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라 퀸타 인 & 스위트 바이 윈덤 로마 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 로마
15 Chateau Drive, Rome, GA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 215개 이용 후기 중 70개" "
평점 8 - 좋아요. 215개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 215개 이용 후기 중 38개" "
평점 4 - 별로예요. 215개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 215개 이용 후기 중 29개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great and parking was close
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 숙박 시설 상태 및 시설
Very nice stay !!!!
2024년 4월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

6/10 - 괜찮아요

Brent

가족 여행
별로예요: 숙박 시설 상태 및 시설
Required a 100 dollar deposit for the room for incidentals that wasnt required when booking with expedia. The hotel said it was fully refundable.
2024년 4월에 3박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Glenda

출장 여행
The staff were great but the bathroom in my room on the third floor was unusual. Seemed to be an afterthought, as if the room was built but they added on the bathroom at the last minute. Hard to maneuver to the shower as the door was in the way. But I wasn’t moving in just passing through so I managed.
2024년 4월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

4/10 - 별로예요

Tina

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was pretty noisy. We should have been given a room not as close to the large group of patrons. The bathroom faucet was spitting out the water too hard. When you put your hands under to wash them it was very hard and would spray all over the sink counter getting everything wet. Also, the sink drain did not have a stopper to prevent items from falling down the drains.There was no alarm clock in the room. We had to result to use our phones as a clock and alarm clock. The room was definitely not worth the $200. We should be given a credit to compensate for all the problems we experienced.
2024년 4월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Charlie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very friendly and helpful staff.
2024년 3월에 2박 숙박함
답변 제공: sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

Cynthia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and the beds were comfortable. The staff was wonderful. The breakfast was delicious. The coffee area could be more appealing by adding the little non refrigerated creamers and sugars. I was hesitant to try because the creamer set out and is refrigerated type. The smoking area could use some pick up . They also should remove the container in the parking area.
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Hotel was clean it’s an older hotel but it’s clean and updated. Breakfast was really good! Great location
2024년 3월에 2박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Charlie

Overall property clean. Quiet& restful. Staff friendly & personable!
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

Adria

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet seat was broken. No hot water. Ran it for 5-6 min and was very lukewarm. Anyone who cleaned it would know this. Blow dryer turns on but no real air. Old? Other issues too, but it's not worth it as i won't go back. $200. Funny.
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

6/10 - 괜찮아요

Jo Ann

2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

4/10 - 별로예요

KATHRYN

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was lumpy and uncomfortable. The water was turned off by plumbers one hour before checkout so we had to wait to take a shower. The shower needs to be re-caulked as there was mold. The pool was dirty and gross. The phone was not even plugged in.
2024년 3월에 3박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room & facility, quiet, pet friendly, good breakfast, staff very friendly!
2024년 3월에 2박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is 30 minutes off of I75 but that is my fault for not checking. Internet not working but manager did try to fix it. Hot breakfast was a little cold. Hopefully that was just an off day. Room was clean, staff helpful
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

Benjamin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rude unhelpful demeaning demanding at check in
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 12일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

4/10 - 별로예요

veniscea

2024년 3월에 2박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean upon entering, the front desk was so nice and kind. The place is nice and convenient to shopping. This is my second time here I will stay again
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

6/10 - 괜찮아요

Jana

2024년 2월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Meagan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean
2024년 2월에 1박 숙박함
답변 제공: Sam 님, 2024년 2월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 1월에 2박 숙박함
답변 제공: Sam 님, 2024년 2월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

Wyatt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DONT STAY HERE, if this is your last option youll be happier sleeping in your car.
2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 2월 19일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Not bad but not Great
Overall stay was not bad but wasn’t great either. Breakfast was terrible. The door to our room did not feel safe. We constantly heard noises but that could have been just the guests. Cleaning staff starting cleaning our room before we officially checked out and had to get our stuff from another room while we were still packing up to go. It was very difficult to find a parking spot due to large construction vehicles parked. There was an odd smell in the hallway on our floor and elevator. The desk staff was very friendly and our room was very clean and water in shower was hot.
2024년 1월에 2박 숙박함
답변 제공: Sam 님, 2024년 2월 19일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience
Wonderful stay! Great customer service and clean rooms. Delicious breakfast as well. Will definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My child and i enjoyed our stay.
2023년 12월에 2박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

4/10 - 별로예요

Veronica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The overall room appearance was clean however the bathroom shower and tub area was nasty. The mattress was rundown every time you moved it made noises like it was gonna fall down, so we couldn’t get comfortable, for fear of falling of it falling apart.
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Pamela 님, Sugarloaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and convenient.
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

RICK 님, Charlestown

2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

10/10 - 훌륭해요

Rick

2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

Sonya

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy
2023년 11월에 2박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
I was very displeased with the fees from the hotel without having prior knowledge. They held an additional “incidentals fee” of $100 per room & we booked two, that was not aforementioned when I booked!
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

Conrad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

6/10 - 괜찮아요

Philepea

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sleepless in Georgia
My room was located next to a large party that kept me up ALL night! I heard talking, laughing and doors slamming the entire time. I dont know why they could not have put me in a room far away from this party. Everything else was nice but i needed REST!
2023년 11월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Hunter

2023년 11월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

2/10 - 너무 별로예요

Jon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon check-in the indifferent, unfriendly clerk gave me a room that had not been cleaned. I went back to the desk and had to endure another 10 minutes of indifferent service, before another room was given. This room had a dirty floor, and I woke up in the night to discover a cockroach crawling on my wrist. Under the circumstances any Hampton Inn would have immediately refunded me my money... The clerk at checkout could have cared less when I complained. LaQuinta used to be pretty nice. I'll never stay at another one again.
2023년 11월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

6/10 - 괜찮아요

Oxana

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We visited Rome and stayed in the hotel one night. It is pet friendly hotel and worked for us very well because we had our small dog with us. Unfortunately Expedia did not inform that we have to pay extra for pet which I don’t mind but it would be nice to know upfront. Hotel seems in good condition and remodeled; however our room was smell bad due to outdated filtration system. It was moldy smell and then we found mold on the curtains. Towels also did not smell fresh. Location is convenient. You need a car to get to Rome downtown. Downtown is about 5-6 min away. We visit Rome once a year for Schnauzer fest hopefully by next year they fix filter issue.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

2/10 - 너무 별로예요

Jakya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

6/10 - 괜찮아요

Craig

단체 여행
별로예요: 직원 및 서비스
The foreigners that worked there are not friendly. Check in was horrific. So very long. They had hot breakfast Monday but not Tuesday. They can’t speak English or give good customer service.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Christina

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
The sheets were dirty. There was blood from a previous guest on the fitted sheet.
2023년 10월에 2박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

8/10 - 좋아요

Johnnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was fine. Check in was not good due to Expedia problem. The issue was resolved, but it was very inconvenient.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay, good location.
Check in and out easy. Hotel and room clean and inviting. Bed very comfortable. Only negative observation was that we came down about an hour before end of breakfast time and there were no eggs.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Tonia

2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

8/10 - 좋아요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need ice more convenient than going to 3rd floor
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

10/10 - 훌륭해요

Carla 님, Kissimmee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is in a rural area. You must have a car in order to get around. You can have food delivered.
2023년 10월에 7박 숙박함
답변 제공: SAM 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome

4/10 - 별로예요

Jeff

가족 여행
별로예요: 청결 상태
Dirty
Dirty. Shoe prints on the comforter, the towel shelves hadnt been dusted in months, the base of the toilet had pubes around it, the phone was nasty. Will not stay here again.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 10월 18일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we fail to meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sam Raval General Manager

10/10 - 훌륭해요

Evan

좋아요: 숙박 시설 상태 및 시설
Great so far
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 10월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sam Raval General Manager La Quinta Inn & Suites by Wyndham Rome