로비 좌석 공간

하워드 존슨 바이 윈덤 유마 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 328개" "
평점 8 - 좋아요. 1006개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 179개" "
평점 4 - 별로예요. 1006개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 79개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

DAVID

연인과의 여행
별로예요: 편의 시설/서비스
Very noisy area, surrounding area not the best & room was unpleasant
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Raevyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed housekeeping can in not 3 hrs after checking in an threw way my cupcakes from my friends 60th wedding anniversary 😢
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mary 님, EAGLE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have always enjoyed our stay here. Close to Los Algodones where we go for dental work. Danielle, who checked us in, was a delight to deal with…helpful, knowledgeable, friendly and efficient!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean. The bed was comfortable it was just a little noisy I had a Corner Room next to the street. The young lady that checked me in was very polite and friendly polite and friendly fri street
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Priti

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff services are great and friendly. Property is clean but could be better. Overall good!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Sue 님, Minneapolis

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
They have a very nice pool area, both to swim but also just to sit in the picnic tables and chairs.
2024년 4월에 1박 숙박함

8/10 - 좋아요

THOMAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Old school Motel, park at your door! An aging property that's a bit long in the tooth, but it's clean, comfortable and quiet. Great value for the price!
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

John

연인과의 여행
Breakfast was a joke, no bowls for cereal and only a few slices of bread for toast.
2024년 4월에 1박 숙박함
답변 제공: Howard Johnson Manager 님, 2024년 4월 8일
We are sorry to hear that the breakfast options fell short of your expectations. We understand how frustrating it can be to not have the items you were looking for, especially bowls for cereal and toast. We will be sure to address this with our breakfast staff to ensure a wider variety of choices are available in the future. We look forward your return

4/10 - 별로예요

Charles

They don’t offer a list of tv channels. They do alert you that the guide on the digital TV is incorrect. They say pick a channel then scroll 1 channel at a time until you find what you are looking for.
2024년 4월에 1박 숙박함
답변 제공: Howard Johnson Manager 님, 2024년 4월 8일
Thanks for letting us know! It would definitely be helpful if the hotel could provide a channel list or fix the digital TV guide. We'll be sure to pass this feedback along.we look forward to your return.

8/10 - 좋아요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management Team 님, 2024년 4월 1일
Thank you for taking the time to leave a review and for your 4-star rating! We're happy to hear you enjoyed your stay overall.

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. Positive experience.
2024년 3월에 1박 숙박함
답변 제공: Property Manager 님, 2024년 3월 29일
Dear Guest,Thank you for your kind words about your recent stay! We're thrilled to hear that you had a positive experience.Is there anything in particular that you enjoyed during your stay? We're always looking for ways to improve and your feedback is valuable to us.We hope to welcome you back again soon!

10/10 - 훌륭해요

Dana 님, El Centro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet. And very comfortable
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for mentioning the peacefulness and comfort of our rooms. It's something we take pride in.

6/10 - 괜찮아요

Grace

연인과의 여행
별로예요: 편의 시설/서비스
The a/c unit in our room was extremely noisy. There are lot of fast food restaurants in the area, but nothing we could find to sit down for a nice, but casual dinner.
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review about your recent stay. We sincerely apologize for the inconvenience caused by the noisy air conditioning unit in your room. We strive to provide a comfortable and relaxing environment for our guests, and we will certainly look into this issue to ensure it's addressed promptly.Thank you again for your feedback. We appreciate you staying with us and hope to welcome you back for a quieter and more enjoyable experience in the future.

10/10 - 훌륭해요

Alvaro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean please and good service, I will recomen it.
2024년 3월에 2박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for your kind review! We're delighted to hear you enjoyed your stay and the cleanliness of our facilities. We appreciate you recommending us, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Dezarae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 편의 시설/서비스
Nice hotel
2024년 1월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thanks for the review! So glad you liked how clean things were and that our staff took good care of you. We'd love to see you again sometime!

6/10 - 괜찮아요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean pool and nice outdoor sitting area
2024년 3월에 3박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed our clean pool and relaxing outdoor sitting area. We strive to create a comfortable and refreshing environment for our guests, and it sounds like we hit the mark in those areas!Is there anything else we could have done to make your stay even better? We appreciate any additional feedback you may have.Thanks again for choosing Howard Johnson

6/10 - 괜찮아요

glenda

2024년 3월에 4박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review. While we're glad you enjoyed some aspects of your stay, we understand a 3-star rating means there's room for improvement.We hope to have the opportunity to serve you again and turn your 3 stars into 5 stars next time!

6/10 - 괜찮아요

Griselda

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Facade needs maintenance. I was kind of sinking in the bed and the end of the bed was higher than the head.
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for your honest feedback! We sincerely apologize for the inconvenience caused by the worn facade and uncomfortable bed. We take guest comfort very seriously and will definitely address these issues.Regarding the facade, we are scheduling maintenance to address the needed repairs as soon as possible.For the bed, we would like to investigate this further. Please don't hesitate to reach out to us directly at 928-344-1420 ex 0 if you have any further comments or questions.

6/10 - 괜찮아요

Ester

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The door seal was missing. Could see light coming in around door.
2024년 3월에 3박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for your feedback about your recent stay at our hotel. We sincerely apologize that the door seal on your room was missing. This can definitely be disruptive and affect the overall comfort of your stay.We appreciate you bringing this to our attention. Our maintenance team will be sure to address this issue in your room as soon as possible. To ensure a more comfortable stay for future guests, we will also be inspecting all door seals throughout the hotel.We hope this doesn't deter you from staying with us again. If you'd be willing to give us another chance, we would be happy to offer you a discount on your next stay.

8/10 - 좋아요

Geri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is older. Not in a good location.
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thanks for your honest feedback about the hotel! It's definitely helpful for travelers to know about the property's age and location.Would you like to recommend any areas that might be a better fit for travelers, or things to consider when choosing a hotel in Yuma?Knowing a bit more about what you were looking for in a hotel might help future guests decide if this location is a good fit for them.

10/10 - 훌륭해요

Angela

2024년 3월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 4월 2일
Thank you so much for taking the time to leave a review on Expedia! We're thrilled to hear that you enjoyed your stay with us. We strive to provide our guests with an exceptional experience, and your feedback lets us know we're on the right track.We hope to welcome you back again soon!

10/10 - 훌륭해요

Garth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff and very efficient
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for your kind words about our staff! We work hard to ensure a smooth and enjoyable experience for all our guests. Is there anything else we could have done to make your stay even better?Thank you for choosing our hotel! We hope to see you again soon. In the meantime, be sure to follow us on social media for special offers and updates.( Howard Johnson By Wyndham Yuma )

10/10 - 훌륭해요

Claudia

좋아요: 직원 및 서비스
Customer service provided by the employee at front desk at check in. She was really helpful and friendly. My first time in Arizona and she had some good suggestions of things to see and do while I waited for my check in time. Thank you! 😊
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you so much for your kind review! We're thrilled to hear that our front desk employee provided you with such a warm welcome and helpful suggestions. We pride ourselves on offering excellent customer service and making our guests feel comfortable and informed.Especially for first-time visitors to Arizona, having some insider tips can be a huge plus. We're glad she could help you plan your activities while you waited for your room.Is there anything else we could have done to make your stay even more enjoyable? We appreciate your feedback!

10/10 - 훌륭해요

Ilianeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for mentioning our staff! We take pride in providing excellent service and are thrilled to hear they made your stay enjoyable.

8/10 - 좋아요

John

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review of your recent stay at our hotel. We continuously strive to deliver a 5-star experience for all our guests. Is there anything we could have done differently to earn that perfect rating from you? We'd love to hear your feedback in more detail.Thank you again for choosing us, and we hope to welcome you back soon for a truly exceptional stay.

6/10 - 괜찮아요

gary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was close to our event.
2024년 2월에 4박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for choosing our hotel! We're glad our location was convenient for your event. Our location is a great choice for many guests, especially those attending events nearby. We're happy to hear it worked well for you!

8/10 - 좋아요

Lionel

2024년 3월에 1박 숙박함
답변 제공: Property Manager 님, 2024년 3월 29일
Dear Lionel,Thank you for taking the time to leave a review about your stay at our hotel! We are thrilled that you enjoyed your visit and rated us a 4 out of 5.Is there anything we could have done to earn that extra star? We appreciate all feedback, and it helps us to continuously improve the guest experience.We hope to welcome you back again soon!

2/10 - 너무 별로예요

jorge

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No sirve el telefono de la habitacion y me golpee con la cama, al tener un fierro salido
2024년 2월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review of your recent stay at Howard Johnson. We are so sorry to hear that you had a negative experience.We take the safety and comfort of our guests very seriously, and we are deeply concerned about your report of a broken phone and a protruding metal bar in your room. We have immediately investigated this issue and have taken steps to ensure that it does not happen again.The phone in your room has been repaired, and the metal bar has been removed. We have also inspected all of the other rooms in our hotel to make sure that there are no other safety hazards.We would like to apologize again for any inconvenience or discomfort that you experienced during your stay. We hope that you will give us another chance to earn your business in the future.

8/10 - 좋아요

JASON

2024년 2월에 3박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for taking the time to leave a review of your stay at our hotel. We are thrilled that you enjoyed your visit and gave us a 4-star rating!We are always striving to improve and provide the best possible experience for our guests. We hope to welcome you back again soon.

10/10 - 훌륭해요

Hannah

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay would recommend for anyone
2024년 2월에 2박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
We appreciate your recommendation! We strive to provide a comfortable and enjoyable experience for all our guests.

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You need bigger sign its hard to see to get in to it
2024년 2월에 3박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thank you for your feedback! We appreciate you letting us know about the signage. We understand the importance of a clear and visible sign for easy arrival, and we're currently exploring options to improve its visibility.In the meantime, if you're ever returning to our hotel, we're located just off Main Street. of 32nd street on the curb we have about 4 entrance around the property We apologize for any inconvenience this may have caused and hope to see you again soon!"

10/10 - 훌륭해요

Mary Jane

Great
2024년 2월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Thanks for the fantastic review! We're so glad you enjoyed your stay.

8/10 - 좋아요

Keavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
We appreciate your 4-star rating and are always striving to improve the guest experience. Is there anything we could have done differently to earn that extra star? If you'd be willing to share any additional feedback, please don't hesitate to reach out to us directly at 928-344-1420 ex 0.We hope to welcome you back again soon!

10/10 - 훌륭해요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was amazing
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 22일
Thank you for sharing your feedback. We'd love to have you back soon.Your kind words about our friendly staff will be shared with the entire team.We appreciate you recognizing our team's commitment to excellent customer service.

6/10 - 괜찮아요

Michelle

2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 22일
Thank you Michelle for the rating. we look forward to your return.

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Facility was fine, but it was very noisy from road noise.
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 17일
Thanks for your review! It's helpful to hear both the positive and negative aspects of your stay. I understand that the road noise was disruptive, and I apologize for any inconvenience it caused. I'd like to offer a few suggestions that might help mitigate the noise in the future. Many hotels can accommodate room requests based on availability. maybe requesting poolside room or calling directly to the hotel after making the reservation or before. it would help us know what your request is. but then again thank you so much for taking the time to leave us your feedback about our property. we look forward to your return.

2/10 - 너무 별로예요

brenda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don't stay here! We stayed for a week and not once did someone come to the room to empty the garbage, give us clean linen, nothing! The breakfast was poor, the coffee was terrible. The only saving grace was the staff at the front desk. They would do anything and give you wherever you asked for.
2024년 2월에 7박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 17일
Thank you for taking the time to share your feedback. We're sorry to hear that your stay with us fell short of your expectations. We understand your frustration with the lack of housekeeping service and the quality of the breakfast. We appreciate you bringing these issues to our attention. We're glad to hear that the staff at the front desk were helpful and accommodating. We strive to provide excellent customer service, and we appreciate your kind words about them. We hope you will give us another chance to show you the high level of service that we strive to provide.

8/10 - 좋아요

sharon

가족 여행
좋아요: 편의 시설/서비스
Staff was so welcoming! 24 hour coffee
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to leave a review! We're so happy you enjoyed your stay with us. We strive to provide excellent customer service and comfortable accommodations, and it's rewarding to hear that we achieved that for you. We hope to welcome you back again soon!

2/10 - 너무 별로예요

Valarie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to rate us

10/10 - 훌륭해요

andrew

2024년 1월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
Dear guest, thank you so much for your 5-star review! We're thrilled you enjoyed your stay. We hope to welcome you back again soon.

6/10 - 괜찮아요

Trina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Only issue is the WiFi, I shouldn’t have to sit in the lobby for WiFi.
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
thank you for your feedback. We sincerely apologize that you weren't able to access reliable WiFi in your room and had to resort to using the lobby connection. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. We take guest feedback seriously and are committed to providing a comfortable and convenient stay for all our guests. We will take your feedback into account as we strive to improve our WiFi services. We are looking into this and fix the issue

4/10 - 별로예요

Praveen

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
While we appreciate your feedback, specifics are crucial for improvement. Could you kindly elaborate on what fell short of your expectations? Knowing areas for development helps us enhance your future stays and better serve all guests.

10/10 - 훌륭해요

A guest from Banning, CA

2024년 2월에 1박 숙박함
답변 제공: The Hotel Management Team 님, 2024년 3월 29일
We're so grateful for your 5-star review! We strive to provide a comfortable and enjoyable stay for all our guests.

6/10 - 괜찮아요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Little run down, pool was way too cold!
2024년 1월에 3박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for your feedback! We apologize for the less-than-ideal condition of some areas and the chilly pool. We're actively working on improvements and appreciate your patience. We hope you'll consider giving us another chance

10/10 - 훌륭해요

Bryce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great overall property at a good pricr
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
Thank you for taking the time to share your positive feedback! We're thrilled you enjoyed your stay and found our property to be both excellent and affordable. Your kind words motivate us to keep providing exceptional value and a memorable experience for all our guests. We hope to welcome you back again soon!

10/10 - 훌륭해요

Rosa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to rate us we look forward to your return.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to rate us we look forward to your return.

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태
Ice machine did not work, the night shift worker was friendly and accommodating. However the morning staff was quite rude and wouldn't even give me a single ice cube for my coffee.
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
thank you for your feedback. We apologize for the malfunctioning ice machine and appreciate the night shift's efforts. We're deeply troubled by the morning staff's behavior, as hospitality is our core value. This doesn't reflect our standards. Please reach out to us directly for a sincere apology and to discuss how we can regain your trust.

8/10 - 좋아요

Patricia

출장 여행
Everything but one was great as always. Very convenient location and besides all the normal amenities there’s a microwave and refrigerator in each room. This trip the only problem was very weak internet, it kept going out and reverting my phone to 5G. I was there to do business and became a big problem!
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 12일
Thank you so much for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you enjoyed the convenient location and appreciated the extra amenities in your room, like the microwave and refrigerator.We value your business and appreciate your understanding. To show our apologies for the inconvenience, we would like to offer you discount on a future stay.We hope you'll give us another chance to show you the exceptional service we strive for.We are truly sorry to hear about the weak internet connection you experienced during your business trip. This is certainly not acceptable, and we understand how frustrating it must have been for you. We are actively working on improving our internet infrastructure to ensure this doesn't happen again.We look foward to your return.