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아메리카스 베스트 밸류 인 볼티모어 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 볼티모어
6510 Frankford Ave, Baltimore, MD

이용 후기

6.8
평점 10 - 훌륭해요. 947개 이용 후기 중 172개" "
평점 8 - 좋아요. 947개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 947개 이용 후기 중 219개" "
평점 4 - 별로예요. 947개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 947개 이용 후기 중 119개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

박수석 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice service
Nice service

10/10 - 훌륭해요

박수석

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

MJ 님, baltimore

공항에서는 가까움
공항에서는 가까우나 볼티모어가 위험한 지역이라 알고 가서 그런지 안전한곳같진 않음

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful !
Good staff, good breakfast, good room service. No more any comments.

2/10 - 너무 별로예요

christine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rodents in room, roaches in room Dirty linen in bed and property was gross and u kept Vending machines and ice machines broken Not at all what pictures look like on website Don’t stay there
2024년 4월에 4박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 4월 23일
We are sorry for any service that did not meet your expectations, We are regularly doing pest inspection to make sure we don't have any roaches and bugs in our rooms. We'll be sure to discuss all of your comments as we continue to improve, and we hope you will consider giving us another try someday. Thank you !!

2/10 - 너무 별로예요

Omar Adonis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nome reembolsaron mi dinero y no pase la noche en ese hotel
2024년 4월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 4월 16일
Dear Omar, We are sorry to hear that you had an issue with the payment. We have addressed your issue and you should be able to see the changes in your account within 3/4 business days. We hope to accommodate you again in future. Thank you !!

8/10 - 좋아요

Sadia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay.
2024년 3월에 8박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 3월 16일
Thank you for sharing your comments regarding your stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing . We hope your next visit will be even better.

6/10 - 괜찮아요

Danielle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly and nice. You get what you pay for though- There is no continental breakfast, it’s coffee and packaged snack cakes. The facility is dated; mismatched furniture and the bed was sunken in the middle.
2024년 3월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 3월 11일
We are sorry for any service that did not meet your expectations. We will be sure to discuss al of your comments as we continue to improve , and we hope you will consider giving us another try someday. Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you "

2/10 - 너무 별로예요

Herman

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vary dirty run down staff mean and unhelpful all around bad hotel.
2024년 2월에 3박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 3월 3일
We are sorry for any service that did not meet your expectations, We'll be sure to discuss all of your comments as we continue to improve, and we hope you will consider giving us another try someday. Thank you !!

10/10 - 훌륭해요

Tienisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really like this place
2024년 2월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 2월 12일
Dear Tienisha, Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We hope to see you soon. Please visit again . Thank you and have a great day !!

10/10 - 훌륭해요

OLAGOKE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2024년 1월 13일
Thank you for taking time to rate your review. We are glad you had a great experience and appreciate your feedback ! we look forward to providing you wit hall of your future lodging needs " your feedback is important to us" Please visit again

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
House keeping doesn't come every day. Ceilings are dusty. Nothing to do at hotel... no amenities.
2023년 12월에 5박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 12월 28일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you "

6/10 - 괜찮아요

John

2023년 11월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 12월 18일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you "

6/10 - 괜찮아요

Laurene

2023년 11월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 12월 18일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you "

6/10 - 괜찮아요

Linda

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
What I didn't like was No Breakfast. The TV service was questionable. I had to change rooms twice and almost a third time. I sometimes smelled cigarettes smoke.
2023년 10월에 3박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 11월 26일
We are glad you had a great experience and appreciate your feedback !! We look forward to providing you with all of your future lodging needs. " Your feedback is important to us"

10/10 - 훌륭해요

Kamari

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2023년 9월에 14박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 10월 15일
Dear Kamari Thank you for sharing your comments regarding your stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing . We hope your next visit will be even better. Stay safe

6/10 - 괜찮아요

Gilberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 10월 13일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you"

10/10 - 훌륭해요

WILLIAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 10월 9일
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We hope to see you soon. Please visit again.

2/10 - 너무 별로예요

Ira

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 10월 2일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you.

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff just entered the room without even knocking
2023년 9월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 9월 18일
Thank you for letting us know about the situation, and giving us the opportunity to fix this for you"

6/10 - 괜찮아요

Lamar

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 9월 14일
Thank you for sharing your comments regarding your stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. We hope your next visit will be even better. Please visit again

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay anywhere else, please read before booking!
We travel a lot, have stayed in many different hotels / motels. This is easily the single worst experience of years of touring. To start, we had an issue with the names on the room reservation. I made a call to the front desk on the way to the hotel. We simply wanted them to be aware of the fact that one room was assigned to an individual who could not be at check in and we were going to check in with another individuals name. I was greeted with an attitude that did not convey welcome, and a complete unwillingness to do the most simple of things. Keep in mind, we were staying here for about 5 hours tops. We had just finished a performance in Philadelphia and had a very early performance in Baltimore. They forced me to go through the arduous task of speaking to Hotels.com to get the name changed. The rooms were dirty which hid the fact that they needed a major remodeling. The water was a consistent color of yellow to rust. Our recomendation to you is if you have a choice between America's Best Value Inn Baltimore and staying in your car; choose your car.
2023년 9월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 9월 12일
After reading your review, we are disappointed to learn that we fell short of your expectations. We are onstantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we will look into these issues and do our best to address them. Thanks again for your time.

8/10 - 좋아요

Chico

출장 여행
2023년 9월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 9월 6일
We are glad you had a great experience and appreciate your feedback ! we look forward to providing you with all of your future lodging needs " your feedback is important to us"

2/10 - 너무 별로예요

FREDY

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of itching on my body and had leave it at midnight ma and my son and asked for refund some money and didn’t do it so that’s why I don’t recommend this place to stay
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 9월 1일
We are sorry for any service that did not meet your expectations. We will be sure to discuss all of your comments. We apologize for any inconveniences you may have experienced.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Ok "Value" given low price.
The facility and service was fine given the price (Very low price). The room was clean and comfortable but the facility is a little worn (Leaky faucet in bathroom for example.) The "breakfast" was disappointing - Twinkies and dingdongs in a basket and not great coffee.
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 27일
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your feedback. Thank you again for sharing . We hope your next visit will be even better

8/10 - 좋아요

Proscovia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the services at this location.
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 20일
We are glad you had a great experience and appreciate your feedback ! We look forward to providing you with all of your future lodging needs " Your feedback is important to us"

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and comfortable in a convenient location
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 20일
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We hope to see you soon. Please visit again.

4/10 - 별로예요

Jason

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth $119/night
One night stay over after a ballgame with my kid. Place was horribly outdated and in disrepair. Furniture looked like purchased from yard sales nothing matched. Smoke free room yet had an ash tray and burn marks everywhere. Did not even supply room with towels to be able to shower
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 6일
We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experiences with us. Please visit again.

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely disgusted
The hallways and rooms reeked of old smoke and mildew. The king matress had evidence of bed bugs and was very stained. We left imediatley.
2023년 8월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 20일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you"

10/10 - 훌륭해요

Brenda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place just there breakfast was lol
2023년 7월에 5박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 5일
We are glad you had a great experience and appreciate your feedback !!! we look forward to providing you with all of your future lodging needs " your feedback is important to us" thank you

4/10 - 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointed!
From day one ofstay we had issues. Was given an occupied room, facing an angry occupant, since we woke him. Second room keys don't work, third time was a charm. Vending machines on all floors are all unplugged, not workinng. Lobby ones are plugged in but have signs "Out of Order" the lobby chairs were taped off with signs saying do not sit. Needless to say we had to run out to nearest store to get water bottles. Breakfast was from 5:30 to 9:30 we get down 9:20 and room is already closed up on both days. The rooms are in major need of upgrading. Time to invest in new bedding and linens. Very disappointed! Worst we have ever stsyed in
2023년 7월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 2일
We are so sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We will keep your comments in mid for the future and we hope you'll join us again soon.

4/10 - 별로예요

Susan

별로예요: 직원 및 서비스
Wrong room
All I can say is wow. The desk gave us keys to a room already occupied. Lets just say the occupants weren't happy we woke them up. We go back down and get a new room. Back up on the 5th floor again, get to the room, keys don't work. Luckily after a half hour third time was a charm.
2023년 7월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 7월 29일
Thank you for letting us know about the situation. We will fix the issue as soon as possible,

4/10 - 별로예요

Marina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too expensive for what it offers.
2023년 7월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 7월 14일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you.

4/10 - 별로예요

Angelina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SONS 2ND ANNIVERSARY DATE OF HIS PASSING
I was searching (from PA) for a hotel in MD near Druid Hill Park (or close enough to walk, so I could spread some of his ashes-very small amount in/near Zen Park in Druid Hills Park) I chose America's Best Value Inn based on HOTELS.COM's listing as 3.09 miles from the park. After checking in, going to my room, having another hysterical crying session, I started getting ready to leave for the Park. Thats when i pulled up maps and noticed in was 8.09 miles away..As a result of WEBSITES error, I was not able to go to the Park and got no assistance in a refund or compensation. The whole memorial I planned was completely ruined and as i am a single woman on a fixed income, there wasnt money to go somewhere else. Was so completely devasted I just stayed in my room and cried. Also site listed microwave availableupon request. Wrong-microwave is dirty old microwave in corner of lobby. No coffee available, nothing nearby to walk , as I have MS I limit my night driving. Just completely aweful experience.
2023년 6월에 1박 숙박함
답변 제공: Nancy 님, 2023년 7월 3일
Dear Anjelina We are so sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We will keep your comments in mid for the future and we hope you'll join us again soon.

2/10 - 너무 별로예요

Dreanna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nasty. The keys wouldn’t work, had to go to front desk 3x before he came up his self. We got in the room and immediately went back to ask for a refund. They “don’t refund” so we left. Just did not feel comfortable sleeping in the hotel itself.
2023년 6월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 30일
Thank you for letting us know about the situation, and giving us the opportunity to fix this for you"

10/10 - 훌륭해요

Martin 님, Mirabel

2023년 6월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 2일
Thank you for staying with us. We will be happy to see you again.

2/10 - 너무 별로예요

Sureshkumar

2023년 6월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 8월 20일
We are sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfactory
2023년 6월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 20일
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We hope to see you soon. Thank you for choosing ABVI

10/10 - 훌륭해요

Edris

2023년 6월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 7월 14일
Thank you for taking your time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. We hope to see you again.

10/10 - 훌륭해요

Wendolyn

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BEST PLACE TO STAY
2023년 6월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 16일
Thank you for taking your time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by out staff. We hope to see you soon.

6/10 - 괜찮아요

Robert

2023년 6월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 30일
Thank you for taking time to share your review with us. We are happy to hear the stay was great and appreciate your recognizing the great service provided by our staff. Hope we will improve much better in your next stay.

4/10 - 별로예요

Stanley

2023년 6월에 2박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 30일
Thank you for letting us know about the situation. We will fix the issue as soon as possible,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
My stop in Baltimore
It was a ok stay, the room was ok, nice relaxing bed. Wish the room had a microwave and more outlets. It's not worth a $100 incidental fee especially if you're not a smoker, the hotel definitely needs a upgrade
2023년 5월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 6월 1일
We're sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We'll keep your comments in mind for the future and we hope you'll join us again soon.

2/10 - 너무 별로예요

Khadijah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never in my LIFETIME have I ever experienced such a horrible ‘hotel’. Americas ‘best’ value inn has to be the worst hotel in the country and I wish I could go back in time to go to a days inn or even a motel. The bathrooms looked like a warzone and the cleaners did nothing except for this one kind lady. We booked nonsmoking rooms. But they gave us the 4th floor which was definitely the smoking floor, the smoke was too much, we definitely got second hand smoke from that. The beds are so hard with cigarette buds in them our back was killing us the whole time. Also, they said there’s a microwave but there wasn’t any and you have to call the front desk for an iron because apparently “people steal the irons”. Also the free breakfast isn’t even considered breakfast weird coffee and donuts. Please let this be a warning, any other hotel option would be a heaven compared to this.
2023년 5월에 3박 숙박함
답변 제공: Nancy 님, 2023년 5월 31일
Dear Khadijah We are sorry to hear that you didn't enjoy your stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing . We hope your next visit will be even better.

8/10 - 좋아요

Shinay

2023년 5월에 1박 숙박함
답변 제공: Nancy 님, 2023년 5월 31일
We're sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We'll keep your comments in mind for the future and we hope you'll join us again soon.

2/10 - 너무 별로예요

Emily

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely unsanitary. Hallways smelled like marijuana and feces. Air conditioner in room had puddle of stagnant water on top of it. Stains on chairs. We were given a “non-smoking” room but found an ash tray in the room. We checked in and checked out right away. We booked a stay at a different hotel that night for the safety and sanitation for ourselves and children we had traveled with. Stay away from this place.
2023년 4월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 4월 28일
Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out and sharing your thoughts. We assure you that the safety and comfort of our guests remain our top priority, and we're distressed you felt otherwise on this occasion. Rest assured, your feedback is essential and will be shared with the respective teams as we make the necessary changes. Thank you so much for bringing your concerns to our attention, and we wish you happy and safe travels ahead.

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everyone is very friendly and helpful. The rooms are clean, the hallways and lobby area all clean. Quiet and peaceful. Housekeepers are friendly and very nice. It's been a great experience. Only thing missing is a pool.
2023년 4월에 6박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 4월 28일
We are glad you had a great experience and appreciate your feedback !!! we look forward to providing you with all of your future lodging needs " your feedback is important to us"

2/10 - 너무 별로예요

Rhonda

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Nancy 님, 2023년 5월 31일
We're sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We'll keep your comments in mind for the future and we hope you'll join us again soon.

10/10 - 훌륭해요

jean

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La chambre n'etais pas tres propre
2023년 4월에 1박 숙박함
답변 제공: ABVI Mgmt. 님, 2023년 5월 31일
We're sorry to hear that you didn't have a good time with us and we apologize for any disappointment in our accommodations or amenities. We'll keep your comments in mind for the future and we hope you'll join us again soon.

6/10 - 괜찮아요

Rafael

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
not.
2023년 4월에 1박 숙박함
답변 제공: Nancy 님, 2023년 4월 11일
Thank you for letting us know about the situation, and for giving us the opportunity to fix this for you.