The staff at the hotel were excellent, they exemplified the whole meaning of hospitality and service, but they were let down by the food offerings. The food provision, especially breakfast, had delusions of grandeur well above its status and certainly above the price point and this let down the other departments of the hotel.
The bed was very comfortable, and the pillows were ample. However, the towels were frayed and the limited tea and coffee provision let down the room quality.