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카치나 로지 여행 후기

2.5 out of 5
카치나 로지
413 Paseo Del Pueblo Norte, Taos, NM

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 687개 이용 후기 중 213개" "
평점 8 - 좋아요. 687개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 687개 이용 후기 중 125개" "
평점 4 - 별로예요. 687개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 687개 이용 후기 중 66개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the ambiance-- friendly, peaceful.

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable & Clean
Big, clean spacious room with microwave & refrigerator. Staff was very friendly and helpful!
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Peter

가족 여행
The property was closed for renovations the day after my reservation was scheduled to begin. If I hadn't called them, I wouldn't have known that until the day I was supposed to check in.
2022년 2월에 4박 숙박함

6/10 - 괜찮아요

Carolina

별로예요: 직원 및 서비스
2022년 2월에 1박 숙박함

4/10 - 별로예요

Carlos Antonio

2022년 2월에 1박 숙박함

8/10 - 좋아요

Daryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Funky lodge in Taos
I usually stay at the Kachina Lodge when visiting Taos. The rooms we had this time were more spacious, so that was an added bonus. Overall a nice, quiet place. I only wish that it offered breakfast.
2022년 2월에 1박 숙박함

4/10 - 별로예요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
Basically fine, you get what you pay for. There were no problems it’s just kind of old and needs updating. We didn’t spend much time in our room so it was fine. Marginally clean. Just a place to sleep.
2022년 2월에 2박 숙박함

4/10 - 별로예요

Aidan

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: pinder 님, 2022년 2월 19일
Thanks for your stay.

8/10 - 좋아요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 2월에 4박 숙박함
답변 제공: pinder 님, 2022년 2월 19일
Thanks for your stay.

10/10 - 훌륭해요

Desiree

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: pinder 님, 2022년 2월 19일
Thanks for your stay.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They was exactly as expected based on previous reviews. The room and bathroom were very good size. We had no significant issues other than the TV remote. The heaters were enough to keep the room warm. We had all the the amenities expected. The room was clean.
2022년 2월에 2박 숙박함
답변 제공: pinder 님, 2022년 2월 19일
Thanks for your stay.

10/10 - 훌륭해요

Guillermina

2022년 2월에 1박 숙박함
답변 제공: pinder 님, 2022년 2월 19일
Thanks for your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Space Heaters...Bring Blankets.
Check in went well. Then was told i had space heaters and if i moved either one of them the power would go out in the room. The room was pretty big so the heaters helped very little. The temperature outside was -14 that night. Good thing i was by myself...was not a comfortable time. Was just glad i wasnt outside. In the morning was cold...but the water was hot!! Was like camping inside. Was a drag...just glad the power didnt go out on me again.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
2022년 2월에 1박 숙박함
답변 제공: pinder 님, 2022년 2월 9일
Thanks for your stay

4/10 - 별로예요

Kent

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an unprecedented amount of noise from the upstairs rooms. This was not a fault of the upstairs tenants, but of the structural integrity (or lack thereof) of the building. This facility should be condemned
2022년 2월에 2박 숙박함
답변 제공: pinder 님, 2022년 2월 9일
thanks for your stay and comments, we are very sorry for the IN convince, next time we will try to get you a room on the top floor.

4/10 - 별로예요

Hayley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SLEEPLESS
The renovations are looking nice. The room was clean and comfortable. I'm not sure if the room next door was a smoking room or just the porch but there was an unpleasant but mild cigarette odor in the room. I got past that. The only real problem was that the people next door made a lot of noise all night! I gave them untill 11pm to wind down even though I wanted to sleep but they only seemed to pick up momentum. I don't know what they were on but the yelling, laughing and volume of their voices didn't subside despite a call to management. They only responded by turning down the terrible music they had been blasting but that hadn't even been loud enough to drown the voices out. I got up and banged on the wall (not a thin wall) several times throughout the night with little response. I messaged management a few times but these f***ers continued until about 6am. I finally dozed off only to be awakened less than an hour later by music blaring from the other side. then the all nighters were back up. UGH! no sleep!! I should get a refund or at least a credit since I didn't even sleep there! I used to make this my go to with my family for ski trips but I was really glad I didn't bring them along this time. The front desk seemed indifferent to my complaints and I'm not sure if I will go back
2022년 1월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 28일
Thanks for the stay very sorry for the inconvenient guest next door. Management did speak to the guest, and they promised to be quiet, you were requested to contact us, if the noise didn't stop. there was no communication from you till next morning. We hope to provide you a better experience during your next visit

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Dont use the microwave!!
Check in was good. The clerk knew my name when i walked in. Was in and out in 5 minutes. Room was clean and warm. Brought my stuff into the room and left for some business i had to attend to. Came back to the room around 10pm. There was no power. I called the emergency number and they had the power back on in 20 minutes, but was told not to use the microwave because it would kill the power again. So no warming up food or drinks in the micro. Was a Apollo 13 expierence...dont open the fridge unless you turn the light off in the right order. Haha!! So was kind of paranoid that the heat would shut off in the middle of the night.
2022년 1월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 28일
Thanks for the stay and comments, APOLLO -13 EXPERINCE!!!. we are sorry to hear that you were paranoid. All the request was to turn the heater off, during the usage of the microwave. Again, we are here to help you, if anything goes wrong in the room. Next time no inhibition's, call us so we can help. We are here for you and only you, our Guest.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for families with adjoining rooms
A classic New Mexican motel in Taos. Big rooms, clean, and comfortable. Close to Taos Pueblo, Taos Ski Valley, Rio Grande Gorge Bridge, and more. Friendly staff, but short handed and no breakfast due to COVID. We asked and received adjoining rooms for our stay.
2022년 1월에 2박 숙박함
답변 제공: pinder 님, 2022년 1월 28일
Thanks, hope to see you back soon at the lodge, during your next visit to our enchanting Town of Taos.

10/10 - 훌륭해요

Thomas

2022년 1월에 1박 숙박함

8/10 - 좋아요

Mei HUi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Served our ski purpose
We stayed here for a night to ski at the Taos . The front desk service was great . Room was big and they have amenities but just wasn't open . This served our ski purpose . The value was good . The heater was not working and the main heating source was two space heaters . We didnt feel cold at night . The pet is additional 20 just to share with anyone . Room has fridge and microwave
2022년 1월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 28일
Thanks for the stay and your comments, Onsite restaurant is closed, and we are looking for a good fit for enchanting town of Taos, since covid and with labor shortage, it has been a struggle to find a proficient operator for the restaurant. The old basement heaters are being phased out. Hence, we have two heaters in the room, and these are well oversized for the rooms.

6/10 - 괜찮아요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Family stay
Their staff was great. The only issue was that we could hear the party above us walking around all night long. If I stay there again, I would just request to stay in one of their one story buildings. Very large, spacious rooms!
2022년 1월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 17일
Thanks for the stay and comments, we are very sorry for the gust above you room, hope to give you a better experience with your next visit.

2/10 - 너무 별로예요

Kim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful!
Awful, will never stay there again.
2022년 1월에 3박 숙박함
답변 제공: pinder 님, 2022년 1월 17일
THANKS, COULDN'T GIVE YOU THE ITEMIZED BILLING, WHICH WAS PAID TO EXPEDIA. DID ADVISE TO CONTACT EXPEDIA FOR THE BILLING PAID TO EXPEDIA.

8/10 - 좋아요

Larry 님, Castell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location and price are perfect for skiers. Older property that hasn’t been updated, but still a great value. No restaurant was a bummer. They used to have a great breakfast deal. Staff is very friendly and helpful.
2022년 1월에 3박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, we are glad you enjoyed your stay with us, we are looking for a right candidate for the restaurant, after Covid, it has been a uphill struggle for everyone in the restaurant industry. May be next visit, we can overcome all the shortcomings.

8/10 - 좋아요

Tyson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big rooms, great staff
2022년 1월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, will love to have you back.

8/10 - 좋아요

Earnie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bang for your buck
Kachina is what it is. Moderately priced with a decent location. Front desk was extremely helpful. Rooms were big. Walking distance to most things. Will stay again.
2022년 1월에 3박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for your stay and comments, will love to haave you back soon.

2/10 - 너무 별로예요

Giovanni

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2021년 12월에 2박 숙박함

6/10 - 괜찮아요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was alright overall. The window by the bathroom had a broken lock, so we didn’t really feel all that safe. They did have a fire pit that was nice and the room was large. I feel like for the money we paid, it was just ok.
2021년 12월에 2박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for your stay and comments, wish you had brought this up during your stay, would have certainly addressed the issues.

6/10 - 괜찮아요

stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Towels like sandpaper
Comfotable enough, the space heaters helped to warm things up. The towels were like sandpaper, though. I don't expect a brand new towel in a hotel, but I run a short-term rental and we generally upgrade our towels every year. This one felt like it was a decade old.
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, Thanks for your stay and comments, it is just sad folks, who are in the business will not see anything positive during their stay, like brand new window treatment, tubs, tiling in the room, new shower mixers, coffee makers, new linens and much more. we took over the property in 2019, and all the linen, including towels were introduced, all inventory is examined on quarterly basis and culled hence decade old is a bit of ........ We hope to see you again, and will try our level best to satisfy your requirements.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a nice hotel, but it definitely took a hit due to COVID. However, it seems to be bouncing back. It is within walking distance to the plaza and all of the nice restaurants and shops on the Paseo. Pet friendly too.
2021년 12월에 2박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for your stay and comments, hope to see you back soon.

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yes I have reviewed here before. It is my favorite place to stay in Taos. Is it the Ritz? no but for my money it has rustic charm and great amentites. I would take my family here no problem!
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for the stay and comments. Will love to have all the family in the summer.

10/10 - 훌륭해요

Raju

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property location and aesthetics
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, for the stay.

6/10 - 괜찮아요

Susan

2021년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was a little bumpy initially when they told us up front at check-in: the room heating system hasn't been working, give it about 2 hours to warm the room." On a 7 degree night, it was not what we wanted to hear. Eventually they did offer us additional room heater and blankets but I think the communication could have been better.
2021년 12월에 3박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, we knew you will enjoy your stay, thanks for all the positivity during your stay and hope to see you back soon at the lodge.

8/10 - 좋아요

Cari

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and nice clean rooms. Towels were a little stiff. Didn’t know about the pet fees associated so wish that had been more transparent in the booking. Overall good experience!
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, for the stay and look forward to your next visit.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice hotel. Ww will stsy again
2021년 12월에 2박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for the stay and comments.

6/10 - 괜찮아요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was basic, but very clean. Great to have fridge and microwave. We did have a dog room. It smelled strongly of smoke initially. Guessing they smoker's rooms and dog rooms are the same. Staff was helpful and friendly.
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for the stay.

10/10 - 훌륭해요

Shaun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
thanks

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away, not what it used to be.
I am writing this after just being yelled at in front of my room, by "management", Miles the person who checked us in last night. "You can checkout or you can stay, you have to decide right now!" Literally yelling at me after pounding on my door. Why? Because I requested a room change. The night before, the people above us were up stomping around until 1 AM. Then they got up at 4AM stomping about until they left at 630AM. In the meantime they came out, started their truck and left it running for 45 minutes while having a loud conversation this morning. Apparently, they are workers staying here long term. Which is why I requested the room change. I checked on hotels.com, and there were rooms available for tonight, but I was told they were sold out and would not change our room. When I brought this up to Miles, he just said, well we are not changing your room. When we got to the room the night before, the bathroom sink was still dirty, still had soap residue from before, the shower was not clean, the bottom of the toilet was dirty, spots on the bathroom wall that had not been cleaned. My wife used a washcloth to wipe the table, nightstand, and dresser tops. It came up gray and dingy. The remote still had ice cream (?) drippings on it. After showering last night and walking around on the bare floor this morning, our feet were dirty. Been coming here since 1986, this will be our last stay here, especially after being treated like WE did something wrong. Miles is a disgrace.
2021년 12월에 2박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks, would love to respond, but better said, HAVE A BLESSED DAY. Not the facts, you abused near enough every staff, you came across.

6/10 - 괜찮아요

Anton

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
The property is very well located, close to Fechin House that we wanted to visit. However, the staff is untrained and lacks good manners and has strange idea that they can joke at visitor’s expense for no reason. One person while talking about incidental temporary hold on a credit card explained that it is done in case we steal a TV set or something like that. Phrasing it like that is simply demeaning to law abiding customers. The property is rather old and is not in a good condition. The rooms were warm, but the heating system was very noisy, and because of that we did not sleep well at night. The electric sockets are very old and can barely hold the power cord plugs. The lamp on the night stand near the bed did not work at all, and it was very inconvenient.
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Sorry for the bad experince, will certainly take your comments, and train staff better on the interaction with the guests.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nice staff
The room we were assigned had no power and no heat. Miles at the front desk was very accommodating and friendly. We were reassigned a room after mild complaining.
2021년 12월에 1박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks for your stay, all town was out of one phase of power, and we tried our level best to accommodate our Guest to the best of our ability, and it is always great to have Guest like yourself with so much of understanding. Will love to have you back soon at the lodge.

10/10 - 훌륭해요

DONNA M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love
We have stayed here several times. It is close to our favorite place to eat (Michael’s kitchen). It just across from a convent store as well. Room was nice. We have pets and they are a very friendly motel for pets.
2021년 10월에 3박 숙박함
답변 제공: pinder 님, 2022년 1월 11일
Thanks

8/10 - 좋아요

Almir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rustic style
2021년 11월에 1박 숙박함
답변 제공: pinder 님, 2021년 11월 29일
thanks for your stay and comments, we are glad you enjoyed your stay with us and hope to see you back soon at the lodge.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcomed change
This is a quaint motel in the process of being moderized. Comfortable, safe and affordable. Will stay again! Miles at the front desk deserves a raise! Very personable and helpful! Thank you!!
Standard queen room
2021년 11월에 1박 숙박함
답변 제공: pinder 님, 2021년 11월 29일
thanks for your stay and comments, we are glad you enjoyed your stay with us, We are so happy you enjoyed our staff's hospitality and saw the upgrades, we to hope to see you back soon at the lodge.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole sray was quiet and it was solitude that i needed. And though my stay was cut short, i really enjoyed my visit there.
2021년 11월에 7박 숙박함
답변 제공: pinder 님, 2021년 11월 29일
thanks for your stay and comments, we are glad you enjoyed your stay with us and hope to see you back soon at the lodge.

2/10 - 너무 별로예요

Joseph M

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel experience I’ve had in Taos. Late at night we heard a loud banging on our door and saw a truck driving like a mad man in the parking lot. The next day as were leave a man came from the stairwell without a shirt on chasing our car down. We told staff we about the incident and asked to change rooms, and instead management scolded us saying the property is safe and nothing is wrong. I stated I don’t feel heard or validated and this made on of the men get even more upset continuing to argue. I thought I’d be met with a staff willing to help but instead they wanted to confront. Besides this the rooms are dirty with stained walls and be ready for the bathroom doors not to shut. No WiFi but the land is beautiful.
2021년 11월에 2박 숙박함
답변 제공: pinder 님, 2021년 12월 15일
Thanks for your stay and review, with all the problems you still stayed at the property for two days. Sorry couldn't satisfy you. please have a blessed day.

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room wasn’t clean the bottom of the toilet hasn’t been clean in awhile. I cleaned the top myself. The guy at the desk when we Checked in was great.
2021년 11월에 1박 숙박함
답변 제공: pinder 님, 2021년 11월 29일
thanks for your stay and comments, we are very sorry for the oversight of the housekeeping in regards to the cleanliness, we certainly will share your feedback with the housekeeping staff.

10/10 - 훌륭해요

wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, spacious rooms. While there was no room service, the staff was responsive to requests. Requests were left on the table outside our room.
2021년 10월에 3박 숙박함
답변 제공: pinder 님, 2021년 11월 29일
thanks for your stay and comments, we are glad you enjoyed your stay with us and hope to see you back soon at the lodge.