외관

페어브리지 인 익스프레스 버팔로 에어포트 윌리엄스빌 여행 후기

2 out of 5

이용 후기

5.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 121개" "
평점 8 - 좋아요. 1001개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 208개" "
평점 4 - 별로예요. 1001개 이용 후기 중 185개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 333개" "

5.2/10

청결 상태

6.0/10

직원 및 서비스

4.6/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
2017년 7월에 1박 숙박함

8/10 - 좋아요

walid

좋아요: 청결 상태
Nothing
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very badly kept. Paint chipped on inside and outside. Ants in the bathroom. Our door key stopped working twice. Had to wait 5-10 minutes at front desk for someone to fix key. No refrigerated. Unfriendly and not knowledgeable staff. Employee we asked had no idea where the ice machine was.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Colleen

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel itself was what I expected for the price. It had a few problems, the bathrooms were worn down. It was hit or miss what you got in each room. We had two rooms the same size and one had a working tv and a table with chairs. The other room had a microwave and fridge. We didn't have a problem with the smell since we were in the "smoke free" rooms. The staff were very accommodating and helpful. And the property is in a very convenient location. They warn there's no elevator to the second floor and that noise-free rooms are not guaranteed. The noise was fine where we were. The second floor wasn't a problem for our group either. Overall, go if you're on a budget and don't expect the best quality stuff. But it wasn't a "nightmare hotel" like other reviews had me worried it'd be.
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid at all cost
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brynna

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This facility was absolutely nasty! I tried to give it a chance, and i checked in. I got to my room and it reeked of stale cigarette smoke. I walked around the extremely tiny room and found feces on the wall in the bathroom. There was cigarette burn hole in the comforter, and the pillows smelled like body sweat. I left immediately and was refunded by Expedia.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Tyree

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The property could use some upgrades. The managment was nice. It sucks that I could not get my deposit or my booking fee refunded.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Laurel

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building itself is in horrible condition. The room had a moldy musty smell on top of that they require a $60 deposit to be held on your card and that is not known before hand
2024년 3월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 4월 5일
Thank you for your review. We sincerely apologize for the condition of the building. We take guest feedback very seriously, and your comments about the building's state are a top priority. We've already begun scheduling repairs and renovations to address the issues you raised.Regarding the musty odor in your room, this is unacceptable. Our housekeeping team will immediately inspect the room to identify and eliminate the source of the odor.We understand you might have missed information about the 60 deposit. To make things clear for all our guests, we've highlighted this deposit in three places as required by the online booking site partners:• "Important Information" section under Fees when selecting a room type: This applies whether you're booking on our mobile app or desktop PC.• "Important Information" above the "Complete Booking" button: You'll see this during checkout.• Third-party booking site confirmation email: The deposit will also be mentioned in the confirmation email you receive.

2/10 - 너무 별로예요

John

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
Terrible Bed bugs disgusting
2024년 3월에 2박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 26일
We sincerely apologize for the inconvenience caused by your concerns about bed bugs. We understand how unsettling it can be, and we take all pest issues very seriously.To ensure your comfort, we have a proactive pest control program in place with regular inspections. Following your review, we immediately had a thorough inspection of your room. Thankfully, no evidence of bed bugs was found (including live insects, shed skins, eggs, or feces).In the future, if you notice anything concerning during your stay, please don't hesitate to let our staff know immediately. We are available 24/7 to address any concerns you may have and can offer you a different room promptly to ensure a restful stay.

2/10 - 너무 별로예요

Christie Marie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They didnt even change bed lining the bedding was dirty room look old and smelly never again nothing like the picture online
2024년 3월에 2박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 25일
We appreciate you taking the time to share your feedback. We're disappointed to learn about your recent stay – creating exceptional guest experiences is our priority, and we fell short. We'll carefully consider your comments to improve future stays.

6/10 - 괜찮아요

Ammar

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap but no cheap stay, old property
2024년 3월에 1박 숙박함
답변 제공: FairBridge Managment 님, 2024년 3월 8일
Thank you for your review. We understand that while the price point might be attractive, an older property can affect the overall experience. We strive to offer a clean and comfortable stay at an affordable price. For budget-conscious travelers, our property is a great option in relation to other hotels in our area.

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
It’s just ok
2024년 3월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 8일
Thank you for your review. While we're glad you found our hotel acceptable, we always strive to exceed expectations. Is there anything specific we could have done to make your experience better? We appreciate your feedback and would love to learn more.

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The hall way sinks room looks like there dry wall in the room I won’t be back
2024년 3월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 8일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s just ok.
2024년 2월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 8일
Thank you for your review. While we're glad you found our hotel acceptable, we always strive to exceed expectations. Is there anything specific we could have done to make your experience better? We appreciate your feedback and would love to learn more.

8/10 - 좋아요

Daniel

2024년 2월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 3월 25일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Cadayviondre

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds has blood stains on them, the toilet in the one room we had would lean forward when you sat on it the rooms were also cold. The lady at the front desk was very rude when we were checking in and clearly displayed that she didn’t want us booking a room.
2024년 2월에 2박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 23일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Daniel

별로예요: 청결 상태
Not a very nice place to stay. But, location is good.
2024년 2월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 25일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

6/10 - 괜찮아요

Yancy

연인과의 여행
별로예요: 편의 시설/서비스
2024년 2월에 2박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 23일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Norbert

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dilapidated. It was clean, rooms small but the general decor was run down.
2024년 2월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 23일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Stores and restaurants across the street
2024년 1월에 16박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 23일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Jayson

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had burn marks or dark dirt stains on the carpets. Still had hairs in bathtub and toilet. Paid for 2 nights and only stayed for 2 minutes and walked straight to front desk to get a refund and only got 1 night back because of “policy” 0/10 would not recommend
2024년 2월에 2박 숙박함
답변 제공: FairBridge Inn Express 님, 2024년 2월 5일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Joseph

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 1일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Brittani

2024년 1월에 2박 숙박함
답변 제공: FairBridge Managment 님, 2024년 1월 20일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

8/10 - 좋아요

Joey

2024년 1월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 1일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

4/10 - 별로예요

Gopanatha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 2월 23일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Praveen

별로예요: 청결 상태
Okay ish
2023년 10월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 12일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

6/10 - 괜찮아요

Cristina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the male staff they were really nice. I appreciated that he was able to fix my reservation. The lady who worked the night shift seemed kind of moody. This hotel is good just to sleep and go if you need something last minute. I wouldnt personally get a room for vaca. Our bathroom wasnt really clean,shower, and walls were dirty. The room itself was clean but our sheets had cigarette burns and it was a smoke free room. Not many outlets. Our key worked only 1x and we had to kept having them open our door which was annoying. Also worst part no elevator.I must say the location is convenient. Lots of places to eat/shop near by. Parking is convenient as well. Again if you just need somewhere to stay for a night or two this is perfect. You get what you pay for.
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 8일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk clerk was very nice and tried to help with TV, originally did not show anything because HDMI cord was disconnected -- even when attached, it that only allowed us to watch 1 cannel, CNN. Remote did not work, clerk could not find another that would work. Property very run down, dirty. Bed cover was stained, top sheet was stained, walls had food splatter, toilet had fecal matter on it, bathroom floor had hair on it (have pictures). I realize we booked last minute and did not expect top of the line but basic, clean and sanitary room is expected at any price. Room had an odor when we entered. Later, our "neighbor" was clearly partaking in natural cigarettes, the smell permeated to our room. Will not stay here again.
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 8일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

6/10 - 괜찮아요

Kyle

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In need of a makeover.
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 8일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

4/10 - 별로예요

Ian

2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 8일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

4/10 - 별로예요

Yajaira

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2024년 1월 3일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

William

Bad service will never stay again
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 30일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 28일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

4/10 - 별로예요

ANDREW

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Its obviously a hotel thats seen better days. Pretty run down, the room wasnt even big enough for a table and chair. However, it did have a fridge and microwave. And the bed was comfortable. But i could only get one channel and it was Adult Swim. But it was cheap and served its purpose.
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Adele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable priced no frills but comfy
I was there just one night didn’t have issues quick an easy check in and out process
2023년 12월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Nora Elena

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like anything. The room had a bad smell, did not have a closet door, did not have a hanging clothes rack, house keeping didn't clean it the entire time I stayed there, the staff wasn't friendly but they were not rude either.
2023년 12월에 2박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Aesha

별로예요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Abdul

2023년 11월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

EZEQUIEL

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 17일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Muhammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 17일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Isadora

2023년 11월에 2박 숙박함
답변 제공: FairBridge Management 님, 2023년 12월 24일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 - 별로예요

Hope

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 17일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Adam

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 17일
Thank you for staying with us and for taking the time to give your feedback. We value your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Tanell

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 17일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 - 별로예요

Michael

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
"BEWARE, GO BACK" While it was a phrase on a Halloween decoration outside the front door, it was a warning to be heeded. Avoid this property. It is a work in progress at best. The walls and lamp shades had what appears to be barbecue sauce stains, toilet seat was not screwed to the toilet properly, the carpet was old and stained, no screens in the window which had to be open because the air conditioning was not working. A portion of the facility is being used for some sort of "longterm residential for some government program. People loitering about the property resulted in us keeping valuables in the car when we left the facility each day.
2023년 10월에 3박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 - 별로예요

Sierra

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

mecla

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
worst experience ever of my life building ruined down, crack wall, door broken, mold in bathroom, dirty in and out very very old dirty carpet with horrible smell and weird people in that hotel, feel very unsafe my kids were not ok the place should close down and expedia shouldn’t associate their business with this place. the reception dont care or maybe don’t understand the state of that hotel the lady Holy did not care and has no professional manners at all. we have to go to another hotel that same night and thank Expedia for their understanding as we were refunded DONT GO THERE EVEN FOR FREE
2023년 10월에 1박 숙박함
답변 제공: FairBridge Mangement 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

William

2023년 10월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

shokhjakhon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs to be demolished. It is unsafe and unhygienic. Staff was rude except this guy name Ricky. Smells terrible. I felt like I slept in a garbage room.
2023년 10월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

6/10 - 괜찮아요

mohammed

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Microwave,coffee maker and tv not work .
2023년 10월에 1박 숙박함
답변 제공: FairBridge Management 님, 2023년 11월 2일
Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.