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햄프턴 인 캔자스시티-에어포트 여행 후기

2.5 out of 5
햄프턴 인 캔자스시티-에어포트
11212 N Newark Cir, Kansas City, MO

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 673개 이용 후기 중 261개" "
평점 8 - 좋아요. 673개 이용 후기 중 210개" "
평점 6 - 괜찮아요. 673개 이용 후기 중 104개" "
평점 4 - 별로예요. 673개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 673개 이용 후기 중 38개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Gay

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Erin H 님, 2024년 4월 19일
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location from airport. The room was very nice and clean.
2024년 4월에 1박 숙박함
답변 제공: Erin H 님, 2024년 4월 19일
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

10/10 - 훌륭해요

Callie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was wonderful !!!
2024년 4월에 1박 숙박함
답변 제공: Mark 님, 2024년 4월 9일
Dear Callie,We are glad that you had a wonderful stay. we appreciate the perfect 5 out 5 rating! We hope to see you again when your travels bring you to Kansas City!Sincerely,Assistant General Manager

8/10 - 좋아요

Andrea Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was fine for our needs -- we just needed a place to stay before a very early flight the next morning that offered free shuttle service. The shuttle service is listed as 24 hours on this booking site but actually it's not--the hours are limited and you need a reservation, but it wasn't a problem as the shuttle coordinates with the earliest flights at the airport. Beds and pillows were soft and comfortable. The bathroom was large and had nice amenities. Free WiFi took way too long to access.
2024년 3월에 1박 숙박함
답변 제공: Mark 님, 2024년 3월 26일
Dear Andrea Jo,Thank you for your feedback regarding your stay. We are delighted that our services met your needs. On the website under "Amenities" and "Parking and Transportation" it does state that our courtesy shuttle runs from 4:00am-11:30pm, so we apologize if there was any confusion. We hope to serve you again when your travels bring you back to Kansas City.Sincerely,Assistant General Manager

8/10 - 좋아요

Sharon

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Location to airport
2024년 2월에 1박 숙박함
답변 제공: Mark 님, 2024년 2월 28일
We are delighted that you enjoyed your stay. We look forward to seeing you again soon!

6/10 - 괜찮아요

Steven

연인과의 여행
좋아요: 청결 상태
.
2024년 2월에 1박 숙박함
답변 제공: Mark 님, 2024년 2월 24일
Dear Steven,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to stay with airport shuttle !
2024년 2월에 1박 숙박함
답변 제공: Mark 님, 2024년 2월 24일
Dear Sharon,We are delighted that you enjoyed your stay with us! Thank you for the perfect 5 out of 5 rating! We look forward to serving you in the future.Sincerely,Assistant General Manager

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the first floor there was some noise occasionally that would wake me up. Other than that it was a good place to stay. The staff are very helpful.
2024년 2월에 2박 숙박함
답변 제공: Mark 님, 2024년 2월 24일
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 - 훌륭해요

ELAINE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all of the above !
2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 2월 1일
Dear Elaine,We are delighted that you enjoyed your stay with us. We look forward to serving you again soon!Sincerely,Assistant General Manager

8/10 - 좋아요

Stewart

I requested a room with 2 beds got there Nd was pit in room with one small bed cal the desk and got moved to a room with king bed hampton is get tig with toiletries no bar soap for shower no shower cap and no hand lotion oh no extra toilet Paper come on Hilton you can do bett
2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 22일
Dear Stewart,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m sorry to hear we fell short of meeting those expectations.Your feedback is very important to us, and I’ll address these issues with the appropriate departments. Rest assured that we are taking the appropriate measures to correct the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night with my family for an early morning flight. 7 minutes from KCI and offers a shuttle or weekly parking if needed. Beds were comfy, pillows were ok, and the whole hotel had a warm, very pleasant smell through out. The attendant on was very helpful in telling me where to park so that it was adjacent to my room so that I could remote start my car the next morning when it was very cold. The only issue we had was the heat in our room did not work but were immediately moved to another room that was still where I could remote start my vehicle. Reilly made our stay very enjoyable due to going above and beyond. 10/10 recommend!
2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 18일
Dear Emily,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with Reilly, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely, Assistant General Manager

10/10 - 훌륭해요

Anne

2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 17일
Dear Anne,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

6/10 - 괜찮아요

Joe

2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 17일
Dear Joe,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service.

6/10 - 괜찮아요

Annette

연인과의 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 12일
We are delighted that you enjoyed your stay with us. We look forward to seeing you again!

10/10 - 훌륭해요

Sergio Gustavo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 9일
We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Janice

2023년 12월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 17일
Dear Janice,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mark 님, 2023년 12월 23일
Dear Mary,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Jesse

2023년 12월에 1박 숙박함
답변 제공: Mark 님, 2024년 1월 2일
Dear Jesse,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.We appreciate the perfect 5 out of 5 rating, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

8/10 - 좋아요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mark 님, 2023년 12월 7일
Dear Shirley,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

DeWayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 11월에 1박 숙박함
답변 제공: Erin 님, 2023년 11월 28일
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Mark 님, 2023년 11월 21일
Dear Scott,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Antoinette

단체 여행
Exceptional staff, so friendly! Facilities are clean and comfortable. Will definitely visit again!!
2023년 10월에 1박 숙박함
답변 제공: Erin 님, 2023년 10월 30일
Thank you so much for choosing to stay with us. We look forward to serving you again soon.

10/10 - 훌륭해요

Anita

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only negative was the hair in the bathroom on the floor, in the shower on the walls & in tub. Almost like someone took a shower then cut their hair & blow dried it! Otherwise, it was a great stay. Staff was great & the rest of the room was clean. Great shuttle service & guest snacks for those guests on the move.
2023년 10월에 1박 숙박함
답변 제공: Erin 님, 2023년 10월 30일
Thank you so much for your feed back. look forward to serving you again very soon.

10/10 - 훌륭해요

Cayden

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing. Def would stay here again
2023년 10월에 1박 숙박함
답변 제공: Erin 님, 2023년 10월 30일
Thank you so much for choosing to stay with us. We look forward to serving you again very soon.

10/10 - 훌륭해요

Megan

2023년 10월에 1박 숙박함
답변 제공: Mark 님, 2023년 11월 21일
Dear Megan,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 - 훌륭해요

Diane

2023년 10월에 1박 숙박함
답변 제공: Erin H 님, 2023년 11월 14일
We appreciate your 5-star rating! Thank you for choosing our hotel. If there's anything specific that stood out for you or if you have any suggestions, we'd love to hear more about your experience. Safe travels!

10/10 - 훌륭해요

Vicki

2023년 10월에 1박 숙박함
답변 제공: Erin H 님, 2023년 11월 14일
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

4/10 - 별로예요

Tavarious

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Please feel free to reach out to our customer service team so we can work to make things right.

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very nice
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
😊
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

8/10 - 좋아요

JUAN M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

6/10 - 괜찮아요

Roger

좋아요: 청결 상태, 편의 시설/서비스
We attempted to check-in and received a key to our room. We went directly to the room and unlocked the door and found a family with 2 kids in there. We checked our key assignment and was told by the father we were in the wrong room.we went back to the front desk and reported the problem .We were instructed that no one was in that room and we could get a different room. We immediately took the offer but could hear the desk tell the occupants of our original room they would have to move. The father informed the clerk that they had been in the room the night before and were assigned to that room for three nights. What a mess.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
I'm truly sorry to hear about the inconvenience you experienced during your stay. We apologize for the room mix-up, and we're taking steps to ensure this doesn't happen in the future. Your feedback is valuable, and we hope you'll consider giving us another chance to provide you with a seamless and enjoyable stay in the future. Please reach out to our team if you need further assistance.

10/10 - 훌륭해요

JUDITH 님, Augusta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience with our staff. We look forward to hosting you again.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shuttle on time
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff clean rooms and close to everything
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

4/10 - 별로예요

deborah

별로예요: 청결 상태
Tile floors needed mopping, bathroom. No tv in gym bored during workout. Staff not helpful 3 to 11 pm shift. No fresh baked cookies like at other H I locations. Wont be back. You can send my receipt to thus e mail.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Thank you for sharing your feedback about your recent stay at our hotel. We're sorry to hear that you were disappointed with your experience. We value your input, and we'll use your comments to make necessary improvements. Now that our renovations are complete, we hope you'll consider giving us another chance in the future to provide you with a better stay.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary Kay

2023년 8월에 2박 숙박함
답변 제공: Erin H 님, 2023년 10월 17일
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 - 훌륭해요

Karine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Free Airport shuttle is why my family chose this hotel. Clean and modern.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Janet

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not up to Hampton standards. Felt like a cheap ratty hotel.
2023년 8월에 1박 숙박함

4/10 - 별로예요

andrew

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean room.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

John 님, Mount Kisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here was particularly good. It is also the only hotel I have ever stayed where staff left pre-made breakfast bags for anyone who departed the hotel after breakfast had ended. Extremely thoughtful. Some other reviews I've seen mentioned the ongoing renovations - I didn't find this an issue at all (and was told they are nearly finished).
2023년 8월에 1박 숙박함

4/10 - 별로예요

Melissa

가족 여행
별로예요: 숙박 시설 상태 및 시설
Renovating
The hotel eas renovating but the parking was terrible and our room has a bright light shining in all night, with no way to close the blind
2023년 8월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
Property was new and still under construction. Rooms were so small barely enough room to move around
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

James 님, Fort Smith

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Na
2023년 7월에 1박 숙박함

8/10 - 좋아요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jamison

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Marilyn 님, Pride

좋아요: 청결 상태, 직원 및 서비스
HOTEL UNDER RENNOVATIONS SO WAS OBVIOUSLY BEING WORKED ON. STAFF WAS EXCELLENT!