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문라이즈 호텔 여행 후기

4 out of 5
문라이즈 호텔
6177 Delmar Blvd, St. Louis, MO

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1299개 이용 후기 중 904개" "
평점 8 - 좋아요. 1299개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 1299개 이용 후기 중 110개" "
평점 4 - 별로예요. 1299개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1299개 이용 후기 중 33개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Steve

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairly new hotel in trendy area close to restaurants and things to do. Perfect place to stay with you dog. Hotel bar and restaurant have decent selections for food and drink as well. Most of the staff very friendly and accommodating, though one of the female bartenders inside the restaurant could use a lesson on her manners. The rooftop bar staff was very nice and the view is great. Would definitely go back.
2024년 4월에 3박 숙박함
답변 제공: Reservationist 님, 2024년 4월 18일
Thank you for your feedback, Steve! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to enjoy Delmar loop!
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 17일
Thank you for your feedback, Taylor! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great boutique hotel. Very unique.
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 16일
Thank you for your feedback, Carl! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Riki

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The concept is pretty cool, however, we stay in the Josephine Baker room, that again was pretty neatly themed. However, it was dirty. There were stains on the curtains, the comforter covering the bed had obvious stains as well. It was pretty evident that the hotel is fairly old. I utilized the gym and it too definitely showed its age. Every gym I’ve ever been in and the “nice hotel” has water available. This did not. . I utilized the gym and it too definitely showed its age. Every gym I’ve ever used in a “nice hotel” had some form of water available, bottled or fountain. This gym did not. The staff was very kind.
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 16일
Thank you for your feedback, Riki. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been hip to Moonrise for 10 years... Great place and great location...
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Brian! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were on third floor and we could hear the music from rooftop bar when trying to sleep. No microwave. CVS walkable sells beer. Great showerhead, comfy bed. Cool lobby. Great in room coffee. Public parking worked for us.
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Suzanne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Makayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
fantastic !!
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Makayla! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Chad 님, Farmington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice staff
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Chad. We would love to hear more about your stay if you'd like to reach out.

4/10 - 별로예요

Junya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Junya. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Jessica

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 15일
Thank you for your feedback, Jessica. We would love to hear more about your stay if you'd like to reach out.

6/10 - 괜찮아요

Anne

연인과의 여행
좋아요: 청결 상태
They did not have coffee for my room. Apparently they were out and wanted to charge me $5.00 for one from their restaurant?!! A 3 star at best. Would NOT stay here or recommend
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, Anne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are very pleased. Clean and tastefully decorated rooms, facility. Great rooftop bar with view of city. Great service. Adjacent to Washington University, St. Louis walk of Fame right on the street leading into the hotel. We’ll be back..
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, Leslie! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Malissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome mini museum inside, very quiet sleeping areas behind security doors. And as someone with back and hip problems, i feel the need to mention how comfortable the beds are! Both soft and firm at the same time. Only negative for me personally is the rain showers, many people love this type of shower, personally its not ideal for me esp with young kids. But hey! Big safety plus is the floor of the shower isnt about to result in a slip!
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, Malissa! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique retro sci-fi decor, great dining & cocktails, attentive staff. Pet-friendly too!
2024년 4월에 3박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, John! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Jacob 님, anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay there. Very clean staff very nice. Roof top bar was awesome with the view of the city. Definitely be staying there again.
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 9일
Thank you for your feedback, Jacob! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, Elizabeth. We would love to hear more about your stay if you'd like to reach out.

6/10 - 괜찮아요

Andy

좋아요: 직원 및 서비스
별로예요: 청결 상태
Not the best, not the worst.
2024년 4월에 4박 숙박함
답변 제공: Reservationist 님, 2024년 4월 8일
Thank you for your feedback, Andy. We would love to hear more about your stay if you'd like to reach out.

10/10 - 훌륭해요

Michael 님, Kansas City

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property very clean! Staff very friendly and attentive.
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 8일
Thank you for your feedback, Michael! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Marbel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 5일
Thank you for your feedback, Marbel! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Domenica 님, Winfield

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was fine! The moon theme is so cute. Parking behind the building is super easy and there is a lot available. Our pillow cases were very dirty when we got to our room, called for clean ones and went down to grab them. Came back up and noticed the sheets were also dirty/stained. Thankfully we had throws with us so we slept on top of their comforter and used our throws for warmth. The bathroom is spacious and pretty, the toiletries smelled so good but the bathroom was also dirty. Overall it wasn’t anything crazy, but I’ve paid much less at “lower quality” hotels and they were cleaner than here.
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 4일
Thank you for your feedback, Domenica. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Marianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a terrific place to stay in a great location. The decor was fabulous, the room was great, the bathroom was nice, and the staff were very helpful. I would recommend this hotel to anyone visiting STL.
2024년 4월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 4일
Thank you for your feedback, Marianne! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Kenneth

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and relaxing
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 4일
Thank you for your feedback, Kenneth! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Hiroyuki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
セントルイス・ワシントン大学、フォレストパークに近く、歩いて行くのに良い。施設は新しくはないが、月を意識したインテリアがユニークで面白い。
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 1일
Thank you for your feedback, Hiroyuki! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

4/10 - 별로예요

Leora

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
We flew in from the West coast and arrived at almost 1am to find that the beds are made with a bottom sheet, then a duvet and a top sheet. So your body is touching the duvet with no sheet between you and the duvet that never gets washed. I've literally never seen that before. It was so late, we just remade the beds with the sheet below the duvet instead of on top of it and folded it over so we wouldn't have to touch the duvet. There were also only 2 tissues in the tissue box. The next morning we were woken up at 7:30 by loud music and banging in the hallway every minute or so. We waited an hour thinking that it would stop or that it was coming from outside but eventually I went out in the hall - it was housekeeping! Playing loud music, and using the lock mechanism to keep doors open and letting them slam every time they went to get something off the cart! I explained that it was making a lot of noise and the housekeeper said, "ok". Then I asked if she could please make our beds with 3 sheets so that the duvet was covered and she said, "ok". We left the room at 9:30am, returned at 5:30, and the room was not clean. I called the front desk and they said housekeeping was gone from the day and what did I need. And they sent up sheets for me to make my own bed. Our room smelled like dog, and there was a dog bed in the hall outside our room all three days we were there. Disappointing.
2024년 3월에 3박 숙박함
답변 제공: Reservationist 님, 2024년 4월 1일
Thank you for your feedback, Leora. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and cozy
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 1일
Thank you for your feedback, Jeremy! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
—
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 4월 1일
Thank you for your feedback, Stephanie. We would love to hear more about your stay if you'd like to reach out.

10/10 - 훌륭해요

Stephen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed out 3 night stay. Room was clean and comfortable. Staff was very friendly and helpful. It's a unique hotel with interesting displays and decorations.
2024년 3월에 3박 숙박함
답변 제공: Reservationist 님, 2024년 3월 27일
Thank you for your feedback, Ray! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay Highly recommend
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 26일
Thank you for your feedback, Rick! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun and colorful place to stay! With a roof top bar!
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 25일
Thank you for your feedback, Megan! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Gabrielle 님, Freeport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 25일
Thank you for your feedback, Gabrielle! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

4/10 - 별로예요

Tammy

2024년 3월에 1박 숙박함
답변 제공: Alex Britton, Administrative Assistant 님, 2024년 4월 15일
Thank you for your feedback, Tammy. We're so sorry to hear that your stay with us was not what you wanted. We would love to hear more about your experience with us if you'd like to reach out!

10/10 - 훌륭해요

Paige

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay! And all the spacey decor the owner has collected over the years!
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 25일
Thank you for your feedback, Paige! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

2/10 - 너무 별로예요

Michael

2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 11일
Thank you for your feedback, Michael. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice. Check in was fast and easy so was check out. Room was nice and clean.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 22일
Thank you for your feedback, Dawn! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time staying here. Loved our stay! Room was comfy, and the location can’t be beat.
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 25일
Thank you for your feedback, Catherine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and had an amazing vibe
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 22일
Thank you for your feedback, Joseph! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish they had options to stream to the tv in the room
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 20일
Thank you for your feedback, Tina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Dalton

2023년 12월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 8일
Thank you for your feedback, Dalton. We would love to hear more about your stay if you'd like to reach out.

8/10 - 좋아요

Isabelle

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 20일
Thank you for your feedback, Isabelle. We would love to hear more about your stay if you'd like to reach out.

8/10 - 좋아요

Tynesha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location, the suite was nice. Staff was very rude
2024년 2월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 20일
Thank you for your feedback, Tynesha. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 - 훌륭해요

Justine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there for 3 days, 2 nights and it was amazing. So many restaurants to try within walking distance. The room was clean, staff was friendly and always willing to help. The rooftop and bar was open late and we met some really nice people. Anytime we’re in St Louis we will stay at Moonrise.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 20일
Thank you for your feedback, Justine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 4월 3일
Thank you for your feedback, Andrew. We would love to hear more about your stay if you'd like to reach out.

6/10 - 괜찮아요

matt

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great location and very nice staff. Hotel was a little rundown.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 12일
Thank you for your feedback, Matt! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is so cute. It is early March so the rooftop stuff wasn't open, but it was still cool to look out over the area. You can see the arch from there too. The rooms were clean and spacious, lots of cute moon decor. The bathrooms were clean and had nice toiletries. They smelled wonderful There is so much to easily walk too. A very cool world market a CVS, lots of delicious dining options. I was nervous about parking due to other reviews but there were always two security guards when we were out there and it was well lit. They also closed the gates almost all the way late at night so it felt like whoever owns the parking lot took some extra steps to prevent issues. I would definitely love to stay there again.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 12일
Thank you for your feedback, Kathy! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 - 좋아요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This hotel is in a great location. Lots of restaurants and shops are walkable from the property. The staff is very friendly and knowledgeable. The one thing to note is that some aspects of the room seem a bit worn and could use a refresh. Wallpaper in the bathroom was peeling some. Chair in room was stained, and the carpet and curtains were pretty dated. These are things my husband wouldn't even notice. So its a great location with nice people, but if you're looking for a spotless or fresh looking room, it doesn't have that.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 12일
Thank you for your feedback, Sabrina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 13일
Thank you for your feedback, Julia. We would love to hear more about your stay if you'd like to reach out.

10/10 - 훌륭해요

Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sky was very welcoming and the other staff was always ready to assist if you looked lost! The rooms were clean but the ironing board needs some love. Would recommend and stay again.
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 11일
Thank you for your feedback, Antonio! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Colleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The beds were very comfortable and the hotel is very unique. The guy at the front desk said he would call me when the room was ready, and I never got a phone call. We were given a room on the 7th floor which was fine, until I realized we were under the bar and the music was really loud until 1:30 in the morning. We were getting up at 6:00 to leave town so we barely slept. The gym area was nice, but I got on the floor to stretch and noticed how dirty the floor was and all the dust on the baseboards. I don't think anyone has cleared the floor in a long time. The sanitizer was empty and the dispenser for wipes wasn't working. I went back to our room to shower and found a big clump of hair sitting on the shower drain. None of us had used the shower.
2024년 3월에 1박 숙박함
답변 제공: Reservationist 님, 2024년 3월 11일
Thank you for your feedback, Colleen. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

8/10 - 좋아요

Alberta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful the staff especially Clay and Ms. A were amazing!! Always helpful going above and beyond! Only issue is the parking ..tight ..need security full time. Several cars broken in to. Sunday night. Probably kids but need security full time whole parking area. Again Beautiful Hitel. Had a great st a y will stay again!
2024년 3월에 2박 숙박함
답변 제공: Reservationist 님, 2024년 3월 11일
Thank you for your feedback, Alberta. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.