, Middleville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very friendly and helpful, room was clean and comfortable.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and would stay here again
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New to area
The breakfast Hostesses were very friendly and informative on the area. Room was clean and cleaning staff did a good job. Thanks for letting us stay here.
2023년 11월에 5박 숙박함

8/10 - 좋아요

ASIT

2023년 11월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2024년 2월 19일
Thank you for taking the time to leave us a 4-star rating! We’re delighted to hear that you enjoyed your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Kayleigh

단체 여행
we got charged for smoking and we didn’t even smoke in the room
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Balasudhakar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sink was slow to drain.
2023년 10월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 11월 27일
Thank you for bringing the issue with the slow-draining sink to our attention. We apologize for any inconvenience this may have caused during your stay. Our maintenance team will address this promptly to ensure a smoother experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in with the staff at the Best Western Tree City Inn, and it was a very pleasant stay there from day one. The staff was responsive, friendly, and helpful. In just a few moments we had our key and headed to our room. We appreciated the amenities, of our place, and the location near to shopping and dining facilities. The cost was reasonable, and they offered free breakfasts in the morning. When our vacation was over, we didn't want to leave. We'd recommend the Best Western Hotel in McMinnville to anyone. We'd like to return someday.
2023년 10월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 11월 27일
Thank you for sharing your wonderful experience at Best Western Tree City Inn! We're delighted to hear that our responsive and friendly staff, convenient amenities, and prime location contributed to a pleasant stay. It's fantastic that you enjoyed the complimentary breakfast. We can't wait to welcome you back whenever your travels bring you to McMinnville. Safe journeys until then!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place not far from downtown and Rock Creek state park. Renovation right now Oct 2023 so some construction noise.
2023년 10월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 11월 27일
Thank you for taking the time to share your feedback. We're pleased to hear you found our location convenient. We apologize for any inconvenience caused by the ongoing renovations. We appreciate your understanding and hope to welcome you back once the improvements are complete. Safe travels!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 11월 27일
Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you enjoyed your stay with us. It's our pleasure to provide exceptional service, and we look forward to welcoming you back on your next visit.

8/10 - 좋아요

Emilee

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Harsha

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 11일
hank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

8/10 - 좋아요

Howell

2023년 10월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 10일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the hospitality at this property & the breakfast is amazing.
2023년 10월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our hospitality and found our breakfast amazing. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Michella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you so much for taking the time to leave us a 5-star review for your recent stay at our hotel. We are thrilled to hear that you had such a wonderful experience with us.

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 직원 및 서비스
Service animal denied.
Beware if you have a service animal. You will get disrespected by the day front desk. She will accuse you of lying about the animal being a service animal. Night shift saw all the documentation and had no problem. Will not be staying here again.
2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 4일
Thank you for taking the time to share your feedback about your recent stay with us. We are truly sorry to hear about the negative experience you had regarding your service animal. Our commitment is to provide a welcoming and accommodating environment for all our guests, including those with service animals.We apologize for any misunderstanding or inconvenience you encountered during your interaction with the day front desk staff. We will address this matter internally to ensure that all our team members are aware of the importance of respecting the rights of guests with service animals.We appreciate your feedback and hope that you might reconsider staying with us in the future. Please don't hesitate to reach out if you have any further concerns or if there's anything we can do to make amends.Warm regards,Keval Sheth - General Manager

8/10 - 좋아요

Shiela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was convenient for our need. It was neat and clean and the staff was friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 4일
Thank you for choosing to stay at our hotel, and for taking the time to share your feedback. We greatly appreciate your rating of 4 out of 5 stars!We are delighted to know that you had a positive experience during your stay. Your feedback is valuable to us as it helps us maintain and improve our services. If there are any specific aspects you feel we could enhance to earn that extra star in the future, please feel free to share your suggestions with us.We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay. If there's anything else you'd like to mention or if you have any special requests for your next visit, please don't hesitate to reach out.Warm regards,Keval Sheth - General Manager

6/10 - 괜찮아요

Fred

단체 여행
2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Wow! Thank you so much for your incredible 10 out of 10 star review! We are absolutely thrilled to hear about your fantastic experience at our hotel.Your positive review serves as a powerful recommendation to others, and we couldn't be happier that you enjoyed your time with us. Should your travels bring you back to our area, we would be absolutely thrilled to welcome you once again.

8/10 - 좋아요

Cindi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room is fine, the next day no one came to clean the room. Good hotel for the area.
2023년 9월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We greatly appreciate your comments and are pleased to hear that you found our hotel suitable for your needs in the area.I apologize for the oversight in housekeeping not servicing your room the next day. This is not reflective of our usual standards, and we will be addressing this with our housekeeping team to ensure such issues do not recur in the future.Your feedback is invaluable to us, as it helps us identify areas for improvement. We strive to provide the best experience possible for our guests, and your comments will help us do just that.If you decide to stay with us again in the future, please don't hesitate to inform our front desk of any concerns or preferences you may have during your stay. We are always here to make your stay as comfortable and enjoyable as possible.

10/10 - 훌륭해요

Colette

좋아요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you so much for taking the time to leave us a 5-star review for your recent stay at our hotel. We are thrilled to hear that you had such a wonderful experience with us.

8/10 - 좋아요

KATHYRN

2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My 2nd time staying at this hotel and it was as great as the first time. Grandma who prepares breakfast ensures we are fed,friendly conversations and ready for our day ahead.This is one of the reason.I keep coming back to this location.
2023년 9월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you so much for taking the time to leave us a wonderful 5-star review. We are absolutely thrilled to have you return to our hotel for a second time and to hear that your experience was as great as the first!We're especially delighted to hear that Juanita (aka Grandma) made such a positive impression on your stay. Her friendly conversations and delicious breakfasts truly exemplify the warm and welcoming atmosphere we strive to provide for our guests.It's returning guests like you who truly make our day, and we're honored to be your preferred choice in the area. Your loyalty means the world to us, and we will continue to work hard to ensure your future visits are just as enjoyable.If there's anything else we can do to enhance your stays with us in the future, please don't hesitate to let us know. We're looking forward to welcoming you back for the third time and many more visits to come.

4/10 - 별로예요

Karen

별로예요: 청결 상태, 직원 및 서비스
The desk person seemed confused when I asked about AARP discount. Couldn't get info into the computer. I NEVER did get a final price with aa discount. Sink was dirty. Toothpaste was still in the sink and water spout had toothpaste stains. Bed not made properly. Refrigerator was warm because it had not been closed.
2023년 9월에 1박 숙박함
답변 제공: Khia 님, 2023년 9월 14일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

8/10 - 좋아요

Karen

2023년 9월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to leave us a 4-star review following your recent stay at our hotel. We appreciate your feedback, and we're glad to know that you chose our hotel for your stay.We always strive to provide the best possible experience for our guests, and your feedback helps us in our continuous efforts to improve. If there were any specific aspects of your stay that you think we could have done better, please feel free to share your thoughts with us. Your input is invaluable to us.We hope to have the opportunity to host you again in the future and provide you with an even more enjoyable stay. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to welcoming you back.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property is in the middle of construction and renovation. Our room was newly renovated and was super cute. But the bathroom was was still a little dated and the walk in shower (handicap available) had some mold around the grout on the bottom. Biggest disappointment was the pool wasn't available due to its reno. I didn't see anything on Expedia about that until later found it in customer remarks. Once renovated, this might be a really nice place to stay.
2023년 9월에 2박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest review and your patience as we undergo renovations to enhance our property.We're pleased to hear that you found your newly renovated room to be super cute. We understand that the bathroom in your room was not up to your expectations, and we apologize for any inconvenience you experienced. Your feedback regarding the mold in the grout will be addressed immediately to ensure that such issues are resolved.We also regret that you were unaware of the pool renovation before your stay. We're working diligently to update our communication methods to ensure guests are informed about ongoing renovations during the booking process.We appreciate your understanding that once the renovations are complete, our property will offer an even better experience for our guests. We hope you'll consider staying with us again in the future to experience the improvements firsthand.If you have any further comments or suggestions, please don't hesitate to share them with us. Your input helps us make the necessary enhancements to create a more enjoyable stay for our guests.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

James M

좋아요: 직원 및 서비스
2023년 8월에 4박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback following your recent stay at our hotel. We value all guest feedback, and we're sorry to hear that your experience fell short of your expectations.If you have any specific concerns or suggestions that you'd like to share, please feel free to reach out to us directly. Your input is important to us, and we are committed to making the necessary changes to enhance our guests' experiences.

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the most part it was outstanding, disappointing that they are under construction, so couldn’t go in the pool, but the actual room was comfortable and clean, wish they had 24 hour coffee and snacks available and not just vending machines, staff was awesome, especially Juanita who was responsible for setting up breakfast, a wealth of information on the area and very welcoming and friendly.
2023년 8월에 8박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your review and are delighted to hear about your positive experiences.We understand your disappointment regarding the ongoing construction, especially regarding the pool. We apologize for any inconvenience this may have caused. Please know that we are working diligently to complete the renovations and offer an improved experience in the near future.It's great to know that you found your room comfortable and clean. Your feedback regarding 24-hour coffee and snacks is duly noted, and we'll explore ways to enhance our amenities to better meet your needs.We are particularly thrilled to hear your kind words about our staff, especially Juanita. We take pride in our team members, and it's wonderful to hear that she made a positive impact on your stay. We will make sure to pass on your compliments to her.We appreciate your understanding during this transition period and your recognition of the outstanding aspects of your stay. Your feedback helps us improve, and we look forward to providing you with an even better experience in the future.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for a more seamless and enjoyable stay.

8/10 - 좋아요

Charlotte

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The renovations to lobby and grounds will be lovely when complete. Once we got into a room, it was very nice. We understand staffing is difficult and in training, but were not given front desk price match to earlier Best Western's phone call agent. Despite renovation appearance, we were not allowed to see a room until after registration, so 1st night we stayed elsewhere.
2023년 8월에 1박 숙박함
답변 제공: Keval Sheth - General Manager 님, 2023년 10월 8일
Thank you for sharing your feedback about your recent experience at our hotel. We appreciate your review and apologize for any inconvenience you encountered during your stay.We are pleased to hear that you found the renovations to our lobby and grounds promising, and we share your excitement for the improvements to come. Your patience during this process is greatly appreciated.Regarding the issue with the front desk price match, we apologize for any miscommunication or inconvenience you experienced. We understand your frustration, and we will review our processes to ensure that similar situations are handled more efficiently in the future.We regret that you were not allowed to see a room until after registration, which led you to stay elsewhere on the first night. We understand how important it is for guests to have confidence in their choice of accommodation, and we will work to improve our procedures to better accommodate guest requests.Your feedback is essential in helping us make the necessary improvements to provide a more seamless and enjoyable experience for our guests. We hope you might consider staying with us again once our renovations are complete, and we assure you of a more comfortable and hassle-free experience.Thank you for choosing our hotel, and we look forward to the opportunity to host you in the future.

10/10 - 훌륭해요

rodney

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jennie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room I stayed at absolutely exceeded my expectations for the low price paid. A laundry area, pool, complementary breakfast, available printer for guests to use. All in all very happy with the stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

BEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and updated rooms. Breakfast was good with a helpful attendant. The pool is out of service due to construction and the gym isn’t much. Not many options in the area so it worked for a place to stay. Also the location in town was convenient.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Sanjay

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Expedia’s booking price was not honored. When I booked, it was 120 including all taxes but when I checked out I was charged 23 some more dollars. Upon questioning and showing a screenshot of Expedia’s booking the hotel receptionist, Kalen, promised to refund the money. But upon calling after a day, she refused and told me to talk to Expedia’s rep. Very unprofessional.
2023년 7월에 3박 숙박함
답변 제공: Keval Sheth - GM 님, 2023년 7월 28일
Sanjay, upon further investigation of your issue we see that the Expedia rate was indeed honored. Your rate was exclusive of tax and when you add the 19.75% tax levied at our property for your one night stay, your total is indeed correct. Kalene kindly asked you to speak with Expedia so that they could also verify our claims.

10/10 - 훌륭해요

John

Solid all around. Having laundry on site is a smart move for families and guests who work outdoors or come to hike, canoe, etc.
2023년 7월에 2박 숙박함
답변 제공: Keval Sheth - GM 님, 2023년 7월 28일
Thank you for the positive feedback! We're glad you found our on-site laundry facilities to be a smart and convenient addition. We strive to provide a solid and comfortable experience for all our guests. If you have any more suggestions or feedback, feel free to share. We look forward to welcoming you back!

10/10 - 훌륭해요

Dale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I won't say their continental breakfast is Cracker Barrel grade, but the person making it clearly cares about it being good. And it is.
2023년 7월에 1박 숙박함
답변 제공: Keval Sheth - GM 님, 2023년 7월 28일
Thank you so much for the fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience during your stay. Our team works hard to ensure our guests' comfort and satisfaction, and it's wonderful to know that we succeeded in making your visit enjoyable. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another amazing stay!

8/10 - 좋아요

Lindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hiking trip
Nice hotel with hot breakfast and comfortable and clean rooms. Close to parks and hikes that we were taking in the area. Good customer service
2023년 5월에 2박 숙박함
답변 제공: Keval Sheth - GM 님, 2023년 7월 28일
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our hot breakfast, comfortable, and clean rooms, as well as the convenience of our location near parks and hiking areas. Your positive comments about our customer service are greatly appreciated as well. We are always striving to improve and provide the best possible experience for our guests. If there's anything specific we could do to turn your 8 out of 10 rating into a perfect 10, please feel free to let us know. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!