실내 수영장

더 세프턴 여행 후기

4 out of 5
더 세프턴
Harris Promenade, Douglas, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 288개 이용 후기 중 108개" "
평점 8 - 좋아요. 288개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 288개 이용 후기 중 50개" "
평점 4 - 별로예요. 288개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 288개 이용 후기 중 11개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

KEVIN

출장 여행
좋아요: 직원 및 서비스
tHE FACADE OF THE HOTEL IS GREAT BUT IT WAS BEING RENOVATED. THE ROOMS ARE PRETTY BASIC AND TIRED LOOKING. THE HOTEL HAS AN ATRIUM WITH FLOOR TO CEILING PLANTS IN THE CENTRE OF THE HOTEL WHICH ALL ROOMS APPARENTLY OPEN UP ON TO.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel itself was nice although a lift was broken whilst we were there & also the safe in the room was not working. Staff were polite.
2024년 3월에 3박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 3월 8일
Hi Valeria.Thank you for your review. We are currently working on having the safes modified with new software and yes unfortunately one of our three lifts has needed to be put off for a while for essential maintenance, I hope this wasn’t too disruptive for you, thank you for the kind comments about the staff I will pass this on,

6/10 - 괜찮아요

brian

연인과의 여행
좋아요: 직원 및 서비스
The hotel is looking very dated now. Desperately needs updated. Sheet on bed had huge stain and the body lotion looked like it had been used by the previous guests. Shower tiny. Noisy people next door. Breakfast was good and the staff were saw were very nice. But shouldn't have to pay for parking under hotel if your a gueston it. And the
2024년 2월에 1박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 2월 20일
Dear Guest,Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read about the issues you experienced during your stay, we welcome all feedback good or bad as it helps us improve. Apologise again.Kind RegardsZowie HankinsonManager

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 1월 9일
Dear Guest,On behalf of the entire team here at The Sefton Hotel, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am delighted to see that you had such a fabulous experience; I hope to have the pleasure of welcoming you back in the not-too-distant future.Kind RegardsZowie HankinsonManager

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 1월 9일
Dear Guest,Thank you very much for having taken the time to share this lovely review, following your recent stay with us. .Kind RegardsZowie HankinsonManager

8/10 - 좋아요

Darren 님, LA

2023년 12월에 1박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 2월 20일
Dear Guest,Thank you very much for having taken the time to share this review, following your recent stay with us. I am delighted to see that the service provided by the team contributed to a successful stay and hope to have the pleasure of welcoming you back again in the future.Kind RegardsZowie HankinsonManager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel has perfect location, really lovely hotel friendly and helpful staff, breakfast 10 out of 10. Room very nice and spacious with balcony overlooking the atrium. Swimming pool nice size.
2023년 12월에 3박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2023년 12월 12일
Dear Sharon,Thank you leaving a lovely review, we are so glad you enjoyed your stay with us, we will pass your comments on to the relevant departments.We look forward to welcoming you back in the near future.Kind RegardsZowie HankinsonManager

10/10 - 훌륭해요

Neily

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You wouldn't know how good it is from the front. Just a brilliant hotel
2023년 11월에 2박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2023년 11월 27일
We are delighted to hear you enjoyed your stay with us at the Sefton and look forward to welcoming you back in the future.Thanks

8/10 - 좋아요

Apollo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is amazing! Make sure to get a room with the atrium balcony, it'a beautiful. The plants are a wonderful touch, and during the day the sun lights everything up through the ceiling. Breakfast very tasty. Only thing we didn't like was our bed was quite firm, hard to sleep on without waking up or being sore after.
2023년 11월에 4박 숙박함
답변 제공: Zowie Hankinson 님, 2023년 11월 23일
Good morning, We are delighted you enjoyed your stay with us at the Sefton, we too believe the atrium is something very special.Thank you for the feedback on breakfast , we will look into the issues raised in regard to the bed.Once again thank you for choosing the Sefton. Zowie Hankinson - General Manager

4/10 - 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs investment
Front of the hotel looks great and the breakfast is nice but everything else is pretty bad. Internally the hotel is so tired and run down. The sofa in the room was disgusting. 40 years ago the hotel would have been amazing but sadly not anymore
2023년 11월에 5박 숙박함
답변 제공: Zowie Hankinson 님, 2023년 11월 23일
Good morning, We are sorry we didn’t meet your expectations on this occasion, we welcome all feed back and will look into the points raised.Zowie Hankinson - General Manager

6/10 - 괜찮아요

Niamh

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 1월 9일
Dear Guest,Thank you for taking a moment to share your experience and your positive feedback. We aim to provide excellent service to our guests and make you feel like home. We very much hope to have the pleasure of welcoming you back in the not-too-distant future. Kind RegardsZowie HankinsonManager

4/10 - 별로예요

Beverley

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: ZOWIE HANKINSON 님, 2024년 1월 9일
Dear Guest,Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read that we did not completely meet your expectations on this occasion, we welcome all feedback good or bad as it helps us improve. Apologise again.Kind RegardsZowie HankinsonManager

4/10 - 별로예요

Hemant

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Horrible wifi
2023년 10월에 14박 숙박함

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

4/10 - 별로예요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wif not good swimming pool look terrible small not good for swim
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Great hotel. Our room overlooked the atrium , which was lovely especially when lit up at night. Very happy with our room , it was spotlessly clean and the bed was very comfortable too. The hotel receptionists we’re amazing & extremely helpful . Nothing was too much trouble and always with a smile. Breakfast was great. So much choice too!! We tried the pool , but it wasn’t for us. Definitely a leisure pool rather than a swimming pool , but if you’ve got little ones , it’s great. Normans bar was an added bonus , lovely little bar. Looking forward to another stay soon.
2023년 10월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Simon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleasantly surprised with the fantastic atrium in the middle of the hotel, which our balcony overlooked. The room was clean, tidy and spacious. The hotel staff were fantastically welcoming, friendly and helpful. A great base for our stay in Douglas, close to local pubs, bars and restaurants, which was perfect.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
View from our balcony over looking the Atrium
The Sefton
Bee Gees
2023년 10월에 4박 숙박함

8/10 - 좋아요

R

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

8/10 - 좋아요

Sidonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and friendly
The hotel is very clean and the staff are all friendly. I would happily stay there again.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is lovely and in a great location. The staff are friendly and very helpful.
2023년 9월에 2박 숙박함

8/10 - 좋아요

SUSAN

2023년 9월에 3박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and helpful. Room was spacious and well presented. Breakfast food amazing, and could even have continental breakfast at 0600 on day on leaving before early flight.
2023년 9월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, not suit business.
Lovely hotel, very large with good amentities needing a little modernisation and attention here and there. Breakfast was amazing, just dont go at 9 as its always busy then. A certain age of clientelle who come back many times. Small car park on site can be an issue as they sell more tickets than they have spaces so you might end up on the street even if you have paid to use it. WiFi is not sufficient, they really need to upgrade it. Dont try come here on business if you need internet.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sefton hotel
Really friendly staff on reception & waitresses at breakfast. Breakfast was excellent, room was good but shower didn’t work very well and television was difficult to see from the beds! But overall we enjoyed the stay and lovely balcony with view below
2023년 9월에 2박 숙박함

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff helpful and.polite.Hotel in need of a revamp
Hotel is very grand, but very dated, in need of an update and repair, as the sink in our room was totally cracked. The pool is lovely, but the changing rooms smell musty. Breakfast is amazing...staff very helpful and polite. Excellent, central.location in Douglas. Overall, I would stay again.
2023년 9월에 1박 숙박함

8/10 - 좋아요

KEVIN

Every one friendly and helpful from reception to night porters and in between
2023년 8월에 2박 숙박함

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel war alt aber gemütlich. Keine Steckdosen befinden sich neben dem Bett aber eine Badewanne fand ich schön.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Manx GP
Great place to stay, Excellent staff, Great breakfast. Rooms are a little worn. But overall a great place to stay
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Barry 님, Santry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is nice and central. Staff are lovely. Hotel is a bit dated but thats its charm but could do with a bit of modernisation inside.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The staff absolutely rock!
I can say without question the staff make this hotel worth it. They work so hard but with such positivity and are always smiling and willing to help. Louby, Anthony and the entire team on reception made our stay so enjoyable and we are very grateful. Thank you
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Kim

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was a little tired and needed an update but it was clean and breakfast was great. Not sure that I agree with only cleaning the room on the 3rd full day of the stay, as we were only there for 3 nights we did not get fresh towels and teas and coffee was not replenished
2023년 8월에 3박 숙박함

8/10 - 좋아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Claire

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
I stayed in a room attached to the atrium.. The room itself was lovely with a balcony.. however the atrium is warm with the room having no air conditioning The bathroom shower is small with mould that is more tired and needs an update The staff can not do enough for you
2023년 8월에 2박 숙박함

8/10 - 좋아요

Mrs G.C.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly and welcoming. Good value for money.
Very friendly hotel staff. The hotel is showing its age, but good value for money and prime location. Good breakfast selection. No other meals served in the hotel but the adjoining restaurant, which is Pan Asian, cooked steak and chips on request. Small pool was ok, but no steam room, sauna or jacussi. Pool changing rooms smelt damp.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Melvyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The attitude of the staff was to always go the extra mile with a friendly smile. Absence of a chef and therefore no provision to provide meals for guests. There is however a Thai restaurant but not everyone likes this sort of of food.
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel , comfortable beds , rooms lovely spacious. Good to have a fridge and iron . Will definitely stay again.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Brenda

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Cheung Ling Lorinda

2023년 7월에 1박 숙박함

8/10 - 좋아요

Catherine

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Declan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Denis

2023년 7월에 4박 숙박함