숙박 시설 내 편의 시설/서비스

레지던스 인 메리어트 웨인스보로 여행 후기

3 out of 5
레지던스 인 메리어트 웨인스보로
44 Windigrove Dr, Waynesboro, VA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 374개 이용 후기 중 264개" "
평점 8 - 좋아요. 374개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 374개 이용 후기 중 24개" "
평점 4 - 별로예요. 374개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 374개 이용 후기 중 9개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kathy 님, Fairlee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Bethany

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close walking to a couple of restaurants. Right off interstate.
2024년 3월에 1박 숙박함
답변 제공: Kris 님, 2024년 3월 25일
Dear Christy,On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Residence Inn Waynesboro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I will be sure to share these with the team to reflect on the services we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Tina 님, Lacey

2024년 2월에 2박 숙박함
답변 제공: Kris 님, 2024년 3월 25일
Dear Christy,On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Residence Inn Waynesboro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I would love to hear how we can earn a 5 rating. I will be sure to share additional ideas and feedback with the team to reflect on the services we deliveredWe hope to welcome you again soon.

4/10 - 별로예요

Robert

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
I stay there about once a month this the electric was out ,on and off without any Communication from the staff
2024년 2월에 1박 숙박함
답변 제공: Kris 님, 2024년 3월 18일
Thank you for choosing Residence Inn by Marriott in Waynesboro, VA. We appreciate you taking the time to provide your review. Due to high winds the electricity was affected. We did notify the power company immediately and they rectified it as soon as they could. We are so sorry for that inconvenience! We hope to see you again should your travels bring you back to the Shenandoah Valley.

8/10 - 좋아요

Derrick

좋아요: 청결 상태, 직원 및 서비스
Tv wasn’t working but front desk came to fix it. The ironing board was also broken. You also had to work with the lock to get it to work properly.
2024년 2월에 1박 숙박함
답변 제공: Kris 님, 2024년 3월 18일
Thank you for choosing Residence Inn by Marriott in Waynesboro, VA. We appreciate you taking the time to provide your review. We will be sure to address these items with our team. We hope to see you again should your travels bring you back to the Shenandoah Valley.

4/10 - 별로예요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kris 님, 2024년 3월 18일
Thank you for choosing Residence Inn by Marriott in Waynesboro, VA. We appreciate you taking the time to provide your review. If there's additional details you'd like to share, please reach out to the hotel. We hope to see you again should your travels bring you back to the Shenandoah Valley.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We live locally but having renovations done on our house. Thoroughly enjoying our stay here. Clean, relaxing and enjoyable environment. Nikita, concierge, is very good at his job. Very hospitable, knowledgeable, friendly and helpful. We will stay here again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Victor at the front desk was so personable and friendly! He even gave our dogs some treats which confirmed how dog friendly this hotel is. Hotel room was so clean and accommodating! Great place for to stay!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't miss out on this great hotel!
It was great!! Some of the best customer service I have experienced at a Marriott property and the breakfast was delicious.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Hanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Hanne

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and offered great insight for places to go
2023년 11월에 7박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 12월 3일
Dear Sandra,On behalf of the team here at the Residence Inn Waynesboro, I want to thank you for sharing feedback regarding your stay with us! We are very glad to hear that you enjoyed your stay. We hope to welcome you again soon!

10/10 - 훌륭해요

Ms Deborah L

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was quite nice, large and well equipped.
2023년 11월에 1박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 11월 6일
Ms Deborah L,Thank you for taking the time to provide us with your feedback. We are very glad to hear that you enjoyed your stay with us! Our team is always hard at work ensuring that we offer our guests our very best! We hope to welcome you again soon.

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly and attentive staff. Breakfast had a nice variety of food.
2023년 10월에 1박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 10월 30일
Christina,Thank you for taking the time to provide us with your feedback. Hearing about the experiences of our guests gives the opportunity to improve upon our service!We hope you visit again!

10/10 - 훌륭해요

Noah

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and convenient for our needs.
2023년 10월에 2박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 10월 9일
Noah,Thank you for taking the time to provide us with your feedback. Any feedback from our guests is greatly appreciated as it gives us the necessary tools to make your stay memorable! We hope to welcome you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was wonderful!!!!
2023년 9월에 5박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 10월 4일
Anonymous,On behalf of our team, thank you so much for your kind feedback! We are all hard at work to ensure that our guests are welcomed with a stay that meets - and even exceeds - their expectations! We hope we can welcome you again very soon!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 10월 4일
Kevin,On behalf of our team, thank you so much for your kind feedback! We are all hard at work to ensure that our guests are welcomed with a stay that meets - and even exceeds - their expectations! We hope we can welcome you again very soon!

10/10 - 훌륭해요

Reeva 님, Mechanicsville

가족 여행
Loved the fireplace in the room!
2023년 9월에 2박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 9월 22일
Dear Reeva,On behalf of our team, thank you for taking the time to provide us with feedback regarding your recent stay with us. We are very glad to hear that you were able to enjoy your fireplace! We hope to welcome you again very soon!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Jean M. 님, 2023년 9월 17일
Dear Jessica,On behalf of the entire hotel team, I want to thank you for sharing about your 10/10 stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Front Desk Leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jean MoralesFront Desk SupervisorResidence Inn by Marriott Waynesboro

10/10 - 훌륭해요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice all around
2023년 9월에 1박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 9월 16일
Rita,Thank you for taking the time to provide us with your feedback regarding your recent stay. We love hearing about your experience with us! We are very glad to hear that your stay with us was comfortable. We hope to welcome you again soon!

10/10 - 훌륭해요

Terry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After a long drive the reception staff was friendly also allowed us to check in alittle early. Very accommodating traveling with dogs. Room was spacious extremely clean with all the comforts of home. Highly recommend this property!
2023년 9월에 1박 숙박함
답변 제공: Jean Morales ~ Front Desk Supervisor 님, 2023년 9월 7일
Dear Terry,On behalf of the entire hotel team, I want to thank you for sharing about your 5/5 experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Front Desk Leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jean MoralesFront Desk SupervisorResidence Inn by Marriott Waynesboro

10/10 - 훌륭해요

Lina

2023년 8월에 1박 숙박함
답변 제공: Cheyenne - Guest Services Manager 님, 2023년 9월 21일
Lina,Thank you for taking the time to provide us with your feedback! We really enjoy knowing about your experience with us and we hope we can welcome you again very soon!

10/10 - 훌륭해요

Dianna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel like family here I feel safe I feel cared for and about I will always come back here The staff are literally a beautiful dream come true
2023년 7월에 6박 숙박함
답변 제공: Cheyenne Clark - Guest Services Manager 님, 2023년 8월 4일
Dianna,Thank you so much for your kind feedback! Our whole team works very hard to make everyone feel comfortable and cared for. We are very glad to hear that you have enjoyed your stay with us. We wish you luck and happiness on your endeavors.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Cheyenne Clark - Guest Services Manager 님, 2023년 8월 4일
Dear Anonymous,Thank you for taking the time to provide us with your feedback! We appreciate any comments you have for us. We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

6/10 - 괜찮아요

Maryana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excessive dog dee
The room and amenities were good and service very good. While it was great they allow dogs, the dog fee of $100/night for a $300.night room (one third the cost of the room) seemed excessive. No fee or maybe a 10% fee on the rate would be more appropriate.
2023년 7월에 1박 숙박함
답변 제공: Cheyenne, Guest Services Manager 님, 2023년 7월 4일
Maryana, thank you for taking the time to provide us with your feedback. Although you experience did not fully meet our standards, we hope you had a relaxing stay with us.Due to our facility being pet friendly, we must charge a pet fee according to the time and resources it takes to clean the room fully for the next guest. We apologize for the inconvenience that this caused you.Thank you again for your time and safe travels!

2/10 - 너무 별로예요

main Minidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Cheyenne -- Guest Services Manager 님, 2023년 6월 1일
main Minidi,Thank you for taking the time to leave us feedback. We encourage all feedback, good and bad, so that we can work to offer each guest the great service they deserve. We hope to welcome you again soon!

8/10 - 좋아요

john

2023년 5월에 1박 숙박함
답변 제공: Cheyenne -- Guest Services Manager 님, 2023년 6월 1일
john,Thank you for taking the time to leave us feedback. We encourage all feedback, good and bad, so that we can work to offer each guest the great service they deserve. We hope to welcome you again soon!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Cheyenne, Guest Services Manager 님, 2023년 5월 18일
Stephen,Thank you for taking the time to give us feedback about your stay with us. We always love hearing your thoughts so that we can provide the best care for each guest and make their stay memorable! We hope to welcome you again soon.

10/10 - 훌륭해요

Margaret T

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was so clean I was comfortable in every part. The staff were all polite and friendly and happy.
2023년 4월에 1박 숙박함
답변 제공: Cheyenne, Guest Services Manager 님, 2023년 5월 18일
Margaret, Thank you for taking the time to provide us with feedback. We always like to hear about guests' experiences so that we provide the best service to everyone we welcome. We are glad to know that you were comfortable and felt welcomed during your visit. We hope to welcome you again soon!

6/10 - 괜찮아요

Chun Hung

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Shower tub doesn’t drain properly. Refrigerator is very loud.
2023년 4월에 1박 숙박함
답변 제공: Cheyenne, Guest Services Manager 님, 2023년 5월 18일
Chun,Thank you for taking the time to provide us with feedback. Although we did not meet your expectations, we always appreciate knowing where we can improve upon in the future. We strive to make each guests' experience memorable and comfortable. We hope to welcome you again when your travels bring you to our area.

10/10 - 훌륭해요

Anna

2023년 2월에 1박 숙박함

8/10 - 좋아요

Tomika

가족 여행
The only issue is that my toilet didn't flush properly. So throughout the night we had to wake our other family members to use their toilet in the room next door.
2023년 2월에 1박 숙박함

8/10 - 좋아요

NICHOLAS

2023년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 6박 숙박함

10/10 - 훌륭해요

Brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were spacious and comfortable

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very nice, clean and breakfast was great!
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Malcolm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

lora

2022년 7월에 5박 숙박함

6/10 - 괜찮아요

Martha

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Nancy

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Tricia

2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Annabelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The ac was so loud we had to turn it off to sleep
2022년 5월에 2박 숙박함

4/10 - 별로예요

Brad

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having to ask to have towels replaced is not good
2022년 4월에 5박 숙박함

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 직원 및 서비스
Very thin walls. Could here conversations in adjacent room.
2022년 4월에 2박 숙박함

8/10 - 좋아요

Coleen

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

charles

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and workout area was really nice
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Robert

2022년 3월에 1박 숙박함