Avenida do. Dr. Rodrigo Rodrigues, No. 1118, Macau
Reviews
8.4
Very Good
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Staff are well trained and efficient. Housekeeping starts early and cleans fast. I've stayed here multiple times and I'm always satisfied. For the value it's ideal for longer stay. Recommended.
Casa Real Hotel is really a surprise to us. Because the lobby is not stunningly grand but the interiors and facilities inside the rooms are really nice and clean.
I admire their choices to cater customers, i.e. to give substential service and value to pamper them. After checked out, we went to enjoy their international buffet. The quality of the food is really impressive. Chinese soup is superb! The staff there are very friendly and cheerful. Certainly will recommend to my friends.
Comfortable Hotel, please remarks Non smoking Room if you don't like heavy smoking smells room. Quiet and big room to stay. I paid MOP 80 to join hotel breakfast which is cheaper than walk in customers.
Got smart phone for you to bring out to make free call and free internet. return it after your stay. Free shuttle bus to ferry terminal every 15 minutes. walking distance to Sands casino and fishermen wharf. Will come back here when next visit to Macau.
Satisfactory. Shouldhave a much confortable lobby area. Welcome drink can be seen during group check in. Looby cafe replaces existing sitting area not a good idea does not seems to have much patron.
The hotel porters are really helpful whenever we had request such as asking about how to get around certain area in Macau. We felt we were well looked after. Free shuttles were provided from and to the hotel from the outer harbour ferry.
We used the bar in the lobby twice during our stay. The service was slower than we anticipated. For example, we expected the drink can be served as quickly as possible before the meal/snack were ready. It took 10-20 minutes for the bar attenders to serve the drink after the order. it is not just what I call the service.
At first, I was a bit worried because the staff could not find my reservation. So, the staff told me to wait 5 minutes and then they were able to confirm a room for me. Furthermore, it was a lovely hotel. The gym was small but the heated pool was great and perfect for cooling down from a workout.
Very competent staff, cleanliness, rather easy to walk to city center
Rafael
Stayed 8 nights in Sep 2018
8/10 Good
Kai, Seoul
Jul 3, 2018
Liked: Cleanliness, staff & service, room comfort
Not bad. Breakfast was fime, and not expensive.
Casino was kind of creepy, and for slots, you'll need HK dollars.
Kai
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveler
Jun 25, 2018
Accommodation at Casa Real
Within walking distance from the ferry terminal. About 7-8 minutes' bus ride to where the central tourist attractions are. Room was available for early check in at 11am but cleaning after the last guest was not thorough - dressing and side table top were sticky. Bathroom is very small.
Hotel is not at the main city centre but easily accessable by public transport. Service staff is friendly. Check-in was efficient without delay. Bell boys are knowledgable and gave good advice on transport modes to other attractions. Rooms are spacious and clean provided with all necessary toiletries. Wifi signal is strong. Easy to find good and reasonably priced food around the hotel.
nice hotel near ferry terminal, great indoor pool & gym, clean and big guest room and bath. custard tart at lobby was delicious buy. breakfast staffs are nice and courteous.
Recommended 4 star hotel. Spacious room, clean and friendly staff.
Hotel provide a smartphone free for both local and international phone calls. Very handy.
The only short coming is transportation. We have to take hotel shuttle to Macau Ferry and change to other hotels' buses. The hotel shuttle is 30 minutes interval. Actually it is only 10 minutes walk to Macau Ferry.
Nice room, very big.near to the ferry terminal .hotel provide shuttle bus to and from ferry terminal.the staff is very friendly .money exchange and 24 hours eating store nearby
Nice hotel close to ferry terminal and bus stop. Hotel shuttle takes you back and forth from ferry terminal, you can take any casino shuttles from ferry terminal for free to any casino in Macau.
Disappointed
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Cindy
Stayed 3 nights in Dec 2017
6/10 Okay
Verified traveler
Dec 10, 2017
Liked: Staff & service
It’s a very old hotel with minimum amenities. Cheep.
The location is not bad. Walking distance to clubs and restaurants.
Free shuttle from the border crossing, friendly and professional reception, very nice, clean and comfortable room, free use of smartphone with mobile internet, great breakfast, many local eateries on the same block. Can't fault it!