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예약 가능 여부 확인

더블트리 바이 힐튼 호텔 디케이터 리버프론트 여행 후기

4 out of 5
더블트리 바이 힐튼 호텔 디케이터 리버프론트
1101 6th Ave NE, Decatur, AL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 821개 이용 후기 중 391개" "
평점 8 - 좋아요. 821개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 821개 이용 후기 중 108개" "
평점 4 - 별로예요. 821개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 821개 이용 후기 중 41개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

april

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bathrooms are beyond tiny; the worst room I've experienced in comparable hotels.
2024년 4월에 3박 숙박함
답변 제공: David 님, 2024년 4월 11일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

Annie

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
All was well, room was clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: David 님, 2024년 3월 26일
Thank you for the kind review

6/10 - 괜찮아요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent location, over priced for a "river view" that is mostly rooftop and other buildings. Check in was not at 4pm like advertised due to room not being ready. Was unable to check in til 530. Staff was apologetic but was unable to do much which i do understand, just was frustrating.
2024년 3월에 1박 숙박함
답변 제공: David 님, 2024년 3월 31일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

6/10 - 괜찮아요

Heather

2024년 3월에 1박 숙박함
답변 제공: David 님, 2024년 4월 11일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect for our overnight
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 26일
Thank you for the kind review

10/10 - 훌륭해요

Brandi

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great!
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 26일
Thank you for the kind review

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean rooms. Great eating options within 15 minutes. I would stay here again.
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 26일
Thank you for the kind review

6/10 - 괜찮아요

Rebecca

No kitchen
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 3월 31일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

Joyce

2024년 1월에 1박 숙박함
답변 제공: David 님, 2024년 3월 24일
Thank you for the kind review

10/10 - 훌륭해요

Lance

2024년 1월에 1박 숙박함
답변 제공: David 님, 2024년 3월 24일
Thank you for the kind review

10/10 - 훌륭해요

David

출장 여행
Have stayed there many times. Food is not as good as it used to be.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed one night. We were there for a show at princess theater. I got a room with a tub so I could have a soak. The tub and tile could use an update there was no faucet only a spray wand to fill the tub.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No peloton
I booked this hotel for the gym peloton bike. It didn't work.
2024년 1월에 7박 숙박함
답변 제공: David 님, 2024년 1월 22일
Thank you for taking a moment to share your experience. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon! I'm attempting to gather more information so that this issue can be addressed. Please let me know if you were having trouble obtaining internet access on your phone or the Pelaton would not connect. The Pelaton is hard wired to the internet and it supposed to be able to be accessed from your phone if you have an account with them. Your phone must be connected to our Wifi. Any information that you can send me in regards to this would be greatly appreciated.

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 편의 시설/서비스
The amazing smell of the front area!!! The offering of the warm cookies is a great touch. Dave, the manager allowed us to check in early, as our plan arrived earlier than expected. Our room was great and the breakfast bar is amazing. They give you a $15 per person daily credit to use. Thank you for a great experience.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Gregory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Johnathan and Mikayla were very friendly and helpful.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Thomas

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Workout bikes are in need of TLC. No hottub. Restaurant is average at best. Hilton 2 is nearby. Next time.
2023년 12월에 1박 숙박함
답변 제공: David 님, 2024년 1월 2일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함

4/10 - 별로예요

Steve

2023년 12월에 1박 숙박함

8/10 - 좋아요

Laura Dollie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: David 님, 2024년 3월 24일
Thank you for the kind review

10/10 - 훌륭해요

Andres

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Andres

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Lance

좋아요: 편의 시설/서비스
The rooms have no microwaves and need to be remodeled
2023년 12월에 1박 숙박함
답변 제공: David 님, 2023년 12월 18일
Microwaves are located in the cabinet. Thank you for taking a moment to share your experience. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 12월 18일
Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur

4/10 - 별로예요

Shannon

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I’m really surprised Hilton allows its name on this property. The hotel is so out dated and in serious need of repairs. The wallpaper is peeling off the walls, the tub had mold around it, the air conditioner was old and struggled to cool the room off. The room had a old stagnant odor. Overall I would not recommend.
2023년 12월에 1박 숙박함
답변 제공: David 님, 2023년 12월 11일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

6/10 - 괜찮아요

Ben

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We staying the family room (2 connected rooms) while we were in town for a wedding. It was on the conference side of the hotel and wasn't a great option. There were several issues with the room: 1) There were no exterior windows - the lack of natural light and low lumen lamps made the room very dark. 2) The bathroom in the king room was very tight. You had to step into the shower in order to close the bathroom door. 3) We had to request an ironing board and an additional iron (as the one in the room was leaking) - which was promptly delivered. 4) Front desk was helpful, but dismissive and not as friendly as I would expect. Staff at checkout were pleasant.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

6/10 - 괜찮아요

Kathryn

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
It was an ok stay. Limited staff that seemed overwhelmed. Our room wasn’t ready and we had to wait 2 hours with small kids. Our first room had ants in the bed and the breakfast was slow and average. But it was safe and quiet and was a decent place to spend one night. The kids enjoyed the pool
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

4/10 - 별로예요

Robert 님, Gallatin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the carpets were dirty, staff sleeping at the desk. Security guard watching tv on the computer sound to sleep. Electricity was not avaialble fully in the parking lot. Will never go back
2023년 9월에 2박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

6/10 - 괜찮아요

Kathryn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t ready on time and had to wait 2 hours. First room had ants all over the bed and had to change rooms. Food was fine, rooms were dark. Short staffed and nothing done to comp us for either inconvenience
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!

10/10 - 훌륭해요

NENA 님, calera

2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
thank you

8/10 - 좋아요

Gregory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. Room needed updating
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur

8/10 - 좋아요

Kimberly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: David 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. I am happy to hear your visit with us was pleasant! Our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur

2/10 - 너무 별로예요

Mark Z.

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The evening African American Front Desk Manager was more than extremely RUDE as she yelled at me as I was innocently washing my car w/ my own hose. Then, she helped encourage a man, who claimed that his wife worked in the hotel, who had a gun and pointed it at me and was about to shoot & kill me !!! Both the Manager & the “Security/Maintance” man did absolutely NOTHING to defuse the matter and ESCORT the man with the gun OFF the property. Instead, they let him into the hotel and allowed HIM to enjoy the facilities….. and they tried to kick me out in the middle of my TWO NIGHT STAY…….. UNBELIEVABLE!!!! I actually called the Decatur Police, but, evidently in AL, people are allowed to pull out guns, wave them around and point them at people without being threatened themselves and get away with it! This is the MOST UNSAFE, BACKWARDS & UNPROFESSIONAL Staff in the hospitality industry I’ve ever encountered.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Inezza 님, Decatur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved ot
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

TERRY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was ok but need to replace shower curtain with new guest check in
2023년 8월에 2박 숙박함

8/10 - 좋아요

Valyn

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

8/10 - 좋아요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was freezing cold with no way to control the a/c. I even turned it off but it kept blowing cold air. Reported to desk. We just stayed one night so it wasnt corrected before we left. Otherwise, it was great!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Keyla

출장 여행
좋아요: 직원 및 서비스
Loved the baked and warm cookie and friendly staff. The rooms and hallway needs upgrade and humid smell in the room. The bathroom shower needs to be upgraded too and the shower door was hard to open and close.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was pleasant but hotel needs a lil t.l.c.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jacinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the staff at the Double Tree were very helpful. Our dinner at the Twist was delicious after a long day of traveling.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Curtis

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The breakfast buffet was great. Front desk staff were very friendly. However, the rooms were very dark. We had to wait over an hour after the 4p check in time to get into our room because they were “cleaning” our room. The room had a musty smell. It wasn’t dirty, but smelled like it hadn’t been used for guests in awhile. No shampoo, but we had conditioner. Tissue box had not been supplied. The shower/toilet was so small you could not turn around. The pool was nice and the workout room was nice also.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice modern hotel, clean rooms, nice amenities. Parking lot isn't laid out well.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was excellent
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Jacob

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fire ass place
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Great stay.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Dustin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poorly Managed
The pool was filthy and filled with bugs. My 7 year literally was screaming because huge bugs kept getting stuck on her skin. The ice machine on our floor was broken. They didn’t serve any coffee in the lobby, so we tried to use the setup in our room. The disposable coffee cups and with lids that didn’t fit, there was no creamer options, and there was no stir sticks or spoons so I couldn’t even mix in my sugar. Quite the gross cup of Joe. The front desk manager lied to me, stating that the hotel had no pillows or blankets available for my children (7 yrs old and 11 Month baby). I begged for her to check again, and she came back with one paper-thin blanket and said that’s all she had and that we would just have to share whatever was available in the room. We decided to leave the same day we checked in because of the lack of reasonable accommodations. When we were leaving, we witnessed the same manager giving blankets to another guest. Busted! She saw us and her eyes were as big as dinner plates. We checked out, and the manager asked if we were sure that’s what we wanted to do. I told her I was positive I did not want to stay there. Hotels.com called on my behalf and the same manager lied again, stating that I told her during my checkout that everything with my stay was perfect and refused to waive the penalty fees that would allow me to receive a refund. Luckily Hotels.com took care of me anyways.
2023년 7월에 1박 숙박함