Very disappointing and far from a 5 stars hotel. They have a busy and a non-friendly staff, but the worst part was the cleanliness level.
The housekeeping ignored the dirty glasses and dishes for days in the room and often forgot to add water, bath robes etc..
The shocking part was to find out that they arrange the bed ignoring the visible dirt on the sheets. Not only we didn’t get an apology when we complained, but we had an arrogant answer (By One frisky Shalev) that claimed that they can change the sheets after every 5 days, and that its our responsibility to ask for the sheet change in case they get dirty.
This was the hotel attitude, and I cant believe the Hilton looks like this.