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퀄리티 인 & 스위트 플로렌스 - 신시내티 노스 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 834개 이용 후기 중 311개" "
평점 8 - 좋아요. 834개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 834개 이용 후기 중 99개" "
평점 4 - 별로예요. 834개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 834개 이용 후기 중 51개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 편의 시설/서비스
BED BUGS!!!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Lisa,We are sorry to hear about your experience. We take matters like this seriously and encourage guests to reach out to our management team directly to address any concerns. Your feedback is appreciated as we continually strive to improve our guests' experience.

8/10 - 좋아요

Nadine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean and the breakfast was great, lots of variety
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Nadine,We are delighted to hear that you found our hotel clean and enjoyed our breakfast selection. Thank you for sharing your positive feedback with us. We appreciate your kind words and hope to welcome you back again in the future.

2/10 - 너무 별로예요

Roza

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was dirty and ants in our room. Smelled weird
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Roza, We apologize for any inconvenience experienced during your stay. We encourage guests to reach out to management directly with any concerns for personalized assistance with their experiences at our hotel.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Robin,We're glad to hear that you found our check-in process to be convenient. Your feedback is valuable to us as we strive to provide efficient service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Steve

단체 여행
Clean room, comfortable bed and friendly staff. Plenty of restaurant choices close by. Great deal for the price.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Steve,We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and friendly staff. It's wonderful to know you found plenty of dining options nearby and that you felt you received a great deal. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Dawn,We are thrilled to hear that you had a wonderful experience at our hotel! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic stay.

10/10 - 훌륭해요

Abid Salman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
AC/Heat systems need an upgrade. Other than that everything was good.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Abid Salman,We appreciate your feedback on the AC/Heat systems and are glad you found everything else satisfactory. Should you have any other concerns, feel free to reach out to our management team for further assistance.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Tom,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon for another wonderful stay.

10/10 - 훌륭해요

John 님, Canadian

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello John,Thank you for choosing our hotel for your stay. We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service and amenities to all of our guests, and it is gratifying to know that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future!

8/10 - 좋아요

Donald

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Donald,We are glad to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We would love to hear from you and ensure that your next visit is even better.

8/10 - 좋아요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are a little dated.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Sonia, Thank you for sharing your feedback on our hotel rooms. We appreciate your input and take all guest comments seriously. It's important to note that we strive to provide a comfortable and pleasant stay for all our guests. If you have any specific suggestions or concerns, please feel free to share them with our management team directly.

8/10 - 좋아요

Colin 님, Dresden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice comfortable hotel. Comfortable beds, clean bathroom and overall cleanliness. Good breakfast selection.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Colin,Thank you for your kind words about our hotel! We're glad to hear that you found our beds comfortable and the overall cleanliness satisfactory. We take pride in providing a good breakfast selection for our guests to enjoy. We hope to have the chance to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

MYRNA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV is outdated No channel guide
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello MYRNA,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated TV and lack of a channel guide. We appreciate your input and will review it with our team for future improvements. We hope you had an otherwise pleasant stay and would love to welcome you back for a more satisfying experience in the future.

2/10 - 너무 별로예요

Nichole

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Nichole, We're sorry to hear that your recent stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any specific issues you may have experienced. We greatly appreciate your time and hope to have the opportunity to make it up to you in the future.

6/10 - 괜찮아요

John L

No elevator
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello John L, Thank you for bringing this to our attention. We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.

2/10 - 너무 별로예요

susan

별로예요: 청결 상태, 직원 및 서비스
The walls are very thin and can hear everything. Around midnight there was some sort of domestic violence that was very loud. Around 2 am police came to talk to the couple next to our room which we could hear. We ended up leaving around 3 am to just get out of there with very little sleep.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello susan, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. The comfort and well-being of our guests is our utmost priority, and we will make sure to address the issue of noise disturbance. We appreciate you bringing this to our attention and we will take necessary measures to prevent such occurrences in the future.

6/10 - 괜찮아요

Sara

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Sara, Thank you for choosing to stay with us. We appreciate your business and hope you had a pleasant stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input as it helps us improve our services for future guests.

6/10 - 괜찮아요

Stefanie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was friendly and the hotel room was clean. Breakfast options were good. The bedside table was falling off of the wall and seemed to be a bit of a hazard. My biggest complaint was the smell of weed permeating throughout the hallway and lobby.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Stefanie,Thank you for your feedback. We appreciate your kind words about our friendly staff, clean rooms, and breakfast options. We apologize for any inconvenience caused by the issue with the bedside table. We will investigate and address the matter promptly. Regarding the odor in the hallway and lobby, we will work on enhancing our monitoring to ensure a pleasant atmosphere for all our guests. We value your input and hope to welcome you back again in the future.

8/10 - 좋아요

Chris

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Chris,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you enjoyed your time with us. If you have any further feedback or if there is anything else we can do to further enhance your experience, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Thomas,Thank you for choosing our hotel for your stay! We're glad you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon!

10/10 - 훌륭해요

Chetan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Chetan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If there is anything else we can do for you in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 9일
Hello Carrie,Thank you for choosing our hotel for your recent stay! We hope you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Gerald,We're thrilled to hear that you had a wonderful stay at our hotel. We hope to welcome you back again soon!

10/10 - 훌륭해요

Valery

연인과의 여행
좋아요: 직원 및 서비스
Staff were very nice. The bath room in our room could have been cleaner. The breakfast was hot and tasty with plenty of variety.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Valery,Thank you for your feedback. We're delighted to hear that our staff provided excellent service during your stay. We apologize for any inconvenience caused by the cleanliness of the bathroom and appreciate you bringing this to our attention. We're glad you enjoyed the hot and tasty breakfast with plenty of variety. We value your comments and will continue working to enhance our guests' experience.

10/10 - 훌륭해요

Tina

2023년 11월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 12월 5일
Thank you for staying with us.

10/10 - 훌륭해요

Kyle

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hello Kyle,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

JANICE K

2023년 10월에 3박 숙박함
답변 제공: Jeff H/GM 님, 2023년 11월 10일
Thank you for staying with us.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and good price. Good looking for breakfast.
2023년 10월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 10월 16일
Thank you for staying with us. Hope to see you again

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It met our needs
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hi James,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Richard

2023년 10월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 10월 27일
Thank you for staying with us and also for a good review. We're glad that you had a pleasant stay with us.We look forward to seeing you here again.

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
love it
absolutely love this place...we will add it to our must stop list...no pet smell...no smoking smell....and very clean....LOVE IT
2023년 10월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 10월 6일
Thank you for staying with us and also for such a glowing review!!We look forward to seeing you here again.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 28일
Thank you for staying with us. We do look forward to seeing you here again!

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty nice
Hotel was very nice and clean. No elevator made our trip up the stairs difficult. And it’s located close to the airport. Jet noise to a degree.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi David,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear about the service failures that you experienced. We would love to have you back to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 - 괜찮아요

Tyler

2023년 9월에 6박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Tyler, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfy beds and clean room. Hotel does not have an elevator which surprised me but it was fine for us. Older hotel that could use some updates but overall was fine for our short stay just needing a place to sleep. Friendly staff at desk.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Dear Guest,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and elevator. We hope to see you again in the future.

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solid hotel in good shape with nice people
4.5 out of 5, solid hotel in good shape with nice people.
2023년 9월에 4박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 19일
Thank you for staying with us- and for leaving your comments. We look forward to seeing you again

6/10 - 괜찮아요

Michelle

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 19일
Thank you for being our guest at the Quality Inn & Suites Florence.We do appreciate your feedback as our guest and please know that your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive any feedback- good or bad.We do Hope to see you here with us again.

2/10 - 너무 별로예요

Terrance

2023년 9월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 10월 9일
Thank you for staying with us

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 22일
Hello Terri,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean staff was very nice and helpful the only thing was TV station put in our Netflix or Hulu we watch old shows other that that it was a good stay
2023년 9월에 5박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Donald, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

4/10 - 별로예요

Marci

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Marci,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Timothy

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Timothy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Jeff

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 9일
Thank you for staying with us. We are glad that you had a good stay.

6/10 - 괜찮아요

Addys

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
dirty rug and bad smell, bathroom udpate
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Addys, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awesome. I loved it. I loved your people that was at the front desk. It was great. They always greeted me when I came through the door and they always greeted me when I left there was great people I came late all the time every night, and when I came in, they always greeted me and asked me how my day was. Will stay there again.
2023년 9월에 3박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 6일
Thank you for staying with us. We are glad that you had a good stay and also that you were always made to feel welcomed. We look forward to many return visits from you!

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 직원 및 서비스
Employees were very friendly and helpful. Biggest thing for me is lack of fitness facilities. In this day and age hotels do much better.
2023년 8월에 5박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 6일
Thank you for staying with us. We have shared your comments with the hotel's ownership in regard to the fitness room setups. We hope to be of service to you again

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Diane,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Jeff H/GM 님, 2023년 9월 6일
Thank you

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access off the expressway
2023년 8월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 8월 24일
Thank you for staying with us. We are glad that you were able to find us so easily!We do hope for many more visits-if your travels bring you to the area

10/10 - 훌륭해요

Duane

2023년 8월에 1박 숙박함
답변 제공: Jeff H/GM 님, 2023년 8월 23일
Thank you so much for staying with us. We are glad that you had a pleasant stay