안뜰

컨퍼런스 애스턴 호텔 여행 후기

4 out of 5
컨퍼런스 애스턴 호텔
Aston Street, Aston University Campus, Birmingham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 460개" "
평점 8 - 좋아요. 1000개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 115개" "
평점 4 - 별로예요. 1000개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 47개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

미나

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다.
에어컨이 없는것 빼고 다 좋습니다. 랜선 포트가 있지만 운영하는 학교 측 보안정책때문에 랜선 사용은 불가하고, 와이파이만 사용할 수 있습니다. 인터넷이 잘 되진 않지만, 호텔의 문제가 아니라 버밍엄 전체가 그렇습니다.
2019년 6월에 4박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Victoria Louise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place upgraded room nice breakfast close to centre
2024년 3월에 1박 숙박함
답변 제공: Ben 님, 2024년 3월 22일
Dear Victoria Louise,Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

6/10 - 괜찮아요

Joao

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Noisy room
2024년 3월에 1박 숙박함
답변 제공: Ben 님, 2024년 3월 22일
Dear Guest, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are so sorry you experienced a lot of disruption during your stay due to the disturbance from other guests on the floor you were staying on. We understand that sort of behaviour is not acceptable especially when it is disrupting other guests within the hotel.Our team go above and beyond to ensure these sort of issues don’t happen and if they do they are dealt with immediately.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service, clean and good location
2024년 3월에 1박 숙박함
답변 제공: Ben 님, 2024년 3월 22일
Dear Robert, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

6/10 - 괜찮아요

Jack

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kay

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Open plan accommodation and modern facilities
2024년 3월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 3월 6일
Dear Philip, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly receptionist. Clean and quiet room.
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 26일
Dear Amber , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback, following your visit to Conference Aston.We are glad to hear you have found your stay comfortable and good value for money. Our team strives to give all our guests an exceptional experience, so reading feedback like this really puts a smile on our faces, I will ensure the team receive your kind words.We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff service, easy to get to and the room was clean
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 18일
Dear Michael , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Katijah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and great staff
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 18일
Dear Katijah , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

MOIRA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay again and handy to walk into the centre of Birmingham.
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 16일
Dear Moira, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team

10/10 - 훌륭해요

Sherrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect location, lovely people.
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 16일
Dear Sherrie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

4/10 - 별로예요

Haydar

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 16일
Dear Haydar, Thank you for taking time to leave us a review,, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay and we are open to hear more bout your experience.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,

10/10 - 훌륭해요

Tilak

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satff was quite good for sure coming back
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 11일
Dear Tilak, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Oneil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 2월 12일
Dear Oneil, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Harshit

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place. Right in the heart of Aston Uni.
2024년 1월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 31일
Dear Harshit, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 31일
Dear Rebecca, Thank you for taking time to leave us a review. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Masato

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 24일
Dear Masato, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Mahran

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay
답변 제공: Conference Aston Team 님, 2024년 2월 11일
Dear Mahran, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Paul

2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 7일
Dear Paul, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay with a few minor issues.
Not much hanging room or hooks on doors, dark room even with all lights on. Poor pressure on shower. Dining square table top kept tipping with the slightest weight on it but noticed it was removed later. Pleasant staff helpful, beautiful place & good parking. Convenient would stay again regardless of the few faults.
Outside hotel
Near hotel
Near the Bullring
2023년 12월에 2박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 7일
Dear Alan, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise as well as to see if we can improve the points you have risen.We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Jane

2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 7일
Dear Jane, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and vegan friendly
Chose this hotel as a 15 min walk from the station and centre. Comfortable, clean room and bathroom with a very comfortable bed. Vegan friendly as provided vegan breakfast inc oat milk, so was happy
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 7일
Dear Marina, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Katie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel just outside main centre of town. 5 minute walk to Children's Hospital. 10 minute walk to Bullring. Great location. Lovely room. Said single room but bed bigger than a single (but not double). Ideal for a solo traveller. Decent shower. Only problem was I got woken up at about 3am by glass being poured into a recycling/bin truck. Possibly by a nearby pub? Otherwise great stay and would use again.
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2024년 1월 7일
Dear Katie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 19일
Dear Guest, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aston
Room was lovely and clean
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 17일
Dear Aston, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

jagjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
every thing i like
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 16일
Dear Jagit, Thank you for taking time to leave us a review, following your visit to Conference Aston.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Massively overpriced for a budget hotel experience
I checked in and the reception desk clerk was OK. The hotel felt tired and dated. The room itself was OK, but the mattress was completely knackered. The lock on the door didn't work, which was far from ideal. The shower worked, but I can't say any more than that :(
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 16일
Dear Guest, Thank you for taking time to leave us a review, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay .We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,

10/10 - 훌륭해요

Colin

2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 16일
Dear Colin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Yassin

단체 여행
좋아요: 청결 상태
I will give 10 of 8
Everything in this hotel was amazing in terms of the place where it located and the weather. Customer Service was amazing too. I would love to visit again
2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 16일
Dear , Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,Conference Aston Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Handy and good value
Well located for the city, but nicely away from the chaos. Very good value. Room is fairly basic but has everything you need, is fairly modern and very clean. Noise insulation to the corridors could be better but the room was warm and the bed very comfy. Staff on the front desk and the cleaning staff were all very pleasant. Would recommend and would stay again.
2023년 12월에 1박 숙박함
답변 제공: MK 님, 2023년 12월 11일
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

8/10 - 좋아요

James

2023년 12월에 1박 숙박함
답변 제공: MK 님, 2023년 12월 11일
Dear JamesThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

4/10 - 별로예요

Anisa

2023년 12월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 16일
Dear Anisa, Thank you for taking time to leave us a review, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay .We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,Conference Aston Team

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay, as usual.
Just a one-night solo stop. Everything about my stay was good. Check-in was efficient and friendly, the room itself was good, the bed was great, and I was looked after very well by the staff at breakfast. What’s not to like? For me it’s a bit of a nostalgia trip because I used to work at Aston and remember this particular building with some affection. This hotel is always my first choice when staying in Birmingham.
2023년 12월에 1박 숙박함
답변 제공: mk 님, 2023년 12월 11일
Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Aston conference team

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent would stay again
2023년 11월에 1박 숙박함
답변 제공: MK 님, 2023년 12월 11일
Dear BethThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

10/10 - 훌륭해요

Alastair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: MK 님, 2023년 12월 11일
Dear AlastairThank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston.We are glad to see you've had a great stay and hope to welcome you back soon again.Best wishes, Conference Aston Team

2/10 - 너무 별로예요

donna

출장 여행
별로예요: 직원 및 서비스
Ice cold and inadequate room lights
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 3일
Dear Donna, Thank you for taking time to leave us a review, following your visit to Conference Aston.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay. I am sorry to hear you found yourself cold in your room, we did not have any complaints regarding this from yourself during your stay- I can assure you we would of assisted with this and shown you the room controls.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,

8/10 - 좋아요

Rui

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Just stayed for 1 night and the room is normal with everything you need for one night …No frigo bar. Lovely lady at the front desk.
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 12월 4일
Dear Rui, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Francesc

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people was amazing! Very near of the city center, 8 minutes by walk Very clean and fantastic breakfast Congratulations for all Aston team
2023년 11월에 2박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 29일
Dear Francesc, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 29일
Dear Christopher, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very convenient for conference at The Eastside Rooms. Windows were drafty (although heating worked fine. Comfy bed. Shame the bar was closed. Friendly and helpful staff.
2023년 11월에 2박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 29일
Dear Nicola, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We are also glad to announce that from this weekend onwards, our bar will be open over the weekends as well!We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Carlie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property. Clean and tidy room, good size for an overnight stay. Very polite and welcoming staff. Parking is available at a cost but easy to get too.
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 29일
Dear Carlie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

8/10 - 좋아요

Rowena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a quiet setting, within walking distance of City Centre. Very clean and modern. Friendly staff on front desk.
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 29일
Dear Rowena, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 26일
Dear Jamie, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Colin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 16일
Dear Colin, Thank you for taking time to leave us a review, it has been lovely to read such positive feedback.We are glad to hear you were happy with your stay and we will be gladly sharing your feedback with our team members to ensure they get the well-deserved praise. We hope to welcome you back again on your next visit to Birmingham!Best wishes,

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got a great price on Expedia and the breakfast for reduced price definitely worth it.
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 13일
Dear Janet, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston. Were glad you have found your stay comfortable and good value for money. We hope to welcome you back soon again. Best wishes,

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Then only issue we had during our 3 night stay was the fact that on Saturday night the hotel had decided unbeknown to us that they were not opening the restaurant nor bar leaving us with out food etc. We walked to a pub close by which was fine. My issue was not so much that there was no service (albeit unusual for a hotel of this size) it was the fact that we had not been told as we would have made separate arrangements.
2023년 11월에 3박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 13일
Dear William, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston. Were glad you have found your stay great. Naturally we are disappointed to learn that you were dissatisfied with elements of your stay, we would like to apologise if we have missed communications regarding Saturday dinner. We hope to welcome you back soon again. Best wishes,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
Friendly. Good breakfast. Noisy neighbours!
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 13일
Dear Guest, Thank you for taking the time to make contact and for sharing your recent experience following your visit to Conference Aston. Were glad you have found our breakfast great and good value for money. Naturally we are disappointed to learn that you were dissatisfied with elements of your stay, for the future reference, please do not hesitate to let a member of our team know about noisy neighbours and we are happy to deal with the problem. We hope to welcome you back soon again. Best wishes,

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Student room not hotel
Didn’t have city view despite booked Room stunk wet Room directly above extraction fans, quite a noise pollution Very student vibe not hotel Good shower Great location
2023년 11월에 1박 숙박함
답변 제공: Conference Aston Team 님, 2023년 11월 16일
Dear Guest, Thank you for taking time to leave us a review, it has been insightful to read your feedback, following your visit to Conference Aston.We are glad you have found the shower good and location of the hotel great.Naturally we are disappointed to learn that you were dissatisfied with elements of your stay.On the evening of your stay we had no reports regarding the issues you have brought up above. we ask kindly from our guests to report any issues during their stay so we can rectify them.We hope this does not hinder your views on returning and we hope to welcome you back in the near future.Best wishes,