안뜰

컨트리 인 & 스위트 바이 래디슨, 애틀랜타 다운타운 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1009개 이용 후기 중 182개" "
평점 8 - 좋아요. 1009개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 199개" "
평점 4 - 별로예요. 1009개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 247개" "

6.0/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

4/10 - 별로예요

Brenda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Brenda, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact our hotel directly to provide more details on how we can improve. We value your input and hope to welcome you back for a more pleasant experience.

10/10 - 훌륭해요

Heather 님, Carleton Place

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was conveniently located for my needs. The staff were very friendly and welcoming. The property is a bit older and a little run down but it was still nice. The bed was VERY comfy so that’s what was the most important to me!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Heather, We are pleased to hear you found our location convenient and our staff welcoming. We appreciate your feedback on the property's condition and are glad to know you enjoyed the comfortable bed during your stay. Your comfort is our priority, and we hope you will consider staying with us again in the future.

10/10 - 훌륭해요

brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt safe staying here. The beds where comfy and great breakfast.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello brittany,We're glad to hear you had a comfortable and secure stay with us, enjoyed our cozy beds, and indulged in our delicious breakfast offerings. Our team strives to uphold high standards to ensure our guests' satisfaction. If you have any future feedback or concerns, please feel free to reach out to us.

4/10 - 별로예요

Zhenzhong

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went several time in the same chain in Michigan, but this in Atlanta is a different story. My room was very dirty, aircon very noisy. All the hotel is very old and need maintenance. Not will back for sure.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Zhenzhong, We appreciate you taking the time to share your feedback with us. Your comments about the cleanliness and maintenance of your room have been noted and will be shared with the appropriate teams for their review. We apologize for any inconvenience this may have caused during your stay. Our goal is to ensure all guests have a comfortable experience, and we regret we fell short in your case.

6/10 - 괜찮아요

Antonio

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed and breakfast was good. Elevators need improvement and the men's restroom in the lobby was out of service.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Antonio, We appreciate your feedback on the bed and breakfast experience. Rest assured, we have noted your comments about the elevators and men's restroom for further evaluation and improvement. Thank you for bringing this to our attention.

8/10 - 좋아요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The receptionist was positive and welcoming
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Nadia,We are delighted to hear that you found our receptionist positive and welcoming during your stay. We aim to provide excellent customer service to all our guests. Your feedback is greatly appreciated. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

Gretchen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find, clean in the room and the rest of the property, and everyone was super helpful!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Gretchen,We are delighted to hear that you found our hotel location convenient, and our rooms and property clean. Our team takes pride in providing helpful and friendly service to all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 - 좋아요

Yudy 님, staten island

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was fine, breakfast was good. Would stay again. Front desk personnel was a bit rude but I guess you can’t have it all.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Yudy, We are delighted to hear that you enjoyed the property and breakfast during your stay. We appreciate your feedback about our front desk team as we strive to provide exceptional service to all our guests. Your comments have been noted, and we look forward to welcoming you back in the future for another pleasant stay.

8/10 - 좋아요

Jonathan 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Some Rooms Should Be Allowed Smoking Privileges & Also The TVs Should Be Updated For Netflix or Mirror Mode Use. They Say Non Smoking Hotel But Walkin Through It I Definitely Would Have Thought Otherwise. Threatening Customers With A $250 Cleaning Fee If Smoking Doesnt Stop The Customer Especially When Its Raining Outside.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Jonathan, We appreciate your feedback regarding smoking policies and TV features. We value all guest opinions to enhance guest experience. It's important for us to maintain a smoke-free environment for all guests. We encourage guests to adhere to our policies for everyone's comfort and safety.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
One of the elevators was not functioning. The floor was stained and a bit dirty. Everything else was satisfactory and the bed was excellent.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Michael, Thank you for sharing your feedback with us. We appreciate your kind words about the comfortable bed. We will make sure to address the maintenance issues you mentioned to enhance the overall guest experience. Your comments help us improve for future stays.

4/10 - 별로예요

Alaysia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hotel appearance was not pleasant, from the physical property down to the staff
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Alaysia, We appreciate your feedback regarding the hotel's appearance and service. Your comments will be shared with the team for further improvement. Please feel free to reach out to our management team if you have any additional concerns that need addressing.

2/10 - 너무 별로예요

Gergana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Gergana,We're sorry to hear about your experience. Please feel free to reach out to our team with any details regarding your stay so we can address any concerns you may have. Your feedback is valuable to us.

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Adrian,We are delighted to hear that you enjoyed your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Alexus

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Alexus, We're sorry to hear that you didn't fully enjoy your stay. Your feedback is valuable to us and we encourage you to reach out to us directly to discuss any concerns you may have had. Your comfort and satisfaction are our top priorities.

8/10 - 좋아요

Benjamín

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Solo para dormir.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Benjamín, Nos alegra saber que encontraste nuestro hotel adecuado para descansar. Esperamos que hayas tenido una estancia cómoda y te invitamos a considerarnos nuevamente en el futuro.

10/10 - 훌륭해요

Michel

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how the front desk lady does her job, really nice welcoming and it was really quiet and great place to stay, first time in atlanta and loved it.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Michel,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our front desk team provided a warm and welcoming experience during your stay. We strive to ensure a quiet and comfortable environment for all our guests. We're glad that you enjoyed your visit to Atlanta and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Lots of guests checking in for conference nearby and the staff handled things great! Eugene was awesome, friendly and very helpful! Breakfast was great! We has a big group and we were treated great. Thanks for an awesome stay!
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Amy,Thank you for your wonderful feedback! We are delighted to hear that our staff, especially Eugene, provided excellent service during your stay. It's great to know that you enjoyed our breakfast and that your group was well taken care of. We appreciate you choosing our hotel for your conference and we hope to welcome you back in the future for another great stay!

10/10 - 훌륭해요

Kaliah

2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Kaliah,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. It was a pleasure having you as our guest and we hope to welcome you back again soon.

8/10 - 좋아요

Rashmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Rashmi,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad that you enjoyed your visit. If you have any additional feedback or comments, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very simple and easy process. Friendly, kind, helpful staff. No complaints
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Daniel,Thank you for choosing our hotel for your stay! We're thrilled to hear that you found our staff to be friendly, kind, and helpful throughout your visit. We appreciate your feedback and hope to welcome you back in the future for another seamless experience.

10/10 - 훌륭해요

Rabinarayan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Rabinarayan,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Terry

좋아요: 직원 및 서비스
Staff is excellent...very friendly and helpful. Location isn't the greatest... it is easy access on and off interstate, but there isn't much around in terms of food and shopping. It meet our needs for a stop over while traveling to final destination.
답변 제공: Manager 님, 2023년 12월 26일
Hello Terry, Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff provided excellent service during your stay. We appreciate your understanding that our location may not offer a wide variety of dining and shopping options, but we are glad it served as a convenient stopover for your journey. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Dontaevious

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Dontaevious,Thank you for sharing your feedback about our breakfast. We appreciate hearing your thoughts and will take this into consideration for future improvements. Your satisfaction is important to us and we apologize if your experience did not meet your expectations. We value your patronage and hope you will consider staying with us again so we can have another opportunity to serve you better.

8/10 - 좋아요

Viviana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Viviana, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Fernanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Fernanda,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Angela

가족 여행
Good stay for the price rough neighborhood but friendly service good breakfast I would stay again
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Angela,Thank you for choosing to stay with us and for taking the time to leave your review. We appreciate your kind words about our friendly service and good breakfast. We understand that the neighborhood may not have met your expectations, but we're glad to hear that it didn't negatively impact your experience. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Elizabeth

답변 제공: Manager 님, 2024년 2월 9일
Hello Elizabeth,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon.

6/10 - 괜찮아요

Hermes

좋아요: 청결 상태, 직원 및 서비스
Building needs remodel. Elevator are old
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Hermes,Thank you for sharing your feedback about the condition of our building and elevators. We appreciate your comments and will take them into consideration as we continuously work to enhance our facilities. We apologize for any inconvenience caused and hope you had an otherwise pleasant stay.

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here! First room was filthy. Second room not much better. Even though there were mouse droppings on couch I toughed it out until I realized there was no hot water. I told front desk. Didn't try to move me again. Said to just leave and I would get refunded. I did just that and of course. No refund for a 3 day stay that I left first night.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Anthony, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We take cleanliness very seriously and will address this with our housekeeping team. Regarding the hot water issue, we appreciate you bringing it to our attention and will investigate the matter further to ensure it is resolved promptly. For any refund inquiries, we kindly ask that you reach out to our management team directly.

10/10 - 훌륭해요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to stay here, bring an appetite, the General Manager takes pride in hospitality.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Nigel,Thank you for sharing your feedback with us regarding your recent stay. We appreciate your recognition of our General Manager's dedication to providing excellent hospitality. We hope that you had the opportunity to enjoy the delicious food options during your stay. We value your comments and look forward to welcoming you back for another enjoyable experience.

10/10 - 훌륭해요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean hotel.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Stuart,Thank you for your kind words! We strive to provide a welcoming atmosphere and maintain high standards of cleanliness. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Darwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, nice ppl, clean. Bravo
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Darwin,Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. Our team works hard to provide excellent service and ensure a clean environment for our guests. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Yolanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was pleasant. The hotel was clean and the stafff was very friendly. The only thing wrong was my room had no heat. I did call the desk to report it. The clerk said to let it run 10-15 minutes, and it should work. After about 20 mins, it still wasn't working. I was told I could be moved to another room, but because the heat hasn't been on all season, it will probably be the same problem with the other room. I decided to stay in the room where I was, I was tired and didn't feel like packing up. It was a chill in the air, but once under the covers, we were fine. Other than the heat issue, our stay was fine.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Yolanda, Thank you for your feedback about your recent stay. We are glad to hear that you found the hotel clean and the staff friendly. We apologize for any inconvenience you experienced with the heating in your room. Our team is continuously working to ensure that all facilities are in proper working order. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 - 훌륭해요

Shawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Very friendly staff and good breakfast.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Shawn,Thank you for your kind words about our staff and the breakfast. We are glad to hear that you had a positive experience during your stay with us. We strive to provide exceptional service to all our guests and we appreciate your feedback. Should you have any further queries or require assistance, please feel free to contact our management team directly.

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The gentleman who takes great pride in preparing a hot breakfast each day was the high point. Lots of choices, but the food was still mediocre. It's very impressive considering this fine gentlemen does it alone each morning. The hotel is a dump, but the bed and bathroom were clean. The hotel carpet, walls and ceiling need to be gutted and redone, although I doubt anyone would invest in this neighborhood considering drunk stadium goers would probably tear it up in no time. When you choose to stay in a 2 star in downtown Atlanta, this is what you get. We only stayed there because my son's college club traveling team needed something inexpensive close to GA Tech. The homeless and people hopped up on drugs were everywhere we looked/went between this hotel and outside of GIT's campus. Less than 24 hours in ATL was more than enough depression for me. Would never stay here again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Kimberly, Thank you for sharing your feedback about your recent stay with us. We appreciate your recognition of our dedicated breakfast staff. While we understand your concerns about the hotel's condition, we do strive to provide clean and comfortable accommodations. As for the surrounding neighborhood, it's unfortunate that you encountered some undesirable elements during your visit. We appreciate your understanding of the hotel's 2-star rating and proximity to the college. We value your feedback and hope you consider other accommodations during your future visits to Atlanta.

8/10 - 좋아요

Freddie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The grits were really good
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Freddie,Thank you for your kind feedback regarding our delicious grits! We're delighted to hear that you enjoyed them during your stay. We hope this positive culinary experience added to your overall satisfaction with our hotel. We appreciate your review and hope to welcome you back soon for another delightful stay.

10/10 - 훌륭해요

Claryssa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m From Alabama I enjoyed my stay with my son at you guys establishment and was walking distance to Georgia State where we attended Game Day will come back anytime I’m in Atlanta💕
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Claryssa,Thank you for choosing our hotel for your stay in Atlanta! We're delighted to hear that you and your son enjoyed your time here, and that our location was convenient for attending the Game Day at Georgia State. We look forward to welcoming you back anytime you're in town.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo hotel stay
The staff was great and friendly. Hospitality was there and the hotel itself was good especially for the price. Easy to check in and check out as well
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Dear Guest,Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that you felt welcomed and enjoyed your stay. Providing exceptional hospitality at a reasonable price is something we strive for. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Kathleen

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs updating. Staff friendly.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Kathleen,Thank you for your feedback! We appreciate your kind words about our friendly staff. We'll take your suggestion into consideration for future updates.

6/10 - 괜찮아요

Seiji

출장 여행
좋아요: 직원 및 서비스
Good
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Seiji ,Thank you very much for this feedback. It means a lot to us and gives us the motivation to uphold our quality services. It would be a pleasure to host you again.

4/10 - 별로예요

MIN

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
设施陈旧,地点周边交通不便(尽管在市区),生活设施也不方便,酒店服务粗糙,比如换硬币这种简单的小服务都没有,洗衣机洗不了衣服。早餐还可以
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello MIN,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do consider us again on your next visit to the area.

8/10 - 좋아요

Kimberly

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Kimberly,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok. The place was old and looked dirty. Staff was not very fast or attentive and seem to have preferences (group before us got offered cookies but we weren’t) staff was talking on the cellphone when we were checking out instead d of being attentive. Food was palatable. Not the worse place but not far from there. Picture on hotels.com looked nothing like what it wS
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Guest ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Abel

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Abel,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

David

2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello David,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

greg

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello greg,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Ashaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Ashaki,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Alfredo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I found a cockroach in my bed while i was sleeping.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Alfredo ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 - 별로예요

Sara

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Sara, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Patricia,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.