로비
예약 가능 여부 확인

모텔 6 에핑엄, 일리노이 여행 후기

2 out of 5
모텔 6 에핑엄, 일리노이
1412 W Fayette Ave, Effingham, IL

이용 후기

6.2
평점 10 - 훌륭해요. 83개 이용 후기 중 19개" "
평점 8 - 좋아요. 83개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 19개" "
평점 4 - 별로예요. 83개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 18개" "

6.0/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room and friendly helpful staff
2024년 1월에 1박 숙박함

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad choice
Room not clean. Door would lock from the inside, but would not when leaving the room. We reported the lock and were told “they would look into it”.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 4일
Hi Rebecca,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 - 괜찮아요

Sherry

Ty
2023년 12월에 1박 숙박함

4/10 - 별로예요

Anandadevan

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable. Numerous restaurants closeby. Staff friendly and courteous
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Shirley,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Braxton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very fast and friendly, able to show me to my room. Room was warm and clean. Nice hot shower comfortable bed to relax in.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Braxton, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Gladys C

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was a room available at that time since I had to get off the road from traveling all day. I didnt like that the two rooms i got wasn't cleaned, especially the bathrooms in both rooms and the beds. We literally slept with our clothes on and didn't get much sleep and checked out at 4:30 am instead of 11 am because we wasnt comfortable
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Gladys C,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 - 훌륭해요

benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value. Excellent staff.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 - 너무 별로예요

Kristine

가족 여행
별로예요: 청결 상태, 직원 및 서비스
We had someone try to get in our room because office staff had given them our room key. There was dirty food trays under the beds. Got no sleep because at 1:30AM the neighbors decided to throw a fiesta. Then at 5AM, a woman started screaming at the top of her lungs and the cops were called. We felt unsafe and will never stay at a Motel 6 again.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Kristine,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jeffery

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door latch ripped off. Phone ripped out of wall with bare wires. No hot water. No shampoo. TV did not work, Creepy guy staring at us any time we left the room. Odor of marijuana prevalent. Litter in exterior areas, including crushed beer cans. Other than that, it was fine.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Jeffery,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Heather

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

christopher

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ar 님, 2023년 11월 21일
I'm very sorry you didn't enjoy your stay with us. Please let us know what we can do to improve for the future.

6/10 - 괜찮아요

Allen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
bathroom fan shroud was off, toilet was loose at the floor. Outside window was filthy
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Allen,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Janice

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay unless you have no choice
Dirty hotel. Ripped blankets. Huge ball of hair in tub. Loud. Lumpy bed.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Janice, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet. Very friendly front desk gentleman.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Richard, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 - 괜찮아요

Wayne

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty and uncleaned sheets
When i pulled my comforter back, I noticed that there were dog paw prints on my sheet. I am not posting them here because they would be difficult to see in a re posted pic. Either they were not bleached and checked or they were not even cleaned to begin with. This is a very negative thing for a motel.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Wayne, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 - 별로예요

Jeff

2023년 10월에 1박 숙박함

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Paramjeet 님, Mississauga

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dusty. Floor was bad. Outside was mud. Got on your shoes. Broken microwave. Not many plugs in room. Was not happy at all. Big mistake.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 6일
Hi ParamjeetThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 - 괜찮아요

Maridalia

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was so dirty
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hi Maridalia,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 - 훌륭해요

Russ

2023년 9월에 2박 숙박함

4/10 - 별로예요

Brenda

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Not worth the trouble
I chose Motel 6 since it was close to the location that I was working. Check in was easy. When I entered the room, I was met with a smokey smell. I can only assume that the outside smokers came in through the air conditioner vent. After I used some of my febreeze the smell in the room was tolerable. There was no tissues in the room and very little toilet tissue in the bathroom. No extra toilet tissue was in the room and a call to the front desk was placed. When I climbed into bed to turn on the TV I noticed that it was unplugged so I had to get up and plug it back in. My overall experience here was not good, but I can say the bed was comfortable.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 - 괜찮아요

Chantal

좋아요: 객실의 편안함
Odeur de fumée de cigarette dans la chambre même si la réservation était pour une chambre non-fumeur.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Nikki

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ray

2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best
Mold on the walls and now I am very sick.. When we got there at 10pm we were told there were no clean rooms and we needed to choose a suite which was $75 more a night .. I said no and then after they went walking the property they found us a clean room
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

Kevin

좋아요: 숙박 시설 상태 및 시설
Hermosa
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Frequent Traveler
The staff was very friendly. The groom was older could use some updating.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Gordon, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Jack

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Wash rag was gray from use
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Jack,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

10/10 - 훌륭해요

Andrea

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hello!! I was traveling to TX and this hotel I scheduled for my first stop. The night clerk upgraded my room and was very polite. I was very satisfied with my room. It was very clean and smelled fresh. The non smoking room was truly non smoking. And my cat was able to stay with me. I will always atay with Motel 6 from now on.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Andrea, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 - 별로예요

John

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appears people may be living there.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi John,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nathing
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Jesus,Thank you for the perfect rating!!Lilith#Team6

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

robin 님, New Bern

출장 여행
별로예요: 청결 상태
Due to non stop traffic and noise in the hallways and someone outside my door asking if anyone had a sledgehammer I left at 4 am after trying to get some sleep. Choose another hotel and save yourself a miserable money wasting experience
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 직원 및 서비스
The gentleman at the front desk was great. The room itself was below average.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Rebecca, Thank you for taking time to share your review with us.  We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K. #Team6

8/10 - 좋아요

Theresa

좋아요: 직원 및 서비스
A lot of road workers come here. It’s hard to keep floors clean with their boots filthy!
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Theresa,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - 별로예요

LYNN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was dated and dirty. Outside concrete steps to second level were cracked and crumbling. Handrails very loose and wobbly. No coffee maker. Layers of grime in bathtub. GROSS
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Lynn, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 - 별로예요

Bethany

별로예요: 청결 상태
Smelled like smoke and a crushed cigarette behind the door. Clean looking linens but thin.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Floyd L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and friendly, I will stay here again next time I come to Effingham, Illinois.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Floyd,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

6/10 - 괜찮아요

Timothy

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Domenique

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Dave

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Fengji

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room is good size and the staff were friendly and helpful. Just the people staying next door were noisy and loud music. Also another custom was screaming at 3am.
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 21일
Hi Fengji, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 - 좋아요

Alexis

2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 21일
Hi Alexis,Thank you for positively rating your stay!!Maz K.#Team6

2/10 - 너무 별로예요

Michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room dirty. No coffee maker shower faucet stripped. No hair dryer or toiletries. Lobby coffee cold. VERY good steakhouse next door
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 21일
Hi Michelle,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Glenn

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Thomas

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
OK hotel
I chose this hotel for location and parking - hotel was a little run down but was ok to stay at.
2022년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 13일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6