야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

시트러스 히카두와 여행 후기

4 out of 5
시트러스 히카두와
No.400 Galle Road, Hikkaduwa

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 48개" "
평점 8 - 좋아요. 204개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 49개" "
평점 4 - 별로예요. 204개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 4개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Marina

좋아요: 직원 및 서비스
I call this side the city view side of the hotel the forgotton section of the hotel. Prior to this I was in the ocean view room, for 10 days, all connected to the hotel with easy access to any part of the hotel.And I paid less for the room with breakfast included.For the city view rooms I paid more and extra for breakfast. To get to the main building I had to come out of the side of the hotel and walk pass the little shop and enter through the reception anytime of day or night. I also felt that the rooms on this side of the hotel were given less attention. I had to inquire about the cleaning people that were very visible on the other side and did not see on this side. On request my room was cleaned and with a call to the house keeping the beverage supplies were brought to the room. Given the choice I will not stay in Citrus if I had to settle for the city view rooms. All the staff were very friendly and caring.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

TAKESHI 님, Urawa-ku,Saitama-shi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフは非常にフレンドリーで、また親切に対応して頂けて非常に良かったです。 また、Hotelの到着が10:30ぐらいだったのですが、無料でearly checkinをして頂き、部屋に入れた為、初日から十分に楽しめました。 部屋はそこまで広くはないですが、清潔です。 私の部屋は２つ問題点がありました。 １つはシャワーの水圧は問題ないのですが、温度が安定しませんでした。 冷たくなったり、熱くなったりと変化し、冷たい〜適温のタイミングにうまくシャワーを浴びる事が必要でした。 もう一つは、部屋の位置的に２階だった為、プールの目の前の部屋で、プールサイドを歩いている人たちの目線とと部屋の窓の高さが一緒で、カーテンを少しでも空けていると、プールサイドを歩いている人達と目が合い、気まずかったです。(カーテンは一時も開けられませんでした。その為、3階以上の部屋が理想です。) 私たちは食事無しプランにしていましたが、レストランは一つしかなく、朝食、昼食、夕食ともBuffeになっていた為、食事付きにした場合は、3食とも唯一のレストランでBuffeになっていたかもしれません。 ただ、近隣のレストランの多くは、土地柄、アルコールの提供ができない為、お酒を飲みながら食事したかった私たちは、結局、こちらのレストランで毎回食べていました。(注文はBuffeではなく、アラカルトで注文もできました) Hotelの立地的地には、目の前にスーパーもあり、海沿いの通りを歩けば、お店が立ち並んでいる為、非常に便利で楽しかったです。
2023년 12월에 1박 숙박함

8/10 - 좋아요

Antonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like the road and rsil noise
2023년 11월에 4박 숙박함

8/10 - 좋아요

Orhan

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Anastassiya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was really good, we enjoyed it
2022년 4월에 7박 숙박함

8/10 - 좋아요

Gihan 님, Colombo

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service, staff was helpful and friendly, food was good and reasonable, restaurant staff was the best !!!!
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

lars erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
Very nice and very helpful stuff and lovely breakfast . I will recoment this Hotel Regards Lasse
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2020년 1월 6일
Dear Valued Guest, Thank you for sharing your experence with the community. We hope to welcome you back soon

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 8박 숙박함
답변 제공: Manager 님, 2019년 11월 20일
Dear Valued Guest Thank you for sharing your experience with the community Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Manager 님, 2019년 9월 17일
Dear valued guest, Thank you for sharing your experience with us. We hope to welcome you back soon

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 4월에 1박 숙박함
답변 제공: Manager 님, 2019년 5월 10일
Dear Valued Guest Thank you for sharing your experience with the community. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that the overall experience, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

10/10 - 훌륭해요

Harshini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, great food. Very pleasant stay
2019년 4월에 1박 숙박함
답변 제공: Manager 님, 2019년 4월 16일
Dear Valued Guest Thank you for your review. We hope to welcome you back soon

8/10 - 좋아요

Svetlana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Отель расположен на берегу океана. Мы жили на 4м этаже. Вид из окна и с балкона замечательный. При этом входная дверь выходит прямо на дорогу. Шум от дороги сильный даже ночью. В номере есть минибар, кондиционер, телевизор, шкаф, сейф, чайник с принадлежностями для чая и кофе. При этом все очень неудобно. Телевизор очень низко над полкой для чемоданов. Когда открываешь чемодан, рискуешь уронить со стены телевизор. Есть кресла с журнальным столиком, но столик в 2 раза ниже кресел. Чтобы помыть руки, необходимо зайти в ванную комнату и закрыть дверь, т. к. дверь загораживает раковину. Из туалетных принадлежностей только шампунь, мыло и шапочки для душа, туалетная бумага. Вай фай в номере работал нормально. У нас был полупансион. Питание приемлемое, но в эконом варианте. Купаться возле отеля нельзя, надо пройти по берегу или дорогой до Hikka Tranz by Cinnamon. В целом отель приемлемый, но цена сильно завышена. Мы брали номер по скидке. Если позволяют средства лучше взять Hikka Tranz или другой на берегу, либо найти более дешевый вариант через дорогу.
2019년 3월에 2박 숙박함
답변 제공: Manager 님, 2019년 5월 10일
Dear Valued Guest, We thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that the overall experience, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
空港の、迎えを依頼するも応答がなく、来てるのか来てないのか、わからないまま買 空港到着。結局来てなくて、その場でタクシー交渉して行きました。 施設は一階施設でしたが常時セキュリティが配置されていたので盗難などへの注意は幾分緩和された印象。 設備は普通。高級ホテルというほどでもないかと。 サービス面では、早朝出発のために朝食を取れないので、朝出発前にテイクアウト用に用意してほしい旨リクエストし、了解されたのに当日になると今日は朝食がないことになっているとフロントスタッフが応え、結局出されないまま。その後もその件については何もなかったかのように… それから、エクスペディア予約者向けのディスカウントサービスについてもスタッフの認識がなく、メール提示した上でサービスの提供受けるも正規料金を請求されます。
2019년 3월에 5박 숙박함
답변 제공: Manager 님, 2019년 5월 12일
Dear Valued Guest, Thank you for sharing your experience with the community. Thank you

8/10 - 좋아요

S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
ホテルの真正面にスーパーマーケットと酒屋があり非常に便利でした。 端の方の部屋だったせいか、部屋のWifiが非常に弱く殆ど使えませんでした。仕方ないのでインターネット関連はロビーでやりました。 サービス面はいたって普通のホテルです。
2019년 3월에 1박 숙박함
답변 제공: Manager 님, 2019년 5월 6일
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back soon Thank you

8/10 - 좋아요

Katerina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Номера большие , но очень шумные ( берите беруши ) так как окна выходят на океан , а двери прямо на проезжую часть. Напротив отеля единственный супер маркет в городе, удобно. Отель нормальный , брали питание все включено . Не пожалели. Выбор хороший . Лежаков всегда хватало. В отеле очень любят чаевые, прям очень. В целом все неплохо . Рекомендую не больше недели.
2019년 3월에 6박 숙박함
답변 제공: Manager 님, 2019년 3월 27일
Dear Valued Guest Thank you for sharing your experience with us. We hope to welcome you back soon. Thank you

6/10 - 괜찮아요

Nathalie

별로예요: 숙박 시설 상태 및 시설
Tråkigt hotell med nonchalant personal
Tråkigt rum, trångt och litet. Vid ankomst hade vi inte fått några hand-handdukar utan endast 2 duschanddukar. Dag 2 fick vi endast 1 duschhandduk och inga hand-handdukar. Vi bodde i ett dubbelrum.. när vi sa till kom de upp med 4 st små handdukar men fortfarande ingen duschhandduk. Tyvärr var även personalen i receptionen inte alls service-minded utan snarare väldigt nonchalanta. Däremot var läget väldigt bra och närområdet var mysigt.
2019년 3월에 2박 숙박함
답변 제공: Manager 님, 2019년 3월 27일
Dear Valued Guest Thank you for sharing your experience with us. We hope to welcome you back soon. Thank you

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing about this place was the beach and the location. If I would have known that the quality of the building and the room was that bad I would spend another $100+ just to get a clean renovated or new room. This was a guest house quality -. Will not recommend unless your budget is max $60 per night.
2019년 3월에 1박 숙박함
답변 제공: Manager 님, 2019년 3월 18일
Dear Valued Guest, Thank you for taking the time to provide valuable feedback and we value your patronage. Your positive comments are noted however, the other comments highlighted in your review regarding specific areas of operation have been taken into consideration and shared with the relevant superiors to ensure that we provide a better experience to all our guests in future. Thank you

6/10 - 괜찮아요

Christoph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: Manager 님, 2019년 3월 12일
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back soon. Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was excellente and overall clean. Location was
2019년 3월에 2박 숙박함
답변 제공: Manager 님, 2019년 4월 8일
Dear Valued Guest, Thank you for sharing your experience with the community. Thank you

8/10 - 좋아요

kadry

좋아요: 청결 상태, 직원 및 서비스
Nice place
Cool
2019년 2월에 2박 숙박함
답변 제공: Manager 님, 2019년 3월 4일
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad you had an enjoyable stay with us. Thank you

8/10 - 좋아요

Thomas

좋아요: 직원 및 서비스
Fint hotell, sentralt.
Fint hotel, ligger bra til på stranden med masse restauranter rundt. Veldig hyggelig betjening og massasjen på hotellet var helt nydelig. Litt slitt og harde senger, men ellers en flott opplevelse.
2019년 1월에 5박 숙박함
답변 제공: Manager 님, 2019년 2월 6일
Dear Valued Guest, Thank you for sharing your experience with the community following your recent stay with us. We are delighted you enjoyed your stay and our facilities. We hope you will visit us again on a possible future visit. Thank you

8/10 - 좋아요

Jonne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel with good location
Decent hotel, with good rooms and location. There was usually nowone in the reception that could answer your inquiries but they did get someone there. Just seemed always like a bit of a hassle. Otherwise the service was good.
2018년 12월에 3박 숙박함
답변 제공: Manager 님, 2019년 1월 28일
Dear Valued Guest, We are glad to see the sentiments you have shared followed by your recent stay. We are delighted to note of your positive endorsement granted. We hope you will visit us again on a possible future visit.

4/10 - 별로예요

실제 이용하신 고객

They offered a two single beds adjoining instead of a one double bed for a me and husband. It was so hard to sleep..And room is too small and bathroom is not clean enough.
2018년 11월에 1박 숙박함
답변 제공: Manager 님, 2018년 11월 26일
Dear Valued Guest, Thank you for sharing your experience with the community. We are disheartened to hear you did not enjoy your stay. We sincerely apologize for this. We will investigate on the issue you have mentioned further. We ensure that we always strive to keep our guests happy every way possible. We hope you will this one off incident will not keep you away from us for your future visits and we hope to welcome you back soon. Thank you

8/10 - 좋아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Galle Cricket stay.
Over for the England cricket and it is just coming into season. Lively hotel when the Barmy Army were here and a lot quieter afterwards. It's a good hotel right on the beach and by the main road. Super swimming pool. Buffet breakfast is fine. We had a 6th floor room with a.great view of the Ocean. If you're travelling ton Hikkaduwa it's worth considering. John, Coventry, Barmy Army.
2018년 11월에 4박 숙박함
답변 제공: Manager 님, 2018년 11월 26일
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad you had an enjoyable stay. We hope to welcome you back soon. Thank you

6/10 - 괜찮아요

Marcus

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sponsra till renovering
Första rummen lukta mögel så vi bytte tills det inte luktade så mycket längre.. Personalen trevlig och läget bra.
2018년 11월에 1박 숙박함

8/10 - 좋아요

Nana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함
답변 제공: Manager 님, 2018년 10월 31일
Dear Valued Guest, Thank you for your review. Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Manager 님, 2018년 8월 7일
Dear Valued Guest, Thank you for sharing your experience with the community. Hope to welcome you back soon. Thanks

8/10 - 좋아요

eirik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Bra hotell, fantastisk beliggenhet rett på stranda. God mat og service. Men anbefaler å velge et delux-rom. De billigste rommene er ikke noe særlig. Vi oppgraderte.
2018년 6월에 4박 숙박함
답변 제공: Manager 님, 2018년 6월 29일
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad you had a memorable stay at our property. We hope to welcome you back soon. Thank you

6/10 - 괜찮아요

Neil 님, Chester

좋아요: 직원 및 서비스
Lovely location
Check in experience was fantastic. Hotel is right on the beach. Turn left for some nice restaurants and surfing sea. We had a room at the back of the hotel facing road but the rooms with a sea view look good.
2018년 3월에 2박 숙박함
답변 제공: Manager 님, 2018년 4월 12일
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back soon. Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Manager 님, 2018년 4월 1일
Dear Valued Guest, Thank you very much for the positive review granted. We hope to welcome you back soon Thank you Thanks

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Manager 님, 2018년 3월 29일
Dear Valued Guest, Thank you for sharing your review with the community. We hope to welcome you back soon. Thank you

8/10 - 좋아요

Alan 님, Manchester, England

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good location for a relaxing stay
After having done a lot of travelling we just wanted a few days of relaxation. The hotel fulfilled our brief reasonably well. It has a good pool, and on one side of the hotel is the beach and on the other the main road of the town. Traffic can be [only a little bit] noisy and you may get woken early by the horn of the local train. This did not spoil our stay - but get a room that overlooks the pool and beach.The town is bustling, and there are a few restaurants for you to try, but we ate in the hotel; the breakfasts and dinners were good and lunch was available too. What made it a good experience for us, apart from just doing nothing, was the staff. They were extremely helpful to us, especially when we had a transport problem, and they were happy in their jobs. All were ready with a smile, and to have a laugh and a joke. The hotel fabric was in dire need of refurbishment. It looks 'tired', but our bedroom was very clean and comfortable.
2017년 11월에 3박 숙박함
답변 제공: Manager 님, 2018년 3월 15일
Dear Valued Guest, We are glad to see the sentiments you have shared on Citrus Hikkaduwa followed by your stay. We are delighted to note of your positive endorsement granted. We hope you will visit us again on a possible future visit. Thank you

6/10 - 괜찮아요

Silver 님, London

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Adequate accommodations for a week
Very friendly and polite staff. Staff training needs some input, although the staff was always polite and tried to help. Bar staff were particularly slow. Electrics need upgrading in rooms for charging up gadgets New mini fridges too.. Activities on site need clearer notifications. We had immediate action from staff when they knew we were not happy with our room and appreciated a room with a better view.. I will recommend it with reservations.
2018년 2월에 7박 숙박함
답변 제공: Citrus Leisure 님, 2019년 5월 3일
Dear Valued Guest, Thank you for taking the time to share your feedback. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. We will be sharing your review with our team and will certainly look at the root cause of the issue to take the corrective action in order to service you better. While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
プライベートビーチがあり、終日海辺でのんびり過ごしました。 ホテル周辺にはお土産物が売っている店舗も多くあります。 ビーチに面したオープンテラスにて夜ご飯／朝食を摂り、とても気持ち良かったです。 お部屋で過ごす時間も楽しむ場合は、オーシャンビューの部屋をお勧めします。
2018년 1월에 1박 숙박함
답변 제공: Manager 님, 2018년 2월 18일
Dear Valued Guest, We are glad to see the sentiments you have shared on Citrus Hikkaduwa followed by your stay. We are delighted to note of your positive endorsement granted. We hope you will visit us again on a possible future visit. Thank you

6/10 - 괜찮아요

kate 님, sydney australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great spot right on ocean
Hotel well located mid town on beach front. Staff helpful and friendly. Plenty good local restaurants nearby.
2017년 12월에 2박 숙박함
답변 제공: Manager 님, 2018년 2월 18일
Dear Valued Guest, We are glad to see the sentiments you have shared on Citrus Hikkaduwa followed by your stay. We are delighted to note of your positive endorsement granted. We hope you will visit us again on a possible future visit. Thank you

8/10 - 좋아요

Ann 님, Germany

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place at nice location
Nice hotel at nice location. Staff is pleasant and willing to help. I rated staff with 3* because I have booked room with sea view and they reserved 2 rooms in basement without any view from room. After our guide complaint and ask for new rooms they changed rooms to 2nd floor on our 2nd night onwards. Overall nice experience.
2017년 11월에 4박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff but the catering is lacking
Buffet was adequate but don’t order al la carts or even a burger. The ‘freshly cooked’ food is served cold
2017년 11월에 5박 숙박함

10/10 - 훌륭해요

Bhavic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back. Thank you.

8/10 - 좋아요

Thamali 님, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff and great view!
It was my mother’s birthday trip and we all enjoyed a lot! Thank you for your complementary services and friendly staff. The view is good too! Food as well! Well spent vacation in Sri lanka
2017년 11월에 1박 숙박함
답변 제공: Citrus Leisure 님, 2017년 11월 14일
Dear Valued Guest, Thank you so much for taking the time to share your experience with the community. It is delightful to note that you had a wonderful stay and that our standards and services were up to your expectations. We hope you will visit us again on a possible future visit. Thank you

8/10 - 좋아요

Yvonne 님, Zürich, Schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
schön gelegenes Hotel, toller Komfort für Sri Lank
Ich bereits Sri Lanka und speziell Hikkaduwa seit 30 Jahren - ich wollte einmal weg von einem Guesthouse in ein schönes neues Hotel. Dies habe ich im Citrus gefunden. Alles wirklich toll - Zimmer, Betten, Aussicht, Service, Food. Negativ empfinde ich den Lärm - es ist extrem laut nachts und tags. Oropax ein muss!! Sonst, excellent!
2017년 10월에 8박 숙박함
답변 제공: Citrus Leisure 님, 2017년 11월 14일
Dear Valued Guest, We are glad to see the sentiments you have shared on Citrus Hikkaduwa followed by your stay. We are delighted to note of your positive endorsement granted. We hope you will visit us again on a possible future visit.

6/10 - 괜찮아요

Andi 님, Augsburg

좋아요: 청결 상태, 객실의 편안함
Nettes Hotel mit Schwächen
Erst hatten wir einen Superior Room im alten Hoteltrakt. Das Zimmer und die Terrasse waren schön, aber sehr abgewohnt und dunkel. Es war auch relativ leise. Nach einem Wassereinbruch, waren wir in der besten Kategorie, im neuen Trakt. Die Zimmer waren hell, schön und sie wurde auch gut gereinigt. Leider war es hier durch die Hauptstraße vor dem Haus recht laut. Der Pool war gepflegt, aber die Liegen und die Handtücher ziemlich verbraucht. Das Frühstück war sehr gut und reichhaltig .Das Abendessen war auch nicht schlecht, aber für Sri Lanka zu teuer.
2017년 9월에 19박 숙박함
답변 제공: Citrus Leisure 님, 2017년 11월 14일
Dear Valued Guest, Thank you for taking the time to provide valuable feedback and we value your patronage. Your positive comments are noted however, the other comments highlighted in your review regarding specific areas of operation have been taken into consideration and shared with the relevant superiors to ensure that we provide a better experience to all our guests in future. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2017년 8월에 1박 숙박함

8/10 - 좋아요

Dilan 님, London

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Decent hotel right on the beach.
Good hotel. A little bit hectic when we checked in. But bar and restaurant staff were really friendly.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

F 님, Leerdam

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice pool and seaview
I love their swimming pool and that they have entrance to the beach. The rooms are a little bit small and old, the service of the restaurant is terrible. We complained by the reception, but they only said, sorry for that. So they need to improve their service skills!
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

Rohan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing country and beautiful hotel
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
we are stay previous week waskaduwa citrus hikkaduwa worst
2017년 6월에 1박 숙박함

8/10 - 좋아요

Channa 님, Kandy LK

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the beach
Help full staff,good room service,good buffet breakfast & good foods in restaurant for affordable price.
2017년 5월에 1박 숙박함