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햄프턴 인 버밍햄/마운틴 브룩 여행 후기

2.5 out of 5
햄프턴 인 버밍햄/마운틴 브룩
2731 Highway 280 S, Birmingham, AL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 388개" "
평점 8 - 좋아요. 1000개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 144개" "
평점 4 - 별로예요. 1000개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 59개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Dean

Very nice area with access to restaurants and shopping.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

LAKISHA

출장 여행
별로예요: 직원 및 서비스
Hotel workers need work on customer service. Make sure have hot coffee.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Jeff

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sally

The Hampton Inn was just fantastic! Would definitely stay again!! Delightful in every way!!
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kathryn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had two queen rooms which were old and outdated. One of them spelled terrible. The breakfast food was awful. $130 per room is overpriced for the poor quality.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel needs a total over haul. It was dirty in every area. Mountain Brook is such a nice area that I cannot believe Hampton inn hasn’t kept this place in nice conditions. Good thing is that a new Residence Inn is being built down the way.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff!
I was in Mountain Brook for a funeral. I had to deal with a terrible winter storm. Staff was very helpful and made sure I had extra food and water for my drive. They went over and beyond….nice folks.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Deborah

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Barbara

2023년 12월에 6박 숙박함

8/10 - 좋아요

Anna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was ok.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Stacey

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
It’s fine
It’s fine. Expectations weren’t super high. Good location, nice staff, seemingly clean. Only real negative is the overbearing perfume smell throughout the hotel. But I think it’s like that to help cover up the smell of heavy marijuana use. So to summarize… lots of strong smells but not a terrible place to crash for a night.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Anna

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Previous guests’ leftovers were left in the fridge, trash beside the bed and under the couch. There was a drunk guy in the hallway at 2:00am screaming obscenities because the power went out and the elevators were out of order. No visible staff when we tried to check out. It’s an affordable option, but we would never stay there again.

10/10 - 훌륭해요

Paul

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

William

출장 여행
좋아요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Michael 님, Elberta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location! The room and staff were amazing
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Yuliia

2023년 11월에 3박 숙박함

8/10 - 좋아요

Sheniqua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay!!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Anna

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Rebecca 님, Franklin

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Geralyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First choice!
Such a comfortable night's sleep, and so many smiling faces at the desk and at breakfast! This is why we choose Hampton ❤
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Hannah

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Anna

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

carine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
Impeccable une très bonne odeur dans l'hôtel Parfait pour une étape Bon petit déjeuner
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

B

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in mountain Brook. Staff is friendly. Nothing at the hotel works. All the doors sick heat units didn't work. The place is under renovation and it's loud and dusty.
2023년 10월에 2박 숙박함

4/10 - 별로예요

John

출장 여행
좋아요: 청결 상태, 객실의 편안함
Not great
The hotel has renovations going on, which is fine. Check in was an issue. Close to midnight, no one in line, took 20 minutes. Employee, who was extremely nice, had no idea what she was doing. Still didn't when I left. She discovered someone had already made keys and gave them to me. Air conditioner didn't work properly, which made for a difficult sleep. Can't get checked in, can't get decent sleep, hard to be content with the stay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Anna

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

TARA 님, RAWLINS

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Booked a double room. Got to the hotel and they didn’t have any doubles. After 15 minutes of juggling things around, they managed to find a double bed room. Then we get to the room and use our key card to get in and the reader didn’t work. After 3 different trips down to the reception desk and 3 different room cards, they finally came upstairs and found that the door lock needed recharged. We were not offered a different room in the meantime. To top it off, the a/c didn’t work. The following morning we went to eat breakfast and the juice machine didn’t work. Normally that’s no problem at all, but it was the cherry on top of our stay. Worst hotel we’ve used to date.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Sherry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older property operated by Hampton Hotels. but its location provides easy access to all of Downtown Birmingham and the multitude of locations south of the city. The rooms and hotel are clean and comfortable and the staff always helpful.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
Front desk staff is terrific. What kept it 3 stars was wifi was not working the 4 nights I was there. That’s not good
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable price, friendly staff, conveniently located.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Needs updating and remodeling
Great area but hotel is worn and tired
2023년 9월에 1박 숙박함

8/10 - 좋아요

Marvin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Peyton Leigh

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel should NOT be categorized as a Hilton property. It is very outdated, dirty/torn carpeting throughout and shoddy workmanship to attempt to bring up to speed. Altough location is convenient to college, we will not be staying there again.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

David

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Water leaking from somewhere. Poor craftsmanship on renovation. The customer ahead of me checking had their reservation cancelled for some unknown reason. The counter person was a moron in figuring out a solution. The poor elderly couple rented another available room at full price, much more than what they had reserved. While all this was going on I could have booked on Expedia for $104 plus taxes. They paid close to $200. Back to me, the carpet is filthy. I was barefoot in the room, got in the shower and the water turned black. The breakfast is lacking and they ran out of coffee and orange juice at 8 a.m.
2023년 8월에 2박 숙박함

4/10 - 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cleanliness was poor. Toilet was clogged and we had to ask for a plunger to do it ourselves and use lobby bathroom. Needs better management.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mike

When we got there we were told that we had no room. Very unhappy and I can’t fill everything in because of that.
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review
Staff was friendly and the rooms/hotel was clean and in a good location. There wasn't a safe or fridge in the room. There was a note in the bathroom that said the front dek would have toiletries if you need anything. Apparently they don't because we forgot a toothbrush and the staff member when asked seemed surprised by my request saying they dont have toothbrushes
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

8/10 - 좋아요

Rebecca 님, Franklin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was wonderful, prompt, and friendly. The area directly behind the hotel was charming and with many shoppes and dining options. The hotel itself was clean but could definitely use a makeover. Will stay again for convenience, friendly service, and safety of location.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Wade

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good spot. No refrigerator in the room. It was a bit dated but the beds were comfortable and the rooms were decent size
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

6/10 - 괜찮아요

Ted

2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
Hotel is outdated and cramped. The lobby/dining area is dark and small and the breakfast is slim— not the usual Hampton Inn fare I’m used too. Out of cereal and they didn’t replenish— it just made a bad impression on me for what I had to pay for this hotel room. Also- the room was clean but tiny tiny bathroom. The location is great- convenient to Homewood, Mtn Brook and the Summit.
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

4/10 - 별로예요

Blake

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

4/10 - 별로예요

James C

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel needs a complete overhaul. Bathroom was not cleaned well and tile, carpet tubs etc need to be replaced. Very tired.
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.

4/10 - 별로예요

Otylia

가족 여행
Our room felt damp and humid. Needs updating.
2023년 7월에 1박 숙박함
답변 제공: Courtinee Capers 님, 2023년 7월 31일
Thank you for your honest feedback regarding your recent stay with us. We can't wait to see you again and we hope to WOW you on your next visit with us.