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오크우드 프리미어 프레스티지 방갈로 여행 후기

5 out of 5
오크우드 프리미어 프레스티지 방갈로
Vittal Mallya Road, UB City, Bengaluru, Karnataka

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 86개 이용 후기 중 39개" "
평점 8 - 좋아요. 86개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 86개 이용 후기 중 8개" "
평점 4 - 별로예요. 86개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 86개 이용 후기 중 5개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

8/10 - 좋아요

Ungsok

출장 여행
좋아요: 청결 상태, 객실의 편안함
This Oakwood is conveniently located in UB City which is a popular spot for dinner and drinks. This was my first time staying in this property, and stayed in a one bedroom guest room for 3 nights. Room was very spacious, but design is a bit run down. Bed was very comfortable and I got a corner room on 9th floor with a great view. I had dinner at the Soul City restaurant one time and experience was very nice with great friendly service especially due to Mr. Keshab who worked both evenings and also during breakfast. From the Lobby floor (4th floor), the mall is directly accessible along with all the restaurants and bars located on the top of the mall. JW Marriott is also in this UB City complex. The only negative point about my stay is the noise. Room to room noise is not so good and the music from the outdoor restaurants/bars is a bit loud, but did not bother me so much. Entrance to the property is also a bit confusing as you have to go all the way around the building to get to the entrance. Staff are very friendly and helpful especially when I was calling a taxi during check-out.
2023년 12월에 3박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 12월 21일
Dear Mr. Ungsok, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

4/10 - 별로예요

Kim

출장 여행
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 9일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: GM-OPPB 님, 2020년 9월 28일
Dear Kim Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

6/10 - 괜찮아요

Vaishali

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Excellent location near great dining options and walkable to other options. Easy to get Ubers and rickshaws. LOUD BOOMING music played until 1am. Very hard to sleep through that. When staff did daily cleaning, they did not do dishes or clean trash. Shower was awful. It was a handheld device only, broken and sprayed EVERYWHERE (including ceiling if you were not careful and quick). It was extremely difficult to keep the tub area dry. Not a relaxing, comfortable or enjoyable experience in the least.
2024년 1월에 3박 숙박함

4/10 - 별로예요

Benjamin

2023년 11월에 1박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 12월 21일
Dear Mr. Benjamin, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

Pavan

출장 여행
좋아요: 청결 상태, 객실의 편안함
Perfect stay when you want to be close to work in the city, shopping and partying all while avoiding the Blore traffic
2023년 10월에 2박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 10월 31일
Dear Mr. Pavan,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

srinivas

2023년 10월에 1박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 10월 31일
Dear Mr. Srinivas,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

Kanayo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel service is really nice. I could enjoy staying this hotel.
2023년 9월에 4박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 10월 31일
Dear Mr. Kanayo,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

Shriram

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place in the center of the city with a lot of dining options very near by. Spacious rooms.
2023년 6월에 2박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 7월 11일
Dear Mr. Shriram, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

ULLAS

2023년 3월에 1박 숙박함
답변 제공: Saurabh Kumar 님, 2023년 4월 26일
Dear Mr. Jason, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore

10/10 - 훌륭해요

ULLAS

2022년 12월에 1박 숙박함

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 객실의 편안함
Poor breakfast, great front desk and IT
For starters I was appalled by the poor quality breakfast - Indian and Western. The food was downright unpalatable. You need a new chef and team in charge of Food and Beverages. Great front desk and IT support from Tapas and Nelson respectively. They made sure all support was provided in a timely manner and retained the guest (my family) for the week.
2022년 6월에 6박 숙박함
답변 제공: Parijat Sarkar 님, 2022년 7월 8일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have reviewed the quality of breakfast and will work on the improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parijat Sarkar Revenue Manager

10/10 - 훌륭해요

ULLAS

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
quiet and non intrusive service
2022년 5월에 1박 숙박함
답변 제공: Parijat Sarkar 님, 2022년 6월 10일
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Parijat Sarkar Revenue Manager

2/10 - 너무 별로예요

Saideep 님, Anantapur

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
1. The fridge in the room was defective, it make tic-tac sounds the whole night and the house keeping did not respond. 2. The shower water is just luke warm, not hot enough to take shower in Bangalore. I was told it had VIP access and unfortunately there was nothing of that sort or couple dining. Many disappointments, I would not choose this place again. Thanks.
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 8일
Dear Mr. Saideep, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Oakwood - home away from home
Oakwood is always a preferred place to stay in Bangalore for the size of the rooms, location and service.
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 8일
Dear Mr. Saideep, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

8/10 - 좋아요

Kamesh

가족 여행
좋아요: 객실의 편안함
Could be better
The property is very beautiful location is excellent but it needs a lot of upgrading in terms of staff training and also in terms of upkeep of the place stop at times air-conditioning is not cool fridge had to be replaced water was dripping from the air condition Overall I personally feel they have an excellent location but need they need to refurbish the place and bring it up to the standard in spite of everything we enjoyed the stay but I would think twice before coming back over here Kamesh Khaitan with six of my family members staying here from 13th of August and checkout on 19th of August
2021년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 12월 8일
Dear Mr. Kamesh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

8/10 - 좋아요

Mohamed

출장 여행
좋아요: 청결 상태, 객실의 편안함
It was a memorable stay,the hotel is maintaining covid protocol well.front office experience was nice. Will back again this hotel soon
2021년 7월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 8일
Dear Mr. Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 9일
Dear Guest , Thank you for your feedback . We look forward to welcome you back at Oakwood Premier Prestige Bangalore . Sincerely , Wajeed Bagwan General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 2월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: wajeed 님, 2020년 2월 22일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

JohnT 님, New York, NY

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The hotel is near great places to eat and very central in the city. The staff are extremely helpful and genuinely interested in you having a pleasant stay.
2020년 2월에 4박 숙박함
답변 제공: Wajeed 님, 2020년 2월 13일
Dear Mr. John, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

Alpa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stylish apartment
great little apartment! i wish we had stayed longer so i could have used the kitchen for snacks or something. i did use the laundry machine and dryer. the hotel even provides detergent! nicely decorated. adequate sized rooms. comfortable seating and bed. location is very good - near many restaurants.
2020년 1월에 1박 숙박함
답변 제공: Wajeed 님, 2020년 2월 13일
Dear Ms. Alpa, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly, restaurants very close by. Room is spacious and clean. I would suggest bigger toilet paper rolls as they were very small and there were no spares in the room.
2020년 1월에 1박 숙박함
답변 제공: Wajeed 님, 2020년 1월 16일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; Also noted your concern about toilet paper. I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is listed as a 5 stars hotel. It may have been 15 years ago and its glory days a well past. As it stands, i would give it a 3 stars. The JW Marriott is next door,. Book that one instead and you won't be disappointed.
2019년 12월에 3박 숙박함
답변 제공: Neha 님, 2020년 1월 4일
Dear Sir, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, as we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. During our meet you have informed us that you are not comfortable with the Service Apartment concept as you prefer only Hotels and for that reason you moved to near by hotel. as mentioned by you, you might consider us in future if you have family trip, and If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Neha Tak Front Office Manager

10/10 - 훌륭해요

Abhishek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short and sweet stay
It's a nice upscale place and is in the same compound of UB City Mall, so there are some very nice places to eat. The room was quite spacious with very good views of the city.
2019년 11월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 11월 29일
Dear Mr. Abhishek, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hospitality at its best !!!! The whole staff in every department gives exemplary customer service!! Located next to happening restaurants
2019년 11월에 3박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 11월 25일
Dear Mr. Sir, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

gwen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 19박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 11월 13일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Wajeed 님, 2019년 9월 23일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 9월에 6박 숙박함
답변 제공: Wajeed 님, 2019년 9월 11일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

6/10 - 괜찮아요

Abhishek

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Wajeed 님, 2019년 8월 22일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wajeed Bagwan General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
服務人員都很熱心，只是早餐天天都一樣沒有變化，雖然好吃但是連續吃有點膩
2019년 8월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 8월 20일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق جيد
موقع ممتاز يوجد مول في الفندق ولكن الفرش قديم نوع ما في الكنبات
2019년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 12월 9일
Dear Mr. Omar , Thank you for your feedback . We look forward to welcome you back soon at Oakwood Premier Prestige Bangalore . Sincerely , Wajeed Bagwan General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location , decent hotel
2019년 8월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 8월 20일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
整齊舒適.....服務人員也很有禮貌
2019년 8월에 3박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 8월 20일
Dear Mr. Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities; I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well-wishers like you who make our associates strive even harder to achieve “service par excellence”. I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige ,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

omar

좋아요: 직원 및 서비스
جيد فقط
الفندق موقعه جيد ولكن الفرش قديم نوعا ما والإفطار جيد جدا والفندق يدقق على ابسط الأشياء يعني مادي بالدرجة الأولى إذا نسيت تضيف شي ما راح يتساهل معاك ورايي الشخصي اربع نجوم
2019년 8월에 4박 숙박함

8/10 - 좋아요

YILANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
方便
方便 房間設備多樣可開火 洗衣
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

SAIPRASAD

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
It wasn’t memorable because I had asked for a smoking room and eventually got a non smoking room. I was assured I will be moved to a smoking room next day which did not happen (Kiran) from front office had assured. The least that u guys could do was inform
2019년 3월에 2박 숙박함
답변 제공: Neha 님, 2019년 3월 27일
Dear Mr. Saiprasad, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Neha Tak Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property is neat. Good enough for business trip. Just a bit old. Convenient since it is connected to a shopping mall with good restaurants. Overall, a bit expensive for property quality.
2019년 2월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 28일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

Pernilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 8일
Dear Ms. Pernilla, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great business hotel
Great business hotel in a good location
2019년 1월에 3박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 8일
Dear Mr. Neil, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meluisa huoneen ilmastointi ja jääkaappi.
2019년 1월에 3박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 6일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

10/10 - 훌륭해요

Mickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 8일
Dear Mr. Mickey Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hospitality
2019년 1월에 2박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 2월 8일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Good amenities and close to restaurants and shops. It will be better if the carpets were cleaned more thoroughly.
2019년 1월에 4박 숙박함
답변 제공: Wajeed Bagwan 님, 2019년 1월 17일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. We have certainly noted your concern for Carpet & same will be taken up with team. we apologized for the inconvenient caused to you and we also assure you, you would enjoy your next visit with us. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2018년 12월 26일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

2/10 - 너무 별로예요

Balasubramanya

별로예요: 직원 및 서비스
2018년 12월에 2박 숙박함
답변 제공: Wajeed Bagwan 님, 2018년 12월 21일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have noticed that you were uncomfortable for giving you ID up on check in but we have to follow the Check in formalities as it is legal document and also we found that you were un happy with Visitor Policy but Since Jan-2018 Visitors in room from 9pm to 6pm are not allowed. we had conversation with your other business colleagues, who were staying in the same room i.e.. Ms. Shruti and other guest had wonderful experience with us and they would love to com back again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wajeed Bagwan General Manager

8/10 - 좋아요

JulianoC

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was non-smoking but it had a terrible smoke smell. Internet no included.
2018년 11월에 2박 숙박함
답변 제공: Wajeed Bagwan 님, 2018년 12월 6일
Dear Mr. Juliano, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb Location!
This is the best location in town, with access to great food joints, and central allowing one to move around easily.
2018년 10월에 1박 숙박함
답변 제공: Wajeed Bagwan 님, 2018년 11월 16일
Dear Guest, Greetings from OAKWOOD PREMIER PRESTIGE,BANGALORE! We refer to your recent stay at Oakwood and thank you for choosing us as your preferred residence while in Bangalore. We thank you for your comments regarding our services and facilities;I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from well wishers like you who make our associates strive even harder to achieve “service par excellence”.I shall certainly convey your appreciation to my team members. While looking forward to welcoming you back to Oakwood Premier Prestige,Bangalore and assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, WAJEED BAGWAN General Manager

10/10 - 훌륭해요

Ushmey 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place!
Amazing!
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

Shien-Lung

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just OK hotel.
WIFI connection service is not included. Guest has to pay extra cost for WIFI connection. The cost is very expensive. My deposit fee is not properly cancelled at the time I check out from the hotel. I write an email to the hotel to request them to ensure the deposit fee MUST BE cancelled. No response from the hotel.
2018년 6월에 2박 숙박함
답변 제공: Neha Tak 님, 2018년 6월 26일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please be advised that we have taken Pre auth on your card which was released same day you check-out and you get credit again in your credit card. Request you to check with you bank as it was just a block amount, might not show in your bank statement. Sincerely,