아침 식사, 점심 식사 및 저녁 식사 제공
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더블트리 바이 힐튼 산 페드로 - 포트 오브 로스엔젤레스 여행 후기

4 out of 5
더블트리 바이 힐튼 산 페드로 - 포트 오브 로스엔젤레스
2800 Via Cabrillo Marina, San Pedro, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 418개" "
평점 8 - 좋아요. 1004개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 158개" "
평점 4 - 별로예요. 1004개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 91개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Hae Joon

2020년 9월에 2박 숙박함

4/10 - 별로예요

Veronica

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great until we were awakened in the middle of the night to what sounded like a party in the next room. The people were extremely loud and kept us up for a while. When we finally got back to sleep we were awakened again by a very loud picket line just outside the door. The staff was kind and gave us a free breakfast and we were very grateful. Unfortunately upon arriving home we found out we are being charged by the hotel and we don't know for what. We didn't purchase anything and the hotel wouldn't help us figure out what the charges are for. As of now I'm still waiting to hear back from Expedia to clarify these charges.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

David 님, Vancouver

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked: The service from Elizabeth was exceptional (we arrived to find a very noisy protest,103 decibels, with vuvuzelas, drums, megaphones, and reading the reviews, has been going on for 9 months), she found us another room by 12:30pm, amazing! Disliked: The noise starts at 7am, so if you are looking for a relaxing stay, this hotel will not provide this. Disliked: Upon check-in, we asked about parking and reception gave us a parking pass, and did not mention any associated charges. On check-out, we found out there was a $20/day charge for parking, and that it was "on their website". I looked and sure enough, it reads "Secured self parking fee: USD 20 per night (in/out privileges)". This parking lot was not secured, and it was definitely not a privilege to go 'in/out', as anyone can go 'in/out'. Perhaps 'secured' refers to the fee.
2024년 4월에 3박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 17일
Our apologies regarding the issues you mentioned. In regard to parking in or lot is secured as to we do have 24hour Security in our Parking lot as well as Port Police do frequent our parking lot very often.

6/10 - 괜찮아요

SHANNON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great area to walk around in and the dining was within walking distance. It was raining and our hotel had 7 open draining ceiling areas in the dining room. That state of disrepair really brought down the value. But the staff were friendly and the shuttle service was generous.
2024년 3월에 3박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 7일
Hello and thank you for booking your stay with us. We apologize for the inconvenience this may have caused you and we hope to see you again soon.

10/10 - 훌륭해요

Baylie and Bri

좋아요: 청결 상태, 직원 및 서비스
Amazing!
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 7일
Hello and thank you booking your stay with us. We are glad you enjoyed your stay with us. We hope to see you again soon

6/10 - 괜찮아요

Echo

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
the beds needs to be upgraded. The staff at the front desk was not helpful at all. Rooms were clean but it is not very close to tourist attractions unless you have a car, would not stay again
2024년 3월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 4일
Thank you for booking your stay with us. We appreciate your business and hope you will reconsider us again in the not too distant future.

8/10 - 좋아요

Jeffrey

연인과의 여행
Nice check-in experience. Unfortunately, after check-in it took 20 minutes and two more trips to the front desk to enter the room due to an inoperative door lock.
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 4일
Hello and thank you for booking your stay with us. We appreciate your review and have addressed these issues with our Maintenance team. Also we hope you will consider us again for your future stay.

10/10 - 훌륭해요

Lucila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very clean. The mattress and pillows were super comfortable. I wish we would've been able to get a room with water view.
2024년 3월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 25일
Dear Lucila,We are glad you enjoyed your visit. Thank you for leaving a review and noting our high cleanliness standards. We appreciate you choosing us and look forward to welcoming you again.

2/10 - 너무 별로예요

David A

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strike going on made a bad impression way too loud to make guests walk through. Then the room we booked was not available due to maintenance issue. The lamp shade in between beds had something all over it. Finally the toilet paper wasn’t on a holder just on the bathroom counter and looked like it had rust on it. We called for replacement that never came. The restraint had no service so we had to spend more to get food. Overall very disappointed.
2024년 3월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 26일
Dear David,We appreciate you taking the time to share a review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Your feedback is welcomed as it encourages change for future stays.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely property next to a huge marina. Clean rooms and facility. Sidewalks near the property that provided for lovely morning walks. My only compliant was that I was not made aware of the worker's strike upon arrival. So after a late check in, after arriving from the East Coast, I was abruptly awaken by drum beats, blowing horns and shouting at the most ungodly hour! Which continued throughout the day. Dining was limited to breakfast which i was never told in advance.
2024년 3월에 3박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 26일
Dear Joseph,We're happy to hear from you! Thank you for leaving a review and noting our high cleanliness standards and lovely property. Our apologies that you had to experience the circumstances that is out of our control. We appreciate your understanding and patience during this challenging time. We hope to see you again on your next visit.

6/10 - 괜찮아요

Grigorios

출장 여행
좋아요: 숙박 시설 상태 및 시설
The wait for the reception staff to receive the breakfast bill so I can check out.
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 22일
Our apologies regarding the issue you mentioned we hope you visit us again soon.

8/10 - 좋아요

Vivian 님, La Marque

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to cruise port and has a shuttle. Hotel overall is dated and feels old but it was clean and the restaurant had yummy tacos.Bed was hard and very uncomfortable, just stayed 1 night so it was adequate.
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 22일
Thank you for booking your stay with us we appreciate your business and look forward to you visiting us again soon in the not-so-distant future..

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check in
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 22일
Thank you for booking your stay with us we appreciate your business and hope you will consider us again for your future stays

2/10 - 너무 별로예요

Bruce

출장 여행
좋아요: 편의 시설/서비스
I was placed in a room next to the air conditioning unit that had a cycle of 3 minutes of silence and the 8 minutes of what I’d describe as a helicopter landing in my room, with walls shaking on a continuous loops. The view was of the car park with a canopy hiding the trash, I will not be back.
2024년 3월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 26일
Dear Bruce,We appreciate you taking the time to leave us your rating. My apologies for disappointing you with your accommodations. Fresh accommodations and warm hospitality are our business, so I regret that we let you down. Thank you for staying with us.

6/10 - 괜찮아요

Marilyn 님, Apache Junction

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Queen bed was the size of a double. Right outside our window, room 249 corner, there were vendors set up under tarps blasting music and honking an airhorn at traffic to get their attention. This went on 'til 8pm. Then they started right up again at 8am.... way too early to hear Macarena! And, lastly, I know the Doubletree has no control over the Union picketing outside.. But they were banging several drums, blowing horns, and yelling their heads off...... We will Not stay here again... the Hotel or Expedia should have notified us of this by email... we should have had the option to change to another hotel. Housekeeping was at a mimnum and the restaurant was closed due to staff on strike. Nearest retaurant was a mile walk. Good things... very nice staff at checkin and the great shuttles to the cruise ship.
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 22일
On behalf of our hotel, we sincerely apologize for the inconvenience this has caused you. We hope you will consider us for your future stays at a better time.

10/10 - 훌륭해요

Joanna

2024년 1월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 22일
Thank you for booking your stay with us we are happy to hear you enjoyed your stay please visit us again soon.

2/10 - 너무 별로예요

Jasmine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hallways either smelled stale or like it had some water damage. the hotel cleaning staff spent their days boycotting the actual hotel and would start their picket line as early as 7am. they would be right outside the hotel with bullhorns, drums and horns requesting a new contract and that would last all day long. it was a terrible stay
2024년 2월에 3박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 1일
Dear Jasmine,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 3월 5일
Dear Margaret,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

8/10 - 좋아요

Lisa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all amazing, despite the picketing going on outside. They ALL deserve raises, their jobs are dirty, rough, endless, and unappreciated! I would recommend better food options, and also try harder to keep food hot!
2024년 2월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 24일
Dear Lisa,Thank you for taking the time to write a review. We appreciate the feedback. Thank you for recognizing our amazing staff and we hope to welcome you again soon.

2/10 - 너무 별로예요

Lisa

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were hotel workers that were protesting outside the front doors with snare drums and a microphone. When we got there, we had to literally walk through their protest to check into the hotel. It was super uncomfortable, they stopped about 5 o’clock that night . Then they started at 7 AM. Our room was right above the front door. It’s was extremely loud, we did not have to get up that early, but there was no way we could sleep through it! Hilton pay your people a living wage!!!
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 20일
Dear Lisa,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

4/10 - 별로예요

Hortensia Caridad

2024년 2월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 14일
Dear Hortensia,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

8/10 - 좋아요

JoAnn

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 6일
Dear JoAnn,Thank you for taking the time to write a review. We appreciate the feedback.

10/10 - 훌륭해요

Carlos 님, Culiacan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place to stay if you take a Cruise
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 5일
Dear Carlos,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

6/10 - 괜찮아요

Tia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
.
2024년 1월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 5일
Dear Tia,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

2/10 - 너무 별로예요

Paddie

가족 여행
The property is old, dated, smells moldy, musty and in desperate need of an overhaul. Room looked out at a big dumpster, old abandoned furniture and garbage strewn everywhere. Food and beverages at inflated prices. Cancelled our second night as they could not accommodate a room change.
2024년 1월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 31일
Dear Paddie,We appreciate you taking the time to share a review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Your feedback is welcomed as it encourages change for future stays.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous view and grounds..
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 31일
Dear Kathleen,It was kind of you to take the time to review our hotel. We are glad you enjoyed your visit and hope to host you again.

8/10 - 좋아요

Saulius

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wonderful location
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 27일
Thank you for booking your stay with us. We hope to see you again in the not so distant future.

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a place to put your head for a night pre cruise. The staff were all very nice and helpful and the free shuttle was great. The hotel itself could use an upgrade.
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton Hotel San Pedro 님, 2024년 1월 24일
Dear Thomas,Thank you for taking the time to leave us your rating and for recognizing our friendly and helpful staff. I'm happy to say that our hotel is planning for remodeling in the near future.

10/10 - 훌륭해요

Kandice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 1 night before our cruise. Staff was wonderful, went out of their way to take us to town for lunch and pick up. The restaurant staff was so sweet to bring us up our food to our room when we ordered our dinner ‘to go’ even though they didn’t have to. Beautiful views of the marina and a really nice walk too. The pool was perfect for our kids and the hot tub really big and in a cute, more private area a little farther from the pool. Our shuttle to the cruise was seamless and very appreciated. Overall HIGHLY recommend!
답변 제공: DoubleTree by Hilton Hotel San Pedro 님, 2024년 1월 24일
Dear Kandice,Our associates make sincere hospitality their priority. We appreciate your kind review and we are glad to know you enjoyed your stay. We look forward to seeing you upon your return to the area.

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ubicacion, precio y calidad.
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 20일
Dear Rafael,It's great to hear from you: we are thrilled you enjoyed your stay at our DoubleTree by Hilton San Pedro Hotel. Thank you for allowing us to be part of your travels: we hope you will visit us again soon.

8/10 - 좋아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only reason I didn't give it a five star is that no continental breakfast and raccoons around the pool at night.
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 20일
Dear Marie,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 19일
Dear George,Thank you for your recent rating regarding your stay with us we hope you will consider staying with us again soon.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 17일
Dear Juan,Thank you for taking the time to leave us a review. We love to hear that our guests are happy with their experience and we hope to welcome you again soon.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Just ok
Our stay was ok. Very pricey considering there wasn't a free continental breakfast or coffee.
2023년 12월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 17일
Thank you for taking the time to write a review. We appreciate the feedback.

4/10 - 별로예요

Dean

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Poor quality room. Well worn room. Was supposed to have pull out couch, it did not. Two towels for Three people. No power outlets. No usb outlets.
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton Hotel San Pedro 님, 2024년 1월 24일
Dear Dean,Thank you so much for taking your time to share a review with us. We welcome all feedback with open arms as it helps us to see what we are doing well and what we can improve. I am sorry to hear that you had experience issues during your stay.

6/10 - 괜찮아요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Before getting on cruise ship
Beautiful location - hotel older but has charm - the rooms are very large - slow elevator but hey its a elevator. Also being so far from anything - they need to bring back rental vehicles. Restuarant was ok nothing to exciting. I would recommend 22nd Landing for dinner - was awesome!! You can walk the pier the whole way - if its not too cold.
2023년 12월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 12일
Dear Brigitte,Thank you for your recent rating regarding your stay with us. We love to hear that you enjoyed our beautiful location and hope you will consider staying with us again soon.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special to add here
2023년 12월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 8일
Dear Robert,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

10/10 - 훌륭해요

Lisa

2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 10일
Dear Lisa,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hotel needs a refresh!
2024년 1월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 8일
Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Doubletree by Hilton San Pedro 님, 2024년 1월 8일
It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

8/10 - 좋아요

HOPE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property needs an update Kinda old
2023년 12월에 3박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 6일
Dear Hope,Thank you for taking the time to write a review. We appreciate the feedback.

6/10 - 괜찮아요

Gail

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 2월 3일
Dear Gail,Guest satisfaction is our highest priority so I regret we weren't able to deliver a more positive experience. Your feedback is welcomed and we appreciate you taking the time to share your review with us.

10/10 - 훌륭해요

Carlos h

2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2024년 1월 17일
Dear Carlos,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5 star review and we hope to see you again.

2/10 - 너무 별로예요

SHERRY L

2023년 12월에 2박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2023년 12월 30일
Dear Sherry,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

4/10 - 별로예요

georgia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
compared to the room we had last time we stayed with you, this room was subpar. The mattress was terrible, the posistion of the tv made it hard to watch in bed, only 1 light worked. Felt very motel not hotel. I love this place so was dissapointed.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 26일
Thank you for booking your stay with us. We apologize for the inconvenience of having a terrible mattress and your experience during your stay with us and we hope you will give us another chance at staying with us in the not so distant future

6/10 - 괜찮아요

Tara

2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2023년 12월 30일
Dear Tara,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

2/10 - 너무 별로예요

Liliana

We arrived at 1am from our flight being delayed. We were not told that there were protesters on the premises when the hotel was aware. The protesters started at 6am. I was not able to get any sleep or rest.
2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2023년 12월 21일
Dear Liliana,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

2/10 - 너무 별로예요

Nicki

2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2023년 12월 21일
Dear Nicki,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

6/10 - 괜찮아요

Subbu

2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton San Pedro 님, 2023년 12월 21일
Dear Subbu,Thank you for taking the time to write a review. We appreciate the feedback.