Triple Studio | 객실 내 금고, 책상, 방음 설비, 다리미/다리미판
예약 가능 여부 확인

스페이스 아파트 호텔 여행 후기

3.5 out of 5
스페이스 아파트 호텔
36-37 Kensington Garden Square, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 211개 이용 후기 중 79개" "
평점 8 - 좋아요. 211개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 211개 이용 후기 중 24개" "
평점 4 - 별로예요. 211개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 211개 이용 후기 중 5개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요 요리해먹을수 있어서 편했습니다 다음에 런던 방문하면 또 갈거예요
2019년 8월에 1박 숙박함
답변 제공: Zoltan 님, 2019년 9월 11일
Dear Guest, It was a pleasure serving you. I really appreciate you taking the time to share your feedback. We hope you'll come and see us again soon! Kind Regards, Zoltan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 숙박시설이었습니다. 스튜디오 더블을 예약하였으나 업그레이드되었다고 4층 방을 얻었습니다. 넓디넓은 방크기와 세탁기등 모든 가전제품이 준비되어있습니다.
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

SANGHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 10월에 3박 숙박함

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Second time staying here. The room I had the first time had some odd design elements. I enjoyed the second room I stayed in more. Better layout. Overall, I had a pleasant experience.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Hayley

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hosts at the property were both very rude. When asked to move to another room because we were placed the closest to the door he laughed and said it’s no different from our house. This was not the case and all night we could hear people coming and going. The room itself was a heath and safety risk and I would not advise anyone to stay there with children. The wooden staircase up to the mezzanine was dangerous and easy for someone to slip through with a glass table placed underneath which would end in disaster. The heating was also broken, we ended up having to switch it off at the wall as the room was unbearably hot. The beds were uncomfortable and were in desperate need of mattress toppers.
2024년 4월에 2박 숙박함
답변 제공: AG 님, 2024년 4월 15일
Hi Hayley,Thank you for taking time to review us. Sorry to hear that you were not happy with your stay at Space Apart Hotel. I strongly disagree with you about staff being rude to you.You booked triple split level and you were given triple split level. When you booked this room you seen pictures. The heating it's working properly Managemnt

8/10 - 좋아요

Nathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: AG 님, 2024년 3월 25일
Thank you

8/10 - 좋아요

Sophia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very convenient location. The area is also quiet and safe. Love the kitchen and the brightness of the room. However, as a family of three staying for 6 nights - we were only given 60ml of shampoo and 1 toilet paper roll for 6 days. The hotel refused to replenish the supply. The head board above the bed fall off the wall and fortunately it did not hit us. When we told the receptionist, he didn't apologize.
2024년 3월에 6박 숙박함
답변 제공: AG 님, 2024년 3월 18일
Hi Sophia,Thank you taking time to revies us. We provide shampoo on daily basis as our guests request also toilet paper same. Sorry to hear that head bord fall down while you where there. Our receptionist clearly apologize to you about it.

10/10 - 훌륭해요

kousar

Clean room. However they don’t provide cleaning services if you staying for longer duration
2024년 3월에 5박 숙박함
답변 제공: AG 님, 2024년 3월 18일
Thank you for taking time to review us. We are glad you have enjoyed your stay with us. All the best from all of us at Space Apart Hotel.

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 객실의 편안함
Excellent experience
Excellent location, ideal for a long weekend. Staff very polite. Outstanding value for money.
2022년 7월에 3박 숙박함
답변 제공: Avni 님, 2022년 7월 16일
Dear Neil, Thank you very much for sharing your positive impression. I hope your business or just a leisure opportunity will bring you back to us on a next occasion, so that we will try to let you have an even better experience. Best Regards from the entire team.

8/10 - 좋아요

Lucy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 3박 숙박함

6/10 - 괜찮아요

John B

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room was spacious but the Airconditioning did not work. Hotel admitted that it was broken waiting on parts The bed was in a loft without room to sit on the bed. It was hot that close to the ceiling
2022년 5월에 4박 숙박함
답변 제공: Avni 님, 2022년 5월 31일
Hi John, Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. Kind regards, Avni

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the area and this was our 5th trip staying in London and also the longest we've stayed. We ALWAYS stay in this area, there is so much near by, very walkable everywhere, close to 2 tube stations. We loved having an apartment this trip!
2022년 4월에 15박 숙박함
답변 제공: Avni 님, 2022년 4월 26일
Hi Roger, Thank you very much for sharing your positive impression. I hope your business or just a leisure opportunity will bring you back to us on a next occasion, so that we will try to let you have an even better experience. Best Regards from the entire team.

10/10 - 훌륭해요

Shirley

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in a quiet and safe neighborhood , but short walking distance to Bayswater and Queensway stations where there are lots of restaurants, convenient stores and drug store. The room was as described. There's even laundry machine inside the room. The mini kitchen is a plus if you don't want to eat out. Great for budget travelers like myself.
2022년 4월에 4박 숙박함
답변 제공: Avni 님, 2022년 4월 25일
Hi Shirley, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Avni Gashi

10/10 - 훌륭해요

Ylona

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas loin du metro et quartier calme, chambre petite mais très fonctionel , de même pour la salle de bain Personnels très agréable et à l'écoute Super sejour
2022년 3월에 6박 숙박함
답변 제공: Avni 님, 2022년 3월 14일
Dear Ylona, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards, Avni

10/10 - 훌륭해요

Siu Yan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great stay at a great location. The room is not large but it has everything I needed.
2022년 1월에 19박 숙박함
답변 제공: Avni 님, 2022년 1월 24일
Dear Siu Yan, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards,

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all very kind, and very helpful. Very straightforward and easy check in, and easy ti navigate. The rooms very comfortable, and gave a decent amount of space for a single occupant.
2021년 12월에 6박 숙박함
답변 제공: Avni 님, 2022년 1월 6일
Dear Sara, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards, Avni

10/10 - 훌륭해요

Ashraf

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service. Very clean room. Hotel staff named Zeev was very friendly and helpful. Will stay here again when I’m in London :)
2021년 12월에 1박 숙박함
답변 제공: Avni 님, 2021년 12월 20일
Dear Ashraf, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 객실의 편안함
Very nice and central apartment in quiet street
Spacious and very nicely renovated apartment – kitchen with all necessary equipment, comfortable bed and a beautiful bathroom. Caretaker (owner?) Phillip lives in the building and was very helpful and easy to get in touch with. The place is few minutes from the underground and ten minutes' walk from Kensington Gardens, and there are plenty of shops, cafes and so on very close by. We thoroughly enjoyed our stay and will definitely be back.
2021년 11월에 7박 숙박함
답변 제공: . 님, 2021년 11월 27일
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with

8/10 - 좋아요

Constance C

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and quiet property. Wish there were more options for housekeeping perhaps trash collection every other day and kitchen/bathroom cleaning twice a week. I like making my own bed and keeping a tidy kitchen. Would have been helpful to have instructions for microwave use since it was a rather sophisticated utility, I eventually figured it out. Very convenient location less than 10 minute walk to Royal Oak, Queensway and Bayswater tube station also lots of bus lines. If you travel light and take Paddington Express from Heathrow you can get a bus from Paddington station that stops 1 block the hotel. Nice little organic supermarket on Westbourne Grove and short walk to Waitrose.
2021년 9월에 13박 숙박함
답변 제공: . 님, 2021년 11월 27일
Dea guest, Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Great room & location
Stayed for 3 nights. Kitchen is well equipped with a dish washer, washer and drier in the room, good sofa bed in addition to the main bed, large windows and high ceilings. We were on the 1st floor and round the noise from street (rubbish collection vans and other traffic) were noticeable, but all in all we had a very comfortable stay. They were also very accommodating with our luggage and check in/out times, etc.
2021년 10월에 3박 숙박함
답변 제공: Sylvian7 님, 2021년 10월 19일
Good afternoon. Thank you for taking the time to leave a review of your recent stay with us. I am glad that you enjoyed your time with us and hopefully we will see you again in the near future. Kind regards, Philip.

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태
2021년 9월에 5박 숙박함
답변 제공: Philip. 님, 2021년 10월 4일
DearGeoffrey, We are glad that you enjoyed your stay with us. Thank you for taking the time to leave us a guest score and hopefully we will see you again in the future. Kind regards, Philip.

8/10 - 좋아요

aude

좋아요: 청결 상태, 객실의 편안함
L'établissement est bien situé au calme. L'appartement était propre. Je regrette qu'il n'y ai pas à disposition du café ou du thé.
2021년 9월에 2박 숙박함
답변 제공: Sylvian7 님, 2021년 9월 7일
Good morning. Thank you for taking the time to leave a review. It is always good to hear positive feed back. Many thanks, Philip.

10/10 - 훌륭해요

Benedict

2020년 12월에 8박 숙박함

6/10 - 괜찮아요

Clive

A quick stop during covid, waiting to go to France. Convenient location.
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

PATRICE 님, Salleles d'aude

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Très bien placé !!! Appartement fonctionnel, parfait
2020년 1월에 4박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Patrice, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

8/10 - 좋아요

Rose Lee

가족 여행
좋아요: 청결 상태
This stay was a bit “off”
This was our 5th or 6th stay at SpaceApart over the years. In fact, we delayed the London portion of our holiday until we could book our stay here. Sadly, this time, the stay was “off.” We finally rated the largest room in the hotel, or so we were told, but it had a lot of irregularities. To start, even though the room was not ready when we arrived, when we returned later that evening to check-in, the third bed was not prepared for a third guest. None of our electrical converters worked; we called reception, and were told to use the two international outlets adjacent to the toaster and kettle. Throughout our entire stay, the plugs kept slipping out of the sockets. The biggest issue was the lack of hot water. Every single morning, the hot water lasted for one of three showers—and not for very long. For the first few days, we waited around in hopes that the hot water heater would do its job, but it was not to be. Perhaps I am accustomed to staying longer, but I seem to remember someone coming in to remove the trash midweek and refreshing towels. It never happened during our six-night stay. We had to request more toilet paper, and were handed one roll. I requested a box of tissues; that never materialized. Abdul tried his best to be helpful, but most of these issues were beyond his control. I used to love food shopping at Marks & Spencer, and now it is gone. However, there is a new Waitrose that is quite good. It’s still a great neighborhood for shops, restaurants, and transport
2020년 1월에 6박 숙박함
답변 제공: Zeev 님, 2020년 1월 14일
Dear Rose, I am truly very sorry to hear the negative experience that you had with us on your last stay. Electrical suckers. All our rooms feted with two international sockets on the kitchen wall we never had the problem with guests private electrical appliances however we keep at reception portable adapters and you should been given them. Room clean. We do not enter and service guests rooms for guest’s staying for less than seven days, towels can be given on request. Also we provide the toilet paper as much as need. Hot water. Each room is feted with hot water cylinder which is more than ample to four guest. Each cylinder is fitted with two heating elements. We now find out that one element has been broken down and I am very grateful for your feed back in that matter. I apologise that the problem has not been fix it as it should have during your stay. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel idéalement situé dans quartier calme, proche de 4 stations de métro, de commerces, restaurants et de Hyde Park. Très bien pour séjour en famille.
2020년 1월에 3박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Great location, convenient. There are like 5 grocery stores around the area. One downside was bathroom was tiny. But overall, great place for the price
2019년 12월에 3박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 - 훌륭해요

Terry Dixon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value 4 money
2019년 12월에 1박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Terry, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Very noisy every morning from staff office next door. Very uncomfortable bed. Very hot, air conditioning seemingly doesn't work.
2019년 12월에 2박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, I'm truly sorry to hear that you did not enjoy your stay with us. Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. I will do my best to improve on the negative points you have highlighted out for us. The air condition system is not set up for cooling during the winter time as it would be quiet cold in the rooms. I really hope that we can accomodate you in the future, please get in touch with me, and I can assure you that you will be well looked after. Kind Regards, Zoltan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Diese Unterkunft ist insgesamt sehr gut und empfehlenswert.
2019년 12월에 2박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards, Zoltan

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards, Zoltan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay at the apartment. It was clean, kitchenette well stock with essential utensils including salt and pepper. Abdul, the staff at hotel was also helpful and prompt in attending to our requests.
2019년 11월에 5박 숙박함
답변 제공: Abdul 님, 2019년 12월 2일
Thank you for your review. It was a pleasure having you.

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Was ok but won’t be going back
It was ok. Noisy room to start with, people talking and smoking right outside the window in a basement courtyard. No cleaning or bins emptied for 3 days
2019년 11월에 3박 숙박함
답변 제공: Zoltan 님, 2020년 1월 25일
Dear Guest, I'm truly sorry to hear that you did not enjoy your stay with us. Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. I will do my best to improve on the negative points you have highlighted out for us. Regards to the cleaning, we are operating as a weekly cleaning service, however we do respond to requests accordingly, for example emtying bins, changing towels and so on. I really hope that we can accomodate you in the future, please get in touch with me, and I can assure you that you will be well looked after. Kind Regards, Zoltan

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Robert Erik

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 11월에 2박 숙박함

4/10 - 별로예요

Steven 님, Montreal

연인과의 여행
별로예요: 청결 상태
The bathroom wasn’t clean and neither were the common areas which made us doubt about the cleanliness of everything else. The bed was not comfortable at all.
2019년 11월에 3박 숙박함

6/10 - 괜찮아요

Karl

2019년 10월에 4박 숙박함

8/10 - 좋아요

Eva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time at the property and I loved it. Huge room with comfortable bed and great shower. I was fine not having daily maid service and I had more than enough towels -I didn't use the washer or the kitchen at all but it was great to know it was there. Two tube stops nearby including the Central line which is 24 hours on the weekend. Portablello Road and Notting Hill an easy walk. I can't say enough nice things about this property and this is my new go to hotel when I visit
2019년 10월에 4박 숙박함

6/10 - 괜찮아요

Duangjai 님, Bangkok

가족 여행
좋아요: 직원 및 서비스
Good: Great location and good staffs. Bad: The cleaning service is not provided daily. You have to request. The laundry machine can only wash, not dry.
2019년 10월에 6박 숙박함

10/10 - 훌륭해요

Shelly 님, Washington DC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Space Apart Hotel is in a lovely neighborhood, near public transportation and plenty of shopping. I’m a woman and was staying there by myself but I always felt safe in the hotel as well as walking around the neighborhood. The room was clean and had so many unexpected luxuries! There was a towel warmer, a safe, and an adjustable bed, just to name a few. One of the few criticisms I can make is that the washer/dryer and the microwave controls were confusing, and instructions would have been helpful. Also, there was a communal dryer which worked very well, but the controls were up very high and difficult for a short person to see and reach. Otherwise my stay was perfect. I didn’t want to leave and I plan on staying there again on my next trip to London. I would not hesitate to recommend Space Apart to anyone.
2019년 10월에 5박 숙박함

4/10 - 별로예요

Peter

별로예요: 직원 및 서비스, 객실의 편안함
I do not recommend.
We were stuffed in a basement room that was too small for 2 people. This hotel provides room service only once a week but allows towel exchanges. I received a muted and cold stare when i asked for new towels. The only plus was it's convenientlocation near public transportation and restaurants.
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable & welcoming.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend
Comfortable and quiet yet in a great location. Kitchen and bathroom very good standard. Reception very polite and helpful. small but excellent use of space.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Victoria

2019년 8월에 2박 숙박함