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Reviews of Mama Shelter Paris East

2 out of 5
Mama Shelter Paris East
109 Rue de Bagnolet, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 302 reviews" "
Rating 8 - Good. 122 out of 302 reviews" "
Rating 6 - Okay. 31 out of 302 reviews" "
Rating 4 - Poor. 11 out of 302 reviews" "
Rating 2 - Terrible. 3 out of 302 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure for me to stay in this "Paris Oasis". The staff is really great, perfect balance between friendly & pro. They even remember their loyal guests! Rooms are funky and very comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great bar and restaurant
Amazing hotel with great decor and bar/restaurant in a local neighbourhood. Staff were super friendly and professional. We loved the atmosphere of the place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only an hotel brand: an experience and an ecosystem of good mood! Great room (with super selection of movies) ; super friendly staff (like Mymy at reception, Clément at rooftop, and the restaurant team) ; delicious restaurant in ground floor ; nice location ; nice derived products; cool rooftop bar... My second stay there and not the last!! 😀
Stayed 2 nights in Sep 2023

6/10 Okay

Gillian

Liked: Cleanliness
The room was ok, bathroom needs some tlc. The air conditioner needs looking at, as at times during the night it sounds like it’s rebooting, but will do it 3-4 times a night, I switched it off. Slept with window open as it was ridiculous. Catering for gluten-free was not great, very restricted, some staff knew what you meant while others were not interested. All Menues need to show what is GF, and staff trained on it. If you can show what is vegetarian, then GF can be shown and catered for too. Also, watch some bar staff as, at happy hour they are oblivious and will charge you full price, even when you question it, but act not interested.
Stayed 7 nights in Aug 2023

8/10 Good

Scott, Kirkland

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Joel

Stayed 3 nights in Jul 2023

4/10 Poor

JEANMARIE

Disliked: Cleanliness, property conditions & facilities
No electric connection on the wall. Terrible!
Stayed 4 nights in Jun 2023

2/10 Terrible

KANG

Stayed 2 nights in Jun 2023

8/10 Good

Andres Ponce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is amazing
Stayed 3 nights in May 2023

10/10 Excellent

Viktor, Greenville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well managed hotel close to public transportation, excellent staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2023

10/10 Excellent

Mathilde

Liked: Cleanliness, amenities, property conditions & facilities
Atmosphère fun, branchée, alternative et unique. Accueil adorable par Myriam. La chambre "small mama" était en fait spacieuse et très bien conçue (coin frigo/lavabo/micro-ondes ; grand lit 1 personne ; bureau ; nombreux multimédias ; très agréable salle de douche avec produits ; décoration personnalisée et fun). Quartier pourvu de plusieurs cafés/restos agréables (walking distance) et forte identité de l'établissement tant dans sa boutique funky que son bar/restaurant unique. En résumé je reviendrai avec grand plaisir et remercie le staff cool mais pro. Amélioration possible : ajouter tasses/bouilloire dans la chambre.

8/10 Good

Amélie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Michelle, jamaica

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very trendy hotel. It’s nice that they have restaurants downstairs.. breakfast was great.. staff was all friendly

8/10 Good

Pauline

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
French Vibe of Community/Fellowship. Excellent food. Friendly, Helpful Staff made visit easy.
Stayed 6 nights in Sep 2022

10/10 Excellent

F

Stayed 2 nights in Sep 2022

4/10 Poor

Martine

Stayed 1 night in Sep 2022

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are bigger and better equiped than many othe european hotels
Stayed 2 nights in Jul 2022

10/10 Excellent

James

Stayed 2 nights in Jun 2022

10/10 Excellent

Elissa

Stayed 2 nights in May 2022

6/10 Okay

Pieter

Stayed 2 nights in Mar 2022

10/10 Excellent

Esben

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Mariam

Stayed 3 nights in Nov 2021

10/10 Excellent

Gerrit

Traveled with family
Liked: Cleanliness, room comfort
Goodvibes
Wonderful atmosphere created by really genuinely interested, friendly staff. Good vibes is my best description. Recommend this place for travellers who are looking for an easygoing surrounding. A relief in these strange times that we currently are living in.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel, the roofrop patio is lovely. Restaurant is also very good!
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Concept great, Bar and restaurant great, room amenities unexistent. NOt even drinking water in the room.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and enjoyable, ofg the the traffic jam area during the strikes
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2019

8/10 Good

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Really enjoyed our stay. Staff were very welcoming and accommodating.
Stayed 2 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

contardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
It was great, just unfortunately short. We thought, st the beginning, that the hotel would feel a little far from the center. It does not.
Stayed 1 night in Jul 2019
Response from Tiffaine on Jul 30, 2019
Thank you for your kind words we appreciate. Can't wait to see you again. Take care, Mama Loves You!

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ushaben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Jun 2019
Response from Tiffaine on Jun 25, 2019
Thank you for this comment. Mama Loves You

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know why the chain doesn’t have room service but it should!! Restaurant food is very good.
Stayed 4 nights in Jun 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel - with nice rooms
Good breakfast, nice room, ok service ( abit forced sometimes)
Stayed 1 night in May 2019
Response from Tiffaine on May 28, 2019
Thank you for your kind words. Mama Loves You!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Fabio G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Tiff on Mar 24, 2019
Thank you for the rate. Mama Loves You

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel isn't for everyone - you have to like unusual spaces, occasional toe stubbings and perpetual darkness but it's a place with personality and genuine, friendly service. The lighting in the rooms is fiddly, annoying and not conducive for working but the space is generous, comfy and kept in excellent condition.
Stayed 2 nights in Jan 2019

10/10 Excellent

samina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at the funky mama shelter
Mama Shelter is a great base for your trip to Paris- with funky design touches throughout the hotel. The one improvement I’d look for is a bit more of a personal touch for guests, but overall, an excellent stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend visit
Visit was good. New style/modern type of hotel. Lighting was low in the room. Not enough convenient electrical outlets, but that is generally the norm in Europe. Neighborhood not the best, it was Ok. Nice bar/club
Stayed 2 nights in Nov 2018

10/10 Excellent

MargieF, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check-in to check-out, we were shown a warm welcome and consistently friendly and efficient service. The cocktail waiters mixed some of the nicest cocktails I have had. We were lucky to get a table outside (on 20 Oct!) where we were comfortable and happy not to be eating inside which was extremely busy and very noisy with a DJ and so many people. From our 2nd floor room, we could hear the night time noise from the very busy bar/restaurant quite clearly. This was not a huge problem for us as we were so tired from our day in Paris and too many delicious cocktails! This is a lively city place which attracts many non-residents, do not expect a quiet, tranquil hideaway.
Stayed 1 night in Oct 2018
Response from Tiffaine on Oct 30, 2018
Thank you for you kind comments we really appreciate. Hope that you will come back soon! Mama Loves You!!

4/10 Poor

Lesley

Liked: Cleanliness
Disliked: Staff & service
Room for improvement.
TV didn't work in room and took a long time to sort. Reception didn't answer phone. Lighting poor, dull in room and terrible in restaurant area, particularly at breakfast. Otherwise room comfortable, good bedding and shower.
Stayed 2 nights in Oct 2018